RoadVitals

2006 Mercury Mariner Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
34
Latest Dec 7, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 24, 2009

What this page shows

Our database holds 34 NHTSA owner-reported complaints for the 2006 Mercury Mariner Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 34 · page 1 of 2

Other / unspecified
Filed Dec 7, 2021

The contact owns a 2006 Mercury Mariner Hybrid. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated the stop on the side warning message was illuminated. The contact was able to park on the side of the road and was able to restart the vehicle within 5 minutes. The contact stated he continued to experience the failure. The contact took the vehicle to an independent mechanic and was referred to a local dealer to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the radiator thermostat to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 101,560.

NHTSA ID
11442962
Incident
Dec 5, 2021
Mileage
101,560 mi
Brakes
Filed Apr 30, 2019
Crash reported

IN STOP AND GO CITY TRAFFIC GOING ABOUT 1 MILE AN HOUR I BRAKED BUT MY MARINER DIDN'T AND I SLOWLY REAR ENDED ANOTHER VEHICLE. MY ABS SENSOR WENT ON THEN OFF EVENTUALLY AN ABS REGEN LIGHT CAME ON AND I HAD NO BRAKES SO I DROVE ,VERY CAREFULLY, 83 MILES TO MY FORD DEALER ( WITH NO BRAKES) TO FIND OUT THAT I NEEDED A COMPLETE REPLACEMENT OF MY ABS HYBRID BRAKING MODULE. $3900! MY MECHANIC AND I CALLED TWO DIFFERENT JUNK YARDS WHERE WE RECEIVED REPLACEMENTS AND THEY WERE INSTALLED BUT WHEN BROUGHT BACK TO THE FORD DEALER THE UNITS WOULDN'T TAKE THE COMPUTER CODE AND THE (USED) SYSTEMS FAILED. $3900 IS A LOT OF MONEY FOR A VEHICLE, WITH 158,000 MILES ON IT, THAT I BOUGHT USED FOR UNDER $5000. THAT SAID IS THERE ANYWAY THAT THIS ABS HYBRID BRAKE MODULE SHOULD HAVE BEEN ON A RECALL LIST. ARE OTHERS HAVING SIMILAR ISSUES? IS THIS WHY THEY QUIT MAKING HYBRIDS AT THIS TIME? I DON'T KNOW BUT I'M THINKING THIS IS A RECALL ISSUE AT THAT PRICE.

NHTSA ID
11204696
Incident
Jan 15, 2019
Mileage
157,500 mi
Brakes
Filed Feb 22, 2019

WHEN SLOWING FOR A STOP SIGN ON A SUBURBAN STREET, THE VEHICLE LOST ALL BRAKING POWER. (IT HAD SHOWN NO PRIOR PROBLEMS.) WE HAD THE VEHICLE CHECKED - BOTH FRONT HYDRAULIC LINES HAD BROKEN.

NHTSA ID
11181998
Incident
Feb 22, 2019
Mileage
185,000 mi
EngineFuel systemOther / unspecified
Filed Dec 4, 2018

I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJECT:MOTORELECTRONICSCOOLANTPUMPFAILUREREPORTRECEIPTDATE:SEP03,2014NHTSA CAMPAIGN NUMBER: 14V526000 COMPONENT(S): HYBRID PROPULSION SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 70,209 ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKE MODEL MODEL YEAR(S) FORD ESCAPE 2005-2008 MERCURY MARINER 2006-2008DETAILSMANUFACTURER: FORD MOTOR COMPANYSUMMARY:FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2005-2008 FORD ESCAPE HYBRID ELECTRIC VEHICLES MANUFACTURED OCTOBER 13, 2003, TO JUNE 20, 2008, AND 2006-2008 MERCURY MARINER HYBRID ELECTRIC VEHICLES MANUFACTURED JUNE 10, 2005, TO JUNE 20, 2008. THE COOLANT PUMP FOR THE HYBRID SYSTEM MAY FAIL RESULTING IN THE HYBRID ELECTRONICS OVERHEATING. CONSEQUENCE:IF THE HYBRID ELECTRONICS SYSTEM OVERHEATS, IT MAY SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH.REMEDY:FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE ORIGINAL MOTOR ELECTRONICS COOLANT (MEC) PUMP WITH AN IMPROVED BRUSHLESS PUMP, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 27, 2014. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FORTHISRECALLIS14S19.NOTES:OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETYADMINISTRATIONVEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GOTOWWW.SAFERCAR.GOV. *TR

NHTSA ID
11155944
Incident
Nov 9, 2018
Mileage
258,603 mi
Engine
Filed Dec 3, 2018

I WAS DRIVING THE VEHICLE AND ALL OF THE SUDDEN ENGINE SHUTS DOWN AND DASH READS PULL OVER SAFELY NOW. IT WOULD NOT START BACK UP RIGHT AWAY. I TRIED STARTING IT ABOUT A HALF HOUR LATER AND IT STARTED. I DROVE MAYBE 100 YARDS AND THE VEHICLE DID THE SAME THING. I FINALLY GOT IT TO OUR DRIVEWAY AND IT SHUT OFF AGAIN. IT CONTINUES TO DO THE SAME THING.EVEN WHEN NOT DRIVING IT.

NHTSA ID
11155676
Incident
Nov 9, 2018
Mileage
258,603 mi
Engine
Filed Dec 3, 2018

THE CAR SHUTS DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, AND READS PULL OVER SAFELY NOW. THIS HAPPENS WITHOUT WARNING WHILE DRIVING DOWN CITY STREET AND WHILE PARKED.

NHTSA ID
11155608
Incident
Nov 9, 2018
Mileage
258,603 mi
Brakes
Filed May 31, 2018

I PUT MY 2006 MERCURY MARINER HYBRID INTO REVERSE TO BACK OUT OF MY DRIVE WAY. I APPLIED A LITTLE GAS AND BEGAN ROLLING DOWN THE INCLINE TOWARDS THE STREET. AS I APPROACHED THE STREET I PUT ON MY BRAKES, BUT NOTHING HAPPENED AND I FAILED TO SLOW DOWN. A CODE DISPLAYED ON MY DASH READING, "REGEN BRAKES" THE LAST WORD WAS EITHER FAILURE OR DISABLED. I CAN'T REMEMBER BECAUSE I WAS IN A PANIC ABOUT MY BRAKES NOT WORKING WITH MY FAMILY IN THE CAR. I APPLIED THE BRAKES AGAIN. THE BRAKE PEDAL WAS HARD TO PUSH AND THOUGH I TRIED WITH ALL MY STRENGTH, IT DID NOT STOP THE CAR. MY HUSBAND THEN PULLED THE PARKING BRAKE FROM THE PASSENGER SEAT. I TURNED THE CAR OFF TO COLLECT MYSELF, HOPING THE FAILURE WAS SOME WEIRD FLUKE, AND TURNED THE CAR BACK ON. IT IMMEDIATELY DID THE SAME FAILURE. AT THIS POINT, I PUT THE CAR IN PARK AND MY HUSBAND OFFERED TO DRIVE IT AROUND THE BLOCK AND BACK INTO THE GARAGE. IT NEVER SHOWED ANOTHER CODE AFTERWARDS. WE LEFT THE CAR FOR A FEW HOURS AND THEN CAUTIOUSLY DROVE IT TO THE GAS STATION. NO MORE CODES OR ISSUES. HOWEVER, WE NO LONGER FEEL WE CAN SAFELY DRIVE THE CAR AS WE HAVE NO IDEA WHEN THE BRAKES COULD GO OUT AGAIN. NEXT TIME WE MAY NOT BE SO FORTUNATE AS TO BE ON A RESIDENTIAL STREET WITH NO OTHER TRAFFIC.

NHTSA ID
11099106
Incident
May 31, 2018
Mileage
172,000 mi
Steering
Filed Jan 26, 2018

I WAS BACKING OUT OF MY DRIVEWAY TURNING ONTO THE ROAD, WHEN MY POWER STEERING WENT OUT. I TOOK MY 2006 MERCURY MARINER HYBRID TO THE FORD DEALERSHIP. AT FIRST THEY THOUGHT THERE WAS A RECALL ON IT. IT WAS THE WRONG YEAR. IT SEEMS TO ME THAT FORD WOULD INCLUDE 2006 IF IT IS THE SAME PROBLEM. NOBODY WILL BUY THIS MODEL BECAUSE OF THIS ISSUE. COME ON FORD YOUR PROBLEMS ARE MY PROBLEM. THIS IS NOT RIGHT! IT SEEMS TO ME THAT WITH THIS POWER STEERING ISSUE IN SO MANY OF THE 2006 VEHICLES YOU WOULD STEP UP AND DO A RECALL.

NHTSA ID
11065322
Incident
Jun 7, 2017
Mileage
134,000 mi
Steering
Filed Oct 24, 2017

MY FAMILY AND I WERE DRIVING ON HIGHWAY ONE IN CALIFORNIA, MAJOR TURNS, TWISTY ROAD WHEN SUDDENLY AND WITHOUT WARNING, THE POWER STEERING WENT OUT. I HAVE HAD NO WARNINGS LEADING UP TO THIS EVENT. THE WRENCH ICON CAME ON AND AN ERROR MESSAGE CAME ON IN THE DASH STATING TO HAVE THE POWER STEERING SERVICED. THIS WAS EXTREMELY DANGEROUS AS HIGHWAY ONE HAS MANY TIGHT TURNS. I HAVE CONTACTED FORD AND THEY ARE SAYING THAT THIS IS NOT PART OF A RECALL. EVERYTHING I HAVE READ STATES THAT THIS IS A COMMON PROBLEM SPECIFICALLY IN THE HYBRID VEHICLES FORD MANUFACTURES. THERE HAVE BEEN RECALLS FOR THE SAME ISSUE FOR 2008 AND NEWER MODEL VEHICLES, BUT NOT THIS ONE. IT IS MY BELIEF THAT THIS ISSUE SHOULD BE INVESTIGATED DUE TO THE DANGEROUS CONDITION CAUSED BY THE POWER STEERING GOING COMPLETELY OUT ON THE CAR WHILE DRIVING. I AM MALE 200 LBS. AND COULD BARELY CONTROL THE VEHICLE. CALLED NON FORD MECHANIC AND WAS TOLD TO TAKE VEHICLE TO DEALERSHIP AS THE POWER STEERING MODULE IS PROPRIETARY AND NEEDS TO BE PROGRAMED BY DEALERSHIP. HAVE NOT TALKEN VEHICLES TO DEALERSHIP AS YET FOR REPAIRS. PLACED CODE READER ON VEHICLE AND CODES C2792 AND B2277 CAME UP.

NHTSA ID
11036023
Incident
Oct 20, 2017
Mileage
145,000 mi
ElectricalEnginePowertrain (other)
Filed Jun 1, 2016

AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES OF BOTH PARTS.

NHTSA ID
10871814
Incident
Jun 1, 2016
Mileage
148,700 mi
Powertrain (other)
Filed Jan 8, 2016

ON DECEMBER 30, 2006 MY CAR STALLED AND THE DASH ERROR MESSAGE REFERRED TO A MECP PUMP. I HAD THAT PART REPLACED WITH AN AMAZON PART BEFORE THE RECALL, IT IS ALSO FAULTY.THE SAFETY RECALL IS, 142S19, FROM FORD. CARS STALL BECAUSE OF A FAULTY MECP PART. I TRIED HAVING THE PART REPLACED BY A FORD DEALER. THE DEALER REFUSED AND TO MAKE MATTERS WORSE THEY POSTED ONLINE THAT THEY MADE THE REPLACEMENT. THAT IS A LIE. FORD CUSTOMER TRIED TO GET THE DEALER TO COOPERATE BUT THEY TOLD THEY CANNOT MAKE A DEALER HONOR A RECALL. PLEASE HELP.

NHTSA ID
10818945
Incident
Dec 31, 2006
Mileage
139,000 mi
Brakes
Filed Jul 6, 2015

THE WARNING LIGHTS HAD COME ON A FEW DAYS AGO STATING TO CHECK THE BRAKES. TODAY, WHEN THE ENGINE WAS STARTED, THE MESSAGE STOP SAFELY NOW CAME ON. THIS DOES NOT TELL ME ANYTHING ABOUT WHAT I NEED TO DO AND HOW CRITICAL THIS ERROR IS. CAN I DRIVE IT TO THE REPAIR SHOP OR SHOULD I HAVE IT TOWED? WHAT HAS TO BE REPLACED? THIS CAR IS DRIVEN BY MY SON WHO IS AN INEXPERIENCED DRIVER, SO THIS IS A MAJOR CONCERN.

NHTSA ID
10732165
Incident
Jul 6, 2015
Mileage
77,948 mi
Engine
Filed Jun 15, 2015

I WAS DRIVING DOWN THE STREET, AND SUDDENLY, THE "STOP SAFELY" LIGHT CAME. THE ENGINE SHUT OFF AND THE TEMPERATURE LIGHT CAME ON IN THE DASH. I WAS ABLE TO GET MY CAR STARTED AFTER ABOUT 30-45 SECONDS. I STARTED DRIVING AGAIN, BUT IT SHUT DOWN AGAIN A COUPLE MINUTES LATER. IT HAS BEEN OCCURRING INTERMITTENTLY SINCE THAT DAY, WITH TODAY BEING THE MOST RECENT. I CALLED FORD MOTORS TODAY AND WAS INFORMED THAT MY CAR IS ON THE RECALL LIST. THEY NEVER SENT A LETTER TO ME. THE REPRESENTATIVE REFERRED ME TO THE CLOSEST DEALERSHIP IN MY AREA, AND ADVISED ME THAT ANY REPAIRS WILL BE FREE OF CHARGE. I DON'T UNDERSTAND WHY FORD MOTORS WOULD PROGRAM THIS VEHICLE TO COMPLETELY SHUT DOWN DURING TRAVEL. GOD FORBID IF THIS HAPPENS WHILE DRIVING ON A HIGHWAY. THIS IS A VERY DANGEROUS SO CALLED "SAFETY FEATURE", WHICH NEEDS TO BE DISCONTINUED IN THE FUTURE.

NHTSA ID
10725412
Incident
Jun 8, 2015
Mileage
92,200 mi
ElectricalEngineFuel system
Filed Mar 29, 2015

MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT THE ENGINE WAS DESTROYED. THEY QUOTED ME A PRICE OF $15,000 MINIMUM TO FIX, SO I HAD IT TOWED TO MY DRIVEWAY WHERE IT HAS REMAINED SINCE. IT WASN'T' FOR 10 MONTHS LATER WE WOULD GET ANY INDICATION THAT SOMETHING ELSE MIGHT HAVE CAUSED THIS TO HAPPEN. I LAST SERVICED MY MARINER IN MARCH & MAY OF 2013. MY NEW CONCERN PUTTING 2+2 TOGETHER, IS THAT THOUGH THE CAR WAS DUE FOR AN OIL CHANGE, COULD THIS CATASTROPHIC EVENT HAVE BEEN DUE TO THE OVERHEATED COOLANT SYSTEM THAT AS YET HADN'T BEEN RECALLED? ID LIKE TO SEE IF ANY OTHER MERCURY/FORD CUSTOMERS EXPERIENCED THIS. *TR

NHTSA ID
10702430
Incident
Jul 17, 2013
Mileage
125,224 mi
BrakesEngine
Filed Mar 17, 2015

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE HIGH TEMPERATURE WARNING SENSOR LIGHT ILLUMINATED BEFORE THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HYBRID FANS WERE FAULTY AND NEEDED TO BE REPLACED. THE FANS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A FAULTY ABS MODULE THAT WAS DAMAGED WHEN THE ENGINE OVERHEATED. THE ABS WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10694871
Incident
Sep 20, 2014
Mileage
106,000 mi
Other / unspecified
Filed Jan 9, 2015

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS LEFT WITH THE DEALER FOR TWO MONTHS BUT THE RECALL REPAIRS WERE NOT MADE BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THAT THE RECALL REPAIR WOULD NOT BE MADE UNLESS THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE CONSEQUENCE OF THE RECALL DESPITE THE CONTACT HAVING EXPERIENCED SEVERAL STALLING FAILURES AND THE VIN BEING INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

NHTSA ID
10671380
Incident
Jun 25, 2014
Mileage
65,000 mi
ElectricalSteering
Filed Jun 19, 2014

WHILE ATTEMPTING TO EXIT A PARKING LOT (DRIVING AT LESS THAN 5 MPH AND MAKING A RIGHT TURN TO LEAVE THE PARKING SPOT), THE STEERING BECAME VERY HARD TO TURN. THINKING THAT THE ENGINE HAD SHUT OFF, I RESTARTED THE ENGINE THEN I NOTICED THE MESSAGE IN THE CLUSTER "SERVICE POWER STEERING". I DROVE TO THE NEAREST REPAIR SHOP A FEW BLOCKS AWAY AND THEY CONFIRMED THAT THE POWER STEERING MODULE IS BAD AND WILL HAVE TO BE REPLACED. THEY ESTIMATED REPAIRS WOULD COST ABOUT $1200 IF THEY CAN FIND A USED ONE. I WAS LESS THAN 5 MILES AWAY AND CONTINUED ON HOME. PARKING THIS VEHICLE IN NYC TIGHT SPOTS WITHOUT THE POWER STEERING IS QUITE AN UNDERTAKING. THE WRENCH DISPLAY IN THE CLUSTER AND THE "SERVICE POWER STEERING" MESSAGE HAS BEEN CONSISTENT AND HAS NEVER DISAPPEARED ONCE. I TOOK IT TO MY NEIGHBORHOOD FORD DEALER A FEW WEEKS LATER AND THEY CONFIRMED THAT I WILL NEED "POWER STEERING RACK AND PINION, MODULE AND ALIGNMENT WITH ESTIMATED REPAIRS COSTING $3850 INCLUDING TAXES. THIS PROBLEM SEEMS SIMILAR TO THOSE REPORTED BY THE OWNERS OF THE 2008 - 2011 FORD ESCAPE / MERCURY MARINER SUVS AND IDENTIFIED IN THE RECENT FORD RECALLS FOR POWER STEERING ISSUES. *TR

NHTSA ID
10604596
Incident
Jan 26, 2014
Mileage
55,480 mi
ElectricalSteering
Filed Jun 11, 2014

IN APRIL 2014 MY GIRLFRIEND WAS DRIVING OUR 2006 MERCURY MARINER WHEN IT SHUT OFF WHILE DRIVING. WAS TOLD TO RESET COMPUTER WHICH WE DID. THE NEXT DAY IT SHUT OFF IN AN INTERSECTION. LUCKILY NO ACCIDENT BUT UNDER NO CIRCUMSTANCES SHOULD THE CAR COMPUTER SHUT THE CAR OFF WHILE DRIVING!!!!!! WAS WIRING HARNESS FOR HYBRID BATTERY. THE NEXT MONTH SHE WAS DRIVING AND LOST ALL POWER STEERING WHILE DRIVING. LUCKILY NO ACCIDENT. TOOK IT TO DEALER, TOLD WOULD NEED TO REPLACE ENTIRE STEERING COLUMN OR SENSOR. WAS SENSOR ($1129). WHY IS THIS YEAR NOT COVERED BY RECALL FOR THIS ISSUE AND 2008 ON IS???? THANK YOU. *TR

NHTSA ID
10597575
Incident
Apr 4, 2009
Mileage
126,401 mi
Brakes
Filed Apr 20, 2014

WAS DRIVING 50MPH AND CAR SHUTS OFF AND WARNING SAYS PULL OVER AFTER DOING SO I TRY TO START IT CAR DIDN'T START TILL THE 3RD CRANK AFTER IT STARTED I STARTED TO DRIVE WHEN I PRESSED THE BRAKE THE PEDAL WAS REALLY HARD AND THE BRAKE LIGHT AND ABS LIGHT CAME ON I TOOK IT TO THE FORD DEALER SHIP IN NAPERVILLE IL AND THEY DIAGNOSE THAT THE HCU (HYDRAULIC CONTROL UNIT FOR ABS) IS BAD $3900 SMART JUNCTION BOX AND POSSIBLY THE MASTER CYLINDER IS BAD GAVE ME A $5200 ESTIMATE FOR THE REPAIR. *TR

NHTSA ID
10583718
Incident
Apr 2, 2014
Mileage
65,500 mi
Steering
Filed Jan 8, 2014

STOPPED AT GAS STATION TO FUEL VEHICLE. RETURNED TO VEHICLE AFTER FUELING. WHEN I STARTED MY MERCURY MARINER HYBRID, THE INFORMATION SCREEN SAID "SERVICE POWER STEERING". WHEN I STARTED TO MOVE THE VEHICLE, I REALIZED I ONLY HAD MANUAL STEERING AVAILABLE. THIS CONTINUED ALL THE WAY HOME (5 MILES) ON ICY SNOW COVERED ROADS (FOLLOWING OUR NEAR BLIZZARD HEAR IN NORTH EASTERN INDIANA). NEXT MORNING, STARTED VEHICLE AND IT WAS BACK TO NORMAL. MY EXTENSIVE RESEARCH, SO FAR, INDICATES THERE HAVE NOT BEEN ANY RECALLS FOR THIS, WHAT APPEARS TO BE, WIDESPREAD, AND MIGHT I SAY POTENTIALLY VERY DANGEROUS PROBLEM. THIS IS SERIOUS. HOW MANY DEATHS ARE REQUIRED BEFORE A RECALL IS ISSUED ON THIS ISSUE? AFTER READING ABOUT THE VAST NUMBER OF PEOPLE THAT HAVE EXPERIENCED THIS SAME PROBLEM, I'VE STARTED LOOKING FOR ANOTHER VEHICLE. COME ON, SERIOUSLY, THIS IS ONE THAT NEEDS YOUR ATTENTION NOW! *TR

NHTSA ID
10559011
Incident
Jan 7, 2014
Mileage
128,567 mi
Powertrain (other)
Filed Jun 26, 2013

I WAS GOING DOWN THE EXPRESSWAY WHEN I GOT A WARNING AND A MESSAGE TELLING ME TO SAFELY STOP THE VEHICLE, AND I LOST POWER DOWN TO A CRAWL. I TOOK IT TO THE DEALER AND THEY SAID THIS WASN'T COVERED BY THE EXTENDED WARRANTY I PURCHASED EVEN THOUGH THEY SAID IT WAS PART OF THE POWER TRAIN .I EVEN CALLED FORD CUSTOMER SERVICE WARRANTY DIVISION AND THEY SAID IT WASN'T COVERED BUT IF IT WAS RECALLED THEY WOULD REFUND REPAIRS WITH RECEIPT.. I LOOKED ONLINE AND THERE ARE LOTS OF COMPLAINTS OF THIS PART GOING BAD AND REPLACED BY A UPDATED VERSION THAT WILL HOLD UP BETTER FOR THIS GAS/ELE. MOTOR. I BELIEVE THEY SHOULD RECALL THIS PART AND COVER IT UPON REPLACEMENT. THE COST ESTIMATE WAS $670! *TR

NHTSA ID
10521954
Incident
Jun 26, 2013
Mileage
82,000 mi
Brakes
Filed Jun 10, 2013
Crash reported

