Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
73
Latest Nov 10, 2005
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
34
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 20, 1995
What this page shows
Our database holds 73 NHTSA owner-reported complaints for the 1988 Mercury Grand Marquis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 73 · page 1 of 3
Driver assistance
Filed Nov 10, 2005
Crash reported3 injuries reported
WHILE DRIVING ON INTERSTATE 94 IN CHICAGO, I ACCELERATED TO PASS A CAR. THE ACCELERATION DEVICE WITHIN THE ENGINE, NOT ONLY STUCK, BUT IT INCREASED SPEED. I TRIED TO BRAKE THE CAR WITH LITTLE RESPONSE. I GOT ON THE EXIT RAMP AND WITH 2 FEET ON THE BRAKES, COULD NOT STOP THE CAR. WE REAR ENDED A WOMAN STOPPED AT A RED LIGHT. WE PUT THE BUMPER OF HER JEEP INTO HER BACK SEAT, THEN VEERED OFF HER CAR AND SMASHED INTO A CEMENT RETAINING WALL. MY DAUGHTER WAS IN THE FRONT SEAT OF MY CAR. ALTHOUGH NONE OF US WERE ABLE TO STAND AND WALK AWAY FROM THE ACCIDENT, OUR INJURIES INCLUDE SOFT TISSUE AND MUSCLE DAMAGE. WE ALL SPENT THE NIGHT AT THE HOSPITAL AND RECEIVED MORPHINE FOR THE EXTREME PAIN WE WERE IN. I WANT TO FILE SUIT AGAINST FORD, BUT HAVE NOT FOUND A LAWYER WHO WILL TAKE THE CASE. I WILL FILE ON MY OWN BEHALF. PAIN, SUFFERING AND OVER $50,000 HOSPITAL AND VEHICLE DAMAGE IS NOW ON MY RECORD BECAUSE OF THIS MECHANICAL MALFUNCTION. *NM
NHTSA ID
10142395
Incident
Oct 3, 2005
Mileage
90,000 mi
Visibility
Filed Nov 25, 2003
THE PASSENGER SIDE POWER WINDOW ROLLED DOWN WITHOUT WARNING. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
NHTSA ID
10048673
Incident
Nov 21, 2003
Mileage
98,000 mi
Tires & wheels
Filed Aug 7, 2002
THERE IS NO TREAD WEAR/ TRACTION, OR TEMPERATURE CODE ON THE TIRES.*AK
NHTSA ID
765305
Heating & air conditioningElectricalEngine
Filed Jul 3, 2002
FORD SAYS THE STARTER SWITCH HAS BEEN REPLACED ONCE UNDER THE STARTER SWITCH RECALL. THEY SAY THEY WILL NOT REPLACE THE SWITCH AGAIN. THE SWITCH HAS BURNED CONTACTS AND IS DEFORMED PROBABLY FROM HEAT. THE HARNESS CONNECTOR, THAT GOES TO THE SWITCH, IS MELTED , SPLIT AND DEFORMED. MY TURN SIGNALS AND A/C FAN MOTOR DOES NOT WORK. I ALSO GET ERRONEOUS ENGINE WARNING AND LOW OIL WARNING LIGHTING AT VARIOUS TIMES. THE SWITCH DOES GET VERY WARM AND IT WAS JUST THAT OR HOT UPON FAILURE. THE RECALL (96V071000) DID NOT ACTUALLY REPAIR THE PROBLEM. A SAFETY HAZARD REMAINS IN EXISTANCE WITH THESE VEHICLES. I WOULD TAKE RESPONSIBILITY IF THE SWITCH WAS BROKEN OR WORN OUT BUT THE SWITCH IS HEATING OR BURNING UP. THE RECALL SHOULD REMAIN EFFECTIVE FOR CHRONIC REPLACEMENT OF THE SWITCH UNLESS A ENGINEERING CORRECTION IS MADE ON THE VEHICLES IN QUESTION.*AK
NHTSA ID
763800
Incident
Jul 2, 2002
ElectricalSteering
Filed Nov 27, 2001
IGNITION SWITCH / STEERING WHEEL AND COLUMN HEAT UP. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK CONSUMER STATED VEHICLE WAS TAKEN TO DEALERSHIP ON 2 OCCASSION AND THEY REFUSED TO REPLACED IGNITION SWITCH UNDER RECALL.*SLC
NHTSA ID
899500
Electrical
Filed Aug 27, 2001
