RoadVitals

2026 Mercedes-Benz Tourrider Premium

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 4, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2026 Mercedes-Benz Tourrider Premium. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V063000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Feb 4, 2026
51 units potentially affected
The defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2026 Mercedes Benz Tourrider Business and Premium transit buses. The door control valve may not release the self holding mechanism, preventing the door from opening.
The risk: A door that cannot be opened can prevent or delay passengers from evacuating during an emergency, increasing the risk of injury.
The remedy: Daimler Coaches will replace the door control valve, free of charge. Owner notification letters were mailed April 2, 2026. Owners may contact Daimler Coaches' customer service at 1-416-624-3558. Daimler Coaches' number for this recall is 72.40U26365A.
Daimler Coaches North AmericaManufacturer number 72.40U26365AView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TI No.: 47.10U23267A

FUEL/PROPULSION SYSTEM

This TI is issued because the fuel tank could lose leak-tightness. At high mileages, cracks could develop in the area of the weld seams on the stainless-steel fuel tanks.

TI No.: 00.00K00039H

This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an US vehicle. This is an updated version.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz Tourrider Premium by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing010—
2025010—
2024040—
2023040—
2022040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.