TL* THE CONTACT OWNS A 2006 MERCURY MARINA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKING SYSTEM FAILED WITH THE ILLUMINATION OF THE ABS AND BRAKE WARNING LIGHTS. AS A RESULT, THE CONTACT CRASHED INTO A STOP SIGN. THE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 267,000. *TR

NHTSA ID
10516115
Incident
Jun 10, 2013
Mileage
267,000 mi
Electrical
Filed Oct 26, 2012

TRAVELING ON THE HIGHWAY, REACHED A SPEED OF 65, " STOP SAFELY NOW " WARNING SHOWED UP ON THE ELECTRONIC DASH. SAW THOUSANDS OF COMPLAINTS ABOUT THE SAME. SERIOUS SAFETY ISSUE. *TR

NHTSA ID
10482376
Incident
Oct 26, 2012
Mileage
67,000 mi
ElectricalEnginePowertrain (other)
Filed Sep 12, 2012

CAR WOULD NOT MOVE AT ALL AFTER COMING TO A STOP WHEN MAKING A LEFT TURN IN THE MIDDLE OF AN BUSY INTERSECTION. WITH THE CAR IDLING AT 1000 RPMS, IT WOULD NOT MOVE WHEN I PRESSED THE ACCELERATOR. I HAD TO SHUT THE VEHICLE DOWN COMPLETELY, RESTART IT, AND THEN IT WOULD MOVE FORWARD ONLY IF I PRESSED THE ACCELERATOR IMMEDIATELY AFTER RESTARTING. IF TRAFFIC DID NOT ALLOW IMMEDIATE TRAVEL, THE CAR WOULD NOT MOVE FORWARD AS PREVIOUSLY DESCRIBED. IF YOU COULD NOT PROCEED IMMEDIATELY THIS CYCLE WOULD CONTINUE MULTIPLE TIMES. THIS HAS HAPPENED ON OVER 30 SEPARATE OCCASIONS WITH THIS VEHICLE. THIS PROBLEM CAUSED MULTIPLE SAFETY RISKS FROM SIDE OR REAR END COLLISIONS. *TR

NHTSA ID
10475141
Incident
Mar 22, 2012
Mileage
104,000 mi
Brakes
Filed Aug 16, 2012

I HAVE A MERCURY MARINER HYBRID 2006. COMING UP TO RED LIGHT AND VEHICLE SUDDENLY HAD NO BRAKES, THE PEDAL WOULD NOT PUSH IN EITHER. NO LIGHTS HAD EVER COME ON AND NO WARNING SIGNS WERE EVER RECEIVED. THE CAR WAS IN GREAT CONDITION AND WAS REGULARLY TAKEN CARE OF AND HAD PREVENTABLE MAINTENANCE. UPON FAILURE TO BRAKE I HAD TO MANEUVER THE VEHICLE IN DANGEROUS CONDITIONS JUST TO AVOID AN ACCIDENT. LUCKY FOR ME THIS TIME DID NOT RESULT IN AN ACCIDENT OR INJURY. AFTER REPLACING THE MASTER BRAKE CYLINDER (AS PER FORD RECOMMENDATIONS) I AGAIN HAD THE SAME PROBLEM. THIS TIME, NARROWLY AVOIDING CRASHING INTO MY OTHER VEHICLE WHICH WAS IN MY DRIVEWAY. THIS WAS AGAIN, WITHOUT ANY NOTICE OR WARNINGS. NOW, BY RESEARCHING ONLINE I FIND THAT THIS PROBLEM IS EXISTING AND MERCURY / FORD WILL DO NOTHING ABOUT IT BECAUSE NO SERIOUS INJURY HAS OCCURRED YET? I CAN'T AFFORD TO REPLACE THE HCU, SO I WILL BE TRADING IN FOR ANOTHER TYPE OF VEHICLE...SAD TO SAY. I WOULD HAVE STAYED A LOYAL CUSTOMER, IF NOT FOR THE SOUR TASTE IN MY MOUTH. *TR

NHTSA ID
10471208
Incident
Aug 1, 2012
Mileage
99,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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