2015 Mercedes-Benz Redundant S550E Owner Complaints

The contact owns a 2009 Mercedes-Benz S550. The contact stated that while driving at an undisclosed speed with the air condition system activated, there was hot air blowing out of the vents. The contact stated that the hot air was blowing out of the vents and the floorboard was soiled with water. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the compressor and the motherboard needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic. The vehicle was diagnosed with electrical wiring failure. The electrical wiring underneath the driver and passenger seats was burned. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 73,000. The VIN was unavailable

NHTSA ID

11546329

Incident

Dec 19, 2022

Mileage

73,000 mi

I PURCHASED A LAVISH S550 AND OVER TIME I STARTED SMELLING GAS IN THE CABIN. I DIDN'T THINK TOO MUCH ABOUT IT UNTIL THE SMELL BECAME MORE PUNGENT. I GO ONLINE TO DO SOME RESEARCH AND FIND OUT SOME OF THE CARS HAD FAULTY FUEL PUMPS WHICH LEAK INTO THE BACKSEAT. NOT ONLY DOES IT LEAK BUT THE VAPORS ARE SPREAD THROUGHOUT THE CABIN MAKING IT UNBEARABLE TO BREATH. I TOOK THE CAR IN TO MERCEDES AND THEY DON'T WANNA OWN UP TO THERE FAULTY EQUIPMENT. WITH THE TEMPERATURE BEING EXTREMELY HOT I WOULD THINK MY CAR WOULD BLOW UP BECAUSE IT IS A BLACK CAR. ANY HELP WITH THIS MATTER IS APPRECIATED. MERCEDES OF SOUTH ATLANTA (SERVICE ADVISOR-TUTT) INFORMED ME TO PAY $2100 TO FIX. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ID

11102734

Incident

Jun 7, 2018

Mileage

164,000 mi

ON 8/29/17 AROUND 11:20 - 11:30AM, I WAS DRIVING ON N270 JUST OFF FROM HOV LANE FROM S495 NEAR MONTROSE EXIT(LITTLE BIT BEFORE), SOME METALLIC ROUND WHEEL TYPE WITH SHARP EDGES AROUND FLEW OVER FROM S270. I TRIED TO AVOID IT BY SWERVE MY CAR BUT IT MUST HAVE LANDED BELOW MY CAR AND SCRATCHED UNDERNEATH WHICH CAUSED MY CAR MAKING WEIRD SOUND PLUS BURNING GASOLINE SMELL. I DIDN'T SEE MY TIRE PRESSURE GAZE CHANGE SO I WENT INTO LOCAL LANE FROM FALLS ROAD TO GET TO MY HOME. MY CAR WAS NOT STEERING PROPERLY AND I CAN SMELL GASOLINE EVEN FROM CLOSED WINDOWS. AFTER PARKING MY CAR, I SAW GASOLINE LEAKAGE FROM UNDERNEATH MY CAR. IT WAS SUCH SCARY INCIDENT AND I WAS SO LUCKY TO BE ALIVE AND NOT HURT WITH GASOLINE LEAKING FROM MY CAR.

NHTSA ID

11020403

Incident

Aug 29, 2017

Mileage

40,000 mi

VEHICLE FAILS TO GO IN PARK AFTER DRIVING ON THE STREET AND ARRIVING AT THE GROCERY STORE.

NHTSA ID

10887556

Incident

Jul 21, 2016

MY S550E TRUNK CAN REMAIN UNLOCKED AND SOMETIMES REFUSE TO LOCK - RESULTING IN COMPROMISING THE SECURITY OF THE VEHICLE. THERE IS SOMETHING WRONG IN THE STATE MACHINE TO LOCK THE TRUNK. IF THE VEHICLE IS IN A LOCKED STATE AND THE REMOTE IS USED TO LOCK THE TRUCK - IT FAILS TO DO SO.

NHTSA ID

10873520

Incident

Apr 5, 2016

REPLACED ALL TIRES WHEN ALL HAD SEVERE TREAD WEAR AND TWO HAD SIDE WALL BLISTERS AT 23,000 MILES. I RECEIVED AN ADJUSTMENT FOR THE REPLACEMENT. WITH ABOUT 1,000 MILES ON THE NEW TIRES THE PASSENGER FRONT TIRE DEVELOPED A LARGE SIDEWALL BLISTER. *JS

NHTSA ID

10608397

Incident

Jul 6, 2014

I WAS ON A SNOW COVERED ROAD IN MY NEIGHBORHOOD DRIVING ABOUT 10-15 MPH AND ATTEMPTED TO MAKE A RIGHT TURN. THE CAR KEPT GOING STRAIGHT AND SLID OFF THE ROAD. THE ESP STABILITY CONTROL AND ABS FAILED TO OPERATE AT THAT POINT. THIS WAS AFTER A RECENT REPROGRAMMING BY THE DEALER. THIS FUNCTION HAD OPERATED CORRECTLY ALL WINTER PRIOR TO THAT EVENT. THE ESP LIGHT DID NOT FLASH LIKE IT NORMALLY DOES IN THAT SITUATION. THERE COULD HAVE BEEN A CAR COMING THE OTHER WAY AND I WOULD HAVE HIT THEM DUE TO THIS FAILURE. NO ERROR LIGHTS WERE DISPLAYED BY THE CAR. THE CAR GOT HUNG UP ON A BIG ROCK THAT WAS IN SOMEONE'S YARD AS A RESULT OF THE INCIDENT. I DID NOT REPORT TO THE POLICE SINCE IT WAS JUST ME AND NO APPARENT DAMAGE TO THE YARD, ONLY TO MY CAR UNDERNEATH. *TR

NHTSA ID

10327950

Incident

Feb 25, 2010

Mileage

19,800 mi