RoadVitals

2010 Mercury Mariner Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Oct 28, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 270 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2010 Mercury Mariner submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Oct 28, 2016

AS I WAS DRIVING 55 MPH ON A US ROUTE (NO OVERPASSES IN THE AREA), I HEARD WHAT SOUNDED LIKE A GUN SHOT AND THEN THE GLASS OF MY SUNROOF SHATTERING. THE INTERIOR SHADE WAS CLOSED SO I COULD NOT SEE THE DAMAGE IMMEDIATELY. WHEN I PULLED OFF THE ROAD THERE WAS A LARGE HOLE IN THE CENTER OF THE SUNROOF GLASS AND THE GLASS WAS RAISED UPWARDS AS THOUGH IT HAD BEEN IMPACTED FROM AN OBJECT THROWN FROM INSIDE THE VEHICLE. THERE WAS NO EVIDENCE OF ANY OBJECT THAT MIGHT HAVE IMPACTED IT FROM THE OUTSIDE. *TR

NHTSA ID
10919918
Incident
Oct 27, 2016
Mileage
115,000 mi
Body & structureOther / unspecifiedVisibility
Filed May 17, 2016

REAR HATCH DOESN'T SEAL TIGHTLY, RESULTING IN LEAK WHEN IT'S RAINING- THEN BECAUSE OF LEAK (I THINK) THE REAR DEFROST DOESN'T WORK- AND I'M IN MICHIGAN! ALSO, THE SEALCOAT ON THE RIMS CHIPPED/WORE OFF? THIS RESULTED IN RIMS RUSTING AND WHEN I HAD TIRES REPLACED, NOW THE TIRE WON'T SEAL TO THE RIM EDGE BECAUSE OF PITTING. NOW I HAVE NO REAR DEFROST, A LEAKING LIFT GATE, AND HAVE TO REPLACE RIMS BECAUSE THE SEALCOAT FAILURE ALLOWED MY RIMS TO RUST. THE LIFT GATE AND REAR DEFROST FAILURE HAPPENED A COUPLE MONTHS AFTER MY WARRANTY TIME EXPIRED (MY CAR ONLY HAS 25K MILES ON IT); AND THE RIM I JUST FOUND OUT AFTER REPLACING ALL FOUR TIRES DUE TO 'DRY ROT' (NOT WORN DOWN) FROM THE CAR NOT GETTING DRIVEN ALL THE TIME.

NHTSA ID
10865438
Incident
May 9, 2013
Visibility
Filed Jan 5, 2016

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR. THE CONTACT STATED THAT THE WINDOW HAD TO BE PULLED UP MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE POWER WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ONE YEAR LATER, THE CONTACT OBSERVED THAT THE REAR PASSENGER SIDE WINDOW SLID DOWN INTO THE DOOR AND HAD TO BE MANUALLY RAISED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE POWER WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 03/04/16*LJ UPDATED 03/14/16.*JB

NHTSA ID
10818141
Incident
Feb 20, 2014
Mileage
30,000 mi
Visibility
Filed Feb 23, 2015

MY WIFE WENT TO SHUT THE BACK LIFT GATE AND WINDOW EXPLODED IN TO SMALL PIECES. *TR

NHTSA ID
10689921
Incident
Feb 22, 2015
Mileage
92,000 mi
Visibility
Filed Feb 12, 2015

2010 MERCURY MARINER. CONSUMER WRITES IN REGARDS TO VEHICLE REAR WINDOW ISSUES AND DEALERSHIP PROBLEMS. *SMD THE CONSUMER WAS INFORMED THE REAR WINDSHIELD MOTOR NEEDED TO BE REPLACED. *JB

NHTSA ID
10663910
Incident
Feb 2, 2015
Visibility
Filed Jan 20, 2013

WENT TO SHUT BACK DOOR ON VEHICLE AND THE BACK GLASS JUST EXPLODED. GLASS WENT EVERY WHERE ME AND MY CHILDREN WERE HIT WITH GLASS BUT NO INJURIES. *TR

NHTSA ID
10493558
Incident
Jan 19, 2013
Mileage
96,000 mi
Visibility
Filed Dec 16, 2010

VIN IN THIS FORM WOULD NOT LET ME ADD THE 17TH DIGIT. THE 17TH DIGIT IS A 6. I SHUT REAR DOOR OF MERCURY MARINER AND REAR WINDOW SHATTERED-EXPLODED INTO LITTLE PIECES NO LARGER AND 1 INCH. TEMPERATURE 40 DEGREES. CLOUDY. NO ONE WAS INJURED. SHATTERED PIECES FELL ONTO A PARKING LOT.

NHTSA ID
10371577
Incident
Dec 11, 2010
Mileage
20,000 mi
Visibility
Filed Mar 15, 2010

TL*THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT REAR WINDOW ON THE LIFT GATE HAD SUDDENLY EXPLODED . A GLASS COMPANY REPLACED THE WINDOW ON 03/07/2010, ONE WEEK LATER AFTER CLOSING THE REAR LIFT GATE THE REAR WINDOW EXPLODED AGAIN. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT THE FAILURE COULD NOT BE REPAIRED. THE CONTACT THEN TOOK THE VEHICLE TO A COLLISION CENTER AND SHE WAS INFORMED THAT THE REAR WINDOW SHOCK WAS BROKEN AND WAS REPLACED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,500 AND THE FAILURE MILEAGE WAS APPROXIMATELY 3,800. UPDATED 05/12/11 *BF UPDATED 06/06/11

NHTSA ID
10319976
Incident
Feb 20, 2010
Mileage
3,800 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .