RoadVitals

1996 Mercury Grand Marquis Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Feb 22, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 239 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1996 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

ElectricalExterior lightingSteering
Filed Feb 22, 2023

The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.

NHTSA ID
11508567
Incident
Feb 18, 2023
Mileage
210,000 mi
Steering
Filed Aug 16, 2017

WHEN DRIVING AND TURN TO LEFT VEHICLES STEERING WANTS TO LOCK UP

NHTSA ID
11015706
Incident
Jul 27, 2017
Mileage
150,000 mi
Steering
Filed Apr 14, 2011

THE STEERING WHEEL HAS BECOME VERY LOOSE, AND IT SQUEAKS ALOT. I AM UNABLE TO ADJUST THE STEERING WHEEL HEIGHT ANY MORE. I BELIEVE THIS COULD BE A POTENTIAL HAZARD, AND RESULT IN LOSS OF CONTROL OF STEERING FOR THIS VEHICLE. *TR

NHTSA ID
10395908
Incident
Apr 14, 2011
Mileage
94,100 mi
SteeringSuspension
Filed Mar 14, 2008

I OWN A 1996 MERCURY GRAND MARQUIS. THE STEERING IN THE VEHICLE BEGAN LOCKING UP AT A CERTAIN SPOT WHEN TURNING. THIS WOULD CAUSE ME TO PUSH THE STEERING WHEEL INTO THE TURN A LITTLE HARDER WHICH UNLOCKED THE STEERING CAUSING ME TO VEER LEFT OR RIGHT. I TOOK THE CAR SEVERAL TIMES TO DIFFERENT SHOPS. THEY WOULD LIFT THE CAR AND CHECK THE SUSPENSION AND GIVE IT A CLEAN BILL OF HEALTH. THE PROBLEM PERSISTED AND GOT MUCH WORSE. I TOOK THE CAR TO YET ANOTHER SHOP AND INSISTED THEY TAKE IT OUT AND DRIVE IT A LONG DISTANCE. THE MECHANIC DIDN'T GET OUT OF THE PARKING LOT, CAME BACK AND MADE ME LEAVE THE CAR. HE INSISTED IT WAS A PROBLEM WITH THE STEERING BOX AND THIS WAS REPLACED. I PICKED UP THE CAR ON A FRIDAY AND ON SATURDAY DROVE OVER THE MOUNTAINS. IT WAS A HAIRY RIDE, THE PROBLEM WAS NOT FIXED AND THE CURVY ROADS MADE DRIVING DOWNRIGHT DANGEROUS. I TOOK THE CAR TO A MECHANIC AT MY DESTINATION AND HE INSPECTED THE CAR BUT THIS TIME HE DISCONNECTED THE TIE ROD ENDS SO HE COULD ROTATE THE WHEELS WITH WEIGHT ON THEM. ONE OF THE BALL JOINTS ON THE DRIVERS SIDE WAS NEARLY LOCKED SOLID. THE DRIVERS SIDE BALL JOINTS WERE REPLACED AND THAT FIXED THE PROBLEM. *TR

NHTSA ID
10221155
Incident
Jun 15, 2007
Mileage
134,000 mi
Steering
Filed Feb 25, 2008

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE DEALER SUGGESTED THAT THE CONTACT MAY WANT TO HAVE THE TIE RODS REPAIRED, ALTHOUGH THEY WERE NOT COVERED UNDER WARRANTY. A LOCAL MECHANIC STATED THAT THE TIE RODS WERE FINE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 86,000. UPDATED 03/26/08. *LJ

NHTSA ID
10219075
Incident
Sep 22, 2007
Mileage
85,000 mi
Steering
Filed Aug 7, 2005

I BELIEVE THAT THERE IS A SERIOUS PROBLEM WITH THE STEERING GEAR BOX IN THE MERCURY GRAND MARQUIS 1996 AND ANY OTHER VEHICLES WHICH USE THIS SAME COMPONENT IN THEIR VEHICLE. THE PROBLEM IS THAT THERE IS EXCESSIVE PLAY INSIDE THE STEERING GEAR BOX. I AM SURE THAT THIS PROBLEM IS THE GEAR BOX NOT SOME OTHER COMPONENT OF THE SYSTEM. THE SERIOUSNESS OF THE PROBLEM IS THAT THE PLAY INSIDE WITHIN THE GEAR BOX IS TRANSLATED TO THE ROAD IN THE FORM OF POOR HANDLING,SWAYING ETC. I CHANGED MY UPPER, LOWER BALL JOINTS,TIE RODS, PITMAN ARM ,TIRES,SWAY BARS,IDLE ARM,AND ALIGNED AND ALSO REPLACED THE GEARBOX WITH A REBUILT GEARBOX THIS COMPLETELY DIFFERENT GEARBOX REBUILT MIND YOU HAS THE SAME PROBLEM AS THE PREVIOUS GEAR BOX. THIS TYPE OF VEHICLE IS DRIVEN BY A LOT OF SENIORS, CAB COMPANIES ,ETC. THE NEWER MODEL VEHICLES OF THIS TYPE USE A DIFFERENT GEAR BOX WHICH I AM PRETTY SURE IT DOES NOT HAVE THE SAME PROBLEM AS THE OLDER MODELS HAVE. AS FAR AS HAVING THE OLD PART I GAVE IT TO THE COMPANY THAT I PURCHASED THE NEWLY REBUILT ONE FROM AS A CORE. *NM

NHTSA ID
10131838
Incident
Aug 7, 2005
Mileage
1 mi
Steering
Filed Nov 4, 2002

STEERING WHEEL FELL OFF WHILE DRIVING..TOTAL LOSS OF DIRECTIONAL CONTROL. MANAGED TO GET TO SIDE OF ROAD WITH LAST BIT OF STEERING. I NOTICED THAT CAR WAS NOT RESPONDING TO TURNING WHEEL. THE WHEEL ACTUALLY FEEL OFF OF THE COLUMN AND ROLLED INTO THE PASSENGER SEAT WHEN I TOOK MY HANDS OFF OF THE WHEEL. DEALERSHIP DIAGNOSIS: "STEERING WHEEL FELL OFF. DT

NHTSA ID
769264
Incident
Oct 29, 2002
Steering
Filed Feb 7, 2002

PITMAN ARM HAS BROKEN FIVE TIMES. PART LASTED FOR 2000 MILES AFTER LAST REPLACEMENT.*AK

NHTSA ID
8003700
Incident
Nov 1, 2001
SteeringSuspension
Filed Feb 4, 2002

WHILE BACKING OUT OF DRIVEWAY LEFT BALL JOINT FELL OUT OF VEHICLE. DEALER CONTACTED.*AK CONSUMER ALSO STATED LEFT TIR ROD END AND BALL JOINT FAILED, AND ALSO THE RIGHT SIDE IS IN POOR CONDITION, DEALER REPLACED THE OUTER AND INNER TIE ROD ENDS.

NHTSA ID
8003462
Incident
Jan 31, 2002
Steering
Filed Mar 6, 2000

WHILE BACKING OUT , STEERING WHEEL DISCONNECTED AND CONSUME R LOST COMPLETE CONTROL. VEHICLE WAS TOWED TO DEALER FOR REPAIRS. *AK

NHTSA ID
858042
Incident
Mar 4, 2000
SteeringSuspension
Filed Feb 15, 2000

PULLING OUT INTO A STREET WHILE TRAVELLING 10MPH FRONT END STARTED TO MAKE CRUNCHING NOISE. STEERING WHEEL WOULD NOT TURN SMOOTHLY AND HAD TO BE FORCED. CONTACTED DEALER , THEY REPLACED TIE RODS. A MONTH LATER, THE SAME PROBLEM. REPLACED WITH A STANDARD LOWER BALL JOINT INSTEAD HEAVY DUTY LOWER BALL JOINT. MECHANIC SAID IT WAS A DESIGN FLAW. *AK

NHTSA ID
856915
Incident
Jan 6, 2000
Powertrain (other)Steering
Filed Oct 29, 1999

REAR END DIFFERENTIAL FAILURE DUE TO MISMATCHED RING AND PINION GEAR. MJS

NHTSA ID
549502
Incident
Dec 1, 1997
Steering
Filed May 4, 1998

VEHICLES STEERING MECHANISM FAILED CAUSING THE VEHICLE TO WANDER.

NHTSA ID
534973
Incident
Mar 1, 1998
Interior & seatsSteeringSuspension
Filed Mar 24, 1998

WHILE DRIVING VEHICLE WANDERS,; ALSO, STEERING IS VERY HARD TO CONTROL. WORSE WHEN WINDY OR RAIN ING. IN ADDITION, HOODE LATCH NEEDED ADJUSTMENT AND CHECK ENGINE LIGHT STAYS ON AFTER STARTING VEHICLE. VEHICLE HAS BEEN TAKEN TO DEALERS AND THEY ARE UNABLE TO LOCATE A PROBLEM. NOTES VEHICLE IS OPERATING ACCORDING TO MANUFACTURER'S SPECIFICATIONS. *AK

NHTSA ID
821799
Incident
Jan 9, 1998
Steering
Filed Mar 24, 1998

WHEN DRIVING AT 60-70 MPH IN WINDY CONDITIONS VEHICLES' STEERING IS POOR.

NHTSA ID
533047
Steering
Filed May 16, 1997

EXCESSIVE PLAY IN STEERING.

NHTSA ID
517266
Steering
Filed Mar 26, 1997

STEERING MECHAMISM FAILED.

NHTSA ID
521300
Steering
Filed Mar 17, 1997

OWNER STATES THAT WHILE DRIVING AT 50MPH HIS STEERING FLOATS, HE NOTES THAT HE SOMETIMES HAS PROBLEMS WITH HIS STEERING, OWNER IS UNCERTAIN AS TO WHAT THE PROBLEM IS. *AK

NHTSA ID
810072
Steering
Filed Jan 23, 1997

WHILE DRIVING ON HIGHWAY STEERING WENT COMPLETELY OUT.

NHTSA ID
514134
Incident
Aug 14, 1996
Steering
Filed Oct 4, 1996

FAILURE OF THE STEERING WHEEL AND COLUMN, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *AK

NHTSA ID
800596
Incident
Aug 7, 1996
Steering
Filed Jul 11, 1996

STEERING PROBLEMS. *SD

NHTSA ID
506328
Incident
Apr 9, 1996

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .