RoadVitals

2009 Mercedes-Benz R320 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 13, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 11, 2014

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2009 Mercedes-Benz R320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Airbags
Filed Nov 13, 2017

TAKATA RECALL / NHTSA RECALL # 16V-081 - MERCEDES SENT A LETTER ABOUT THIS RECALL BACK IN MAY OF 2016 AND THEY STILL DO NOT HAVE A SOLUTION OR TIMEFRAME FOR WHEN THEY ARE GOING TO REPLACE OUR AIRBAG. NOW THAT TAKATA HAS FILLED FOR CHAPTER 11 BANKRUPTCY I AM CONCERNED THAT THEY EVER WILL AND GIVEN THE NATURE OF THIS RECALL ALONG WITH THE AGE OF OUR VEHICLE THIS IS VERY TROUBLING. MERCEDES NEEDS TO MAKE REPLACING THESE AIRBAGS A PRIORITY

NHTSA ID
11045698
Incident
May 1, 2016
Engine
Filed Jun 11, 2014

I WAS DRIVING ON THE ROAD WHEN I HIT A POTHOLE. VEHICLE THEN STARTED SHUTTING DOWN. IT EVENTUALLY STOPPED AND I COULD NOT GET THE VEHICLE STARTED AGAIN. TOWED VEHICLE TO A DEALERSHIP WHERE THEY TOOK A LOOK AT IT. THEY SAID IT LOOKED LIKE A PART OF THE CAMSHAFT BROKE OFF, GOT CAUGHT IN THE TIMING CHAIN, BROKE BOTH CHAINS, AND CAUSED COMPLETE ENGINE FAILURE WHICH WOULD REQUIRE REPLACEMENT. *TR

NHTSA ID
10597528
Incident
Apr 24, 2014
Mileage
95,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .