RoadVitals

2000 Mercedes-Benz S 500 Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Feb 1, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 55 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2000 Mercedes-Benz S 500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Feb 1, 2018

TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ S500L. WHILE DRIVING, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY KNOCKED WHILE PARKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION WAS FAULTY. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE SOMEWHERE ELSE. THE VEHICLE WAS TAKEN TO AN AUTO CENTER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE ABC ACTIVE BODY CONTROL INDICATOR ILLUMINATED AND A MESSAGE INDICATING TO "STOP THE VEHICLE WAS TOO LOW". THE VEHICLE WAS NOT DIAGNOSED AGAIN OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. *TT THE CONSUMER STATED HE SOLD THE VEHICLE AS HE DIDN'T WANT TO PUT ANYMORE MONEY INTO THE VEHICLE. *TR

NHTSA ID
11066456
Incident
Jan 26, 2018
Mileage
97,000 mi
EngineSuspension
Filed Jul 9, 2016

MY CAR WAS IN THE DRIVEWAY, AND NOW THE FRONT END IS DAM NEAR ON THE GROUND

NHTSA ID
10883716
Incident
Jul 7, 2016
Mileage
130,000 mi
Suspension
Filed Apr 11, 2015

THIS VEHICLE WAS PARKED AND FRONT SIDE OF SUSPENSION WHEN DOWN TO TIRES CAN'T DRIVE NOR WILL IT PUMP UP. *TR

NHTSA ID
10705145
Incident
Apr 10, 2015
Mileage
101,000 mi
Suspension
Filed Sep 16, 2007

THE AIR SUSPENSION HAS FAILED AND DROP THE FRONT BENDER ALMOST TOUCHING THE TIRE WHICH DISABLE DRIVING. IT HAS HAPPENED TWICE IN MY 2 YEARS. LAST TIME THE FENDER HAD TOUCHED THE TIRE. *TR

NHTSA ID
10203139
Incident
Sep 7, 2007
Mileage
100,000 mi
Suspension
Filed Sep 6, 2007

MY CAR SUSPENSION DROPPED SUDDELNY WHILE DRIVING, I WAS BARELY ABLE TO CONTROLL THE CAR GOT A MESSAGE ON MY DASH BOARD THAT THE ARMATIC SYSTEM FAILED. *TR

NHTSA ID
10202102
Incident
Sep 2, 2007
Suspension
Filed Jan 13, 2007

WHILE DRIVING MY 2000 S500 THE AIR SUSPENSION SYSTEM MALFUNCTION WITHOUT WARNING. I HAD THE AIRMATIC SENSOR REPLACE 6 MONTHS AGO. THEN A AIR KIT WAS INSTALLED A MONTH LATER, AND NOW THE COMPRESSOR HAS BURNT OUT. RESULTING IN THE CAR COMPLETELY COLLAPSING. THE CAR WAS NOT ABLE TO DRIVE AND WAS TOWED TO THE MB DEALER. THE COMPRESSOR WAS REPLACE, BUT THE COMPRESSOR RUNS AFTER CAR IS OFF AND IS VERY LOUD. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

NHTSA ID
10178648
Incident
Jan 3, 2007
Suspension
Filed Jan 25, 2005

WHILE DRIVING 65 MPH THE AIR SUSPENSION SYSTEM MALFUNCTIONED WITHOUT WARNING. AS A RESULT THE FRONT END COLLAPSED. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

NHTSA ID
10108793
Incident
Dec 28, 2004
Mileage
72,341 mi
BrakesInterior & seatsPowertrain (other)+2 more
Filed Jan 18, 2000

DRIVING AT 55-65 MPH VIOLENT VIBRATION OCCURS CAUSING DIFFICULTY IN CONTROL, REAR BRAKES AS WELL AS EMERGENCY BRAKE PADS FREEZE DURING VIBRATION DUE TO AUTOMATIC SELF-ADJUSTMENT OF EMERGENCY BRAKES. MJS

NHTSA ID
550460

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .