1999 Mercury Marquis Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Mercury Marquis, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance516.7%
- Brakes413.3%
- Steering310.0%
- Electrical310.0%
- Visibility310.0%
- Engine310.0%
- Body & structure26.7%
- Other / unspecified26.7%
- Fuel system13.3%
- Airbags13.3%
- Interior & seats13.3%
- Exterior lighting13.3%
- Suspension13.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
DRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS.
THE VEHICLE EXPERIENCES SUDDEN ACCELERATION AT VARIOUS SPEEDS. THE OWNER HAS TO STOMP ON THE BRAKE SEVERAL TIMES IN ORDER TO STOP THE VEHICLE. OWNER WILL NOTIFY THE MANUFACTURER. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHEN APPLYING BRAKES AT HIGH SPEED VEHICLE WOULD SHAKE AND VIBRATE. ROTORS WERE OUT OF ROUND AFTER BRAKES ARE USED UNDER NORMAL DRIVING CONDITIONS. TOOK VEHICLE TO DEALER, AND THEY STATED THIS WAS HAPPENING IN ALL FORD PRODUCTS. MANUFACTURER'S DEFECT. *JG *AK
FROM TIME OF PURCHASE WHEN BRAKES ARE APPLIED THEY SQUEAK.DEALER INSISTS THAT IS A CHARACTERISTIC OF VEHICLE, BRAKE DISTANCE IS NORMAL. *AK *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THED OUTER TIE ROD ON THE RIGHT FRONT TURNING WHEEL FELL OFF WHILE BACKING OUT OF MY DRIVEWAY. THE TIEROD ENDS NEED TO BE REPLACED. PLEASE NOTE THAT A WARNING LETTER WAS SENT OUT FOR THIS PROBLEM ON MY 1998 F150 BUT NONE ON THIS VRHICLE. IT WAS RELATED TO CORROSION. I WILL SAVE THE OLD PART. IF THIS HAD HAPPENED WHILE NEGOTIATING A CURVE AT HIGHWAY SPEEDS IT COULD HAVE BEEN CATISTRAFFIC OR EVEN WORSE.*AK
TIE ROD ON VEHICLE BROKE WHILE DRIVING. *MR THE COMPONENTS RUSTED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
DT KEYLESS ENTRY PAD CAUGHT ON FIRE,VEHICLE WAS IN GARAGE COULD SPELL SMOKE, HAD TO DISCONNECT THE BATTERY. CONTACTED THE DEALER SAID THERE IS NO RECALL, CONTACTED THE MANUFACTURER SAID THEY COULDN'T DO ANYTHING CAUSE THE VEHICLE IS NO LONGER UNDER WARRANTY. WATER CAN GET DOWN IN THE SWITCH AND COMBINATION OF AGE CAN CREATE A PROBLEM. THERE SHOULD BE A SOLID COVER OVER THIS. *NM
WHILE DRIVING THE ENTIRE DASHBOARD FAILED ALONG WITH THE AIR CONDITIONING AND INTERIOR DOME LIGHT. THE DEALER DIAGNOSED THAT AN ELECTRICAL SHORT WAS THE CAUSE OF THE PROBLEM. *NLM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
DRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS.
I BOUGHT THIS CAR IN GOOD FAITH, THINKING THAT IT WAS NEW. IT IS STILL UNDER WARRANTY. MY
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
JULY 15,2005, I TOOK MY GRAND MARQUIS L999, TO GLADES FORD BECAUSE IT WAS STALLING AS IF IT WAS GOING TO CUT OFF. I WAS TOLD, SPARK PLUG #8 AND THE COIL WAS BAD. IT WAS REPAIRED AT A COST OF $337.94 . AUGUST 2005 HAD SAME PROBLEM AND WAS TOLD IT WAS THE MANIFOLD. HAD THIS REPAIRED LL.22.05,COST $960.63. ADVISED BY RICHARD T. DOORMAN ESQ. OF CUNNINGHAM< BOUNDS< YANCE, CROWDER & BROWN LLC, P. O. BOX 66705, MIBIL, AL 36660 TO TAKE MY RECEIPTS TO GLADES FORD OF BELLE, GLADE, FL BEFORE MARCH 16, 2006, I TOOK THE RECEIPTS TO GLADES FORD, JANUARY 23, 2006. MR. ANTONIO BELLORIN, SERVICE ADVISOR TOOK THE INFORMATION AND SAID I WOULD BE CONTACTED. AFTER NOT BEING CONTACTED IN APPROXIMATELY THREE MONTHS, I RETURNED TO THE DEALERSHIP AND INQUIRED ABOUT MY REFUND. MR BELLORIN WENT INTO THE BUSINESS OFFICE AND RETURNED IN ABOUT 45 MINUTES. HE SAID, THEY WILL BE REFUNDING MY MONEY AND I SHOULD WAIT UNTIL THEY GET THE MAKE OUT THE CHECK. AFTER WAITING FOR MORE THAN 45 MINUTES, AN OFFICE WORKER(LADY) CAME OUT AND TOLD ME FORD MOTORES WILL NOT REFUND MY MONEY BECAUSE IT HAD BEEN MORE THAN SEVEN YEARS. I PURCHASED THE GRAND MARQUIS OCTOER , 1998 IT IS A 1999. I HAD STATED PREVIOUSLY, IT WAS TAKEN IN FOR REPAIR IN JULY, 2005 AND AGAIN AUGUST, 2005, I DID NOT HAVE THE $900+ THEY WERE ASKING FOR IN AUGUST, 2005. OCTOBER 26, 2006, I RECEIVED A LETTER FROM FORD CUSTOMER SERVICE DIVISION , STATING I HAD RECENTLY SPOKEN TO A REPRESENTATIVE AT THEIR CUSTOMER RELATIONSHIP CENTER . I DID NOT SPEAK TO ANY CUSTOMER RELATIONSHIP CENTER. OCTOBER 17, 2006, I WROTE A LETTER REQUESTING REIMBURSEMENT FOR THAT MANIFORD REPAIR AND THE MONEY I PAID IN JULY.. *JB
DT*: THE CONTACT STATED THE FITTING THAT CONNECTS THE HEATER LINE TO THE INTAKE MANIFOLD FRACTURED AND DETACHED. AS A RESULT OF THE FAILURE, THE VEHICLE OVER HEATED. THE CONTACT SAW STEAM COMING FROM UNDERNEATH THE HOOD AND PULLED THE VEHICLE OVER FOR INSPECTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS. THE MANUFACTURER WAS CONTACTED AND DETERMINED THE TIME HAD EXPIRED FOR THE 7 YEAR REPLACEMENT FOR A FREE REMEDY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
BOTH FRONT DOOR HINGES ARE NOT DESIGNED PROPERLY, THE DOORS WILL NOT STAY OPEN HALFWAY OF FULL OPEN POSITON WITHOUT MOVING, ON WINDY DAYS THE DOOR IS EASILY BLOWN CLOSED. NLM
I BOUGHT THIS CAR IN GOOD FAITH, THINKING THAT IT WAS NEW. IT IS STILL UNDER WARRANTY. MY
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL - THE CONTACT OWNS A 1999 FORD GRAND MARQUIS. THE CONTACT STATED WHILE CHANGING THE PASSENGER SIDE REAR TIRE THE FACTORY ISSUED JACK FAILED TO SUPPORT THE WEIGHT OF THE VEHICLE AND BENT. THE EQUIPMENT WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000. RVK
I BOUGHT THIS CAR IN GOOD FAITH, THINKING THAT IT WAS NEW. IT IS STILL UNDER WARRANTY. MY
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VEHICLE EXPERIENCING PROBLEM WITH FUEL SPITTING OUT OF FUEL : TANK: FILLER NECK WHILE REFUELING. VEHICLE TAKEN TO DEALER ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
DRIVING ABOUT 5-10 MPH, THE VEHICLE HAD A LOW FRONTAL IMPACT IN WHICH THE OTHER VEHICLE HAD NO DAMAGES. UPON IMPACT, DRIVER'S AND THE PASSENGER'S AIR BAGS DID NOT DEPLOY, RESULTING IN INJURIES. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
FRONT DRIVER'S SIDE AND PASSENGER'S SIDE DOORS DO NOT STAY OPEN ON THEIR OWN, THE HALFWAY LOCKING POINT DOES NOT WORK. DOORS, WHEN OPENED, WILL SWING RIGHT BACK AND SHUT. DEALER HAS BEEN CONTACTED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DRIVING IN THE RAIN HEADLIGHTS WENT OUT TRIED HIGH BEANS CAME ON WENT OUT, ALSO, WIPERS. I PULL LEAVER HELD IN RESET WIPERS WITH OTHER HAND. THEN I PULL DOWN LEVER TO SIGNAL TOO GET OFF ROAD NOCKING HIGH BEANS OFF AGAIN. I ALMOST HIT GARD RAIL,THE LCD RECALL SHOULD BE FOR ALL CARS NOT JUST SOME MY SAFTY AND OTHERS SHOULD HAVE RECALLS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
VEHICLE EXPERIENCED A SUDDEN JERK TO THE LEFT WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH. WHICH ALMOST CAUSED THE VEHICLE TO RUN ANOTHER VEHICLE OFF THE ROAD ON THE RIGHT LANE. REASON UNKNOWN. VEHICLE HAVE BEEN INSPECTED AND SOME REPAIRS HAVE BEEN MADE, AND CODITION STILL OCCURS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .