RoadVitals

2012 Mercedes-Benz SLK350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Sep 2, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2012 Mercedes-Benz SLK350, most frequently naming the fuel system, body & structure and electrical categories. 1 NHTSA investigation names it; and 63 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system325.0%
  • Body & structure18.3%
  • Electrical18.3%
  • Engine18.3%
  • Other / unspecified18.3%
  • Powertrain (other)18.3%
  • Seat belts18.3%
  • Steering18.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Sep 2, 2026

While driving on the highway the roof polycarbonate top started to buffet at speed prompting a rapid deceleration of the car for fear of the roof flying off. The car has been evaluated at the Mercedes dealer which stated that the roof was delaminating. I am now unable to drive to convertible with the top up for fear of a mechanical failure placing other motorists at risk of flying debris.

NHTSA ID
11761772
Incident
Aug 27, 2026
Fuel system
Filed Oct 6, 2025

My mechanic says it's the fuel filter and it has been discontinued. I am a single woman and I am now afraid to drive my car. l am stressed about breaking down or being killed. Please help me. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11691757
Incident
Sep 18, 2025
Other / unspecified
Filed Nov 3, 2022

The contact owns a 2012 Mercedes-Benz SLK350. The contact stated that while driving at an undisclosed speed, a loud noise was heard coming from the rear of the vehicle. The contact stated that as she pulled over and parked the vehicle, the low tire pressure warning light illuminated for the driver's side rear tire. When the contact exited the vehicle, she saw that the rim hub cap had detached from the driver's side rear wheel. The vehicle was then towed to an independent mechanic who removed the tire and sent it to a local dealer. The mechanic at the local dealer made the contact aware of a crack on the side wall. Additionally, the contact stated that the tire was taken to the original place of purchase, and the claims team determined the failure was caused by damage from the rim and advised the contact to call the vehicle manufacturer for assistance. The vehicle was not repaired; however, the spare tire was installed. The manufacturer was made aware of the failure. The approximate failure mileage was 105,000.

NHTSA ID
11492157
Incident
Oct 31, 2022
Mileage
105,000 mi
Seat belts
Filed Sep 23, 2021

The contact owns a 2012 Mercedes-Benz SLK350. The contact stated while driving approximately 45 MPH, the front passenger’s side headrest erroneously deployed. During the failure no crash had occurred, and no passenger was seated in the vehicle. The cause of the failure was not determined. The local dealer was notified of the failure but not assistance was offered. The manufacturer was not yet contacted. The failure mileage was 48,000.

NHTSA ID
11433988
Incident
Jun 18, 2021
Mileage
48,000 mi
Filed Jul 1, 2020

GLOVE BOX FACING HAS DETACHED FROM THE LOWER SIDE. IT HANGS FURTHER OUT THAN THE GLOVE BOX AND COULD BE A DANGER TO THE PASSENGER IN THE EVENT OF AN ACCIDENT OR EVEN A HARD STOP. IT STARTED COMING APART 3 YEARS AGO. FROM MY RESEARCH ON THE INTERNET IT IS A KNOWN PROBLEM WITH THIS MODEL CAR. IT CAME APART OVER TIME FROM HEAT AND SUB-STANDARD GLUE. *TR

NHTSA ID
11337084
Incident
Jul 17, 2017
Mileage
25,375 mi
ElectricalSteering
Filed Apr 22, 2016

ELECTRIC STEERING WHEEL LOCKS, WHEN YOU GO BACK TO THE CAR ALL THE ELECTRICAL SYSTEM IS NOT WORKING THE CAR IS DEAD AS DEAD, IF YOU HAPPEN TO BE IN A BAD NEIGHBORHOOD YOUR LIFE IS IN DANGER, THE CAR MUST BE TOWED TO THE MERCEDES DEALER, PRACTICALLY WHAT HAPPEN TO SO MANY CAR OWNER I KNOW IS THAT EIS / ESL THE EIS MODULE WHERE YOU INSERT KEY TO START AND THE ESL STEERING LOCK ASSEMBLY LOCATE AT THE BOTTOM OF THE COLUMN THAT FAILS. THE COST OF REPAIR ($1700.) AS NOTHING TO DO WITH THE RISK YOU TAKE TO BE STRANDED ANYWHERE WITH NO PRIOR DIAGNOSTIC FLAG. MERCEDES STEERING LOCKS IS NOT AN INCONVENIENCE , BUT A SAFETY CONCERNS OR HARDSHIP THAT THIS ISSUE PRESENTS. THIS IS HAPPEN FOR THE MODEL 08+ AS MY SELF AN ELECTRICAL ENGINEER AND INSPECT THIS ESL UNIT THE DECLINE OF WORKMANSHIP IN THE ASSEMBLY BY PRESSURING TWO PARTS TO ESTABLISH AN ELECTRIC CONTACT TO THE MOTOR THAT RELEASE ON/OFF THE STEERING COLUMN IS ASININE & STUPID, AND SHOULD BE RECALLED AND CORRECTED.

NHTSA ID
10860868
Incident
Apr 16, 2016
Mileage
13,255 mi
Filed May 21, 2015

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ SLK350. THE CONTACT STATED THAT THE VEHICLE HAD A BAD ODOR. THE VEHICLE WAS TREATED (CLEANED, VAPORIZED, FILTERS WERE CHANGED, INTERIOR WAS IONIZED) BY THE DEALER; HOWEVER, THE ODOR RECURRED CONTINUOUSLY. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

NHTSA ID
10717847
Incident
Sep 4, 2014
Mileage
20,000 mi
Airbags
Filed Feb 20, 2015

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ SLK350. THE CONTACT STATED THAT THE OCCUPANT CLASSIFICATION SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

NHTSA ID
10689572
Incident
Jun 14, 2014
Mileage
5,800 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI42.10-P-078779

SERVICE BRAKES

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to be checked for other possible contributors. 1. Prior collision damage. 2. Excessive vehicle sitting times without rotating components. 3. Wheel bearing/hub lateral runout. 4. Wheel mating interface has been overtightened (did not follow WIS torque procedures). 5. Mating interfaces have been excessively modified (painted, gouged, bent, etc...). Remedy Read through the entire attached worksheet prior to performing. After performing, please review the final page and perform work accordingly. NOTE: This document is not pre‑authorization or otherwise dealing with warranty. This is intended for diagnostic purposes only. If there are any questions on how to proceed OR The work sheet has been performed and the vehicle has returned with the same concern. Please perform the measurements as seen in the worksheet again and open a TIPS case to the Body, Chassis, and Entertainment team.

LI82.62-P-078631

STRUCTURE:BODY

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Note: Please refer to this document in the warranty claim and, once diagnosis is completed, select the damage code depending on the component part that is causing the issue. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10‑P‑067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

LI46.35-P-067339

STEERING

Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or control the vehicle. Cause Ball screw drive (KGT) of electric steering damaged by: 1. External force due to: ‑ Hitting the curb/posts with the front wheels. ‑ Driving over obstacles (e.g. pothole/ threshold/ speed bump/ gully) at an inappropriate speed. 2. Corrosion/ water ingress through a damaged boot (see attachment). ‑ Cracks (1) ‑ High pressure cleaner (2) ‑ Animal bite (3) See various examples listed in the attachments for examples of outside influence. Remedy Remove boot clamps closest to steering gear housing on both left and right (as seen in "Steering Rack Boot Clamp Location"). Pull back boot and inspect for rust, broken end stops, water, or any other anomalies. Replace electric steering. Note: Steering gears replaced due to outside influence or damage must not be claimed under warranty!

LI82.62-P-078631

STRUCTURE:BODY

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment. Information: Please refer to this document in the warranty claim and, after completing diagnosis, select the damage code corresponding to the component part that caused the problem. • If the noise stops when the door trim is removed, please proceed in accordance with LI72.10-P-067691. Information: In this case, do not use a damage code for the speakers in the warranty claim!

LI35.30-P-058566

POWER TRAIN

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).

LI82.85-P-080507

ELECTRICAL SYSTEM

Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N112/9) control unit: event code B15CE00 is ACTIVE and STORED (A+S) • Vehicle Documentation System: For the HERMES control unit, the EID1, EID2, ICCID, IMEI, IMSI, TELNR fields in the "Identification/Serial number" column have the value "-" Cause Still under analysis Remedy Recommission the HERMES control unit (N112/9) with XENTRY Diagnosis 03/2026 and add-on 33399 installed or carry out the procedure with a newer version of XENTRY Diagnosis: XENTRY→ "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit"

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz SLK350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017001—
2016021—
2015021—
2014121—
2013021—
2012Viewing120146.8
2009000—
2008421—
2007131146.6
2006100039.6
2005210039.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.