2014 Mercedes-Benz Sprinter 3500 Problems

TAKATA RECALL -- I CONTINUE TO GET POSTCARDS AND/OR EMAILS FROM MERCEDES BENZ REGARDING THE NHSTA RECALL #16V077. THE LATEST EMAIL CAME TODAY. BUT I HAD THE RECALL WORK DONE ON AUGUST 24, 2018. APPARENTLY MERCEDES BENZ DOES NOT KNOW THAT THE RECALL HAS BEEN PERFORMED, EVEN THOUGH THE MERCEDES BENZ DEALER WHO PERFORMED THE RECALL WORK ASSURES ME THAT THERE ARE NO OUTSTANDING RECALLS ON THIS VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF SANTA FE, 2586 CAMINO ENTRADA, SANTA FE, NM 87507, (505) 913-2900) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 11/27/18*JB

THE FOLLOWING HAS BEEN SENT TO MERCEDES CORPORATE CUSTOMER SERVICE All of the following has started happening since an exhaust recall was done by Mercedes. In September 2022, we were driving cross country to Denver Colorado and enough codes piled up in the background that we went into limp mode in the middle of 70 MPH highway traffic. This happened without warning and was an extreme safety concern. But I was lucky to be near an exit and already in the right lane. I reset these codes and finished going to Denver the next day. The two Sprinter dealers in Denver were backlogged several weeks; so we spent over $600 trying to troubleshoot the issues with Colorado Fleetworks, a qualified Sprinter specialist. He checked codes too; ran other diagnostics; replaced the fuel filter and air filter even though they had been done only 10,000 miles earlier; and performed a forced DPF regeneration. He also replaced the DPF pressure sensor. This work did not help change the daily multiple code problems. We had to reset them every day coming back from our trip. When we returned home we took it to the dealer. They confirmed the codes, reset them, and test drove it 25 miles. Since codes didn't return, they said, "There is nothing we can do if we don't witness active codes." I said, "How active do they have to be? I will have codes in the next 20 to 30 miles like I do every day I drive it." These never happened in the 6 years prior to the recall wok. Either the programming is confused, some of the new sensors are faulty, or something. A totally separate problem is the faulty factory crimps on the connector of the rail pressure sensor. This is a known defect; and we've had the exact same symptoms and code as noted in Xentry TSB MC-10135520-9999. The engine has actually cut off when turning into traffic a few times. This is an extreme safety concern.

The contact owns a 2014 Mercedes-Benz Sprinter 3500. The contact stated while driving 60 mph, the rear wheel speed sensor failed causing the transmission to inadvertently downshift. The contact stated that the abs warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The mechanic determined that the rear wheel speed sensor needed to be replaced. The vehicle was repaired however, the failure recurred two years later. The contact was relating the failure to NHTSA campaign number: 21V042000 (Electronic Stability Control). The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.

received a recall for the ESP electronic stability control system inApril 2021, dealership made an appointment for May 2021. Then told me the reaper parts were not available, but would contact me asp, . Today, August 26th I checked to see why no notification, was told thy had the parts, but could not get to my project until later October. I told them that date would not work asm I was driving the vehicle to New York beginning October first. They failed to call me, and now put me at the back of the line for repairs. My notice from your office, dated August and received on the 18th go August suggests the time for repair would be one hour. My problem, related to their failure to notify, is I can not wait till late October. Any help?

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

WHEELE SPEED SENSOR PROBLEMS AND NEEDING REPLACED EVERY 3 4 MONTHS

WHEEL SPEED SENSOR ON VEHICLE HAS MALFUNCTIONED MULTIPLE TIMES. WHEN SPEED SENSOR MALFUNCTIONS THE VEHICLE SPEED SURGES AND OPERATES ERRATICALLY ON ITS OWN. CONDITION HAPPENS WHEN VEHICLE IS IN MOTION. CONDITIONS HAPPEN AT DIFFERENT SPEEDS

THE FOLLOWING HAS BEEN SENT TO MERCEDES CORPORATE CUSTOMER SERVICE All of the following has started happening since an exhaust recall was done by Mercedes. In September 2022, we were driving cross country to Denver Colorado and enough codes piled up in the background that we went into limp mode in the middle of 70 MPH highway traffic. This happened without warning and was an extreme safety concern. But I was lucky to be near an exit and already in the right lane. I reset these codes and finished going to Denver the next day. The two Sprinter dealers in Denver were backlogged several weeks; so we spent over $600 trying to troubleshoot the issues with Colorado Fleetworks, a qualified Sprinter specialist. He checked codes too; ran other diagnostics; replaced the fuel filter and air filter even though they had been done only 10,000 miles earlier; and performed a forced DPF regeneration. He also replaced the DPF pressure sensor. This work did not help change the daily multiple code problems. We had to reset them every day coming back from our trip. When we returned home we took it to the dealer. They confirmed the codes, reset them, and test drove it 25 miles. Since codes didn't return, they said, "There is nothing we can do if we don't witness active codes." I said, "How active do they have to be? I will have codes in the next 20 to 30 miles like I do every day I drive it." These never happened in the 6 years prior to the recall wok. Either the programming is confused, some of the new sensors are faulty, or something. A totally separate problem is the faulty factory crimps on the connector of the rail pressure sensor. This is a known defect; and we've had the exact same symptoms and code as noted in Xentry TSB MC-10135520-9999. The engine has actually cut off when turning into traffic a few times. This is an extreme safety concern.

IT STARTED WITH TRANSMISSION NOT SHIFTING, DASH WARNING LIGHTS FLASHING, NO CRUISE CONTROL ALL WHILE IN MOTION

WHEELE SPEED SENSOR PROBLEMS AND NEEDING REPLACED EVERY 3 4 MONTHS

WHILE DRIVING ABOUT 30 MILES PER HOUR ON A SLIGHTLY BUMPY ROAD, THREE INDICATOR LIGHTS ON THE DASHBOARD STARTED TO SHOW PROBLEMS WITH THE ABS, ASR/BAS, AND EBD SYSTEMS. ACCORDING TO THE ONBOARD DIAGNOSTICS THE ROOT PROBLEM IS A FAULTY RIGHT REAR WHEEL SPEED SENSOR. THIS DESIGN SEEMS TO HAVE PUT THE WHEEL SPEED SENSOR IN A DANGEROUS POSITION EXPOSED TO THE ELEMENTS, WHICH CAUSES IT TO DEGRADE AND STOP WORKING AT A HIGH RATE.

I LEFT MY MOTORHOME PARKED AND SECURED BY LOCKING DEADBOLT ON THE COACH DOOR. WHEN I RETURNED I COULD NOT OPEN THE DOOR. LOCKSMITH NOTED DOOR LATCH DEADBOLT IS SUSCEPTIBLE TO FAILURE WITHOUT NOTICE LEAVING OCCUPANT(S) UNABLE TO OPEN THE DOOR. THE ACTUATOR ROD FOR THE DEADBOLT QUITE EASILY SLIPS FROM THE MECHANISM BECAUSE THE BACKING PLATE LEAVES TOO MUCH ROOM FOR UNINTENDED MOVEMENT WITH THE SIMPLE ACT OF SLAMMING THE DOOR TOO HARD LIKELY TO CAUSE FAILURE. WHILE THE DRIVER/PASSENGER VEHICLE DOORS OR REAR WINDOW FIRE ESCAPE ARE ALTERNATIVES TO EXIT, PANIC OR THE LOCATION OF A FIRE WITHIN THE MOTOR COACH MAY LEAVE OCCUPANTS WITH NO ESCAPE ROUTE IF THE MECHANISM FAILS WITH THE DEADBOLT IN THE LOCKED POSITION. LATCH INTERIOR IS ENGRAVED AS FOLLOWS: TRIMARK NEW HAMPTON RD/ENR 1993/72130 WITH THE NUMBERS 1107 HAND ENGRAVED ON THE CASE AS WELL.

WHILE TRAVELING AT LOW SPEED, THE E. V. S. LTD. MEDICAL ATTENDANT SEAT FELT LOOSE. ON MOVING IT SLIGHTLY, THE SEAT BASE SEPARATED AND THE SEAT FELL OFF WITH HALF THE BASE. UPON INSPECTION OF THE ADDITIONAL SEAT BASES, THERE WERE SEVERAL CRACKS IN THE BASE WELDS FOUND. ALL BASES HAVE HAD TO BE REPLACED. THESE SEATS ARE ADVERTISED AS MEETING FVMSS 207/210 TESTING.

I HAVE A 2015 COACHMAN PRISM RV ON A 2014 MERCEDES SPRINTER. IT HAS DUAL WHEELS. IT IS VERY DIFFICULT TO CHECK AIR PRESSURE ON THE DUAL . I TOOK IT TOO MERCEDES DEALERSHIP AND THEY PUT ON EXTENDERS. THE ONE ON THE PASSENGER SIDE FAILED WITHIN 500 MILES. IT DUG A GROOVE IN THE ON TIRE AND THE VALVE STEM SPLIT. THE OTHER SIDE FAILED AFTER 3000 MILES. THE VALVE STEM SPLIT. I AM SURPRISED WITH THE EMPHASIS PUT ON PROPER TIRE PRESSURE THAT THIS IS A PROBLEM TODAY. I AM STILL LOOKING FOR SOLUTION. I AM LOOKING FOR HIGH QUALITY VALVE EXTENDERS AND A GOOD TIRE MONITORING SYSTEM. BOTH TIMES MY TIRE WENT FLAT IT WAS UNCERTAIN WHEN IT HAPPEN. BOTH TIMES I FOUND THE TIRE FLAT ON MY MORNING CHECK. KNOWING THAT I WAS PROBABLY DRIVING WITH A FLAT TIRE FOR SOME DISTANCE WAS SCARY KNOWING THAT THE OTHER TIRE COULD HAVE FAILED AT ANYTIME DUE TO THE ADDED WEIGHT IT WAS CARRYING AND COULD HAVE HAPPENED AT A TIME THAT CAUSED ME TO LOSE CONTROL OF MY VEHICLE. IN MY OPINION ALL VEHICLES WITH DUAL WHEELS SHOULD HAVE TIRE MONITORING SYSTEMS AND EASILY ACCESSIBLE VALVE STEMS.

ON: CITY STREET, IN STOP AND GO TRAFFIC. UPON PULLING OFF FROM A DEAD STOP, THE VEHICLE BEGAN JERKING, THEN ACCELERATING UNCONTROLLABLY. I COULD NOT SLOW THE VEHICLE WITH THE BRAKES. IF I HAD NOT MOVED THE GEAR SELECTOR TO NEUTRAL, I WOULD HAVE HIT THE CAR IN FRONT OF ME. ABS, ANTI-SKID, AND TRACTION WARNING LIGHTS CAME ON, AND I BARELY HAD ENOUGH POWER TO PULL OFF TO A SAFE PLACE. AFTER SITTING A FEW MINUTES, I WAS ABLE TO DRIVE THE VEHICLE SAFELY TO THE DEALER. DEALER REPLACED RIGHT REAR WHEEL SPEED SENSOR UNDER WARRANTY WITH WHAT THEY CALLED AN "IMPROVED PART", BUT THERE ARE THREE MORE SPEED SENSORS. *DT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE REAR TURN SIGNALS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE DEALER PULLED THE PANELS, TRACED THE WIRES, AND TESTED THE BULBS, BUT WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.