RoadVitals

2009 Mercedes-Benz R350 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jun 11, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
53%
of 15 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Mercedes-Benz R350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Jun 11, 2018

I HAVE BEEN RECEIVING SAFETY RECALL NOTICES FROM MERCEDES BENZ SEVERAL TIME IN THE PAST 6 MONTHS. EACH TIME THAT I CALL MERCEDES BENZ OF SOUTH BAY IN TORRANCE, CA, THEY TELL ME THAT THEY DON'T HAVE THE PART. SINCE THE SAFETY RECALL IS ABOUT THE AIR BAGS, IT IS REALLY IMPORTANT THAT THEY GET FIXED. I AM REALLY FRUSTRATED, CAN YOU HELP ME. VIN #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11101124
Incident
Mar 1, 2018
Airbags
Filed Jan 6, 2018

RECEIVED LETTER TELLING ME TO CONTACT YOU FOR A FREE AIRBAG REPLACEMENT. THESE AIRBAGS INFLATORS ARE DEFECTED ON MY VEHICLE. PLEASE CONTACT ME AS SOON AS POSSIBLE AND PROVIDE DEALER THAT CAN HANDLE THIS ISSUE NEAR MY HOMETOWN.

NHTSA ID
11060874
Incident
Dec 15, 2017
Airbags
Filed Nov 9, 2017

WE RECEIVED A RECALL IN FEBRUARY 2016 AND STILL THERE ARE NO REPLACEMENTS AVAILABLE. WHY SEND A RECALL WITH NO POSSIBLE RESOLUTION? I GUESS WE JUST CROSS OUR FINGERS AND HOPE?

NHTSA ID
11044930
Incident
Feb 11, 2016
Airbags
Filed Nov 2, 2017

THERE IS A RECALL NOTICE FEB 11, 2016 AND TO DATE I HAVE NOT =BEEN CONTACTED ABOUT REPLACEMENT OF THE DEFECTIVE AIR BAG. WHAT DO I DO

NHTSA ID
11042692
Incident
Feb 16, 2016
Airbags
Filed Oct 30, 2017

TAKATA RECALL, NO REMEDY FROM MERCEDES AS OF YET

NHTSA ID
11041061
Incident
Oct 30, 2017
Airbags
Filed Oct 25, 2017

I RECEIVED A "TAKATA RECALL" NOTICE ALMOST 2 YEARS AGO ALLEGING THAT MY CURRENT AIRBAG CAN CAUSE SERIOUS BODILY INJURY, HARM OR DEATH. I'VE REPEATEDLY TRIED TO CONTACT MERCEDES BENZ TO REPLACE MY AIRBAG AS INSTRUCTED FROM PREVIOUS NOTIFICATIONS AND EVERY SINGLE TIME, I'M TOLD THAT THE PARTS FOR MY CAR ARE NOT YET AVAILABLE. WILL THEY BECOME AVAILABLE AFTER I DIE OR GET SERIOUSLY INJURED IN AN ACCIDENT????

NHTSA ID
11039762
Incident
Oct 25, 2017
Airbags
Filed Nov 22, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ R350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10927430
Incident
Apr 4, 2016
Airbags
Filed Oct 18, 2014

DRIVERS SIDE REAR AIR BAG CONSTANTLY LOSING AIR PRESSURE. NO WARNING LIGHT, BOTH WHILE PARKED AND WHILE DRIVING. FENDER NEARLY TOUCHES THE TIRE, VEHICLE LEANS AND BECOMES UNSTABLE. NO VISUAL EVIDENCE OF CRACKED OR DETERIORATION . *TR

NHTSA ID
10648566
Incident
Oct 1, 2014
Mileage
75,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .