2004 Mercury Montego Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Mercury Montego, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure125.0%
- Driver assistance125.0%
- Other / unspecified125.0%
- Transmission125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
OPENED LIFT GATE TO REMOVE PACKAGE FROM TRUNK AREA, HINGE BROKE AND THE LIFT GATE FELL ON MY HUSBAND'S HEAD. HE WAS STRUCK WITH THE HITCH/LOCKING MECHANISM. WONDERING IF THESE LIFT GATES ISSUES (INCLUDING THOSE RECALLED FOR 2002 & 2003 MODELS) HAVE ANY CORRELATION TO THE LIFT GATE PANELS CRACKING FROM BELOW THE WIPER ASSEMBLY, AROUND THE LOGO, TO THE BOTTOM OF THE LIFT GATE PANEL. I AM REALLY STRUGGLING WITH THE REASONING THAT THERE ARE NOT ENOUGH COMPLAINTS FOR THE 2004 MODEL TO ISSUE A RECALL. IS IT GOING TO TAKE SOME GETTING HIT JUST RIGHT IN THE HEAD AND DYING? THERE IS NO WARNING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHENEVER THE VEHICLE SHIFTED IN REVERSE, THE RIGHT REAR WHEEL MADE A LOUD SQUEALING NOISE. VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. DEALER INFORMED THE CONSUMER THAT MOISTURE PENETRATED INTO THE WHEEL, AND THEY WERE UNABLE TO RESOLVE THIS PROBLEM. THE INFORMATION WAS SENT TO THE MANUFACTURER FOR ANALYSIS.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .