RoadVitals

1997 Mercury Marquis Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
53
Latest Dec 4, 2009
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Mercury Marquis, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine2234.9%
  • Brakes711.1%
  • Fuel system57.9%
  • Driver assistance46.3%
  • Steering46.3%
  • Transmission46.3%
  • Exterior lighting34.8%
  • Airbags34.8%
  • Tires & wheels23.2%
  • Seat belts11.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

22
reports

From owner reports, verbatim

ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM

NHTSA ID 10178658 · filed Jan 14, 2007

WHILE DRIVING ON FREEWAY AT FREEWAY SPEED, MY 1997 GRAND MARQUIS, LS WAS RUNNING AT NORMAL TEMP. ALL OF A SUDDEN WITHIN A MATTER OF A MINUTE OR TWO, THE TEMP GAUGE MAXED OUT, CAR STARTED SMOKING, ALL COOLANT WAS LOST. I PULLED OVER IMMEDIATELY, AND UPON INSPECTION I FOUND THAT THE PLASTIC INTAKE MANIFOLD HAD CRACKED APPROX A 3-4" CRACK. I WAS STRANDED, HAD TO TOW MY CAR APPROX 134 MILES TO GET HOME. THIS IS A $269.99 PART NOT TO MENTION THE GASKETS, ANTI-FREEZE AND LABOR INVOLVED TO FIX. I FEEL THIS IS A MANUFACTURER DEFECT AND I SHOULD BE REIMBURSED FOR THE COST OF THE PART AT THE VERY LEAST. *JB

NHTSA ID 10158905 · filed Jun 3, 2006
All 22 reports naming engine

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

8
reports

From owner reports, verbatim

ENGINE AND ENGINE COOLING SYSTEM. SUSPENSION FRONT WHEEL BEARING. *NM

NHTSA ID 10178658 · filed Jan 14, 2007

FAX LTR FM (OH) OWNER OF 1997 MERCURY MARQUIS EXPERIENCE MECHANICAL PROBLEMS BALL JOINT FAILURE. *TS THE MANIFOLD LEAKED ANTI-FREEZE.

NHTSA ID 10154114 · filed Mar 28, 2006
All 8 reports naming suspension

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

7
reports

From owner reports, verbatim

WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE CAR AND PULL INTO A PARKING LOT. I STARTED THE VEHICLE BUT WAS UNABLE TO TAKE OUT OF PARK. I THEN REFERED TO THE VEHICLE MANUAL AND FOUND OUT THAT IF THIS HAPPENS THEN I SHOULD CHECK THE BRAKE LIGHTS. THEY WERE OUT SO I CHECKED THE FUSE AND IT WAS BLOWN. I REPLACED IT AND THE BRAKES, LIGHTS AND TRANSMISSION WORKED. I DROVE HOME (16 MILES) AND PARKED THE CAR. ABOUT 30 MINUTES LATER THE CAR WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WE PUT OUT THE FIRE BUT NOT UNTIL THE 1/2 THE HOOD WAS MELTED. I CALLED FORD/MERCURY AND THEY TOOK THE INFORMATION. A WEEK LATER I GOT A LETTER STATING THAT MY CAR DID NOT QUALIFY FOR A PROGRAM AND THEREFORE THERE WAS NOTHING THEY COULD DO. I JUST WANTED TO FIND OUT IF THERE WAS A PROBLEM WITH OTHER CARS. ALL I GOT FROM FORD WAS THAT THEY COULD NOT HELP ME.

NHTSA ID 10128324 · filed Jul 11, 2005

WHILE IN MOTION, THE BRAKES WENT OUT COMPLETELY. CONSUMER HAD TO UTILIZE THE EMERGENCY BRAKE TO STOP THE VEHICLE. BRAKE FLUID WAS LEAKING FROM THE FLEXIBLE STAINLESS STEEL CONNECTOR. THE VEHICLE WAS TOWED TO THE DEALER WHO EXPLAINED THAT IT MADE SENSE TO REPLACE BOTH LINES. ONE WEEK LATER, THE BRAKES FAILED AGAIN, SAME PROBLEM AS PREVIOUS. *JG *SCC

NHTSA ID 566118 · filed Jun 18, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

5
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE PIPE THAT EXTENDS FROM THE FENDER WHERE FUEL IS APPLIED HAS RUSTED OUT. THE FAILURE IS CAUSING A FUEL LEAK. THE CONTACT HAS FOUND LARGE PUDDLES OF GASOLINE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT IT NEEDED A GAS FILLER PIPE. THE MECHANIC ALSO STATED THAT, UNFORTUNATELY, THAT PART IS NO LONGER PRODUCED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 56,000.

NHTSA ID 10190386 · filed May 10, 2007

WHILE DRIVING, CAR BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR SUBSTANTIALLY REDUCING THE ABILITY TO STOP AND THERBY ALMOST CAUSING AN ACCIDENT. UPON INVESTIGATION, FOUND BRAKE FLUID WAS SHOOTING OUT FROM UNDER THE CAR. *NM

NHTSA ID 10093947 · filed Oct 11, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. THE VEHICLE SPEED CONTROL SWITCH WAS DISCONNECTED ON SEPTEMBER 10, 2007. THE DEALER STATED ON THREE OCCASIONS THAT THE PART FOR THE REPAIR WOULD BE AVAILABLE. MORE RECENTLY, THE DEALER STATED THAT THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 93,045. UPDATE 04-02-08 *BF

NHTSA ID 10221713 · filed Mar 18, 2008

1997 MERCURY MARQUIS WITH CRUISE CONTROL RECALL. CONSUMER STATED THAT THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WOULD BE FIXED IN 2007. CONSUMER STATED IT STILL WAS NOT FIXED BY JANUARY 2008. *KB THE CONSUMER WAS INFORMED THE PART MAY NOT BE AVAILABLE UNTIL JUNE OR JULY 2008. *JB

NHTSA ID 10214986 · filed Jan 8, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1997 MERCURY MARQUIS. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER LOSS STEERING CONTROL. THE VEHICLE CRASHED INTO AN UTILITY POLE, BOULDER AND FENCE. THE DRIVER SUSTAINED MINOR INJURY. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE STEERING GEAR BOX. IN ADDITION, THERE WERE DAMAGES TO THE STRUCTURE BODY OF THE VEHICLE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 63,000. THE DEFECTIVE STEERING GEAR BOX IS AVAILABLE UPON REQUEST. THE VIN WAS UNAVAILABLE.

NHTSA ID 10294479 · filed Dec 4, 2009

THE STEERING WHEEL HAS EXCESSIVE MOVEMENT WHILE DRIVING DUE TO STEERING POWER HOSE FAILURE. YH

NHTSA ID 553249 · filed Jul 28, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

4
reports

From owner reports, verbatim

ELECTRICAL SURGE TO ELECTRICAL MOTOR OF THE ABS BRAKES STRATED ENGINE FIRE. ALSO REPLACED TRACTION UNIT.

NHTSA ID 535257 · filed May 7, 1998

VEHICLE'S TRANSMISSION DECELERATES, VERY ERRATIC OPERATION.

NHTSA ID 524792 · filed Nov 14, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1997 MERCURY MARQUIS WITH ELECTRONIC LIGHTS. THEY ARE ALL CONTROLLED WITH A PROCESSOR CALLED AN LCM FOR LIGHT CONTROL MODULE. IT IS NOT TO BE CONFUSED WITH THE CHEAPER AUTOMATIC DIMMER ON THE DASHBOARD. THE LIGHTS WENT OUT LAST SUMMER, AND THE LENSES TURNED YELLOW. I TRIED NEW BULBS, THAT DID NOT WORK. I CHECKED FUSES AND RELAYS AND ALL WERE FINE. I REPLACED THE TURN SIGNAL LIGHT DIMMER SWITCH ON THE STEERING COLUMN, AND THAT DID NOT WORK. FINALLY THIS FALL I CALLED FORDS TECHNICAL LINE TO SEE IF THERE WAS A BULLETIN OR RECALL OR A QUICK FIX. ALL I COULD GET OUT OF THEM WAS BRING IT IN. I, THEN DECIDED TO CALL PARTS, AND WAS TOLD THAT TO FIX IT WOULD COST $200.00. NEEDLESS TO SAY I FOUND A WAY TO BYPASS THE COMPUTER, AND WIRED IN A RELAY THAT WAS DIRECTLY CONNECTED TO THE BATTERY. I SPENT 2 HOURS WET SANDING AND RUBBING OUT THE LENSES TO GET THEM BRIGHT ENOUGH. I FEEL THIS IS A SAFETY ISSUE, AND SHOULD BE A RECALL ITEM. WE HAVE MANY OBSTACLES THAT DEPEND ON BRIGHT LIGHT DRIVING, INCLUDING WILD DEER, AND EDGES OF ROADS LEADING TO LAKES.*AK......$200.00 WAS COST FOR LCM, NO LABOR , PART *F7AB-136788-AA. *AK

NHTSA ID 10106908 · filed Jan 6, 2005

THE DESIGN OF THE LIGHTS MAKES VISIBILITY POOR WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM.

NHTSA ID 534403 · filed Apr 21, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BACK OF THE SEAT. BOTH OF THE CHILDREN WERE IN THEIR SEAT BELTS. CONSUMER FELT THE SEAT BELTS SHOULD HAVE HELD UP BETTER. THIS HAPPENED ON JUNE 18, 2005. THE INTAKE MANIFOLD WAS REPLACED BEFORE THE ACCIDENT. *AK

NHTSA ID 10136248 · filed Sep 12, 2005

VIOLENT DEPLOYMENT OF AIRBAG CAUSED INSTRUMENT PANEL TO COME LOOSE, CAUSING INJURY.

NHTSA ID 532937 · filed Mar 20, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

THE VEHICLE EXPERIENCED 2 TIRE BLOWS OUT SIMULTANEOUSLY, WHICH CAUSED THE CONSUMER TO HIT THE MEDIAN. *JB

NHTSA ID 10007322 · filed Feb 13, 2003

LEFT REAR TIRE FAILED. (MICHELIN P215/70 R15 975) YH

NHTSA ID 607340 · filed Feb 1, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

DT: THE AIR BAGS DEPLOYED SO BADLY THAT IT SLAPPED CONSUMER'S GRANDSON''S FACE. HE HAS A PERMANENT SCAR FROM IT. THE AIR BAGS SMOKED UP EVERYTHING LIKE THE VEHICLE WAS ON FIRE. ALSO, CONSUMER'S GRAND DAUGHTER WAS RIDING IN THE BACK SEAT ON THE PASSENGER'S SIDE, AND HER TEETH PRINT WAS IN THE BACK OF THE SEAT. BOTH OF THE CHILDREN WERE IN THEIR SEAT BELTS. CONSUMER FELT THE SEAT BELTS SHOULD HAVE HELD UP BETTER. THIS HAPPENED ON JUNE 18, 2005. THE INTAKE MANIFOLD WAS REPLACED BEFORE THE ACCIDENT. *AK

NHTSA ID 10136248 · filed Sep 12, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .