2005 Mercury Mountaineer Problems

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR HATCHBACK PANEL WAS CRACKED IN SEVERAL LOCATIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (FIVE STAR FORD, 6618 NE LOOP 820 AT RUFE SNOW, NORTH RICHLAND HILLS, TX 76180-7844, 817-500-0097) AND WAS INFORMED THAT THEY COULD NOT REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 100,000.

THE MOUNTAINEER IS A 2005. I LOVE THE VEHICLE BUT, THE PAINT IS ALMOST GONE ON THE HOOD AND IS STARTING TO BUBBLE IN OTHER AREA. THIS IS MY DAILY CAR, HAS BEEN GARAGE KEPT UNTIL MAY 2018. I CANNOT THINK OF ANYTHING WHICH WOULD HAVE CAUSED THIS.

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, it will kick into gear at times constantly and cause problems driving safely ,this is a common problem I'm hearing and reading in the internet with the ford/ mercury mountaineer the manufactory does not want to accept responsibility with this problem ..... this is clear a RECALL ISSUE that needs to be addressed before someone gets killed on the highway by getting rammed by a semi-truck which it almost happened to me !!!! a multi-million dollar law suit is in order if they do not acknowledge and fix this problem

I PURCHASED A USED 2005 MERCURY MOUNTAINEER LAST MONTH, WITH 135,400 MILES, WHILE USING CRUISE CONTROL AND TRAVELING APPROXIMATELY 35 MPH, THE ROAD WENT FROM LEVEL TO A VERY SLIGHT DOWNGRADE. THE CAR THEN JUST SHUT OFF AFTER AUDIBLE WARNING BELL WAS HEARD. NOTICED DASHBOARD LIGHTS WERE ALL LIT AND BATTERY GAGE WAS NORMAL. I LOST POWER STEERING, BRAKES AND OIL PRESSURE. AFTER PULLING SAFELY TO THE SIDE OF THE ROAD, I RESTED FOR 30 SECONDS BEFORE RESTARTING THE CAR, WHICH SUBSEQUENTLY OPERATED NORMALLY. AFTER TAKING IT IN FOR AN OIL CHANGE AND SAFETY CHECK, I WENT ON A 450 MILE WEEKEND TRIP AND HAD NO ISSUES, RESTRICTING CRUISE CONTROL TO HIGHWAY SPEEDS. THE OTHER DAY, I WAS TRAVELING ON A DIFFERENT STRETCH OF LEVEL ROAD IN MY TOWN WHILE USING CRUISE CONTROL AT APPROX. 35 MPH. AFTER HEADING INTO A SLIGHT DOWNGRADE, I AGAIN HEARD THE WARNING BELL, FOLLOWED BY ENGINE SHUT OFF. A "CHECK GAGE" LIGHT CAME ON AND I LOST POWER STEERING, OIL PRESSURE AND BRAKES. THIS TIME, I GENTLY SHIFTED THE CAR INTO NEUTRAL, AND WHILE COASTING AT 15-20 MPH I TURNED THE IGNITION OFF BEFORE RESTARTING WITHOUT ISSUE. THE CAR HAS SUBSEQUENTLY OPERATED NORMALLY, BUT I HAVE NOT ENGAGED THE CRUISE CONTROL AT ANY SPEED.

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, it will kick into gear at times constantly and cause problems driving safely ,this is a common problem I'm hearing and reading in the internet with the ford/ mercury mountaineer the manufactory does not want to accept responsibility with this problem ..... this is clear a RECALL ISSUE that needs to be addressed before someone gets killed on the highway by getting rammed by a semi-truck which it almost happened to me !!!! a multi-million dollar law suit is in order if they do not acknowledge and fix this problem

ON TWO OCCASIONS THE ENGINE CUT OUT WHILE DRIVING THE CAR, ALL THE ENGINE WARNING LIGHTS CAME ON. ONCE THE CAR WAS SAFELY OFF THE ROAD AND PLACED IN PARK IT WOULD START AND CONTINUE TO OPERATE. THE FORD DEALER SAID THAT THERE WAS NOT FAULT CODE IN THE COMPUTER, THEY COULD NOT DUPLICATE THE FAILURE AND COULD NOT FIND ANY FAULT IN THE ENGINE SYSTEM. FORD SERVICE REPRESENTATIVES SAID I SHOULD GO A DIFFERENT FORD DEALER AND SEE IF THEY COULD SOLVE THE PROBLEM. I FIND SIMILAR ENGINE FAILURES DOCUMENTED ON THE INTERNET FOR THIS GENERATION OF CAR. MORE CURRENT SIMILAR MODEL ARE NOT REPORTED TO HAVE THIS PROBLEM. THUS I ASSUME FORD FOUND AND FIXED THIS PROBLEM. I ASKED THEM TO TELL ME HOW THEY SOLVED THE PROBLEM, THEY SAID THAT WAS NOT POSSIBLE. SO, I HAVE AN OTHERWISE GOOD CAR WHICH I CAN DO USE NOR IN GOOD CONSCIENCE SELL TO SOMEONE ELSE. PLEASE HELP! *TR

TRANSMISSION JERKING AND JUMPING INTO GEAR, AND REVERSE, ROLL FORWARD IN PARK ON A HILL. LIFTGATE HAS A CRACK AROUND AND UNDER THE SYMBOL. *KB

STARTED OUT AS A GOOD CAR. AT ABOUT 48000 MILES IT STARTED TO INTERMITTENTLY REFUSE TO GO INTO FORWARD OR REVERSE WHEN PLACED IN GEAR. MADE SURE IT WAS IN GEAR AND ALSO WOULD MOVE THE SHIFT LEVER OUT OF GEAR AND BACK AGAIN. STEPPING ON THE GAS JUST REVVED UP THE ENGINE. SOMETIMES IT WOULD CATCH AND THE CAR WOULD JUMP FORWARD OR BACKWARD. IT IS PRESENTLY IN A TRANSMISSION SHOP AND APPEARS IT NEEDS TO BE REBUILT. LARGE METAL CHIPS WERE FOUND IN THE OIL PAN. I WAS TOLD BY THE DEALER THAT I DIDN'T HAVE A DRIVE TRAIN WARRANTY, THEY WEREN'T AVAILABLE FOR THE 2005, I ONLY HAD THE 3YEAR 36,000 MILE WARRANT. THE TRANSMISSION SHOP SHOWED ME LARGE CHIPS IN THE OIL PAN. ALSO WHEN DISASSEMBLED THEY COULDN'T FINE WHAT WAS CALLED A NEEDLE PIN, WHICH RUNS THROUGH THE MIDDLE OF THE TRANSMISSION. WITH THAT GONE THE TRANSMISSION WAS GONE. THIS WASN'T A NORMAL OCCURRENCE. SO SELVES, WASHERS/SPACERS, GEARS ETC. SLOWLY WERE BEING DESTROYED. OVERHAUL KIT TORQUE CONVERTOR, PLANETARY ASSY, SOLENOID ASSY., SERVO CASE REPAIR KIT, AND TRANSMISSION FLUID. AND ALL OF THE LATEST PARTS FROM FORDS 6TH UPGRADE ON THIS TRANSMISSION WERE INSTALLED. FORD SHOULD HAVE A RECALL ON THIS TRANSMISSION. REIMBURSEMENT FOR COSTS WOULD BE NICE. BUT THEN I'M A DREAMER, AND BELIEVE CARS ARE BEING BUILT BETTER THAN THEY ARE. AFTER A WEEK OR SO OF DRIVING AND THE SHIFTING STILL NOT SMOOTH AND PARTS BEING SWITCHED OUT. I WAS TOLD IT WOULD BE OKAY TO OUT OF STATE. I GOT ABOUT 70 MILES WHEN THE TRANSMISSION DUMPED THE TRANSMISSION FLUID ON THE HIGHWAY. AFTER A $200 TOW BACK TO THE GARAGE AND ANOTHER WEEK OF SEARCHING FOR THE PROBLEM IT WAS DECIDED IT WAS THE VALVE BLOCK. THE ONLY THING THAT WAS NOT CHANGED. SEEMED THE VALVE BLOCK WAS WARPED. IT WAS REPLACED AND THE CAR IS BACK TO NORMAL. THIS SHOULD NOT BE HAPPENING TO A CAR WITH 48500 MILES ON IT. FORD SHOULD BE ASHAMED OF THEM SELVES FOR PRODUCING A CAR VEHICLE THAT HAS SO MANY TRANSMISSION PROBLEMS. I UNDERSTAND FORD IS NOW ON THE 7TH UPGRADE. *TR

The truck bearing keep going out the spark plugs overloaded and I can’t accelerate at times when I’m driving it slows down then starts back up

The Transmission won't shift into 3rd and 4th gear, hitting hard into gears at starting, slipping begins after 35 mph..replaced torque converter.

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A KNOCKING NOISE FROM THE MIDDLE OF THE DASHBOARD AND COLD AIR WAS BLOWING FROM THE VENTS. THE DEALER DIAGNOSED THAT THE TEMPERATURE BLENDER ACTUATOR FAILED AND NEEDED REPLACEMENT. THIS WAS THE THIRD TIME THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,581.

MY HUSBAND WAS DRIVING OUR 2005 MERCURY MOUNTAINEER AND HE WAS GOING LESS THAN 20 MILES PER HOUR ON A MAIN STREET AND GOT IN A ACCIDENT THE WOMAN STOPPED SHORT AND HE REAR ENDED HER. THE CAR TOTALLED UP BUCKLED UP AIR BAGS NEVER INFLATED THEY CAME OUT COMPLETELY DEFLATED. ISSUE WITH THIS CAR ALSO IS THE ELECTRIC DRIVER WINDOW DIES OUT MECHANIC COULD NOT FIGURE OUT BOUGHT NEW MOTORS STILL WOULDNT OPEN ELECTRIC SWITCHES THEY THOUGHT IT WAS FULLY ELECTRONIC THEY WHERE GOING TO RE WIRE VERY EXPENSIBE BUT CAR WAS TOTALLED. CAR HORRIBLE ON GAS ALSO. HAVE PICTURES OF DELATED AIR BAGS BOTH DRIVER AND PASSANGER

WHILE DRIVING 50 MPH VEHICLE STALLED THREE TIMES. TOOK IT TO A GARAGE, WAS TOLD IT WAS NECESSARY TO HAVE THE VEHICLE WHEN IT STALLED. FOUND ELEVEN (11) SIMILAR COMPLAINTS ON YOUR SITE! PERHAPS THERE IS SOME VALIDITY TO THE COMPLAINTS. ALL PARTS OF THE VEHICLE RELATED TO SAFE DRIVING WERE RENDERED USELESS. SOUNDS LIKE A SAFETY ISSUE TO ME!

BRAKE PEDAL WENT TO FLOOR, THEN LIFTED PEDAL, THEN I HAD BRAKES, I SHOULDN'T HAVE TO PUMP MY BRAKES TO STOP MY VEHICLE, SERVICE CENTER REPLACED FRONT ROTORS, PADS, AND REAR ROTORS AND PADS, BLEED THE SYSTEM, THIS LASTED ALL BUT 3 DAYS AND IT HAPPENED AGAIN, WHAT GIVES WITH FORD, MERCURY BRAKE ISSUES......? *TR

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE VEHICLE BEGAN TO SWAY BACK AND FORTH IN THE REAR. THE VEHICLE WAS TAKEN TO A REPAIR SHOP BUT THE MECHANIC COULD NOT DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT REPLACED ALL OF THE TIRES AND BRAKES; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS APPROXIMATELY 102,000.

"TAKATA RECALL" PURCHASED THE VEHICLE WITH 158,000 MILES ON IT. OWNED FOR ONE MONTH. BARELY DRIVING EVEN 12 MILES A DAY AS I HAVE BEEN LAID OFF FROM JOB. VEHICLE WAS PARKED IN DRIVEWAY, SITTING. OPENED THE REAR LIFT GATE TO RETRIEVE GROCERIES AND CLOSED GATE. REAR WINDOW BLEW OUT INTO A MILLION PIECES WITH THE CENTER PIECE THAT IS PLASTIC? TWISTED AS WELL. DID NOTICE CRACK IN PANEL NEAR THE EMBLEM SHORTLY AFTER THE PURCHASE OF VEHICLE AND I THOUGHT THAT THE PRIOR OWNER MAY HAVE BACKED INTO SOMETHING , ALTHOUGH THERE WAS NO DENT OR PAINT MARKED UP NEAR THE CRACK, SO I WAS STUMPED AS TO HOW IT GOT THAT WAY). AFTER INQUIRING ON THE INTERNET, I FOUND SEVERAL COMPLAINTS ABOUT THE LIFT GATE PANEL AND GLASS FALLING OUT. I HAD SEALED THE CRACK WITH CLEAR SILICONE JUST A WEEK AFTER PURCHASING IN ORDER TO KEEP THE WATER OUT OF THE LIFT GATE. DEALER RAN MY VIN AND SAID THERE WAS NO RECALL FOR THIS VEHICLE. I PURCHASED A VEHICLE REPORT THIS MORNING FOR MY VIN AND IT INDICATES THAT THERE WAS A RECALL ON GLASS THAT STATES THE #DOT430 IS DEFECTIVE GLASS. I AM NOT SURE IF THIS IS THE STAMPING ON MY GLASS AS THE DEALERSHIP/BODYSHOP REMOVED THAT PANEL AND THREW OUT THE PANEL IN THE GARBAGE. THEY SEALED THE REAR LIFT GATE WITH PLASTIC WHILE THE INSURANCE ADJUSTER EVALUATES. I KNOW THIS PROBLEM HAS BEEN ONGOING BY ALL THE REPORTS THAT I HAVE READ ONLINE AND SHOULD BE COVERED BY FORD OR WHATEVER MANUFACTURER WHO SUPPLIED PARTS. THIS IS A VERY DANGEROUS ISSUE AND NEEDS TO BE ADDRESSED AND SHOULD NOT BE THE RESPONSIBILITY OF THE OWNER TO FIX. MY INSURANCE COMPANY TOLD ME LAST WEEK THAT I MAY BE RESPONSIBLE SINCE I WAS NOT INVOLVED IN AN CAR ACCIDENT. THIS SHOULD NOT BE MY RESPONSIBILITY TO PAY FOR!

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE LIFT GATE HINGE ON THE DRIVER'S SIDE FAILED TO KEEP THE GLASS UP. THE VEHICLE WAS TAKEN TO A DEALER AND BOTH LIFT GATE GLASS HINGES WERE REPLACED. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 01I010000 (VISIBILITY). HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

MY HUSBAND WAS DRIVING OUR 2005 MERCURY MOUNTAINEER AND HE WAS GOING LESS THAN 20 MILES PER HOUR ON A MAIN STREET AND GOT IN A ACCIDENT THE WOMAN STOPPED SHORT AND HE REAR ENDED HER. THE CAR TOTALLED UP BUCKLED UP AIR BAGS NEVER INFLATED THEY CAME OUT COMPLETELY DEFLATED. ISSUE WITH THIS CAR ALSO IS THE ELECTRIC DRIVER WINDOW DIES OUT MECHANIC COULD NOT FIGURE OUT BOUGHT NEW MOTORS STILL WOULDNT OPEN ELECTRIC SWITCHES THEY THOUGHT IT WAS FULLY ELECTRONIC THEY WHERE GOING TO RE WIRE VERY EXPENSIBE BUT CAR WAS TOTALLED. CAR HORRIBLE ON GAS ALSO. HAVE PICTURES OF DELATED AIR BAGS BOTH DRIVER AND PASSANGER

OWN A 2005 MERCURY MOUNTAINEER. SINCE I'VE PURCHASED IT I'VE HAD ISSUES WITH THE AIRBAG LIGHT STAYING ON, THE SEATBELTS NOT REGISTERED AS BEING UNDONE AND THE GAS NOT REGISTERING (I FILL IT UP AND IT SAYS THE LAST AMOUNT AND WILL NOT SAY IT'S FULL UNTIL SOMETIMES 2-3 DAYS). I'M MOST CONCERNED ABOUT THE AIRBAGS AND THE SEATBELTS. I SEEN THAT EARLIER MODELS AND 2006 HAVE ISSUES WITH THE AIRBAG NOT DEPLOYING. THE DEALERSHIP HAS REPLACED THE SENSOR 3 TIMES FOR THE AIRBAG AND PUT IN A NEW SEAT BELT SYSTEM ABOUT 15 MOS. AGO. THE DEALERSHIP WILL NOT COVER IT AGAIN AND SAYS I NEED TO PAY FOR IT. THIS HAS BEEN AN ONGOING PROBLEM AND FROM THE WEB RESEARCH, IT'S NOT PROBLEMS THAT MERCURY/FORD IS UNAWARE. THESE ARE SAFETY ISSUES. *TR

The truck bearing keep going out the spark plugs overloaded and I can’t accelerate at times when I’m driving it slows down then starts back up

WITHOUT WARNING OF ANY KIND THE ENGINE QUITS UNDER 35 MPH, SOMETIMES WITH CRUISE CONTROL ON. AFTER CAR ROLLS TO A STOP, IT CAN RESTART RIGHT AWAY. LOSS OF POWER STEERING AND BRAKES. DEALER SAYS NO CODES TO BACK UP COMPLAINT. THIS HAS AS HAPPENED AT LEAST 3X SPREAD OVER 35,000 ODOMETER MILES. *TR

The truck bearing keep going out the spark plugs overloaded and I can’t accelerate at times when I’m driving it slows down then starts back up

OWN A 2005 MERCURY MOUNTAINEER. SINCE I'VE PURCHASED IT I'VE HAD ISSUES WITH THE AIRBAG LIGHT STAYING ON, THE SEATBELTS NOT REGISTERED AS BEING UNDONE AND THE GAS NOT REGISTERING (I FILL IT UP AND IT SAYS THE LAST AMOUNT AND WILL NOT SAY IT'S FULL UNTIL SOMETIMES 2-3 DAYS). I'M MOST CONCERNED ABOUT THE AIRBAGS AND THE SEATBELTS. I SEEN THAT EARLIER MODELS AND 2006 HAVE ISSUES WITH THE AIRBAG NOT DEPLOYING. THE DEALERSHIP HAS REPLACED THE SENSOR 3 TIMES FOR THE AIRBAG AND PUT IN A NEW SEAT BELT SYSTEM ABOUT 15 MOS. AGO. THE DEALERSHIP WILL NOT COVER IT AGAIN AND SAYS I NEED TO PAY FOR IT. THIS HAS BEEN AN ONGOING PROBLEM AND FROM THE WEB RESEARCH, IT'S NOT PROBLEMS THAT MERCURY/FORD IS UNAWARE. THESE ARE SAFETY ISSUES. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER EQUIPPED WITH FOUR COOPER DISCOVERER H/T TIRES, SIZE: 245/65R17. THE CONTACT STATED THAT ALL FOUR TIRES RUMBLED AND RODE ROUGHLY INSTEAD OF PROVIDING A SMOOTH, STABLE RIDE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A TIRE FACILITY MORE THAN FIVE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED, BUT HAD NOT REQUESTED THAT THE TIRES BE SENT TO THEM FOR TESTING. THE CONTACT WAITED OVER TWO YEARS FOR A RESPONSE FROM THE MANUFACTURER AND DECIDED TO REPLACE THE TIRES ON HIS OWN. ONCE THE TIRES WERE REPLACED, THE RUMBLING STOPPED. THE DOT NUMBER, VIN, AND TIRE AND VEHICLE FAILURE MILEAGE WERE UNKNOWN.

HAD WARPED ROTORS WITHIN FIRST 2,000 MILES. FORD WOULD ONLY GROUND ROTORS BUT DEALER REPLACED THEM AT NO CHARGE. I HAVE ALSO EXPERIENCED A LOUD, THUMPING NOISE WHEN I AM MAKING A SHARP TURN TO LEFT OR RIGHT AT A VERY LOW SPEED. ALSO, OFTEN WHEN PUTTING CAR IN REVERSE MANY TIMES THERE IS A LARGE THUMP AND VEHICLE APPEARS TO SHIFT HARD. FINALLY, WHEN STOPPED ON A STEEP HILL, AFTER REMOVING FOOT FROM BRAKE, VEHICLE ROLLS BACKWARDS MANY TIMES. *JB

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON THE DAY THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED FLUID LEAKING ONTO HER GARAGE FLOOR. SHE RETURNED TO THE DEALER AND WAS INFORMED THAT THE PINION SEAL NEEDED TO BE REPLACED, AND REPAIRS WERE MADE. WHILE TRAVELING 45 MPH, THE CONTACT ATTEMPTED TO SET THE CRUISE CONTROL AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. SHE WAS ABLE TO PULL OVER TO THE SHOULDER AND RESTART THE VEHICLE TO DRIVE HOME. AFTER WORK ONE EVENING, SHE WAS UNABLE TO START THE VEHICLE. AFTER 20 MINUTES, HER FATHER ARRIVED AND WAS ABLE TO FORCEFULLY START THE VEHICLE. THE CONTACT RETURNED TO THE DEALER THE FOLLOWING DAY, BUT THEY COULD NOT DUPLICATE THE FAILURE WITH THE CRUISE CONTROL OR THE STALLING. ON JUNE 16, 2008, SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED A FUSE. UPON FURTHER INSPECTION, THEY IDENTIFIED A BUSHING THAT NEEDED TO BE REPLACED AS WELL. ALL OF THESE FAILURES OCCURRED WITHIN FOUR MONTHS OF PURCHASING THE VEHICLE AND WITH LESS THEN 4,000 MILES PLACED ON THE VEHICLE BY THE CONTACT. THE FAILURE MILEAGE WAS 34,177 AND CURRENT MILEAGE WAS 37,600. UPDATED 07/15/08 *BF WHEN THE CONSUMER STARTED THE VEHICLE, THE POWER SEATS AND POWER LOCKS FAILED TO WORK. THE CONSUMER RETURNED TO THE DEALER AND THEY REPLACED THE DRIVER SIDE MOTOR. THE SWAY BAR BUSHINGS WERE REPLACED. UPDATED 07/15/08

TL*THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON THE DAY THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED FLUID LEAKING ONTO HER GARAGE FLOOR. SHE RETURNED TO THE DEALER AND WAS INFORMED THAT THE PINION SEAL NEEDED TO BE REPLACED, AND REPAIRS WERE MADE. WHILE TRAVELING 45 MPH, THE CONTACT ATTEMPTED TO SET THE CRUISE CONTROL AND THE VEHICLE SHUT OFF IN THE MIDDLE OF THE ROAD. SHE WAS ABLE TO PULL OVER TO THE SHOULDER AND RESTART THE VEHICLE TO DRIVE HOME. AFTER WORK ONE EVENING, SHE WAS UNABLE TO START THE VEHICLE. AFTER 20 MINUTES, HER FATHER ARRIVED AND WAS ABLE TO FORCEFULLY START THE VEHICLE. THE CONTACT RETURNED TO THE DEALER THE FOLLOWING DAY, BUT THEY COULD NOT DUPLICATE THE FAILURE WITH THE CRUISE CONTROL OR THE STALLING. ON JUNE 16, 2008, SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED A FUSE. UPON FURTHER INSPECTION, THEY IDENTIFIED A BUSHING THAT NEEDED TO BE REPLACED AS WELL. ALL OF THESE FAILURES OCCURRED WITHIN FOUR MONTHS OF PURCHASING THE VEHICLE AND WITH LESS THEN 4,000 MILES PLACED ON THE VEHICLE BY THE CONTACT. THE FAILURE MILEAGE WAS 34,177 AND CURRENT MILEAGE WAS 37,600. UPDATED 07/15/08 *BF WHEN THE CONSUMER STARTED THE VEHICLE, THE POWER SEATS AND POWER LOCKS FAILED TO WORK. THE CONSUMER RETURNED TO THE DEALER AND THEY REPLACED THE DRIVER SIDE MOTOR. THE SWAY BAR BUSHINGS WERE REPLACED. UPDATED 07/15/08

TL* - THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. ON 11/20/06 THE CONTACT'S HEATER ON/OFF SWITCH WOULDN'T ALLOW HER TO TURN THE HEATER OFF. THE CONTACT HAD TO DRIVE WITH THE WINDOWS ROLLED DOWN. THE CONTACT ALSO ATTEMPTED TO TURN THE VEHICLE OFF AND RESTART AND THE FAILURE CONTINUED TO OCCUR. WHILE DRIVING ON 12/18/06 AT 35MPH THE ENGINE STALLED AND THE VEHICLE SHUT OFF. THE WARNING INDICATOR LIGHT READ CHECK ENGINE, LOW PRESSURE PRIOR TO THE FAILURE. THE FAILURE ALSO OCCURRED ON 1/19/07. EACH TIME THE FAILURE OCCURRED THE CONTACT WAS USING THE CRUISE CONTROL. THE VEHICLE HAS BEEN DIAGNOSED AND FOUND THE VEHICLE TO BE OPERATING NORMALLY. THE MECHANIC HAS ALSO DRIVEN THE VEHICLE TO DIAGNOSE IT SINCE THE LAST FAILURE AND HAS EXPERIENCED NO FAILURES. SHE WAS ADVISED THAT THE SERVICE MANAGER WOULD CONTACT HER RE: THE FAILURE AND AFTER THE INITIAL CONTACT, SHE HASN'T RECEIVED ANY CALLS FROM HIM. AFTER 15 TO 20 MINUTES, THE VEHICLE WILL RESTART. THE MOST RECENT INCIDENT ALMOST CAUSED A COLLISION WITH A HEAVY DUTY TRUCK. THE MECHANIC ALSO STATED TO HAVE THE VEHICLE TOWED IF THIS REOCCURS. THE CONTACT DOES NOT WANT TO DRIVE THE VEHICLE DUE TO THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGE WAS 13,000. THE MECHANIC ALSO ASKED IF A LIGHT WAS PRESENT ON THE WINDSHIELD AT THE TIME OF THE FAILURE.