2010 Mercedes-Benz R350 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Mercedes-Benz R350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags750.0%
- Brakes428.6%
- Engine214.3%
- Suspension17.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
"TAKATA RECALL" STILL AWAITING REPAIR OF DRIVER FRONTAL AIRBAG NHTSA RECALL # 16V081 MERCEDES BENZ KEEPS TELLING ME THEY DON'T HAVE THE PART TO MAKE THE REPAIR.
TAKATA RECALL. I CHECKED MY VIN IMMEDIATELY FOLLOWING THE ANNOUNCEMENT OF THE TAKATA RECALL IN 2016, AND FOUND THAT MY CAR IS IMPACTED BY THIS RECALL. I THEN CONTACTED THE LOCAL MERCEDES DEALER TO SCHEDULE THE AIRBAGS REPLACEMENT, BUT WAS ADVISED THAT THEY WILL CONTACT ME ONCE THEY RECEIVE THE REPLACEMENT AIR BAGS. I KEPT CHECKING WITH THEM EVERY 3 MONTHS, BUT RECEIVED THE SAME RESPONSE. I JUST RECEIVED A NOTICE THAT TAKATA FILED RECENTLY FOR CHAPTER 11 IN THE US. I WOULD LIKE TO UNDERSTAND FILE A COMPLAINT AGAINST MERCEDES BENZ USA FOR NEGLECTING TO REPLACE THE AIRBAG IN MY CAR, AND FORCE THE COMPANY TO REPLACE THE AIR BAG FREE OF CHARGE AS PART OF THIS RECALL,
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I called the Dealership to schedule the appointment. They told me they have no appointment available for next 3 weeks and even I wait for that long they will not be able to provide me a loaner car. The total job time is 4-6hrs I am not willing to wait that long. This dealership was not helpful at all in-spite of this is a very serious safety concern. STOP DRIVE REMEDY. Worst Customer Service for the brand we have.
The contact owns a 2010 Mercedes-Benz R350. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and became stiff. The vehicle was taken to the dealer and diagnosed with a faulty brake booster. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ R350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. AFTER TWO MINUTES, THE VEHICLE RESTARTED NORMALLY, BUT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ R350. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A VALVE IN THE ENGINE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I HAD JUST ARRIVED AT CHURCH AND NOTICED THE CAR LEANING TO THE RIGHT SIDE. I IGNORED IT AT FIRST THINKING MAYBE THE DRIVEWAY WAS UNEVEN. WHEN I GOT READY TO LEAVE MY BOYFRIEND POINTED IT OUT TO ME THAT THE TRUCK WAS LEANING TO THE RIGHT. I TOOK IT TO A SHOP TO BE CHECKED OUT AND THEY COULDN'T FIGURE IT OUT. THERE WAS NO MESSAGE REGARDING ANYTHING ON THE MESSAGE BOARD EXCEPT SERVICE C WAS SO MANY MILES OVERDUE. CALLED MERCEDES AND THEY TOLD ME REAR AIR BAG. COST WOULD BE AROUND $1600. CANT UNDERSTAND WHY THE DEALER WOULD NOT PUT A RECALL FIR THIS PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .