Fuel system
Filed Jun 1, 2023
I bought a 2011 MB S400 last year. Everything was good till 3 months ago. I smelled a very bad gas leak one day and it gets worse after I fuel my thank. Nobody wants to seat my car after I buy a gas. I realized there is a gas on my driveway under my passenger seat. When I googled it, there is a recall for MB W221 for 2011 models because of the Fuel Filter parts problem. It's not designed for the heat. Somehow, some 2011 s are not part of this recall, and MB doesn't stand on their car even have the same problem. I removed the back seat and everywhere was gasoline because of the crooked fuel filter part. Protective layer was in so many pieces because of the heat. When I wrote the MB, they refused the replace the part, they didn't accept their safety problem that happened for 2011 MB W221 S class. Currently, I wait their respond. It is so sad, they refuse to replace 100$ part in part of recall. Be careful if you buy a MB, it is not designed for the heat, and MB refuses to replace the problematic fuel filter. Currently, I wait the day to replace the part, or I will be in fire because I drive with a gasoline leak every day. Look at the picture, it is a Mercedes Benz S Class with leaking because of the bad fuel filter design !
- NHTSA ID
- 11524808
- Incident
- Apr 1, 2023
EngineOther / unspecified
Filed Mar 25, 2021
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE HYBRID BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614, (813)543-8419) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER ELECTRONIC MODULE FOR THE HYBRID SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
- NHTSA ID
- 11404876
- Incident
- Jan 1, 2018
- Mileage
- 18,000 mi
ElectricalEngine
Filed Nov 28, 2018
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. THE CONTACT NOTICED A FLASHING INDICATOR ON THE INSTRUMENT PANEL RELATED TO THE VEHICLE OVERHEATING. A SECOND UNKNOWN WARNING INDICATOR ALSO ILLUMINATED. THE DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ ARLINGTON, 4201 BELTWAY PL, ARLINGTON, TX 76018, 817-807-4800) DIAGNOSED THAT OIL LEAKED INTO A MODULE AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
- NHTSA ID
- 11154579
- Incident
- Jun 5, 2018
- Mileage
- 122,000 mi
Other / unspecifiedSuspension
Filed Sep 13, 2018
'TAKATA RECALL' MY AIR SUSPENSION WONT MAINTAIN THE PROPER AIR TO KEEP THE AIR SUSPENSION INITS PROPER PLACEWHEN PARKED. ALSO THE TIRE PRESSURE MONITORS IS VERY ERATIC AND DONT DISPLAY TIRE PRESSURE LIKE ITS SUPPOSE TOO WHILE DRIVNG LOCALLY AND ESPECIALLY ON THE HIGHWAY. THIS CAR ONLY HAVE 65000 MILES ON IT AND I DIDNT EXPECT THESE PROBLEMS FROM A 2011 MERCEDES WITH LOW MILES.
- NHTSA ID
- 11129262
- Incident
- Sep 3, 2018
- Mileage
- 65,000 mi
Electrical
Filed Apr 20, 2018
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ S400. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED THAT THE POWER ELECTRONIC CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED TSB NUMBER: 10050865 (ELECTRICAL AND AIR CONDITIONING), BUT THE VEHICLE HAD ALREADY BEEN REPAIRED PER THE SERVICE BULLETIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 123,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11089093
- Incident
- Apr 11, 2018
- Mileage
- 123,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.