RoadVitals

2000 Mercury Mountaineer Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Mar 11, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
19%
of 123 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2000 Mercury Mountaineer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

Shown in the owner’s own words, exactly as filed

Body & structureElectrical
Filed Mar 11, 2016

REAR DOOR LATCH IS INOPERATIVE. ALSO RIGHT FRONT PASSENGER DOOR LOCK IS INOPERATIVE.

NHTSA ID
10846148
Incident
Mar 10, 2016
Mileage
101,489 mi
ElectricalEngine
Filed Jul 29, 2015
Fire reported

TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE PARKED, THE VEHICLE ERUPTED INTO FLAMES WITHOUT WARNING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE REMAINED AT THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE PARKED IN FRONT OF THE CONTACT'S VEHICLE WAS ALSO DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

NHTSA ID
10744582
Incident
Jul 27, 2015
Mileage
155,000 mi
Driver assistanceElectricalEngine
Filed Nov 25, 2014
Fire reported

I WAS DRIVING TO AN INTERSECTION WITH MY FAMILY WHILE GOING 45 MPH. I NOTICED BLACK COMING THROUGH THE VENTS. I PULLED OFF TO A GAS STATION PARKING LOT. I PROCEEDED TO USE FIRE EXTINGUISHERS UNDER THE HOOD, THE FIRE DEPARTMENT HAD TO COME PUT IT OUT. THEY DID A LOOK THROUGH AND DETERMINED THE FIRE STARTED AT THE FUSE BOX. I WENT HOME AND RESEARCHED THAT THIS IS A RECURRING PROBLEM WITH THIS TYPE OF VEHICLE. I'M NOW OUT THE 6500 I USED TO PURCHASE IT. I CANT FIX IT OR TRADE IT IN NOW. *TR

NHTSA ID
10660886
Incident
Sep 9, 2014
Mileage
183,345 mi
Driver assistanceElectricalEngine
Filed Nov 25, 2014
Fire reported

I WAS DRIVING DON THE ROAD TO AN INTERSECTION GOING 45 MPH AND NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. I PROCEEDED TO PULL OVER AND GOT MY FAMILY OUT THE CAR BEFORE THE ELECTRICAL WAS COMPLETELY FRIED. I TRIED TO PUT THE FIRE OUT WITH TWO EXTINGUISHERS AND HELP FROM FELLOW BYSTANDERS. THE BLAZE UNDER THE HOOD HAD TO BE PUT OUT BY THE FIRE DEPARTMENT. I RECEIVED A POLICE AND FIRE REPORT. THE AREA THAT THE FIRE HAD ORIGINATED FROM WAS THE FUSE BOX. I KNOW THIS WAS A FACTORY PROBLEM BECAUSE I DIDN'T DO ANY WORK IN THOSE AREAS. I WOULD LIKE COMPENSATION FOR MY VEHICLE BECAUSE I'M NOW OUT 6500 DOLLARS AND I SEARCHED ONLINE AND READ ABOUT OVER A 100 EXPLORER AND MOUNTAINEER FIRES UNDER THE HOOD. I NEVER RECEIVED ANY RECALLS FOR MY VEHICLE AND I OWNED IT OVER 10 YEARS. *TR

NHTSA ID
10660877
Incident
Sep 9, 2014
Mileage
183,345 mi
ElectricalInterior & seats
Filed Nov 14, 2014

TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE DOOR LOCKS BECAME INOPERABLE AT TIMES AND TOOK NUMEROUS ATTEMPTS BEFORE THE LATCH WOULD OPEN. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID
10655124
Incident
Sep 1, 2014
Mileage
150,000 mi
Electrical
Filed Jun 13, 2014
Fire reported1 injury reported

I AM DISABLE ON JUNE 11, 2014 I WAS TRAVELING ABOUT 35 MPH AND SUDDENLY FLAMES GUSHED FROM THE DASH I STOPPED THE IGNITION WOULD NOT TURN OFF FIRE WIPPED MY RIGHT SIDE AND I BROKE MY ANKLE TRYING TO GET OUT OF THE CAR. *JS

NHTSA ID
10598164
Incident
Jun 11, 2014
Mileage
199,000 mi
Electrical
Filed Dec 27, 2011
Fire reported

TL* THE CONTACT OWNED A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF FOR APPROXIMATELY FORTY-FIVE MINUTES WHEN THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT ALSO INFORMED THE CONTACT THAT THE FIRE ORIGINATED ON THE DRIVER'S SIDE NEED THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

NHTSA ID
10441368
Incident
Dec 26, 2011
Mileage
119,000 mi
ElectricalInterior & seats
Filed Oct 11, 2011

THE AUTOMATIC LOCKS DO NOT WORK ON ALL THE DOORS. I'VE HAD THESE LOCKS WORKED ON, BUT THEY CONTINUE TO NOT WORK. THIS IS A SAFETY ISSUE, AS THE DOORS WILL NOT OPEN AT ALL. THE DRIVER'S SIDE REAR DOOR WILL NOT OPEN WHEN YOU TRY THE AUTO-LOCKS, AND THE LOCK CANNOT BE MANUALLY PULLED UP, THUS LEAVING THE REAR-SEATED OCCUPANT TRAPPED IN THE CAR. THIS OFTEN TIMES WITH THE FRONT PASSENGER AS WELL. IT ALSO HAPPENS WITH THE REAR HATCH. *KB

NHTSA ID
10429486
Incident
May 1, 2010
Mileage
70,000 mi
ElectricalExterior lighting
Filed Aug 12, 2011

TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 35 MPH ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT NOTICED SMOKE EMITTING FROM THE HAZARD WARNING SWITCH HOUSING. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. ..UPDATED 09/29/11 *BF THE TURN SIGNAL SWITCH WAS REPLACED. UPDATED 10/07/11

NHTSA ID
10419202
Incident
May 28, 2011
Mileage
117,000 mi
Electrical
Filed Mar 19, 2009
Fire reported

FIRE UNDER HOOD WHILE DRIVING. VEHICLE ENGINE, WIRING, BATTERY, FRONT TIRES, ALL RUBBER PARTS, BELTS DESTROYED. LOOKS TO BE TOTALED/BURT BEYOND REPAIR. *TR

NHTSA ID
10262435
Incident
Mar 18, 2009
Mileage
138,000 mi
ElectricalVisibility
Filed Mar 4, 2008

TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHEN THE CONTACT PURCHASED THE VEHICLE, THE REAR WIPER WAS NOT WORKING AT ALL. THE FAILURE WAS NOTICED WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ARM, MOTOR, AND WIRING WERE REPLACED. AFTERWARDS, THE FRONT WIPERS WOULD NOT RECEIVE WIPER FLUID. THE DEALER CORRECTED THE FAILURE AND THE WIPERS WORKED FOR APPROXIMATELY 3-4 WEEKS. CURRENTLY, THE FRONT WIPERS ARE THE ONLY ONES THAT FUNCTION. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THE FAILURE WAS NOT A SAFETY ISSUE AND WERE NO LONGER INVOLVED WITH NHTSA CAMPAIGN ID NUMBER 00V072000 (ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS). THE CURRENT AND FAILURE MILEAGES WERE 126,000.

NHTSA ID
10220073
Incident
Oct 6, 2007
Mileage
126,000 mi
Electrical
Filed Aug 4, 2006

SMOKE COMING FROM TURN SIGNAL WHEN BEING USED. HAPPENS ONLY WHEN YOU ARE TURNING LEFT. BACK WINDSHIELD WIPER WORKS FOR A FEW WEEKS THEN NEEDS MOTOR TO BE REPLACED. STEREO LIGHTS QUITE WORKING WILL COME ON ONLY IF YOU ARE DRIVING IN THE RAIN. *JB

NHTSA ID
10164454
Incident
Jun 15, 2006
Mileage
50,000 mi
Driver assistanceElectrical
Filed May 11, 2006
Fire reported

2000 MERCURY MOUNTAINEER 2WD. CAUGHT FIRE IN A PARKING LOT WITHIN A FEW MINUTES OF TURNING OFF THE IGNITION. SPARKS FELL FROM UNDER THE ENGINE COMPARTMENT AND THEN CAUGHT FIRE. FIRE DEPT. RESPONDED TO FIRE. *JB

NHTSA ID
10157394
Incident
May 10, 2006
Mileage
102,000 mi
Electrical
Filed Nov 1, 2005

LCD DISPLAY ON STEREO/CLOCK ONLY WORKS OCCASIONALLY MOST OF THE TIME THERE IS NOT A TIME DISPLAY AVAILABLE. AND WE HAVE VARIOUS GAUGES THAT WILL NOT WORK AND THEN WILL WORK FOR A BRIEF TIME AND THEN AGAIN STOP WORKING. *JB

