2013 Mercedes-Benz Sprinter 3500 Airbags Problems

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT HE WAS UNABLE TO CONTACT AN AUTHORIZED DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT WITHIN A REASONABLE AMOUNT OF TIME REGARDING NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE INTERIM RECALL NOTICE BEGAN ON APRIL 11, 2016 AND INDICATED THAT THE PART WAS NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT TO THE VEHICLE OWNER. IN ADDITION, THE MANUFACTURER INDICATED THAT THE CLOSEST DEALER WAS LESS THAN THREE HOURS AWAY. THE CONTACT INFORMED THE MANUFACTURER SEVERAL TIMES THAT THIS WAS NOT A REASONABLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED IT IS MANUFACTURES FAULT DUE TO FAULTY AIRBAGS/RECALL. *JB

NHTSA ID

11173112

Incident

Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 641-4610) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. ONCE THE VEHICLE WAS TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11164602

Incident

May 15, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500 (M3DB170E). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS). THE CONTACT CALLED VIN DEVERS AUTOHAUS OF SYLVANIA AT 419-885-5111 (LOCATED AT 5570 MONROE STREET, DRIVEWAY 1, SYLVANIA, OH 43560) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11144898

Incident

Jan 12, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESTMINSTER (10391 WESTMINSTER BLVD, WESTMINSTER, CO 80020, (303) 410-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

NHTSA ID

11109716

Incident

Oct 18, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (755 ROUTE 17, PARAMUS, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

11101565

Incident

Apr 2, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614, (813) 579-2138) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11097179

Incident

May 22, 2018

2013 MERCEDES BENZ SPRINTER 3500. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR REPAIR OF SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT YET AVAILABLE TO COMPLETE THE RECALL. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

NHTSA ID

11082948

Incident

Jan 1, 2017

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF EUGENE, 2200 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401, (541) 687-8888) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED MONTHS AGO THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

NHTSA ID

11055713

Incident

Apr 4, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF FLAGSTAFF, 525 N SWITZER CANYON DR, FLAGSTAFF, AZ 86001) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11052346

Incident

Nov 25, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U62/MB-M2CV144 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GURLEY LEEP MOTORWERKS AT (574) 254-7130 (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11051468

Incident

Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DOTHAN (2309 ROSS CLARK CIR, DOTHAN, AL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11045539

Incident

Feb 11, 2016

TAKATA RECALL NO PARTS AVAILABLE, AND NO IDEA WHEN AIRBAG WILL BE AVAILABLE.

NHTSA ID

11044671

Incident

May 1, 2016

"TAKATA RECALL" IN APRIL OF 2016 WE WERE NOTIFIED BY OUR DEALER OF THE AIR BAG SAFETY RECALL FOR OUR DRIVER SIDE AIRBAG INFLATOR. PARTS WERE NOT AVAILABLE, BUT WE WOULD BE NOTIFIED WHEN REPLACEMENT PARTS WOULD BE AVAILABLE. IT IS NOW 19 MONTHS LATER AND WE HAVE NOT BEEN NOTIFIED. THIS SEEMS LIKE AN UNREASONABLE AMOUNT OF TIME TO OBTAIN PARTS TO REPLACE THE DEFECTIVE UNIT.

NHTSA ID

11044091

Incident

Apr 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ U25/MB-WNL155CC (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT....UPDATED 11/12/17/*BF DEFECTIVE AIR BAG WAS REPLACED 11/30/17 *JB UPDATED 9/12/18*JB

NHTSA ID

11039542

Incident

Feb 11, 2016

"TAKATA RECALL" ONCE PARTS ARE AVAILABLE CUSTOMERS WILL BE SENT A LETTER ASKING THEM TO GO TO AN AUTHORIZED FREIGHTLINER SPRINTER DEALER WHO WILL REPLACE THE DRIVER SIDE FRONT AIRBAG OF THE POTENTIALLY AFFECTED VEHICLES IN THE FREIGHTLINER BRANDED SPRINTER VEHICLES. NHTSA RECALL CAMPAIGN 16V077. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. NEVER CALL OR INFORMED TO TAKE VEHICLE IN FOR REPAIRS.

NHTSA ID

11035671

Incident

Mar 21, 2013

"TAKATA AIRBAG" I PURCHASED A 2013 MERCEDEZ SPRINTER 3500 VAN THAT HAD BEEN CONVERTED THROUGH WINNEBAGO INDUSTRIES IN FOREST CITY IA. WHEN I EXPORTED/IMPORTED THE VEHICLE INTO CANADA, I WAS UNABLE TO REGISTER THE MOTORHOME, DUE TO THE TAKATA AIR BAG RECALL. THE REGISTRY OF MOTOR VEHICLE IN NOVA SCOTIA, CANADA HAS GRANTED ME A TEMPORARY PERMIT FOR 2017 ONLY, I HAVE BEEN UNABLE TO RECEIVE ANY SORT OF TIME LINE AS TO THE APPROXIMATE DATE THAT THIS RECALL WILL BE REPAIRED. I WAS TOLD IN OCTOBER OF 2016 BY MERCEDES BENZ USA THAT THEY EXPECTED THE REPAIR WOULD BE COMPLETED BY JULY/AUGUST OF 2016. WHEN CONTACTED TODAY THEY SAID THEY HAVE NO TIMELINE THAT THEY COULD SHARE INDICATING WHEN THIS TACATA AIRBAG RECALL WOULD BE COMPLETED. MBUSA HAS KNOWN ABOUT THIS RECALL FOR APPROXIMATELY 3 YEARS, IT APPEARS THAT THEY HAVE NOT COMMUNICTED TO THEIR CUSTOMERS OR TO THE NHTSA WHICH SEEMS UNACCEPTABLE.

NHTSA ID

11031486

Incident

Oct 20, 2016

Mileage

7,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) AND STATED THAT THE REMEDY AND PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE SOLD TO A BUYER. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11003452

Incident

Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10938785

Incident

Feb 11, 2016

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10893606

Incident

Aug 5, 2016