RoadVitals

2004 Mercedes-Benz SLK320 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 20, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 20, 2014

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2004 Mercedes-Benz SLK320. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Powertrain (other)
Filed Oct 20, 2014

AFTER PULLING CAR INTO GARAGE FOUND THAT SHIFTER WOULD NOT MOVE PAST NEUTRAL FROM DRIVE POSITION. THOUGH IGNITION KEY COULD BE TURNED FAR ENOUGH COUNTER-CLOCKWISE FOR ENGINE SHUTDOWN IT STOPPED SHORT OF BEING ABLE TO BE REMOVED. AFTER PROBLEM DIAGNOSED REPAIR REQUIRED COMPLETE REPLACEMENT OF ELECTRONIC SHIFTER MODULE COSTING OVER $1,000. I FOUND MULTIPLE COMPLAINTS FOR SAME PROBLEM ON GOOGLE FROM OTHER MERCEDES OWNERS. FORTUNATE THAT FAILURE HAPPENED IN MY GARAGE. IF EPISODE HAPPENED ON OPEN ROAD MAJOR INCIDENT COULD HAVE OCCURRED. I DID CONTACT MERCEDES CAC (CUSTOMER ASSISTANCE CENTER) TO REPORT PROBLEM BOTH BY PHONE & LETTER. THEIR REPRESENTATIVE OFFERED ONLY EXCUSES & INDICATED FAILURE WAS RESULT OF 'NORMAL WEAR & TEAR' THAT SHOULD BE EXPECTED IN VEHICLE 10 YEARS OLD REGARDLESS OF HOW WELL MAINTAINED. AT AGE 63 I HAVE OWNED MANY CARS IN MY LIFETIME & NONE EVER HAD SUCH A FAILURE. I AM ORIGINAL OWNER OF THIS VEHICLE PURCHASED NEW & WELL MAINTAINED. *TR

NHTSA ID
10648839
Incident
Sep 18, 2014
Mileage
69,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .