RoadVitals

1999 Mercedes-Benz W163

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 26, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 11, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1999 Mercedes-Benz W163, most frequently naming the fuel system category. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

May 11, 2009
42,540 units potentially affected
The defect: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03058ClosedPreliminary Evaluation

ENGINE CRANKSHAFT PULLEY FAILURE

Opened Dec 17, 2003
Closed Apr 22, 2004

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jan 26, 2013

THE FUEL PUMP IS LEAKING FUEL ON TO THE GROUND WHEN CAR IS RUNNING I WAS READING SOME FORUMS AND MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEM AND MERCEDES ISN'T HAVING THE PROBLEM FIXED AS IT IS POTENTIALLY DANGEROUS TO HAVE ANY FUTURE FUEL LEAKS DUE TO AGE I HAVE A 1990 MERCEDES R129 THAT HAS MORE MILES AND OLDER AND NEVER HAD A FUEL LEAK WHAT SO EVER... SO IM POINTING THE FINGER AT MERCEDES DUE TO THE FACT THAT THIS CAR WAS POORLY DESIGNED FUEL FILTER PLACEMENT AND FUEL PUMP SECURING AND SEALS.. *TR

NHTSA ID
10494778
Incident
Jan 24, 2013
Mileage
120,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI27.60-P-059296

POWER TRAIN

Selector lever blocks in position "P" (brake applied)

LI82.30-P-059239

VISIBILITY:WINDSHIELD WIPER/WASHER

Complaints about poor wiping effect of winshield wiper

LI68.05-P-059193

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

SENTEX gate operator with Clik Card Remote not compatible with Homelink

T-B-46.30-13b

STEERING

10 Year/Unlimited Mile EXTENDED WARRANTY FOR CLAMP AND LOWER POWER STEERING HOSE

463013

STEERING

MERCEDES BENZ SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MODELS ML320, ML350, ML430, ML55, ML500. MODEL YEAR 1998 FROM VIN 043552 UP TO AND INCLUDING MODEL YEAR 2003. 10 YEAR/UNLIMITED MILE EXTENDED WARRANTY FOR CLAMP AND LOWER POWER STEERING HOSE. *TT UPDATED 3/3/08. *NJ

2005060014

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

INSPECT CATALYST WELDS AND REPLACE CATALYTIC CONVERTER IF NECESSARY. *AK

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz W163 by model year
YearComplaintsRecallsInvestigationsIssue Index
2003000
2002000
2001010
2000111
1999Viewing111
1998010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.