NHTSA ID
10141389
Incident
May 1, 2003
Mileage
36,001 mi
Electrical
Filed Sep 29, 2005

CONSUMER LOST USE OF ALL ACCESSORIES IE. LIGHTS, MIRRORS, POWER DOOR LOCKS, WIPERS POWER WINDOWS ETC. THE CONSUMER HAD GEM MODULE AND WIPER MOTOR REPLACED. *TS *NM

NHTSA ID
10138822
Incident
Sep 1, 2005
Electrical
Filed Nov 9, 2004

THIS HAS TO BE WORST CAR I HAVE EVER OWNED. THE RADIO DISPLAY GOES ON WHEN IT WANTS, IT MAKES TERRIBLE NOISES, RIDES TERRIBLE AND IT DEPRECIATES TERRIBLE. I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. THIS IS A TERRIBLE CAR. ANYONE THAT WANTS TO BUY ONE SHOULD NOT, IT LOOKS LIKE A CLASSY SUV BUT IT IS A BIG PIECE OF JUNK.*AK

NHTSA ID
10098564
Incident
Nov 1, 2004
Electrical
Filed Feb 12, 2004

NO POWER SWITCH, WIPERS, WINDOWS, AUTOMATIC DOOR LOCKS, ETC... *PH RECALL#00V072000. THE CONSUMER COVERED THE COST OF THE WIPER MOTOR MODULE. *SC

NHTSA ID
10058067
Electrical
Filed Nov 24, 2003

THE DISPLAY SCREEN ON THE STEREO SYSTEM NO LONGER WORKS. AT TIMES IT COMES ON FOR A FEW MINUTES AND THEN GOES OUT AGAIN. THIS MAKES IT IMPOSSIBLE TO KNOW WHAT STATION IT IS ON, THE TIME, ADJUSTING THE SETTINGS ON THE SPEAKERS, ETC. I HAVE TALKED TO OTHERS THAT HAVE THIS SAME PROBLEM. *LA

NHTSA ID
10047505
Incident
Oct 28, 2003
Mileage
40,500 mi
Electrical
Filed Oct 9, 2003

STEREO SYSTEM CONSOLE LIGHT KEEPS GOING OUT ... IT HAS BEEN OUT FOR A LONG TIME.. NOW IT COMES ON WHEN IT WANTS TO. AND ITS ON FOR ABOUT 3 MINUTES AND GOES OUT AGAIN AND STAYS OUT A WHOLE DAY AND COMES ON THE NEXT DAY FOR ABOUT 3 MINUTES. MY NEIGHBOR HAS THE SAME VEHICLE AND HAS HAD THE SAME PROBLEM. *LA

NHTSA ID
10041521
Incident
Mar 7, 2003
Electrical
Filed Jul 1, 2003

THE DAY AFTER TAKING VEHICLE FROM DEALER RADIO LCD SCREEN FLASHED BRIGHT LIKE A PHOTO BULB AND HAS BEEN OUT EVER SINCE, THERE WAS A SMALL AMOUNT OF SMOKE.*AK

NHTSA ID
10025242
Incident
Jun 15, 2003
Mileage
65,315 mi
Electrical
Filed May 27, 2003

ENGAGING THE LEFT TURN SIGNAL CAUSES SMOKE TO BE EMITTED FROM THE EMERGENCY FLASHER SWITCH HOUSING ON TOP OF THE STEERING COLUMN. *TT

NHTSA ID
10020598
Incident
May 22, 2003
Mileage
85,000 mi
ElectricalSteering
Filed Oct 23, 2002

CONSUMER STATED SMOKE EMITTED FROM THE STEERING COLUMN WHILE DRIVING.MR THE RADIO WAS REPLACED.*JB

NHTSA ID
8021471
Incident
Sep 1, 2002
Mileage
34,000 mi
ElectricalEngineFuel system+3 more
Filed Jan 22, 2001

THE VEHICLE WAS SOLD WITH THE WRONG SIZE TIRES ON THE VEHICLE, WHICH WAS THE POSSIBLE CAUSED OF PROBLEMS WITH THE SPEEDOMETER READINGS. *MJS

NHTSA ID
559104
Incident
Dec 1, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .