1997 Mercury Marquis Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Mercury Marquis, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine2234.9%
- Suspension812.7%
- Brakes711.1%
- Fuel system57.9%
- Driver assistance46.3%
- Steering46.3%
- Transmission46.3%
- Exterior lighting34.8%
- Airbags34.8%
- Tires & wheels23.2%
- Seat belts11.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM
WHILE DRIVING ON FREEWAY AT FREEWAY SPEED, MY 1997 GRAND MARQUIS, LS WAS RUNNING AT NORMAL TEMP. ALL OF A SUDDEN WITHIN A MATTER OF A MINUTE OR TWO, THE TEMP GAUGE MAXED OUT, CAR STARTED SMOKING, ALL COOLANT WAS LOST. I PULLED OVER IMMEDIATELY, AND UPON INSPECTION I FOUND THAT THE PLASTIC INTAKE MANIFOLD HAD CRACKED APPROX A 3-4" CRACK. I WAS STRANDED, HAD TO TOW MY CAR APPROX 134 MILES TO GET HOME. THIS IS A $269.99 PART NOT TO MENTION THE GASKETS, ANTI-FREEZE AND LABOR INVOLVED TO FIX. I FEEL THIS IS A MANUFACTURER DEFECT AND I SHOULD BE REIMBURSED FOR THE COST OF THE PART AT THE VERY LEAST. *JB
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM
FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. THEY WERE OUT SO I CHECKED THE FUSE AND IT WAS BLOWN. I REPLACED IT AND THE BRAKES, LIGHTS AND TRANSMISSION WORKED. I DROVE HOME (16 MILES) AND PARKED THE CAR. ABOUT 30 MINUTES LATER THE CAR WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WE PUT OUT THE FIRE BUT NOT UNTIL THE 1/2 THE HOOD WAS MELTED. I CALLED FORD/MERCURY AND THEY TOOK THE INFORMATION. A WEEK LATER I GOT A LETTER STATING THAT MY CAR DID NOT QUALIFY FOR A PROGRAM AND THEREFORE THERE WAS NOTHING THEY COULD DO. I JUST WANTED TO FIND OUT IF THERE WAS A PROBLEM WITH OTHER CARS. ALL I GOT FROM FORD WAS THAT THEY COULD NOT HELP ME.
WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE BRAKES FAILED AGAIN, SAME PROBLEM AS PREVIOUS. *JG *SCC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE PIPE THAT EXTENDS FROM THE FENDER WHERE FUEL IS APPLIED HAS RUSTED OUT. THE FAILURE IS CAUSING A FUEL LEAK. THE CONTACT HAS FOUND LARGE PUDDLES OF GASOLINE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT IT NEEDED A GAS FILLER PIPE. THE MECHANIC ALSO STATED THAT, UNFORTUNATELY, THAT PART IS NO LONGER PRODUCED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 56,000.
WHILE DRIVING, CAR BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR SUBSTANTIALLY REDUCING THE ABILITY TO STOP AND THERBY ALMOST CAUSING AN ACCIDENT. UPON INVESTIGATION, FOUND BRAKE FLUID WAS SHOOTING OUT FROM UNDER THE CAR. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE VEHICLE SPEED CONTROL SWITCH WAS DISCONNECTED ON SEPTEMBER 10, 2007. THE DEALER STATED ON THREE OCCASIONS THAT THE PART FOR THE REPAIR WOULD BE AVAILABLE. MORE RECENTLY, THE DEALER STATED THAT THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 93,045. UPDATE 04-02-08 *BF
1997 MERCURY MARQUIS WITH CRUISE CONTROL RECALL. CONSUMER STATED THAT THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WOULD BE FIXED IN 2007. CONSUMER STATED IT STILL WAS NOT FIXED BY JANUARY 2008. *KB THE CONSUMER WAS INFORMED THE PART MAY NOT BE AVAILABLE UNTIL JUNE OR JULY 2008. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER LOSS STEERING CONTROL. THE VEHICLE CRASHED INTO AN UTILITY POLE, BOULDER AND FENCE. THE DRIVER SUSTAINED MINOR INJURY. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE STEERING GEAR BOX. IN ADDITION, THERE WERE DAMAGES TO THE STRUCTURE BODY OF THE VEHICLE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 63,000. THE DEFECTIVE STEERING GEAR BOX IS AVAILABLE UPON REQUEST. THE VIN WAS UNAVAILABLE.
THE STEERING WHEEL HAS EXCESSIVE MOVEMENT WHILE DRIVING DUE TO STEERING POWER HOSE FAILURE. YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.
VEHICLE'S TRANSMISSION DECELERATES, VERY ERRATIC OPERATION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED YELLOW. I TRIED NEW BULBS, THAT DID NOT WORK. I CHECKED FUSES AND RELAYS AND ALL WERE FINE. I REPLACED THE TURN SIGNAL LIGHT DIMMER SWITCH ON THE STEERING COLUMN, AND THAT DID NOT WORK. FINALLY THIS FALL I CALLED FORDS TECHNICAL LINE TO SEE IF THERE WAS A BULLETIN OR RECALL OR A QUICK FIX. ALL I COULD GET OUT OF THEM WAS BRING IT IN. I, THEN DECIDED TO CALL PARTS, AND WAS TOLD THAT TO FIX IT WOULD COST $200.00. NEEDLESS TO SAY I FOUND A WAY TO BYPASS THE COMPUTER, AND WIRED IN A RELAY THAT WAS DIRECTLY CONNECTED TO THE BATTERY. I SPENT 2 HOURS WET SANDING AND RUBBING OUT THE LENSES TO GET THEM BRIGHT ENOUGH. I FEEL THIS IS A SAFETY ISSUE, AND SHOULD BE A RECALL ITEM. WE HAVE MANY OBSTACLES THAT DEPEND ON BRIGHT LIGHT DRIVING, INCLUDING WILD DEER, AND EDGES OF ROADS LEADING TO LAKES.*AK......$200.00 WAS COST FOR LCM, NO LABOR , PART *F7AB-136788-AA. *AK
THE DESIGN OF THE LIGHTS MAKES VISIBILITY POOR WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BACK OF THE SEAT. BOTH OF THE CHILDREN WERE IN THEIR SEAT BELTS. CONSUMER FELT THE SEAT BELTS SHOULD HAVE HELD UP BETTER. THIS HAPPENED ON JUNE 18, 2005. THE INTAKE MANIFOLD WAS REPLACED BEFORE THE ACCIDENT. *AK
VIOLENT DEPLOYMENT OF AIRBAG CAUSED INSTRUMENT PANEL TO COME LOOSE, CAUSING INJURY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THE VEHICLE EXPERIENCED 2 TIRE BLOWS OUT SIMULTANEOUSLY, WHICH CAUSED THE CONSUMER TO HIT THE MEDIAN. *JB
LEFT REAR TIRE FAILED. (MICHELIN P215/70 R15 975) YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BACK OF THE SEAT. BOTH OF THE CHILDREN WERE IN THEIR SEAT BELTS. CONSUMER FELT THE SEAT BELTS SHOULD HAVE HELD UP BETTER. THIS HAPPENED ON JUNE 18, 2005. THE INTAKE MANIFOLD WAS REPLACED BEFORE THE ACCIDENT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .