2019 Mercedes-Benz Sprinter (vs30) Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Mercedes-Benz Sprinter (vs30), grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes120.0%
- Electrical120.0%
- Engine120.0%
- Other / unspecified120.0%
- Powertrain (other)120.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
At approximately 104 miles into a recent trip in our RV, while traveling at highway speed under cruise control, we noticed a strange odor. Almost at the same moment we immediately lost engine and braking power. The check engine light came on. We then noticed smoke coming from the engine compartment and noxious fumes had begun to enter the cabin area. After pulling to the side of the highway by use of the emergency brake, we were able to exit the vehicle. Flames could be seen coming from the engine bay and quickly engulfed the RV giving my wife, myself, and our dog only enough time to exit and get a safe distance away. The RV burned to basically nothing but the frame left.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated that while seated in the swivel chair inside the vehicle, she turned the swivel chair around to watch the television and several unknown warning lights started flashing on and off and the vehicle would not start. The contact stated that an independent mechanic was contacted and arrived at the residence to service the vehicle. An unknown repair was performed and the vehicle was able to be started. The vehicle was taken to the local dealer and the contact was informed that the seat wiring harness needed to be replaced. The vehicle was repaired however, the contact was concerned that by using electrical tape in the repair, the repair was not properly completed. The contact stated that while researching the failure, she became aware of NHTSA Campaign Number: 21V410000 (Electrical System, Back Over Prevention) which she related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
At approximately 104 miles into a recent trip in our RV, while traveling at highway speed under cruise control, we noticed a strange odor. Almost at the same moment we immediately lost engine and braking power. The check engine light came on. We then noticed smoke coming from the engine compartment and noxious fumes had begun to enter the cabin area. After pulling to the side of the highway by use of the emergency brake, we were able to exit the vehicle. Flames could be seen coming from the engine bay and quickly engulfed the RV giving my wife, myself, and our dog only enough time to exit and get a safe distance away. The RV burned to basically nothing but the frame left.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2020 Tiffin Wayfarer Motorhome built on a 2019 Mercedes-Benz Sprinter 3500/4500 chassis. The contact stated that while driving approximately 55-65 MPH, the water tank fell onto the exhaust system. The contact received notification of NHTSA campaign numbers: 21V610000 (Trailer Hitches) and 21V753000 (Equipment). The contact called the local dealer who stated additional hours were needed to complete the repairs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, declined the repairs. Parts distribution disconnect. The approximate failure mileage was 15,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
ACCIDENT ON 10/15/2020, UNOCCUPIED VEHICLE ROLLED FROM A PARKED POSITION DOWN A HILL AND STRUCK A HOUSE. THE VEHICLE IS DESIGNED TO HAVE THE TRANSMISSION AUTOMATICALLY SHIFT TO PARK WHEN THE DRIVER'S DOOR IS OPEN, AND THIS SYSTEM WAS FUNCTIONAL AT THE TIME OF THE INCIDENT. DISENGAGEMENT OF THE PARKING PAWL WAS THE CAUSE OF THE EVENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .