Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
60
Latest Nov 1, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 27, 2003
What this page shows
Our database holds 60 NHTSA owner-reported complaints for the 2003 Mercury Marauder. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 60 · page 1 of 3
Exterior lighting
Filed Nov 1, 2017
I'M HAVING ISSUES WITH THE HEADLIGHTS. WHEN YOU TRY TO USE THE BRIGHT LIGHTS THE HEADLIGHTS GO OUT. IT SEEMS MY ISSUE WOULD FIT UNDER THE LCM RECALL FOR 2003-2005 MERCURY GRAND MARQUIS. WHEN YOU ENTER THE VIN IT SHOWS NO RECALLS. I'M HOPING THIS IS AN OVERSIGHT SINCE THE MARAUDER IS A VERSION OF GRAND MARQUIS.
NHTSA ID
11041898
Incident
Oct 24, 2017
Mileage
117,000 mi
Exterior lighting
Filed Oct 3, 2017
TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEVITTOWN FORD LLC, 3195 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID
11031610
Incident
Dec 21, 2015
Exterior lighting
Filed Nov 7, 2016
15S39 THIS VEHICLE RECALL HAS BEEN ON MY CAT FOR ALMOST A YEAR. ACCORDING TO THIS WEBSITE SAFERCAR.GOV THE REMEDY IS AVAILABLE BUT WHEN YOU TAKE IT TO FORD IT IS NOT. THIS VEHICLE HAS HAD THIS RECALL WITH NO REMEDY FOR A YEAR! THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. IT HAS DESTROYED THE VALUE OF THE CAR. ITS UNSAFE TO DRIVE AT NIGHT SINCE THE HEADLIGHTS ARE NOT WORKING. FORD IS EITHER LYING ABOUT THE RECALL REMEDY OR IT WAS MISREPORTED
NHTSA ID
10924893
Incident
Oct 10, 2015
Exterior lighting
Filed Jan 7, 2016
DRIVING ALONG 2 LANE HIGHWAY AT ABOUT 7PM 1/6/2016 HEAD LIGHTS STOPPED WORKING WILL NOT COME BACK ON HAD TO DRIVE WITHOUT HEAD LIGHTS OR TAILLIGHTS I WAS INFORMED THERE IS A PROBLEM WITH THIS YEAR 2003 MERCURY MARAUDER HEAD LIGHTS ETCAND FORD IS AWARE OF THIS HAZARDOUS PROBLEM
NHTSA ID
10818581
Incident
Jan 6, 2016
AirbagsElectrical
Filed Jan 12, 2015
TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY THE CONTACT. THE CONTACT REPLACED UNKNOWN WIRING UNDERNEATH THE DRIVER SEAT, BUT THE LIGHT STILL REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
NHTSA ID
10671930
Incident
Jun 4, 2013
Mileage
105,000 mi
Steering
Filed Nov 2, 2014
THE STEERING BECAME JERKY AND HAD TO OVERCORRECT TO KEEP IN TRAFFIC LANE. MAKING TURNS THERE WAS A LOUD CRACKING SOUND. THE DEALER SAID RUST HAD SEIZED THE LOWER STEERING SHAFT AND IT WAS REPLACED. *TR
NHTSA ID
10651962
Incident
Aug 11, 2014
Mileage
110,170 mi
ElectricalExterior lighting
Filed Jun 8, 2014
HEAD LIGHT FLICKER ON AND OFF , LOW BEAMS ARE DIM , HIG BEAMS NOT BRIGHT. *TR
NHTSA ID
10596934
Incident
Feb 17, 2014
Mileage
319,254 mi
Exterior lighting
Filed Apr 22, 2014
TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
NHTSA ID
10584294
Incident
Apr 22, 2014
Exterior lighting
Filed Mar 28, 2014
TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED WHILE DRIVING THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE HIGH BEAM LIGHTS THE LIGHT SWITCH WOULD NOT REMAIN IN THE ON POSITION CAUSING THE LIGHTS TO SHUT OFF. THE CONTACT NOTIFIED THE DEALER AND WAS ADVISED THAT THE DEFECT WAS CAUSED BY A FAULTY LCM (LIGHT CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 110,000.
NHTSA ID
10575333
Incident
Mar 1, 2013
Mileage
110,000 mi
Interior & seats
Filed Sep 25, 2013
Crash reported1 injury reported
WAS TRAVELING ABOUT 20 MPH IN MY 2003 MERCURY MARAUDER AND WAS HIT FROM BEHIND AT ~45 - 50 MPH. DURING THE IMPACT THE DRIVER'S SEAT BACK FAILED AND FELL BACKWARDS. LUCKILY MY DAUGHTER (5 YRS OLD) WAS NOT IN THE BOOSTER SEAT THAT IS DIRECTLY BEHIND ME. IF SHE HAD BEEN WITH ME, SHE MOST CERTAINLY WOULD HAVE HAD SERIOUS INJURIES. WHEN THE SEAT FELL BACK, MY INSTINCT WAS TO TRY TO STAY UPRIGHT. THIS CAUSED SIGNIFICANT NECK STRAIN. WHEN I THEN CAME INTO CONTACT WITH THE VEHICLE IN FRONT OF ME, I SLID UNDER THE SEAT BELT AND MY KNEE MADE HARD CONTACT WITH THE DASH. *JS
NHTSA ID
10545416
Incident
Sep 20, 2013
Mileage
119,700 mi
ElectricalExterior lighting
Filed May 10, 2013
I WAS ENTERING ONTO A PARKWAY AT 05:30 HOURS, DAY-BREAK, WHEN MY HEADLIGHTS SHUT OFF. I TURNED THE ON/OFF SWITCH, FLICKED THE HI-BEAMS, NO LIGHTS. I PULLED THE DRIVING LAMPS SWITCH, THEY CAME ON. I DROVE FOR ABOUT 10 SECONDS AND THE HEADLIGHTS CAME ON. I HAVE NOT DRIVEN THIS VEHICLE AT NIGHT SINCE THIS EVENT. I TOOK MY CAR TO A LOCAL SERVICE CENTER AND WE EXPERIMENTED WITH THE HEAD LIGHTS. CAR RUNNING, DRIVERS WINDOW DOWN...TURNED HEAD LIGHTS ON, PARKING LIGHTS CAME ON BUT HEAD LIGHTS DID NOT COME ON. TURNED ON LEFT TURN SIGNAL AND HEAD LIGHTS CAME ON. JIGGLED MULTI FUNCTION SWITCH AND HEAD LIGHTS FLICKERED AS DID LEFT TURN LAMP. ORDERED NEW MULTI FUNCTION SWITCH WILL HAVE IT INSTALLED 13 MAY, 2013. CONCERN: I SEARCHED THE INTERNET FOR SIMILAR PROBLEMS AND NO ONE ELSE MENTIONED THE MULTI FUNCTION SWITCH, THEY ALL REFERRED TO THE LIGHTING CONTROL MODULE. I NOW FEAR MY PROBLEM COULD OCCUR AGAIN AFTER REPLACING THE MULTI FUNCTION SWITCH. THIS IS A LIFE THREATENING PROBLEM OCCURRING ON SIMILAR VEHICLES. *TR
NHTSA ID
10511424
Incident
Apr 24, 2013
Mileage
103,000 mi
Body & structure
Filed Nov 25, 2012
HOOD SUPPORT STRUTS FAILED. CAR HOOD FELL ON MY HEAD. *TR
NHTSA ID
10485954
Incident
Nov 25, 2012
Mileage
78,786 mi
Exterior lighting
Filed May 12, 2012
