Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 26 NHTSA owner-reported complaints for the 2001 Mercury Marquis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 26 · page 1 of 2
GRINDING NOISE IN STEERING WHEN TURNING THE STEERING WHEEL WHILE DRIVING AND ESPECIALLY WHILE SITTING STILL. STEERING IS NOT AS RESPONSIVE AS IT USE TO BE. THIS HAS EVOLVED OVER TIME WHILE BEING USED FOR THE LAST YEAR, IT DIDN'T HAPPEN ALL OF A SUDDEN. IT HAS GOTTEN TO THE POINT WHERE WE ARE AFRAID TO DRIVE IT.
THE DRIVER'S SEAT BELT UNLATCHES FREQUENTLY AND WITHOUT WARNING. MY HUSBAND HAS ALWAYS BEEN THE ONE TO DRIVE THE CAR AND HAS IGNORED THE PROBLEM. HOWEVER, I AM DRIVING THE CAR ON A DAILY BASIS NOW AND I'M CONCERNED FOR MY SAFETY. I SEE MANY COMPLAINTS AND RECALLS FOR THIS PROBLEM ON THE INTERNET, BUT THERE IS NO RECALL ON MY VIN. HELP!! WHY IS THIS PROBLEM A SAFETY HAZARD AND RECALL ON SOME CARS AND NOT OTHERS???? IT IS TERRIBLY UNSAFE ON ANY CAR! *TR
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER'S SEAT BELT INDEPENDENTLY BECAME LOOSE FROM AROUND THE CONTACT. HE REFASTENED THE SEAT BELT AND PROCEEDED DRIVING. THE CONTACT STATED THE FAILURE HAS OCCURRED TWICE WITHOUT WARRANT. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR FURTHER INSPECTION OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,952 AND THE CURRENT MILEAGE WAS 132,000.
TL*THE CONTACT OWNS A 2001 MERCURY MARQUIS. WHILE SHIFTING INTO PARK, THE CONTACT ATTEMPTED TO SOUND THE HORN, BUT WAS UNSUCCESSFUL. A CRASH OCCURRED, BUT THERE WERE NO INJURIES. THE DEALER STATED THAT THE HORN IN THE VEHICLE WAS DESIGNED TO BE DIFFICULT TO FIND. THE CONTACT WANTS TO KNOW IF THE HORN IS LOCATED UNDER THE HORN SYMBOL OR UNDER THE AIR BAG. HE HAS TO REMOVE HIS HANDS FROM THE STEERING WHEEL IN ORDER TO BLOW THE HORN, WHICH TAKES A LOT OF EFFORT. HE FEELS THAT IT IS A SAFETY HAZARD THAT THE HORN DOES NOT WORK. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 29,414.
I TRADED A 1999 GRAND MARQUIS IN ON A 2001 GRAND MARQUIS ABOUT 6 WEEKS AGO. A MAJOR PROBLEM WITH THE 99 WAS THAT THE DASH LIGHTS KEPT BLOWING FUSES. NOW THE 2001 IS DOING THE SAME THING, THERE IS ONLY 53,000 MILES ON IT. *TR
WITHIN 3 MONTHS OF EXPIRING WARRANTY, 3 COILS FAILED ONE AFTER THE OTHER RESULTING IN VERY EXPENSIVE REPAIR COST. WITHIN YEAR 4TH COIL FAILS. TRIED TO GET WARRANTY TO COVER AFTER 1ST FAILURE; FELT LIKE MANUFACTURER DEFECT. STILL THINK SOME SORT OF DEFECT. AM JUST PRAYING THAT I WON'T BE ON THE ROAD ON A LONG DISTANCE TRIP WHEN #5 FAILS. *TR
TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE LOWER HYDRAULIC UNIT FOR THE ABS FAILED AND NEEDED TO BE REPLACED. THE DEALER IS THE ONLY ONE THAT SELLS THE PART. THE VEHICLE HAS NOT BEEN REPAIRED AND IS LOCATED AT THE CONTACT'S RESIDENCE. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
I AM REPORTING THE FAILURE OF THE BUCKLE ON THE FRONT SEAT BELT ON DRIVER'S SIDE OF VEHICLE. IT APPEARED TO CLICK"CLOSED BUT UNEXPECTEDLY POPPED OPEN WHEN I DRIVING. I CONTACTED THE MANUFACTURER . WHO SAID THAT THE VEHICLE WAS NOT UNDER A RECALL FOR THIS PROBLEM DUE TO THE VIN.. HOWEVER, NHTSA SITE SHOWED THAT THERE WAS A RECALL OF THE VEHICLE FOR JUST THIS PROBLEM. I UNDERSTAND THAT RECALLS WERE TYPICALLY ASSEMBLY PLANT RELATED AND THAT THIS VEHICLE MIGHT NOT HAVE BEEN INCLUDED IN THE RECALL. HOWEVER, THE SIMILARITY WAS TOO GREAT TO IGNORE ,AND I WISHED TO REPORT THIS MATTER TO YOU. PLEASE NOTE THAT NO ACCIDENT OCCURRED BUT THE HAZARD TO MY SAFETY WAS CONSIDERABLE. I WILL REPLACE THE FAULTY PART AT MY OWN EXPENSE IN THE MEANTIME BUT URGE YOUR AGENCY TO FURTHER REVIEW THE POSSIBILITY THAT NOT ALL THE VEHICLES SO IMPAIRED HAVE BEEN RECALLED. LATEST INCIDENT OCCURRED ON APRIL 7 BUT WAS PRECEDED BY MANY MORE.*AK
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE TWO COIL ASSEMBLIES AND ONE VALVE ASSEMBLY.
DRIVER SIDE LOWER CONTROL ARM / BALL JOINT FAILED ALLOWING THE FRONT WHEEL TO SEPARATE FROM THE CAR. PRIOR TO THIS DRIVER EXPERIENCED SQUEAKING FROM THE FRONT END AND STIFFNESS IN STEERING/CASTOR ACTION AT SLOW SPEEDS NOT WORKING. *JB
2001 GRAND MARQUIS [XXX].UNSAFE AT ANY SPEED. FAILURE OF "CHECK ENGINE LIGHT " TO INDICATE IGNITION FAILURE. NUMBER 3 AND 5 COILS FAILED AS WELL THE IDLE CONTROL. CAR LURCHED FORWARD AT STOP LIGHT ,ENGINE CUT IN AND OUT DURING HIGH SPEED EXPRESS DRIVING RESULTED IN LOSS OF POWER BRAKE AS WELL POWER STEERING. CAR WAS FIXED AT THE DEALERSHIP AT MY EXPENSE. EMISSION WARRANTY BOOK SHOWS THE 80K EMISSION WARRANTY SHOULD HAVE TAKEN CARE OF IT AT NO COST.?CAR HAS 72K MILES. ALSO THE "CHECK ENGINE LIGHT " COMPONENT ARE NOT OPERATING! THE APRIL 2006 CONSUMER REPORT GIVES THE 2001 CROWN VICTORIA AND GRAND MARQUIS A BLACK MARK IN THE IGNITION SECTION. FORD SHOULD REPLACE BALANCE OF 6 IGNITION COILS AND PAY ME FOR THE REPAIR. A CLASS ACTION SUIT BE DONE !!! [XXX]. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ADJUSTABLE POWER BRAKE PEDAL IS INOPERATIVE I AM UNABLE TO REACH THE BRAKE PEDAL AT TIMES. *JB
RESULT OF A CRASH WITH BACKING UPS TRUCK PASSENGER SIDE AIR BAG DEPLOYED. WHEN AIR BAG DEPLOYED PART OF THE DASHBOARD CAME AROUND AND HIT DRIVER INSIDE OF HEAD. DRIVER AIR BAG DID NOT DEPLOY. CAR NOT REPAIRED. *JB
WHILE DRIVING AT 60 MPH ON THE HIGHWAY VEHICLE STOPPED, AND THE CHECK ENGINE LIGHT CAME ON. VEHICLE CONTINUOUSLY SHUT DOWN. CONSUMER STATED DEALER COULD NOT FIND ANY DEFECTS.*AK
WHILE DRIVING 60 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE CONSUMER NOTICED THAT THE REAR TIRE HAD BLOWN OUT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK THE TECHNICIAN DETERMINED THAT THE REMAINING THREE TIRES SHOULD ALSO BE REPLACED. *NM
WHEN THE ENGINE WAS TURNED OFF, THE BACK DOORS FAILED TO OPEN, CONSUMER BELIEVED IT WAS THE WAY THE LATCH MECHANISM WAS DESIGNED.*JB
CONSUMER TO LOSS CONTROL OF THE VEHICLE, DUE TO THE POSSIBILITY THAT THE BRAKE AND ACCELERATOR ARE DESIGNED TOO CLOSE TOGETHER, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE LOSS OF THE VEHICLE. *YH CONSUMER HAS SINCE SOLD THE VEHICLE BACK TO THE DEALER.*JB
CONSUMER STATES THAT AFTER PUTTING THE VEHICLE IN DRIVE,TAPPED LIGHTLY ON THE ACCELERATOR PEDAL, VEHICLE ACCELERATED AT A VERY HIGH SPEED AND WENT THROW SEVERAL OBSTACLES BEFORE STOPPING. MR
CONSUMER STATES THAT WAS INVOLVED ON A COLLISION AND THE DRIVERS AIR BAG DID NOT DEPLOYED.DEALER WAS NOTIFIED. NLM DURING THE ACCIDENT THE DRIVER WAS INJURED. *YH
CONSUMER COULD NOT GET THE VEHICLE TO START. ONCE STARTED CONSUMER PROCEEDED ACROSS THE LOT. CONSUMER STOPPED THE CAR AND WHEN GETTING BACK IN COULD NOT GET IT OUT OF GEAR UNTIL AFTER TURNING THE MOTOR OFF. AS CONSUMER APPROACHED THE TRAFFIC LIGHT, HE USED THE BRAKES TO SLOW TO A STOP. ALL OF A SUDDEN, THE VEHICLE JOLTED FORWARD OUT OF CONTROL. *JG
WE WERE LUCKY. THE ACCELERATOR NOT ONLY STUCK, BUT SNAPPED DOWN AGAINST THE FLOOR BOARD. LUCKILY, I WAS DRIVING, NOT MY 70+ YEAR OLD MOTHER, AND WE WERE ON AN OPEN ROAD WITH NO PEOPLE OR OBJECTS IN FRONT OF US. EVEN SO, WE WERE DOING APPOX. 80 MPH BEFORE I PUT IT IN NEUTRAL AND SHUT OFF THE KEY. THE DEALERSHIP DID A GOOD JOB. THEY DISCOVERED THAT THE "WIRING HARNESS AT LIGHTING CONTROL MODULE HAD SOMEHOW GOTTEN INTO THE ACCELERATOR MECHANISM CAUSING THE GAS PEDAL TO STICK DOWN. THOUGH THEY FIXED OURS, IT BOTHERS ME TO THINK OF ALL THE TERRIBLE THINGS THAT COULD HAVE HAPPENED HAD THE SITUTION BEEN SLIGHTLY DIFFERENT. I FILE THIS REPORT IN THE HOPE OF PREVENTING THAT "TERRIBLE" ACCIDENT FROM HAPPENING TO ANYONE ELSE. OTHER THAN THIS, ITS HAS BEEN A GREAT CAR*AK.
WHILE TRAVELING AT ANY SPEED AND USING BRAKES THERE WAS VIBRATION IN STEERING COLUMN. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT REMEDY PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
WHILE SLOWING DOWN TO STOP WITHOUT ANY INDICATION VEHICLE IDLES TO 40 MPH. CONSUMER DEPRESSED BRAKES WITH FORCE AND VEHICLE IDLED LOW. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE DRIVING, THE RIGHT REAR TIRE BLEW OUT, CONSUMER STATES THE SIDEWALL HAD DETACHED FROM THE TREAD AND HAD DISINTERGRATED, THERE WAS NO PUNCTURE IN THE TIRE, CONSUMER WAS INFORMED BY TIRE SHOP THAT TIRE WAS BEYOND REPAIR, CONSUMER IS SEEKING FOR REIMBURSEMENT (MICHELIN SYMMETRY TIRE P225-60-16)*JB
WHEN GROUND IS WET THE BRAKE PEDAL WILL GO DOWN TO FLOOR, CAUSING REAR WHEELS TO LOCK UP. PLEASE PROVIDE FURTHER INFORMATION.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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