RoadVitals

2002 Mercedes-Benz Slk Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Oct 21, 2013
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Mercedes-Benz Slk, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes620.0%
  • Electrical516.7%
  • Driver assistance413.3%
  • Other / unspecified26.7%
  • Interior & seats13.3%
  • Steering13.3%
  • Tires & wheels13.3%
  • Transmission13.3%
  • Fuel system13.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

8
reports

From owner reports, verbatim

THE AUTO DIMMING REAR VIEW MIRROR TURNED BLACK AND I CANNOT SEE OUT OF IT DEALER WANTS LIKE $800 TO REPLACE IT. THERE ARE MANY PEOPLE ON THE FORUMS WITH THE SAME PROBLEM, ALSO THE AUTO DIMMING DRIVERS SIDE MIRROR HAS A SIMILAR PROBLEM AND CAN'T SEE OUT OF THAT EITHER, AGAIN MANY PEOPLE ON THE FORUMS COMPLAIN ABOUT THIS TOO. AT ONE TIME THE MANUFACTURER OF THE MIRROR WAS SENDING FREE REPLACEMENTS SINCE THERE WERE SOME QUALITY CONTROL PROBLEMS, BUT NO MORE. *TR

NHTSA ID 10548651 · filed Oct 21, 2013

VISUAL IMPAIRMENT DUE TO "LAVA LAMP/ DISTORTED BUBBLE" EFFECT IN AUTO-DIMMING REARVIEW AND SIDE MIRROR. I NEVER REALIZED SO MANY OTHER PEOPLE WERE HAVING THIS PROBLEM AND DIDN'T REALIZE THAT THIS WEBSITE EXISTED. I WOULD HAVE FILED MY COMPLAINT A LONG TIME AGO. I'VE NEVER HEARD OF REPLACE A REARVIEW MIRROR BEFORE. ONE DAY I WAS DRIVING AND I NOTICED THERE WAS A BUBBLE IN THE MIDDLE OF MY TINY MIRROR. IT KEPT GETTING LARGER AND DIDN'T GO AWAY ON ITS OWN. NAIVELY, I THOUGHT IT WAS JUST THE OUTSIDE HUMIDITY BUT I SHOULD HAVE KNOWN BETTER. THIS MIRROR COSTS WAY TOO MUCH FOR THE TERRIBLE PERFORMANCE. *TR

NHTSA ID 10403887 · filed May 31, 2011
All 8 reports naming visibility

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

I BOUGHT A SLK 320 2002 MODEL AND WHILE DRIVING THE RIGHT SIDE BRAKES SO VIOLENTLY THE TIRES SQUEAL, I AM AFRAID TO GET ON AN INTERSTATE, AND READING A LOT OF REVIEWS I SEE I AM NOT THE ONLY ONE. THIS IS A TREMENDOUS SAFETY CONCERN. *TR

NHTSA ID 10348604 · filed Aug 10, 2010

I RECEIVED A RECALL NOTICE ABOUT 4 WEEKS AGO FOR MY 2002 MERCEDES BENZ SLK 320 DUE TO A FAULTY BRAKE / STOP LIGHT DESIGN. THE LEFT STOP LIGHT BULB HAD ALREADY BURNED OUT SEVERAL MONTHS AGO, AND THE SOCKET WAS WARPED FROM THE HEAT. IT WAS REPLACED, BUT THE NEW BULB FAILED AGAIN THIS MONTH. TODAY I CALLED THE DEALERSHIP I PURCHASED FROM, BILL USSERY MOTORS OF CORAL GABLES, FL AND I WAS TOLD, "YOUR VIN NUMBER IS NOT COVERED BY THE RECALL." IF NOT, THEN WHY DID MERCEDES BENZ USA MAIL ME A RECALL LETTER AND WHY IS THE BULB ASSEMBLY DEFECTIVE??? DOZENS OF OTHER SLK OWNERS ON A MERCEDES INTERNET MESSAGE BOARD ARE FACING THE SAME RUN AROUND FROM THEIR DEALERS!

NHTSA ID 10181284 · filed Jan 31, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

THE AUTO DIMMING REAR VIEW MIRROR TURNED BLACK AND I CANNOT SEE OUT OF IT DEALER WANTS LIKE $800 TO REPLACE IT. THERE ARE MANY PEOPLE ON THE FORUMS WITH THE SAME PROBLEM, ALSO THE AUTO DIMMING DRIVERS SIDE MIRROR HAS A SIMILAR PROBLEM AND CAN'T SEE OUT OF THAT EITHER, AGAIN MANY PEOPLE ON THE FORUMS COMPLAIN ABOUT THIS TOO. AT ONE TIME THE MANUFACTURER OF THE MIRROR WAS SENDING FREE REPLACEMENTS SINCE THERE WERE SOME QUALITY CONTROL PROBLEMS, BUT NO MORE. *TR

NHTSA ID 10548651 · filed Oct 21, 2013

DT*: THE CONTACT STATED THE BRAKE LIGHT HAS DARKENED AND IT IS NOT RELATED TO THE BULB. THE ELECTRICAL SYSTEM HAS BECOME DEFECTIVE CAUSING THE VEHICLE LEFT REAR BRAKE TO DARKENED. THERE IS A SIMILAR RECALL ON THE MERCEDES 170, BUT NOT ON THE SLK SERIES.*AK

NHTSA ID 10163829 · filed Jul 28, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

2002 MERCEDES SLK320 FAILS TO ACCELERATE RANDOMLY AND AT CRITICAL MOMENTS. GAS PEDAL CAN BE PUSHED ALL THE WAY TO THE FLOOR BUT THE CAR REMAINS AT IDOL SO THE CAR DOESN'T HAVE ENOUGH POWER TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. NO WARNING OR CHECK ENGINE DIAGNOSTICS ARE GENERATED. POWER IS SLOW TO RECOVER BUT LEAVES THE CAR LIMPING ALONG AT IDOL UNTIL IT RESPONDS AGAIN. SEVERAL OWNERS HAVE SAID THAT THEY HAD TO REPLACE THE PEDAL POSITION SENSOR OR THE ENTIRE GAS PEDAL ASSEMBLY TO CORRECT THE PROBLEM. THIS CAN COST $100 TO $400 EACH TIME THE PROBLEM HAPPENS. THE UNPLANNED OPERATIONAL FLAW CAN CAUSE AN ACCIDENT WHEN THE CAR RANDOMLY WILL NOT ACCELERATE. I PERSONALLY HAVE HAD SEVERAL NEAR MISSES WHEN MERGING OR TURNING IN TO TRAFFIC ONLY TO FIND MYSELF LIMPING IN FRONT OF A LARGE SUV BEARING DOWN ON ME. THERE IS A 5 SECOND OR MORE LAG UNTIL THE CAR STARTS TO RESPOND AGAIN. RESPONSE DOESN'T COME ON RIGHT AWAY BUT SLOWLY RAMPS UP TO THE NEEDED SPEED. *TR

NHTSA ID 10369383 · filed Dec 6, 2010

I BOUGHT A SLK 320 2002 MODEL AND WHILE DRIVING THE RIGHT SIDE BRAKES SO VIOLENTLY THE TIRES SQUEAL, I AM AFRAID TO GET ON AN INTERSTATE, AND READING A LOT OF REVIEWS I SEE I AM NOT THE ONLY ONE. THIS IS A TREMENDOUS SAFETY CONCERN. *TR

NHTSA ID 10348604 · filed Aug 10, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ, SLK 320. THE CONTACT STATED WHILE DRIVING AT 60 MPH , THE BRAKES LOCKED UP AND THE BAS/ESP (TRACTION CONTROL LIGHT) CAME ON CAUSING THE VEHICLE TO SLOW DOWN TO 10 MPH ALMOST CAUSING A CRASH WHILE ON THE FREEWAY. SUDDENLY THE BRAKES UNLOCKED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE TEST SHOWED A GLITCH IN THE COMPUTER SYSTEM. THE LOCAL MECHANIC IS CURRENTLY REPLACING THE COMPUTER WHICH CAUSED THE BRAKES TO LOCK UP. PREVIOUSLY THE CONTACT CALLED THE MANUFACTURER REGARDING THE BAS/ESP LIGHT BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER WOULD NOT DO A DIAGNOSTIC TEST AT NO COST. THE CONTACT STATED THE MANUFACTURER SHOULD HAVE DONE A FREE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 52,000. UPDATED 01/28/11 *BF THE CONSUMER A SMALL COMPUTER WAS REPLACED. UPDATED 03/22/11

NHTSA ID 10354704 · filed Sep 9, 2010

THE INSIDE REAR VIEW MIRROR IN MY 2002 MERCEDES-BENZ SLK 230 (R170 MODEL) IS AN ELECTRO CHROMIC SELF-DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRROR CONTAINED A FLUID WHICH LEAKED OUT CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS RESULTING IN THE DRIVER TO EITHER BE BLINDED OR TO HAVE TO TURN THE MIRROR AWAY WHICH GREATLY ELIMINATES REAR VIEW CAPABILITY IN THE INTERIOR. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT OF USUALLY FROM THE INTERNAL FLUID LEAKING. *TR

NHTSA ID 10283058 · filed Sep 7, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ SLK. THE CONTACT STATED THAT BOTH OF THE FRONT ELECTRIC SEATS FAIL TO OPERATE UPON FIRST ENTERING THE VEHICLE. THE SEATS CANNOT BE MOVED UNTIL APPROXIMATELY 10 MINUTES AFTER THE VEHICLE HAS BEEN STARTED AND DRIVEN. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 32,000 AND FAILURE MILEAGE WAS 15,000.

NHTSA ID 10200429 · filed Aug 22, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

ON MAY 13, 2005, I PURCHASED A USED CAR FROM DC MOTORS OF ANAHEIM HILLS, CA. THE CAR CAME FROM WALTER MERCEDES RIVERSIDE, CA. THE CAR WAS NOT RECONDITIONED BEFORE SELLING. THE COMPANY INTENTIONALLY DEFRAUD ME SINCE I HAVE A PAPERWORK FROM THE DEALERSHIP THAT THE CAR HAS BEEN THROROUGHLY CHECK FROM BUMPER TO BUMPER. TODATE, MY CAR HAS BEEN IN THE SHOP FOR A TOTALLED OF 12 DAYS, 4 VARIOUS VISITS. THE FOLLOWING WERE THE PROBLEMS: MISSING GRILL, SHAKING IN THE STEERING, CAR NEEDS NEW TIRES AND FRON WHEEL ALIGNMENT, HUMMING NOISE, HOT AIR COMING OUT OF THE PEDAL, INCORRECT TIRES SPECIFICATION CURRENTLY INSTALLED, THE RETRACTABLE HARDTOP STOP FUNCTIONING. I HAD TO PAY $302.00 FOR THE MISSING AND NEITHER DC MOTORS AND WALTERS TAKES RESPONSIBILITY TO TAKE CARE OF THE PROBLEM.

NHTSA ID 10128945 · filed Jul 15, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

ON MAY 13, 2005, I PURCHASED A USED CAR FROM DC MOTORS OF ANAHEIM HILLS, CA. THE CAR CAME FROM WALTER MERCEDES RIVERSIDE, CA. THE CAR WAS NOT RECONDITIONED BEFORE SELLING. THE COMPANY INTENTIONALLY DEFRAUD ME SINCE I HAVE A PAPERWORK FROM THE DEALERSHIP THAT THE CAR HAS BEEN THROROUGHLY CHECK FROM BUMPER TO BUMPER. TODATE, MY CAR HAS BEEN IN THE SHOP FOR A TOTALLED OF 12 DAYS, 4 VARIOUS VISITS. THE FOLLOWING WERE THE PROBLEMS: MISSING GRILL, SHAKING IN THE STEERING, CAR NEEDS NEW TIRES AND FRON WHEEL ALIGNMENT, HUMMING NOISE, HOT AIR COMING OUT OF THE PEDAL, INCORRECT TIRES SPECIFICATION CURRENTLY INSTALLED, THE RETRACTABLE HARDTOP STOP FUNCTIONING. I HAD TO PAY $302.00 FOR THE MISSING AND NEITHER DC MOTORS AND WALTERS TAKES RESPONSIBILITY TO TAKE CARE OF THE PROBLEM.

NHTSA ID 10128945 · filed Jul 15, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE WILL BE IN THE DRIVING GEAR MODE. TRANSMISSION WILL GO INTO NEUTRAL GEAR. *AK

NHTSA ID 10022697 · filed Jun 9, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

FUEL LINE FAILED AT PRESSURE REGULATOR CAUSING A CONSTANT FLOW OF GASOLINE IN THE REAR OF THE VEHICLE NEAR THE EXHAUST SYSTEM. THE FUEL HOSE ASSEMBLY IS ON BACK ORDER FROM GERMANY. APPEARS TO BE OVER TWO WEEKS FOR REPAIR. JUST GREAT!*AK

NHTSA ID 10080678 · filed Jul 9, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .