RoadVitals

2001 Mercury Grand Marquis Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Dec 3, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 157 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2001 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

ElectricalSteering
Filed Dec 3, 2022

When driving the steering will feel loose and the car sway left and right but the steering wheel isn't moving. Feels like the front wheels are going to all of a sudden shoot left or right and loose control.. I had a 2001 crown Victoria and there was a recall on the steering shaft and I got that fixed. it was doing the exact thing my mercury is doing now.. and also my electrical is freaking out.. turn signals flash very fast here and there.. speedometer will freak out and then not work.... I'm mostly concerned about the steering because it happened in my crown victoria.

NHTSA ID
11495888
Incident
Dec 3, 2022
Other / unspecifiedSteering
Filed Dec 26, 2019

I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.

NHTSA ID
11291302
Incident
Dec 25, 2019
Mileage
152,486 mi
EngineSteering
Filed Dec 3, 2018

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID
11155679
Incident
Nov 27, 2018
Mileage
80,000 mi
Steering
Filed Jan 24, 2018

WHEN THE INCIDENT OCCURRED MY VEHICLE WAS MOVING, I WAS TAKING A RIGHT HAND TURN DECREASING MY SPEED FROM 35 MILES AN HOUR TO TAKE A PROPER RIGHT HAND TURN. MIDWAY THROUGH MY TURN MY STEERING LOCKED UP AND I ALMOST HIT THE ISLAND THAT WAS AT THE INTERSECTION. MY TWO STEP CHILDREN OF 7 YEARS OLD AND 4 YEARS OLD WE'RE IN THE CAR AT THE TIME. THERE WAS A SAFETY RECALL ON OVER 330,000 FORD'S AND MERCURY'S FOR A BINDING STEERING SHAFT ISSUE WHICH I BELIEVE IS THE ISSUE WITH MY CAR. THIS IS A LOW MILEAGE VEHICLE AND I DO NOT BELIEVE THAT THIS PROBLEM SHOULD HAVE OCCURRED

NHTSA ID
11064758
Incident
Dec 23, 2017
Mileage
109,598 mi
Exterior lightingSteering
Filed Dec 10, 2016

HEADLIGHT PROBLEM GOING ON AND OFF. AND THE STEERING SEEMS OFF. I NEED YOUR HELP FIXING THIS PROBLEM. THIS ISN'T GOOD. I LOVE MERCURY FORD. BUT I'VE TRIED CONTACTING THEM AND NO RESPONSE YET.

NHTSA ID
10934474
Incident
Sep 29, 2016
Steering
Filed Jan 27, 2016

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS AN EXTREMELY LOUD ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT STATED THAT THE NOISE WAS HEARD UPON TURNING THE STEERING WHEEL, WHICH WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15E082000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10822586
Incident
Nov 13, 2015
Steering
Filed Jul 24, 2015

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL INTERMITTENTLY SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER INTERMEDIATE STEERING SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING) RELATED TO THE 2005-2011 MODEL YEAR VEHICLES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 09/25/15*LJ THE CONSUMER FIXED THE VEHICLE AT HIS EXPENSE. UPDATED 10/01/15*JB

NHTSA ID
10743269
Incident
Jul 22, 2015
Mileage
72,000 mi
Steering
Filed May 14, 2003

THE STEERING WHEEL LOCKED AND THE VEHICLE DID NOT START. THE DEALER STATED THERE WAS NO PROBLEM. *JB

NHTSA ID
10019858
Body & structureBrakesElectrical+3 more
Filed Dec 9, 2002

CONSUMER STATED THERE WAS A RATTLING NOISE COMING FROM THE ENGINE WHEN COLD, DEALER INFORMED CONSUMER THE TIMING GEAR NEEDED TO BE REPLACED, ALSO THE DASHBOARD VIBRATED, HOWEVER DEALER STATED NOTHING WAS WRONG, THE TRIM PANEL WAS LOOSE ON THE DOOR, THE LEFT FRONT DOOR CLOSED TOO HARD, THE VEHICLE WOULD LEAN TO THE LEFT AND THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN TURNING A CORNER, DEALER REPLACED THE FRONT FRAME SUPPORTS, THE INSTRUMENT CLUSTER WAS SCRATCHED, THE STEERING COLUMN TRIM WAS REPLACED, THE RADIO HAD A POOR RECEPTION, THERE WAS A PULSATION COMING FROM THE BRAKES, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM. PH *JB

NHTSA ID
8024027
Incident
Sep 21, 2002
Mileage
22,047 mi
Steering
Filed Jul 15, 2002

VEHICLE DEVELOPS MAJOR VIBRATION IN STEERING WHEEL AT 65+MPH GOING OVER LIGHTLY BUMPY AND HEAVILY BUMPY ROADS.........FEELS LIKE LOSING CONTROL OF VEHICLE......PROBLEM DUPLICATED DURING TEST DRIVE BY SENIOR MAINT MGR AT DEALERSHIP.......EXISTING TSB ON THIS ISSUE.....SERVICE WRITER AT DEALER CLAIMS OTHER THAN BALANCING WHEELS.....FORD HAS NOT COME UP WITH SOLUTION...THEY ARE WORKING ON IT.....VEHICLE NO LONGER DRIVABLE ON FREEWAYS OR AT HIGHWAY SPEED*AK

NHTSA ID
764238
Incident
Jun 21, 2002
Steering
Filed Aug 16, 2001

ACCELERATING FROM A STOP IN LOW GEAR AT 15 MPH, FELT A SLIGHT VIBRATION FOLLOWED BY A DEAFING LOUD/BANG EXPLOSION. DEALER NOT ABLE TO DIAGNOSE.

NHTSA ID
9003436
Incident
Jul 4, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .