2003 Mercedes-Benz Sl Class Owner Complaints

MY WIFE WAS DRIVING ABOUT 1/2 MILE FROM OUR HOUSE WHEN THE BRAKES COMPLETELY FAILED. SHE WAS ON A BACK ROAD AND HAD TO BRAKE FOR A STOP SIGN. SHE WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD, TO AVOID REAR ENDING A CAR STOPPED AT THE STOP SIGN, AND FINALLY BRING THE CAR TO A STOP. THE BRAKES STARTED TO WORK WITH ABOUT 1" OF PEDAL FROM THE FLOOR. SHE SAID IT WAS SO HARD TO PUSH ON THE PEDAL THAT SHE COULD BARELY DO IT. LUCKILY SHE WAS NOT HURT. HAD THIS HAPPENED ON A MAJOR ROAD OR HIGHWAY THE RESULTS COULD HAVE BEEN CATASTROPHIC. APPARENTLY THIS WAS THE FIRST YEAR FOR A NEW BRAKING SYSTEM REFERRED TO A "DRIVE BY WIRE". EURO MOTORCARS IN MD INFORMED ME THAT BECAUSE MERCEDES HAD SO MUCH TROUBLE WITH THIS NEW SYSTEM THAT THEY EXTENDED THE WARRANTY FOR THIS PROBLEM FOR 10 ADDITIONAL YEARS. THE NEW EXTENDED WARRANTY ON THIS BRAKE FAILURE ISSUE WAS FOR COMPLETE PARTS AND LABOR. I WAS NEVER NOTIFIED OF THIS EXTENDED WARRANTY. NO ONE AT THE DEALERSHIP, WHERE I HAVE HAD THE CAR SERVICED EXCLUSIVELY, NOTIFIED ME OF ANY WARRANTY EXTENSION FOR THIS VERY SERIOUS BRAKING FAILURE ISSUE. I FIND THIS REPREHENSIBLE! MY WIFE COULD HAVE KILLED. WHY WAS SUCH A SERIOUS BRAKING ISSUE NOT MADE A RECALL INSTEAD OF "IF YOU HAVE A PROBLEM WARRANTY EXTENSION"? AT THE VERY LEAST MERCEDES SHOULD HAVE RECALLED ALL CARS WITH THIS POTENTIAL BRAKING FAILURE. THE PROBLEM LIES WITH THE SBC HYDRAULIC BRAKING UNIT. THE CAR WAS TOWED TO EURO MOTORCARS WHERE IT WAS REPAIRED. I ASKED THE SERVICE WRITER IF IT COULD BE COVERED UNDER THE EXTENDED WARRANTY AND HE TOLD ME THAT THE EXTENDED WARRANTY HAD EXPIRED THIS PAST FEBRUARY 2013. MERCEDES TOLD ME THE SAME THING. TOUGH LUCK! IN ADDITION TO HELPING RECOVER THIS EXPENSE OF $1593.81 PLEASE EXPLAIN TO ME WHY THIS WAS ALLOWED TO HAPPEN. NO RECALL AND NO NOTIFICATION. SOMEONE COULD HAVE KILLED! *TR

NHTSA ID

10553115

Incident

Nov 12, 2013

Mileage

71,525 mi

NO INCIDENT. WAS DRIVING AND AS I PULLED INTO MY DRIVEWAY, HEARD BUMPING SOUND FROM CAR. ASKED MERCEDES WHAT IT WAS, THEY SAID LOOSE BAFFLE IN GAS TANK. SOUNDS LIKE MANUFACTURING DEFECT. CHECKED ONLINE AND FOUND MANY OTHERS WITH SAME PROBLEM. IT IS A COSTLY REPAIR JUST OUTSIDE OF WARRANTY PERIOD. *TR

NHTSA ID

10225603

Incident

Apr 18, 2008

Mileage

43,300 mi

I PURCHASED A 2003 MERCEDES BENZ SL500 IN DECEMBER OF 2003. AS OF TODAY 8 NOVEMBER 2005, THE SUSPENSION APPARENTLY CAN NOT BE REPAIRED. THE CAR HAS BEING TAKEN BACK TO THE DEALER FOR THE EIGHT (8TH) TIME TO REPAIR THE SUSPENSION. IT IS CURRENTLY ALEXANDRIA VIRGINIA, MERCEDES BENZ AS OF NOVEMBER 9TH, 2005. WHILE DRIVING THE VEHICLE HOME FROM A DINNER ENGAGEMENT, LATE OCTOBER 2005, ONE OF THE FRONT HYDRAULIC SHOCK DROPPED AND THE VEHICLE LITERALLY CHANGED LANES. FORTUNATELY, NO CARS WERE BESIDE ME AT THE TIME. I AM WRITING TO THE NHTSA TO GET THEIR ASSISTANCE IN DETERMINING THE FEASIBILITY OF DRIVING THIS VEHICLE WITH ITS UNPREDICTABLE LEVEL OF SAFETY. I AM APPALLED BY MERCEDES BENZ LACK OF CONCERN TO REPLACE THIS VEHICLE, THE MANUFACTURER OR THEIR REPRESENTATIVES, ARE UNABLE TO REPAIR IT. I REQUEST YOUR ASSISTANCE TO DETERMINE MY NEXT STEPS OR ANY ACTIONS YOU CAN TAKE TO COMPEL THE MANUFACTURER TO RESOLVE THIS MATTER. *JB

NHTSA ID

10142714

Incident

Oct 23, 2005

Mileage

23,000 mi

I TURNED KEY AND CAR DID NOT START. I ENDED UP GETTING STUCK EITHER AT HOME OR IN A SHOPPING CENTER. CAR HAD TO BE PUT ON A FLAT BED. DEALER RELPACED PARTS EACH TIME , BUT COULD NOT FIND THE CAUSE OF THE PROBLEM.

NHTSA ID

10118750

Incident

Apr 30, 2005

2003 MERCEDES BENZ SLK 320 EXPERIENCING PROBLEMS WITH HESITATION WHEN THE ACCELERATOR IS DEPRESSED.*MR ON ONE OCCASIONS WHEN THE CONSUMER ATTEMPTED TO APPLY THE GAS THE VEHICLE DID NOT MOVE FOR A FEW SECONDS AND THEN ALL OF A SUDDEN THE VEHICLE LURCHED FORWARD AND THE CONSUMER HIT ANOTHER VEHICLE. THE THERE WAS ALSO A RATTLE IN THE EXHAUST. *JB

NHTSA ID

10117517

Incident

Mar 1, 2005

THE VEHICLE (2003 MB SLK320) WAS PURCHASED ON 4/14/2004 IN AZ AND BEGAN NOTICING PROBLEMS ON THE DRIVE BACK TO NM. THE MOST SIGNIFICANT SAFETY PROBLEM INVOLVES THE TRANSMISSION, WHICH HAS BEEN SERVICED BY THE MANUFACTURER 8 TIMES WITHOUT RESOLUTION. THE VEHICLE SLIPS IN AND OUT OF GEAR AT HIGHWAY SPEEDS. THE VEHICLE HAS SPENT A TOTAL OF OVER 68 DAYS IN THE SHOP FOR UNSATISFACTORY REPAIRS IN A ONE-YEAR PERIOD. TO THIS DATE, THE MANUFACTURER HAS BEEN UNCOOPERATIVE IN RESOLVING THESE PROBLEMS FORCING ME TO SEEK LEGAL SERVICES.*AK

NHTSA ID

10095713

Incident

Jun 25, 2003

Mileage

9,132 mi

HYDRAULIC BRAKE FAILURE, TOTALLY UNEXPECTED. CAR IS A MARCEDES BENZ SL500, 2003. ONLY 8,500 K. ON 6-24-04, MB ISSUED A SAFETY BULLETIN (NHTSA CAMPAIGN ID NO. 04V296000)MB HAS NOT NOTIFIED OWNERS LIKE ME. I RUN A 4-WAY STOP SIGN AND A LARGE PICK-UP TRUCK WAS WITHIN 1 OR 2 FEET FROM HITTING ME ON THE DRIVERS' SIDE. IWAS ABLE TO STOP THE CAR ABOUT 50 YARDS AFTER THE STOP SIGN. MESSAGGE --IN RED LETTERS IN THE DASHBOARD-- WICH SAID "REDUCED BRAKE EFFECT. VISIT WORKSHOP".. I WAS NOT INJURED PHYSICALLY, BUT THIS WAS A NEAR DEATH EXPERIENCE. THIS HAPPENED ON 7-26-04. THE DEALER HAS PRACTICALLY CONFICATED THE CAR AND REFUSES TO SAY MUCH. MB SENT A TECHNICIAN FROM HEADQUARTERS TO CHECK THE CAR BUT REFUSED TO TALK TO ME. NEEDLES TO SAY THEY ARE EVASIVE AND DENY THERE IS A PROBLEM. ONLY GOING TO THE INTERNET IA FOUN THAT I AM NOT THE ONLY ONE AFFECTED, HAVING, BY CHANCE FOUND THE INFORMATION ABOUT THE DEFECT. LUCKILY THERE WAS NO INJURIES, BUT I WANT TO REPORT THIS FRO TW REASONS. NO.1: WHY MB DID NOT NOTIFY ME OF THIS DEFECT. IT IS NOW CLEAR THAT THE SENSOTRONIC BRAKE CONTROL THIS CAR USES IS DEFECTIVE, BECAUSE IT REQUIRES ELECTRICAL ENERGY. ACCORDING TO THE CARS' MANUAL (PAGE 260),THE SBC WILL GO INTO THE EMERGENCY OPERATION MODE AND BRAKES ARE ONLY APPLIED TO THE FRONT TIRES, STOPPING DISTANCE IS INCREASED AND THE DRIVER HAS TO BE DEPRESSED ALMOS TO THE FLOOR. IN MY CASE I ALMOST STOOD UP TO APPLY PRESSURE AND WENT DOWN TO SECOND GAER ON THE TRAMNSMISSION, BEFORE THE CAR STOPPED. NO. 2: MERCEDES BENZ SAYS IN THE CARS' MANUAL TO "CONTINUE DRIVING WITH ADDED CAUTION" "DO NOT EXCEED SPED OF 55 MPH". ARE THEY CRAZY? THE CAR WILL NOT STOP IN TIME WHEN DRIVING IN A LINE OF CARS NOR WILL STOP ON TIME WHEN SOMEONE IS CROSSING THE ROAD. SOMEONE IS GOING TO GET KILLED OR MAIMED.*AK

NHTSA ID

10086211

Incident

Jul 26, 2004

Mileage

8,000 mi

IN THE RIGHT DOOR PANEL THERE IS A GLUE THAT SEALS THE PANELS TOGETHER. THIS GLUE GIVES OFF TOXIC FUMES. CONSUMER'S WIFE IS CURRENTLY SEEING A NEUROLOGIST FOR PROBLEMS SUFFERED FROM INHALING THE FUMES. THE MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED.*AK

NHTSA ID

10039715

Incident

Sep 18, 2002

Mileage

14,000 mi

THE HEATER MOTOR HAD BLOWN OUT. THE VEHICLE BOX CAUGHT ON FIRE. *AK THE FIRE MELTED THE MELTED THE WIRING HARNESS. *SCC *JB

NHTSA ID

10031228

Incident

Jun 25, 2003

Mileage

2,600 mi