ON TWO OCCASIONS AT DIFFERENT SPEEDS AND ROAD CONDITIONS VEHICLE STALLED OUT AND DIED WITHOUT WARNING. ANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
NHTSA ID
895194
Tires & wheels
Filed Sep 20, 2000
THIS TIRE WAS ON AN MERCURY GRAND MARQUIS 1988. WHILE DRIVING AT 70 MPH VEHICLE BEGAN TO SHAKE AND WOBBLE. WHEN CONSUMER PULLED TO THE SIDE A TREAD SEPERATION WAS NOTICED. FIRESTONE HAS BEEN CONTACTED. *AK
NHTSA ID
870997
Incident
Sep 4, 2000
Tires & wheels
Filed Sep 13, 2000
3 OF THE 4 FIRESTONE TIRES ON CONSUMER'S VEHICLE EXPERIENCED TREAD SEPARATION. *SLC
NHTSA ID
554600
ElectricalSeat belts
Filed Aug 31, 2000
WHILE ON THE WAY TO WORK VEHICLE STALLED. CONSUMER WAS EXPERIENCING SAME PROBLEM AS RECALL 96VO71000. ANOTHER CAR ALMOST REAR ENDED CONSUMER'S VEHICLE, IT WAS RAINING AND COULD HARDLY SEE ANYTHING. *AK THE CAUSE FOR STALLING OF THE VEHICLE WAS A FAULTY IGNITION MODULE. THE DRIVER SEAT BELT DOES NOT RETRACT PROPERLY. *YH
NHTSA ID
869230
Incident
Jul 27, 2000
Driver assistanceElectrical
Filed Jul 21, 2000
Fire reported
AS CONSUMER WAS DRIVING AT HIGHWAY SPEED VEHICLE SUDDENLY STARTED TO ACCELERATE . SHE APPLIED BRAKES TO BRING THE VEHICLE TO A COMPLETE STOP. FRONT TWO TIRE WERE ON FIRE AT THAT TIME. FIRE WAS COMING FROM UNDERNEATH. VEHICLE WAS TOWED TO DEALERSHIP.*AK
NHTSA ID
865843
Incident
Jul 20, 2000
Driver assistance
Filed Jul 20, 2000
Fire reported
I WAS DRIVING AT A STEADY SPEED OF APPROX. 45 -50MPH ON RT.219 IN ORCHARD PARK, N Y, WHEN MY 1988 MERCURY GRAND MARQUIS WAGON STARTED TO ACCELERATE ON ITS OWN. THE CRUISE CONTROL WAS NOT ENGAGED. THE CAR CONTINUED TO ACCELERATE ON LEVEL GROUNG TO APPROX. 60 MPH. CONTINUOUS BRAKING ONLY SLOWED THE CAR TEMPORARILY. I MANAGED TO BRAKE THE CAR ENOUGH TO GET OFF THE EXIT RAMP AND ONLY WAS ABLE TO STOP IT BY RIDING THE BRAKE PEDAL AND PUTTING THE CAR INTO N. SMOKE AND FLAMES WERE COMING FROM UNDER THE CAR. THERE WERE NO PRIOR WARNINGS OF ANY MECHANICAL PROBLEMS. THE SPEED PEDAL WAS NOT "STUCK" DOWN. I HAVE NEVER ENCOUNTERED THIS PROBLEM BEFORE. IN MORE TRAFFIC OR IN A DIFFERENT LOCATION THERE WOULD HAVE BEEN A MAJOR ACCIDENT. *AK
NHTSA ID
725753
Incident
Jul 20, 2000
Electrical
Filed Jul 11, 2000
Fire reported
WHILE IN BED HEARD AUTOMOBILE CRANKING BY ITSELF. WHEN ATTEMPTING TO LOOK OUT OF THE WINDOW, SAW SMOKE, AND THEN AUTOMOBILE CAUGHT ON FIRE. CONSUMER WAS ABLE TO PUT BLAZE OUT.*AK
NHTSA ID
865237
Incident
Jul 7, 2000
Driver assistance
Filed May 22, 2000
Crash reported
CONSUMER PUT VEHICLE IN REVERSE AND& IT SHOT BACK ACROSS A SMALL INTERSECTION INTO A DITCH, IGNITION WOULD NOT TURN OFF, CONSUMER THOUGHT IT MIGHT BE A THROTTLE PROBLEM,DEALER INSPECTED VEHICLE AND FOUND NOTHING WRONG. *AK *ML *SLC
NHTSA ID
862307
Incident
May 18, 2000
ElectricalEngine
Filed Jul 20, 1999
POSSIBLE ENGINE FAILURE IS CAUSING THE VEHICLE TO STALL INTERMITTENTLY, IGNITION MODULE REPLACED BUT VEHICLE CONTINUES TO STALL. NLM
NHTSA ID
547389
Heating & air conditioningElectrical
Filed Jun 10, 1999
IN 98 WE TOOK THIS CAR IN FOR AN IGNITION SWITCH RECALL WHEN WE RETURNED HOME THE SWITCH REFUSED TO ALLOW US TO TURN IT OFF WE CALLED THE FORD DEALER THAT HAD DONE THE REPLACEMENT WE HAD NEVER HAD THIS PROBLEM UNTILL THIS TIME THEN ONCE I GOT IT TURNED OFF AND WE WENT TO RESTART THE CAR IT WOULD NOT RETURN TO THE RUN POSITION OR ALLOW ANY OF THE LIGHTS OR ACCESSORIES TO WORK I CALLED THE DEALER AGAIN AND WAS TOLD TO BRING IT IN LEAVE IT RUNNING AND THEY WOULD FIX IT AS SOON AS THEY COULD THIS WAS AT 5:00 P.M.ON A FRIDAY EVENING AND THEY WOULDNT BE RETURNING TO WORK UNTILL MONDAY MORNING I THEN CONTACTED FORD CUSTOMER ASSISTANCE AND WAS TOLD THE SAME THING THERE WAS NO WAY I WAS GOING TO LEAVE THIS CAR RUNNING FOR 2 1/2 DAYS UNTILL THEY RETURNED TO WORK ON THE FOLLOWING ,MONDAY /////AIR CONDITIONER - THE AIR CONDITIONER ON THIS CAR SINCE WE BOUGHT IT REFUSES TO WORK UNTILL IT HAS BEEN RUN FOR ABOUT 1 HR THEN IT WILL WORK FINE IT HAS BEEN RECHARGED AND CHECKED TO SEE IF THAT IS THE TROUBLE 3 TIMES WE HAVE REPLACED THE CLIMATE CONTROL TEMP. SENSOR IT WILL THEN WORK FOR A WHILE AND THEN AGAIN BECOME AS IT WAS I KNOW THIS HAS BEEN AN ONGOING PROBLEM WITH THESE FULL SIZE FORDS AND IT SEEMS NO ONE CAN SAY WHAT IT IS FOR SURE I HAVE TRIED ALSO REPLACING THE TEMPERATURE CONTROLS ON THE HEAT AND AIR SELECTOR SWITCH WITH NO LUCK AS WELL
NHTSA ID
707412
Incident
Jun 1, 1998
Fuel system
Filed Apr 27, 1999
FUEL TANK, WHICH IS LOCATED NEXT TO EXHAUST PIPE, LEAKED DUE TO RUST WHICH CAUSED A CRACK. THIS MAY RESULT IN A FIRE. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
NHTSA ID
837127
Incident
Mar 1, 1999
Electrical
Filed Mar 25, 1999
Fire reported
IGNITION SWITCH FAILED RESULTING IN VEHICLE FIRE.
NHTSA ID
544625
Incident
May 10, 1998
Engine
Filed Mar 25, 1999
Fire reported
ENGINE BLOCK HEATER CORD NOT INSTALLED CORRECTLY RESULTING IN AN ENGINE FIRE AND MAJOR PROPERTY DAMAGE.
NHTSA ID
544622
Incident
Dec 10, 1994
Fuel system
Filed Jan 25, 1999
FUEL TANK FAILED RESULTING IN LEAKAGE.
NHTSA ID
543584
Incident
Jan 4, 1999
Electrical
Filed Oct 22, 1998
HORN BUTTONS SHRINK IN COLD WEATHER.
NHTSA ID
781525
Incident
Oct 22, 1998
Electrical
Filed Aug 6, 1998
WHILE DRIVING NOTICED A BURNING SMELL COMING INTO THE VEHICLE. PULLED VEHICLE OFF ROAD AND LOOKED UNDER THE HOOD, AND NOTICED INSULATION ON WIRE WAS BURNING APPROXIMATELY 6-8 INCHES AWAY FROM ALTERNATOR; CONNECTOR SHOWED SIGN OF BURNED AND MELTED INSULATION. *AK
NHTSA ID
826384
Incident
Aug 4, 1998
Fuel system
Filed Jul 6, 1998
GAS TANK LEAKS IN TWO PLACES, WHERE SUPPORTING STRAPS COME IN CONTACT WITH THE TANK ITSELF. ALL THE TIME IT LEAKS. NO WARRANTY AND NO RECALL ON THE GAS TANK. DEALER CANNOT DUPLICATE THE PROBLEM. *AK
NHTSA ID
825028
Incident
Jul 1, 1998
Body & structureElectricalExterior lighting+1 more
Filed Oct 4, 1997
IGNITION SWITCH FAILED.
NHTSA ID
524145
Incident
Jun 20, 1996
Electrical
Filed Aug 12, 1997
WHEN GOING TO TAKE THE KEY OUT OF THE IGNITION AFTER DRIVING, THE KEY IS VERY HOT AND BURNS DRIVER'S FINGER. *AK
NHTSA ID
815288
Incident
Aug 7, 1997
Fuel systemVisibility
Filed Jun 12, 1997
FUEL TANK STARTED LEAKING DUE TO WEARING OUT OF THE SUPPORT BANDS. ALSO HEATING SYSTEM FAILED. *AK
NHTSA ID
517604
Incident
Jan 1, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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