2007 Mercury Mariner Problems

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. WHILE THE CONTACT'S SON WAS DRIVING THE VEHICLE, THE TRANSMISSION SLIPPED AND WENT INTO OTHER GEARS. WHEN THE VEHICLE WAS IN NEUTRAL, IT SHIFTED INTO DRIVE ON ITS OWN. ON ANOTHER OCCASION, THE CONTACT'S SON STATED THAT THE VEHICLE FELT AS IF IT WERE DRAGGING AFTER IT JUMPED. IN ADDITION, "OVERDRIVE" APPEARED ON THE CONTROL PANEL THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TOWED TO ANOTHER INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.

I HAVE JUST FOUND OUT I HAVE LOST 2ND GEAR AND 4TH GEAR IS ON ITS WAY OUT ON MY CAR. APPARENTLY THIS IS A PROBLEM THAT FORD HAS KNOWN ABOUT AT LEAST SINCE 2012, ACCORDING TO AN ONLINE FORD MOTOR COMPANY PUBLICATION, MAYBE EVEN EARLIER. THE PUBLICATION STATES THAT IT AFFECTS 2007-2008 FORD ESCAPES AND MERCURY MARINERS. WHAT I WANT TO KNOW IS, IF THEY KNEW ABOUT IT AT LEAST FIVE YEARS AGO, WHY WASN'T THERE A RECALL AND IF NOT A RECALL, SOME KIND OF FINANCIAL ASSISTANCE/COMPENSATION FOR THE REPAIRS? I'VE SHOPPED AROUND FOR PRICES AND THE BEST I COULD FIND WAS $2200.00 FOR THE REPAIR PLUS ANOTHER $225.00 FOR A RENTAL TO USE WHILE MY CAR IS BEING REPAIRED. THE REPAIR IS GOING TO TAKE 3-5 DAYS.

90sWhile driving, the vehicle will suddenly display a warning message that says “Stop Safely Now”. When this message appears, the hybrid system overheats and the vehicle immediately loses power. The gasoline engine and electric motor both shut down without warning, even at highway speeds. I am forced to coast to the side of the road, which is extremely dangerous in traffic. This happens after the vehicle has been driven for a short period of time. The cooling fans appear to be running, but the hybrid electronics system overheats and triggers the shutdown safety mode. After waiting for the vehicle to cool down, it will restart, but the problem continues every time the car reaches normal driving temperature. This issue matches the symptoms covered under Ford’s previous safety actions and customer satisfaction programs for the 2005–2008 Ford Escape and Mercury Mariner Hybrid (hybrid electronics overheating and shutdown). The dealership states that no recall appears under my VIN, but the safety failure is identical. The vehicle becomes unsafe and inoperable with no advance warning beyond the brief “Stop Safely Now” message. This defect poses a serious risk of a crash, injury, or death due to the sudden loss of propulsion in traffic.

MY SON WAS USING OUR CAR HE DROVE IT TO WORK... ALL WAS FINE...HE USED THE CAR TO GO GET LUNCH IN THE SHOPPING CENTER... DROVE BACK FROM THE SHOPPING CENTER TO A PARKING SPOT OUTSIDE HIS JOB LOCATION... HE THEN COMPLETED HIS SHIFT AT DICK'S SPORTING GOODS WHERE MY WIFE AND I MET UP WITH HIM...WE ALL PROCEEDED TO OUR CAR AND TRUCK WHICH WERE PARKED ACROSS FROM ONE ANOTHER...MY WIFE AND SON GOT IN THE MERCURY I GOT IN MY TRUCK... MY SON TRIED TO START THE MERCURY BUT IT WOULD NOT TURN OVER...MY WIFE TRIED STILL WOULD NOT TURN OVER ... CHECKED THE BATTERY ALL WAS GOOD SO I THOUGHT MAYBE THE STARTER? HAD IT TOWED , AND A STARTER REPLACED? STILL NOTHING ... MY MECHANIC SAID IT WAS THE MOTOR ? AND I WOULD NEED A NEW MOTOR !!! SO I LOOKED ON LINE AND FOUND SOMETHING ABOUT A CLASS ACTION LAWSUIT INVOLVING MERCURY MARINER 2005 TO 2008 MINE IS A 2007 ? CALLED THEM BUT THE SAID I HAVE TO CONTACT FORD MOTOR COMPANY MY SELF ???? SO THAT IS WHAT LED ME TO YOU!!! CAN YOU HELP?

THE RECALL THAT FORD IS RECALLS 2007MERCURY MARINER WHILE DRIVING VEHICLE JUST SHUTS OFF I WAS WITH MY DAUGHTER DRIVING ON THE HIGHWAY LUCKY I WAS ABLE TO SWITCH ALL 4 LANES THE ENGINE GETS HOT TEMPTER GAUGE READING NORMAL IT STAYS IN THE MIDDLE TURN VEHICLE TTB BACK ON PRESS PEDAL NO POWER PUMP THE PEDAL AND HOPES IT STAYS ON ITS BEEN ACTING THREE MONTHS. *TR

TAKATA RECALL I WAS ON THE EXPRESS WAY IN MOTION AND THE CAR SHUT DOWN MEANING THAT ALL OF THE GADGES SHUT DOWN. THEN THE CAR JUST COAST UNTIL I COULD PULL OVER WITHOUT BEING HURT OR HURTING OTHER DRIVERS. NOTHING SHOWED UP JUST SHUT DOWN.

THE "VEHICLE SPEED SENSOR" FAILED PREMATURELY, CAUSING THE ABS TO DISABLE. ITEM WAS INSPECTED AND REPAIRED BY A FORD MECHANIC AND HE ADVISED THIS WAS PREMATURE FAILURE NOT CAUSED BY ABUSE. *TR

STICKY GAS PEDAL. *TR

REAR-ENDED A SNOW PLOW GOING 30-35 MPH WHEN I WAS GOING 60 MPH AND THE DRIVER-SIDE AIRBAG FAILED TO DEPLOY RESULTING IN SERIOUS INJURY.*DT*JB*DT*JB*DT*DT*JB*JB*DT*JB*JB*DT*JB*DT

THIS PROBLEM OCCURS ON MY 2007 MERCURY MARINER HYBRID WITH LESS THAN 2,500 MILES. WHEN THERE IS A FRONT SEAT ADULT PASSENGER THE LIGHT ON THE DASH INTERMITTENTLY LIGHTS TO STATE "PASS AIRBAG OFF". THE ONLY OTHER TIME THIS LIGHT IS ILLUMINATED IS BRIEFLY DURING START UP. IT IS THE INTERMITTENT NATURE OF THIS LIGHT COMING ON AND GOING OFF WHEN THERE IS A PASSENGER THAT CAUSES ANXIETY FOR THE DRIVER AND PASSENGER. THERE HAVE ONLY BEEN ADULT PASSENGERS IN THIS VEHICLE. I HAVE TAKEN THE VEHICLE TO THE FORD-LINCOLN-MERCURY DEALER AND THE SERVICE ADVISOR SAID THERE WAS NOTHING THAT COULD BE DONE TO FIX THIS SITUATION. SHE SUGGESTED THAT THE PASSENGER SIT IN THE BACK SEAT. THIS IS AN UNACCEPTABLE SOLUTION. *JB

PREMATURE FAILURE OF THE LOWER CONTROL ARM BUSHINGS. WE HAVE HAD THEM PROFESSIONALLY INSPECTED BY FORD MECHANICS AND THEY CONFIRM THAT THEY HAVE FAILED BY 60K. *TR

I HAVE A 2007 MERCURY MARINER I PURCHASED IN APRIL 2007. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES NOW. 3 OF THE 4 TIMES BECAUSE SOMETHING HAS "GONE OUT" ON THE VEHICLE I.E. THE GAS PEDAL, THE WHEEL BEARINGS, THE TENSION PULLEY. I ALSO FOUND OUT FROM THE DEALERSHIP THAT THAT MANUFACTURER NEVER PUT THE BOLTS ON THE TOP OF MY ENGINE TO COVER THE SPARK PLUGS. I CONTINUE TO HAVE A PROBLEM. THESE LAST THREE INCIDENTS HAVE BEEN WITHIN THE LAST MONTH AND A HALF MY VEHICLE HAS BEEN IN THE SHOP GETTING NEW PARTS. I HAVE ALWAYS BOUGHT USED. THIS IS THE FIRST VEHICLE I HAVE EVER PURCHASED A NEW VEHICLE AND I FIND IT HARD TO BELIEVE IT SHOULD HAVE THIS MANY PROBLEMS. EVERYTHING SO FAR IS COVERED UNDER WARRANTY, BUT IN 1,000 MILES I HAVE NO WARRANTY. I CAN'T IMAGINE HOW MUCH IT IS GOING TO COST IF SOMETHING ELSE "GOES OUT" ON MY BRAND NEW VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE SEAT BELTS FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING COLUMN AND THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,845. *TR

I RECEIVED A NOTICE DATED MAY, 2009 ON JUNE 3, 2009 FROM FORD REGARDING REPORTS OF TIRE VALVE STEM CRACKS AND AIR LEAKS ON 2007 MERCURY MARINER. THEY CLAIM IT IS NOT A RECALL. I HAD A PROBLEM WITH ONE TIRE ON FEBRUARY, 23 2009 ON MY WAY TO THE AIRPORT IN THE EARLY A.M. AND HAD IT REPAIRED - WAS VALVE STEM LEAK. MY HUSBAND CHECKED THE CAR WITH A MAGNIFYING GLASS AND FLASHLIGHT (ONLY WAY TO SEE CRACKS) AND FOUND THE OTHER THREE STEM VALVES WERE CRACKED. NO ONE WITH THE NAKED EYE COULD POSSIBLY SEE THIS. MY HUSBAND SAID I COULD HAVE HAD 3 FLAT TIRES SIMULTANEOUSLY. I COULD HAVE BEEN SERIOUSLY INJURED. FORD REFUSES TO MAKE ANY REFUNDS UNDER THEIR PROGRAM. I WAS TOLD BY THE DEALERSHIP THAT THEY WERE TOLD NOT TO BRING THIS MATTER TO THE ATTENTION OF THEIR CUSTOMERS. DO THE WORK ONLY IF THE CUSTOMER ASKS THEM TOO. THIS IS MUCH TOO DANGEROUS A SITUATION AND FORD SHOULD MAKE THIS RECALL TO ALL VEHICLE OWNERS WHO COULD BE IN DANGER. THE REFUND WOULD BE NICE SINCE WE WEREN'T INFORMED OF THIS WHEN WE SHOULD HAVE BEEN BUT THE LIVES OF INNOCENT PEOPLE ARE AT STAKE BECAUSE FORD WON'T FESS UP TO CALLING THIS A RECALL. *TR

THE "VEHICLE SPEED SENSOR" FAILED PREMATURELY, CAUSING THE ABS TO DISABLE. ITEM WAS INSPECTED AND REPAIRED BY A FORD MECHANIC AND HE ADVISED THIS WAS PREMATURE FAILURE NOT CAUSED BY ABUSE. *TR