ON THE ABOVE DATE WHILE LEAVING A PLACE OF BUSINESS AT APPROXIMATELY 10:15 PM I HAD NO HEAD LIGHTS. THE HEADLIGHT AUTOLAMP POSITION NOR THE HEADLIGHT MANUAL POSITION WOULD TURN THE HEADLIGHTS ON. I SPENT ABOUT 00:20 MINUTES TRYING TO GET THE HEADLIGHTS TO COME ON. I HAD TO DRIVE ABOUT 3 MILES ALONG A VERY DARK SECONDARY ROAD IN SOUTH CAROLINA WITH ONLY THE FOG LIGHTS WORKING BEFORE THE HEAD LIGHTS EVENTUALLY CAME ON. THE NEXT EVENING MORE TIME WAS SPENT TRYING TO GET THE HEADLIGHTS TO COME ON, BUT NOTHING HAS WORKED. THE HEADLIGHTS HAVE NOT WORKED SINCE. I HAVE BEEN TRYING TO GET THE HEADLIGHT AUTOLAMP POSITION TO TURN ON THE HEADLIGHTS AND I HAVE BEEN TRYING THE HEADLIGHT MANUAL POSITION TO WORK BUT NEITHER OF THE HEADLIGHT POSITIONS IS WORKING ON THE CAR. I HAVE A CAR THAT I CAN ONLY DRIVE DURING THE DAY LIGHT HOURS. MY RESEARCH HAS LEAD ME TO BELIEVE THAT IT IS THE 'LIGHTING CONTROL MODULE' THAT IS MALFUNCTIONING. *TR
NHTSA ID
10458210
Incident
May 10, 2012
Mileage
52,345 mi
ElectricalExterior lighting
Filed Oct 23, 2011
HEADLIGHTS, TURN SIGNALS, SIDE MARKERS, FOG LAMPS ALL DIED UNEXPECTEDLY WHEN DRIVING DOWN THE ROAD TWICE ON FRIDAY NIGHT. FAULTY 'LIGHTING CONTROL MODULE' (PART NUMBER 3W7Z-13C788-AA ON MY SPECIFIC VEHICLE) TO BLAME. PREVIOUS INVESTIGATION BY NHTSA CLOSED (PE08066), BUT PROBLEMS REMAIN - *ALL* 2001-2004 PANTHER PLATFORM VEHICLES WILL HAVE THIS PROBLEM EVENTUALLY IF THEY HAVEN'T ALREADY DUE TO THE RELAY BEING SIZED TO SMALL AND EVENTUALLY BURNING OUT. MASSIVE SAFETY ISSUE WITH LOSING YOUR LIGHTING WHILE DRIVING AT HIGHWAY SPEEDS ON DARK BACKROADS. *TR
NHTSA ID
10432505
Incident
Oct 21, 2011
Mileage
74,500 mi
Exterior lighting
Filed May 24, 2011
TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT WAS DRIVING 35 MPH WHEN THE HEADLIGHTS FAILED. THE FAILURE WAS LOCATED AT THE LIGHT CONTROL MODULE WHICH THE CONTACT STATED HE REPAIRED HIMSELF BUT ONLY TEMPORARILY. THE DEALER WAS CALLED WHO STATED THAT THE REPAIR WOULD COST $500 FOR A NEW REPLACEMENT PART. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 130,000.
NHTSA ID
10402574
Incident
May 24, 2010
Mileage
130,000 mi
Electrical
Filed May 18, 2011
TL*THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS WOULD NOT OPERATE UNLESS THEY WERE ON FULL SPEED. THE WIPERS WOULD ALSO COME ON AUTOMATICALLY AND SPRAY THE FLUID WHEN THEY WERE NOT MANUALLY OPERATED. IN ADDITION, THE HEADLIGHTS AND INTERIOR LIGHTS WOULD FLICKER ON AND OFF WHEN THEY WERE IN THE OFF POSITION. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,500.
NHTSA ID
10401405
Incident
May 4, 2011
Mileage
33,500 mi
Exterior lighting
Filed Dec 28, 2010
TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED AND WAS CAUSING THE HEADLIGHTS TO FAIL ON AN INTERMITTENT BASIS WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INSPECTED BY A DEALER FOR THE FAILURE AND WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
NHTSA ID
10373171
Incident
Sep 1, 2010
Mileage
82,000 mi
Suspension
Filed Sep 20, 2010
SINCE BUYING THE CAR IN 2004 WITH 10K MILES ON IT, I'VE PUT 120K ON IT. IT'S EATEN THRU 5 SETS OF TIRES. I'VE HAD THEM ALIGNED EVERY TIME I CHANGED TIRES.. HAD TWO AXLE ROD'S BREAK. RADIO FAILED. AC WILL CONSTANTLY TURN ON RANDOMLY. *TR
NHTSA ID
10356608
Incident
Sep 19, 2010
Mileage
100,000 mi
Powertrain (other)
Filed Jun 20, 2010
REAR AXLES ARE NOT HARDENED PROPERLY,CAUSING LOSS OF LUBRICATION AT WHEEL SEALS. *TR
NHTSA ID
10339200
Incident
Jul 12, 2006
Mileage
49,517 mi
Exterior lighting
Filed Oct 22, 2009
HEADLIGHTS TURN THEMSELVES OFF AND ON EVERY FEW MINUTES OR SO AT NIGHT OR ANYTIME... *TR
NHTSA ID
10289396
Incident
Oct 21, 2009
Mileage
57,890 mi
Powertrain (other)
Filed Aug 17, 2009
NHTSA CAMPAIGN NUMBER: 04V328000 IS LISTED FOR THE 2003 FORD CROWN VIC'S AND LINCOLN'S BUT NOT THE MERCURY'S??? I HAVE AN 03 MERCURY MARAUDER THAT HAS THE SAME REAREND AS THE OTHERS LIST IN THIS RECALL BUT MY CAR IS NOT LISTED. I JUST HAD THE SAME EXACT PROBLEM THAT IS LISTED IN THE CAMPAIGN AND HAD TO SPEND $1100 TO HAVE MY AXLES, BEARINGS, CARRIER AND WHAT EVER ELSE IS INCLUDED IN THE REBUILD. IS THERE A REASON THAT FORD DOES NOT CONSIDER THIS THE SAME CAR WHICH THEY ARE!!!!!!! *TR
NHTSA ID
10280599
Incident
Aug 10, 2009
Mileage
91,800 mi
Brakes
Filed Apr 3, 2009
TL*THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT THE ABS FAILED WHEN STUDDED SNOW TIRES WERE PLACED ON THE VEHICLE. THE ABS INDICATOR ILLUMINATES ON THE INSTRUMENT PANEL TO SIGNIFY THAT IT IS NO LONGER FUNCTIONAL. THE DEALER STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 45,800.
NHTSA ID
10264073
Incident
Dec 3, 2004
Mileage
45,800 mi
Tires & wheels
Filed Feb 13, 2009
THE TIRES FOR MY SIX YEAR OLD CAR ARE ON BACK ORDER FOR MOST OF THE YEAR, EVERY YEAR!!! THE LAST TIME THEY CAME OFF BACK ORDER IT ONLY LASTED FOR FOUR DAYS!!! THIS IS THE ONLY BRAND THAT COMES IN MY STOCK REAR SIZE SO YOU CAN SEE MY FRUSTRATION. MY CAR IS ALMOST NOT DRIVABLE AND NOT SAFE BECAUSE OF THEIR BUSINESS PRACTICES. *TR
NHTSA ID
10258617
Incident
Feb 13, 2009
Tires & wheels
Filed Feb 13, 2009
BF GOODRICH IS NOT MAKING THE SPECIFIC TIRE SIZE FOR OUR AUTOS, 2003 MERCURY MARAUDER SIZE OF 245/55/18 AND THERE IS NO OTHER TIRE MAKER THAT HAS THIS SIZE. *TR
NHTSA ID
10258573
Incident
Jan 1, 2005
Tires & wheels
Filed Feb 13, 2009
REAR TIRES FOR 2003 MERCURY MARAUDER I HAVE 65,000 MILES ON MY CAR AND NEED TO REPLACE MY REAR TIRES FOR THE CAR FOR THE SECOND TIME I CANNOT FIND THE TIRES ANYWHERE, NOT EVEN BFG THEY ARE ALWAYS ON BACKORDER. THE LAST TIME IT TOOK 5 MONTHS SEARCHING FOR THESE TIRES ONE HERE AND ONE THERE. NO OTHER PRODUCTION VEHICLE USES THESE TIRES. IT IS FRUSTRATING WORRYING ABOUT TIRE FAILURE ON A FAIRLY NEW VEHICLE ESPECIALLY WHEN YOU KNOW IF IT DOES FAIL YOU CANNOT DRIVE THE CAR UNLESS YOU GET UNMATCHED TIRES. HELP!!!!! *TR
NHTSA ID
10258558
Incident
Feb 12, 2009
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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