RoadVitals

2008 Mercedes-Benz R350 Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest May 23, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
34%
of 35 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2008 Mercedes-Benz R350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

BrakesSuspension
Filed May 23, 2022

I DROVE TO WORK WITH NO PROBLEMS. HOWEVER; RETURNING I STARTED CAR AND COULD HEAR A SLIGHT SOUND. I IMMEDIATELY NOTICED THAT THE CAR RISING SIGN WAS ILLUMINATED AND I WAITED FOR CAR TO RISE. THE CAR FAILED TO RISE AND WAS SITTING SO LOW TO TIRES THAT I COULD NOT DRIVE AND HAD TO BE TOWED HOME. AT HOME I TRIED AGAIN TO SEE IF CAR WOULD RISE AND AGAIN IT FAILED. IN ADDITION TO THE ABS BREAK SIGN BEING ILLUMINATED AS WELL. THE MESSAGE ON DASH STATED TO CONTACT DEALERSHIP FOR SERVICE. MY MILEAGE IS AT132,051.

NHTSA ID
11465851
Incident
May 9, 2022
Driver assistanceElectricalSuspension
Filed Jun 15, 2020

I SEE I HAVE RECALLS FOR THE BACK HATCH DOOR AND SOME SUSPENSION RECALLS ELECTRICAL ALSO AIR RISING SYSTEM FOR A 2008 ARE 350 MERCEDES I CALL THE SYRACUSE NEW YORK DEALER AND THEY SAID IT IS NOT UP FOR RECALLS BUT THIS IS HOW I FOUND OUT IT WAS UP FOR RECALLS. *TR

NHTSA ID
11328883
Incident
Apr 3, 2020
Suspension
Filed Apr 29, 2019

REAR TRUNK LATCH HAS MECHANICAL ISSUES. AIR SUSPENSION DAMAGED WITH HOLES.

NHTSA ID
11204554
Incident
Apr 3, 2017
Mileage
58,000 mi
ElectricalSuspension
Filed Aug 1, 2017

I WAS DRIVING MY VEHICLE THAN MY AIRSHOCKS BLEW UP AND VEHICLE WENT DOWN.

NHTSA ID
11012003
Incident
Jun 4, 2017
Suspension
Filed Oct 2, 2015

I HAD TO REPLACE THE RIGHT AIR BAG SUSPENSION AND 6 MONTHS LATER HAD TO REPLACE THE LEFT AIR BAG SUSPENSION.

NHTSA ID
10779359
Incident
Feb 9, 2015
ElectricalSuspension
Filed Oct 2, 2015

THE RIGHT AIR BAG SUSPENSION WENT OUT WITHOUT WARNING CAUSING THE CAR TO BECOME UNDRIVEABLE BECAUSE IT SAT ON THE BACK RIGHT WHEEL.

NHTSA ID
10779358
Incident
Aug 4, 2014
Mileage
90,000 mi
Suspension
Filed Sep 23, 2015

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ R350. THE CONTACT STATED THAT THE VEHICLE WAS INCLINING ON THE PASSENGER SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,513.

NHTSA ID
10775389
Incident
Sep 7, 2015
Mileage
97,513 mi
EngineSuspension
Filed Mar 28, 2015

1. AIR SUSPENSION BAG RT SIDE NEEDED REPLACED. CAR WAS SETTING LOW AND LEANING TO RIGHT REAR- WHILE THIS WAS IN FOR REPAIR HAD MECHANIC CHECK RECENT "CHECK ENGINE " LIGHT CODE CAME UP WITH VERY SERIOUS AND EXPENSIVE ISSUE: 2.BALANCE SHAFT GEAR DEFECTIVE APPARENTLY MERCEDES HAS BEEN AWARE OF THIS PROBLEM, CLASS ACTION SUITS HAVE BEEN FILED- NO RECALL YET. I PLAN TO CALL MERCEDES DEALER TOMORROW- DO NOT ANTICIPATE ANY HELP ON THEIR PART - IF THAT'S THE CASE WILL TRY TO JOIN CLASS ACTION SUIT AS THIS IS A KNOWN AND VERY COSTLY -(THOUSANDS OF DOLLARS) PROBLEM FOR NUMEROUS MB VEHICLES- MANY CLASSES FROM 2007 -2011. MERCEDES BENZ WAS APPARENTLY AWARE OF THIS DEFECT WHEN I PURCHASED MY VEHICLE (USED) FROM LOCAL MB DEALER HERE IN CENTRAL PA ON DEC. 3, 2012. *TR

NHTSA ID
10702368
Incident
Mar 23, 2015
Mileage
91,801 mi
Suspension
Filed Jul 28, 2014

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ R350. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY LEANED TO THE LEFT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION, WHO LOCATED THE FAILURE AT THE AIR SUSPENSIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 43,000. UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS

NHTSA ID
10616717
Incident
Jul 7, 2014
Mileage
43,000 mi
Suspension
Filed Dec 27, 2013

REAR SUSPENSION HAS FAILED. AFTER VIEWING NUMEROUS OF SITES THIS SEEMS TO BE A MAJOR PROBLEM.MERCEDES HAS NOT RECALLED THIS PROBLEM AND IT SHOULD.CAR LOWERS TO THE GROUND AND THERE IS NO WARNING WHEN THIS HAPPENS. CHANGES THE CONTROL OF THE STEERING AND COULD CAUSE AN ACCIDENT. *TR

NHTSA ID
10557401
Incident
Dec 27, 2013
AirbagsSuspension
Filed Jul 10, 2013

IT WAS DIAGNOSED BY MERCEDES MECHANIC THAT MY REAR SUSPENSION REAR AIR BAGS ARE LEAKING AIR. I HAVE PURCHASED COMPATIBLE PARTS FROM AIRBAGIT.COM IN MESA AZ. THE AIRBAGS FAILED AND THE COMPANY DID NOT HONOR THE WARRANTY OR RETURN AGREEMENTS. *TR

NHTSA ID
10524153
Incident
Jul 3, 2013
Mileage
67,500 mi
ElectricalEngineSteering+1 more
Filed Sep 17, 2012

THIS VEHICLE HAS A BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. BOTH PROBLEMS ARE A MANUFACTURE DEFECT THAT IS COMMON IN OTHER MB R350 VEHICLES. MB ACCEPTS THAT THIS VEHICLE MODEL HAVE A CONGLOMERATE OF PROBLEMS AND IS NOT TAKING RESPONSIBILITY TO CREATE A RECALL. THIS VEHICLE IS ALWAYS MAINTAIN AND SERVICE BY AN AUTHORIZED MB DEALER AND THEY INSURE THAT IN ANY OF THE PREVIOUS SERVICES THE DIAGNOSIS WAS NEVER IDENTIFIED OR MENTION. THE LOW SUSPENSION IS A SAFETY ISSUE THAT MAY CAUSE THE WHEELS TO RUB AGAINST THE FENDERS AND CAUSE DRIVER TO LOOSE CONTROL. THE BALANCE SHAFT MAY CAUSE THE ENGINE TO LOOSE POWER AND CREATE A REAR ENDING CRASH. *TR 10/01/2012 *JS UPDATED

NHTSA ID
10475739
Incident
May 30, 2012
Mileage
107,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .