2006 Mercury Mountaineer Problems

The contact owns a 2006 Mercury Mountaineer. The contact stated that her husband informed her that the vehicle had experienced an unknown radiator failure. The vehicle was taken to an independent mechanic, where the radiator was replaced; however, the failure reoccurred. The vehicle was repaired for a second time by an independent mechanic; however, the failure persisted. The local dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 143,869.

I PURCHASED THIS VEHICLE RECENTLY WITH ONLY 40,000 MILES. THE CAR KEEPS STALLING OR DYING AS YOU MAY SAY AS I DRIVE. IT WILL BE OKAY FOR A SHORT PERIOD OF TIME AND THEN JUST DIE RIGHT ON THE HIGHWAY! ONCE IT DIES ONCE, THE CAR WILL CONTINUE TO DO SO OVER AND OVER AGAIN UNTIL THE ENGINE HAS COOLED DOWN. I HAVE THE ENGINE CODES OF P2104, P2111 AND P2135 WITH A REFERE TO P2101. I HAVE BROUGHT IT TO SEVERAL MECHANICS AND PAID WELL OVER $1,000 TO FIX THIS PROBLEM AND IT JUST CONTINUES. I AM AFRAID MY FAMILY MAY ALL DIE! WERE ON 93 RECENTLY HEADING TOWARD BOSTON AND MY CAR DIED RIGHT AT THE INTERSECTION OF 495. I HAD ALL MY CHILDREN IN THE CAR AND IT WOULD NOT RESTART. I HAVE FIXED THE FUEL SYSTEM (ERROR CODE LAST TIME), HAD A COMPLETE TUNE UP, AND THROTTLE SENSOR ETC.

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WOULD LUNGE BACKWARDS WHEN DRIVING IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 55,000.

TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHEN THE GEAR WAS SHIFTED FROM DRIVE TO PARK THE VEHICLE DID NOT MOVE. SHE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE SHIFT SOLENOID NEEDED TO BE REPLACED AND THE TRANSMISSION FLUSHED. THE DEALER PERFORMED THE REPAIRS AND THE FOLLOWING DAY THE VEHICLE BEGAN TO EXPERIENCE THE SAME FAILURE. THE VEHICLE ALSO MADE A LOUD THUMPING NOISE WHILE SHIFTING INTO REVERSE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS WAITING FOR THEM TO COMPLETE THE DIAGNOSTIC TEST. THE WAS CONCERNED SINCE THE FAILURE WAS A MAJOR SAFETY ISSUE THAT NEEDED TO BE ADDRESSED. THE FAILURE MILEAGE WAS 62,000.

MY CAR WILL JERK AS I'M DRIVING RPMS GOING HIGH WHILE NO SPEED IS PICKING UP. WITH JUMP OUT OF GEAR WHEN AT STOP LIGHT. LOUD GRINDING NOISE FROM TIRES COULD HAVE FOOT ALL THE WAY DOWN ON GAS PETAL AND GO NO FASTER.

THE GEAR SHAFT WILL STOP MY CAR FROM STARTING WHEN I TURN IT OFF. IT WILL ALSO MAKE MY CAR VUT OFF WHILE DRIVING..THE BUTTON ON THE GEAR STICK WILL GET STUCK AND I AM ABLE TO SHIFT GEARS...WHEN THE CAR IS NOT STARTED AND MY FOOT IS NOT ON THE BREAKS. EVEN WHEN THE BUTTON IS NOT STUCK, IT STILL WILL GET STUCK IN PARK AND WONT LET ME START MY CAR..A RECALL SHOULD BE STARTED..BECAUSE I HAVE SEEN OTHERS ON HERE WITH SIMILAR COMPLAINTS..SO ITS A MANUFACTURING ACCIDENT NOT THE CONSUMER.

THE DRIVER SEAT MOTOR MESSED UP CAUSING THE TO BE STATIONARY. THE SEAT WONT MOVE FORWARD AND BACKWARD.THE AIR CONDITIONING ON THE DRIVER SIDE DOESN'T BLOW COLD , THE DASH AND RADIO LIGHTS BRIGHTEN AND DIM SPORADICALLY AND THE THIRD ROW SEATS DON'T WORK, THE GEAR STRIPPED OUT. ALSO, THE BUSHINGS ON THE FEONT AND REAR HAVE HAD TO BE REPLACED.

SHORTLY AFTER PURCHASING MY MOUNTAINEER THE ELECTRIC RUNNING BOARD ON THE DRIVER SIDE BEGAN TO MAKE A GRINDING SOUND. BOUGHT FROM A DEALER IN WA STATE AND MOVED TO WI STATE WHERE THE DRIVER SIDE STOPPED AND THE PASSENGER SIDE STOPPED EXTENDING/RETRACTING. MOVED TO NJ AND WE HAD PURCHASED THE VEHICLE EXTENDED WARRANTY. BEGAN TO SOUND LIKE A KNOCKING SOUND WITH LITTLE POWER AND HAD TOWED TO DEALER. THERE THEY FOUND ALL 8 SPARK PLUGS FOULED, DRIVER SIDE HAD 3 EXHAUST MANIFOLD BOLTS LOOSE. PASSENGER SIDE HAD SAME 3 LOOSE, BUT ALSO HAD 2 BROKEN OFF IN EXHAUST MANIFOLD PLUS THE MANIFOLD ITSELF HAD A HAIRLINE CRACK. IN THE END, I PAID ALMOST $2,000 TO HAVE DRIVER AND PASSENGER RUNNING BOARD AND MOTORS REPLACED. THE REAR WINDSHIELD WIPER MOTOR HAD GONE BAD AND WAS REPLACED, THE SPARK PLUGS AND ALL MANIFOLD BOLTS (ALONG WITH BROKEN) WERE ALL REMOVED AND REPLACED.

2006 MERCURY MOUNTAINEER, 123,000 MILES. NOTICE (BOTTOM) OF BOX SUBFRAME, LOCATED REAR DRIVER SIDE ONLY. FOWARD OF REAR AXLE, HAS EXCESSIVE CORROSION IN A LENGTH OF 8 TO 10 INCHES. CORROSION HAS ROTTED THROUGH THIS AREA. VEHICLE HAS 123000 MILES ON IT. ALSO VEHICLE HAS SURFACE CORROSION ALL OVER BOTTOM OF SUBFRAME. FORD DID NOT APPLY CORROSION COATINGS ON THIS SUB FRAME PROPERLY. THIS COULD BE A HAZARD FOR OTHER VEHICLES AS WELL AS TIME GOES ON. NOTICE OTHER FORD VEHICLES HAVE NUMEROUS PROBLEMS AND RECALLS WITH SUB FRAME CORROSION, RANGING FROM 2001 THROUGH 2014. FORD'S VENDORS THAT FABRICATE THESE PARTS SHOULD BE UPDATED WITH MODERN PROCEDURES TO APPLY CORROSION PREVENTED COATINGS ON THESE PARTS PROPERLY. SHOULD BE A RECALL ON THESE SECTIONS FOR REPAIR... NO ACCIDENTS, NO ISSUES, AS TIME GOES ON THERE MAYBE PROBLEMS IN THE FUTURE WITH FORD PRODUCTS SUB FRAME CORROSION RESULTING IN ACCIDENTS ON ROADS.

"TAKATA RECALL" PAINTING, SEATS ELECTRIC, LIGHT OF THE ENGINE.

THE DRIVER SEAT MOTOR MESSED UP CAUSING THE TO BE STATIONARY. THE SEAT WONT MOVE FORWARD AND BACKWARD.THE AIR CONDITIONING ON THE DRIVER SIDE DOESN'T BLOW COLD , THE DASH AND RADIO LIGHTS BRIGHTEN AND DIM SPORADICALLY AND THE THIRD ROW SEATS DON'T WORK, THE GEAR STRIPPED OUT. ALSO, THE BUSHINGS ON THE FEONT AND REAR HAVE HAD TO BE REPLACED.

"TAKATA RECALL" PAINTING, SEATS ELECTRIC, LIGHT OF THE ENGINE.

I PURCHASED THIS VEHICLE RECENTLY WITH ONLY 40,000 MILES. THE CAR KEEPS STALLING OR DYING AS YOU MAY SAY AS I DRIVE. IT WILL BE OKAY FOR A SHORT PERIOD OF TIME AND THEN JUST DIE RIGHT ON THE HIGHWAY! ONCE IT DIES ONCE, THE CAR WILL CONTINUE TO DO SO OVER AND OVER AGAIN UNTIL THE ENGINE HAS COOLED DOWN. I HAVE THE ENGINE CODES OF P2104, P2111 AND P2135 WITH A REFERE TO P2101. I HAVE BROUGHT IT TO SEVERAL MECHANICS AND PAID WELL OVER $1,000 TO FIX THIS PROBLEM AND IT JUST CONTINUES. I AM AFRAID MY FAMILY MAY ALL DIE! WERE ON 93 RECENTLY HEADING TOWARD BOSTON AND MY CAR DIED RIGHT AT THE INTERSECTION OF 495. I HAD ALL MY CHILDREN IN THE CAR AND IT WOULD NOT RESTART. I HAVE FIXED THE FUEL SYSTEM (ERROR CODE LAST TIME), HAD A COMPLETE TUNE UP, AND THROTTLE SENSOR ETC.

PURCHASED IN JUNE 2009 AND HAVE HAD PROBLEM AFTER PROBLEM. MOUNTAINEER PREMIER AWD. TRANSMISSION ISSUE, FEELS LIKE YOU'RE GETTING HIT FROM BEHIND WHEN COMING TO A STOP. RADIATOR LEAKS. BACK LIFT GATE RANDOMLY OPENS, WON'T LATCH. WHEN IT RAINS, WATER COMES IN THROUGH THE INTERIOR LIGHT MOUNT AND THROUGH DVD PLAYER. SPARK PLUGS NOT EASILY REPLACED, BROKE OFF AND HAD TO BE TOWED TO A SHOP FOR REMOVAL. GAS UNABLE TO BE PUMPED PROPERLY I CAN PUT IN .25 AT A TIME IF I'M LUCKY. IT TAKES 20 MINUTES TO PUMP HALF A TANK OF GAS. I LOVE THE FEATURES THIS VEHICLE HAS BUT THIS HAS BEEN SUCH A HASSLE. *TR

MY CAR WILL JERK AS I'M DRIVING RPMS GOING HIGH WHILE NO SPEED IS PICKING UP. WITH JUMP OUT OF GEAR WHEN AT STOP LIGHT. LOUD GRINDING NOISE FROM TIRES COULD HAVE FOOT ALL THE WAY DOWN ON GAS PETAL AND GO NO FASTER.

MY 2006 MERCURY MOUNTAINEER HAS INTERMITTENTLY JOLTED OR LURCHED FORWARD WHEN STOPPING FOR LIGHTS AND STOP SIGNS AFTER SPEEDS OVER 30 MPH. HASN'T GOTTEN AWAY FROM ME BUT FEELS AS IF I AM GOING TO HIT SOMETHING OR SOMEONE AHEAD OF ME. EXTREMELY SCARY WHEN PEOPLE ARE IN CROSS WALK. I TOOK MY CAR TO THE FORD DEALER SHORTLY AFTER BUYING IT USED. THE DEALER CHECKED IT OUT AND DENIED IT WAS HAPPENING. THAT WAS YEARS AGO AND TONIGHT I SAW NUMEROUS COMPLAINTS ON ANOTHER WEBSITE ABOUT THIS PROBLEM. WAS LOOKING BECAUSE NOW I AM GETTING A GRINDING NOISE FROM MY WHEELS WHICH PERSISTS AFTER A BRAKE JOB THAT DIDN'T FIX IT AS I THOUGHT. BOTH PROBLEMS ARE SEPARATE BUT I SEE A PATTERN OF THEM ON THIS VEHICLE NOW. *TR

TRUCK COOLING SYSTEM DIED WHICH CAUSED THE TRUCK TO CATCH FIRE WHILE DRIVING DOWN THE HIGHWAY, SMOKE PORING OUT, STATE TROOPERS HAD TO ASSIST US. MY DAUGHTER WAS SCARED TO DEATH AND NOW REFUSES TO GET BACK IN THE TRUCK EVEN THOUGH WE GOT A NEW ENGINE. TO MAKE MATTERS WORSE WE SPENT 3000 ON AND ENGINE...500 ON COOLING SYSTEM AND HAD THE TRANSMISSION REPROGRAMMED. THE TRUCK IS STILL HAVE MAJOR PROBLEMS AND NOW FOR SAYS IT NEEDS THE TRANSMISSION REBUILT OR REPLACED. ALL OF THIS IS OUT OF POCKET. WE CANT EVEN TRADE IT IN BC THEY WILL ONLY GIVE US 1/2 OF WHAT WE PAID FOR IT 2 YRS AGO. NIGHTMARE AND MAKES ME SICK THAT FORD DOESN'T CARE. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. HE HAS EXPERIENCED SEVERAL FAILURES WITH THE VEHICLE. IN AN ATTEMPT TO DIAGNOSE THE FAILURE THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT REPAIR CENTERS, TO NO AVAIL. WHEN CONTACTING HIS LOCAL DEALER THE CONTACT WAS ADVISED THAT THE VEHICLE WOULD NEED SEVERAL REPAIRS INCLUDING A FAILED RADIATOR, THERMOSTAT, WATER PUMP, BRAKE DRUMS, ROTORS AND A GREASE TREATMENT, ALL AT HIS OWN EXPENSE. THE MANUFACTURER WAS CONTACTED AND WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS 107,253.

MY CAR WILL JERK AS I'M DRIVING RPMS GOING HIGH WHILE NO SPEED IS PICKING UP. WITH JUMP OUT OF GEAR WHEN AT STOP LIGHT. LOUD GRINDING NOISE FROM TIRES COULD HAVE FOOT ALL THE WAY DOWN ON GAS PETAL AND GO NO FASTER.

MY 2006 MERCURY MOUNTAINEER HAS INTERMITTENTLY JOLTED OR LURCHED FORWARD WHEN STOPPING FOR LIGHTS AND STOP SIGNS AFTER SPEEDS OVER 30 MPH. HASN'T GOTTEN AWAY FROM ME BUT FEELS AS IF I AM GOING TO HIT SOMETHING OR SOMEONE AHEAD OF ME. EXTREMELY SCARY WHEN PEOPLE ARE IN CROSS WALK. I TOOK MY CAR TO THE FORD DEALER SHORTLY AFTER BUYING IT USED. THE DEALER CHECKED IT OUT AND DENIED IT WAS HAPPENING. THAT WAS YEARS AGO AND TONIGHT I SAW NUMEROUS COMPLAINTS ON ANOTHER WEBSITE ABOUT THIS PROBLEM. WAS LOOKING BECAUSE NOW I AM GETTING A GRINDING NOISE FROM MY WHEELS WHICH PERSISTS AFTER A BRAKE JOB THAT DIDN'T FIX IT AS I THOUGHT. BOTH PROBLEMS ARE SEPARATE BUT I SEE A PATTERN OF THEM ON THIS VEHICLE NOW. *TR

BOUGHT USED IN WA STATE AND LIVE IN NJ NOW. AFTER PURCHASSE IT RAINED ONE NIGHT AND NEXT MORNING ENTIRE CENTER CONSOLE, OVERHEAD LIGHTS WERE ALL WET INSIDE. UPON FURTHER INVESTIGATION DETERMINED LEAK WAS SUNROOF. NOTIFIED DEALER AND THEY HAD A GLASS SPECIALIST REMOVE THE ENTIRE ASSEMBLY AND THOROUGHLY CLEAN. REPLACED SEAL WITH NEW ONE AND CLAIMED NO MORE LEAKAGE. A FEW DAYS LATER IT RAINED AGAIN (WA WELL KNOWN FOR ALWAYS RAINING) AND AGAIN THE LEAK WAS PRESENT. THE DEALER'S RESPONSE WAS NOW 'PARK YOUR VEHICLE WITH THE FRONT END DOWNHILL. THERE ARE TINY SLOTS THAT DIRECT THE WATER DOWN THE CORNER PILLARS AND APPARENTLY CLOG EASILY. SO PARKING WITH FRONT END DOWNHILL WILL RELIEVE THE WATER BEFORE IT CAN POOL UP TO LEAK.

(DAY AND MILEAGE ARE APPROXIMATE VALUES). 2006 MERCURY MOUNTAINEER AWD PREMIER EDITION. IN EXCESS RAINFALL EVENTS, WATER LEAKS THRU SUNROOF AND DOWN THRU ROOF CENTER LIGHTING CONSOLE. I'VE TAKEN IT TO NUMEROUS PLACES TO HAVE IT EVALUATED. UPON RECEIVING IT FROM A USED CAR DEALER (RESPECTABLE REPUTATION) THE SUNROOF LEAKED A DAY OR TWO LATER. TOOK BACK TO PURCHASING DEALERSHIP AND THEY REMOVED ENTIRE SUNROOF ASSEMBLY, CLEANED AND REPLACED ALL SEALS. THE NEXT RAINSTORM OCCURRED AND I WAS TOLD TO PARK DOWNHILL BECAUSE THERE ARE VERY THIN TUBES AND THEY CLOG EASILY, CAUSING THE WATER TO POOL UP AND LEAK THRU, THE CENTER LIGHTING CONSOLE. I'VE EVEN ASKED FORD AND WAS TOLD BRING IT TO MY LOCAL DEALERSHIP FOR REPAIR. DEALERSHIP SAYS REPAIR WILL BE MY RESPONSIBILITY, AND ALSO SAYS IT MAY NOT 100% REPAIR SINCE THEY WOULD DO SAME SERVICES THE PREVIOUS ESTABLISHMENTS PERFORMED (REMOVE, CLEAN TRACKS AND TUBES, RESEAL). *TR

2006 MERCURY MOUNTAINEER, BLEW A TIRE, THEN WENT OFF THE RIGHT SIDE OF THE ROAD STRUCK 3 BRIDGE PILLARS AND THEN JACK KNIFED, COMING TO REST IN THE MEDIAN. *BF (OHIO TRAFFIC CRASH REPORT # 10-0245-89) UPDATED 08/06/10 *BF

TWO COMPLAINTS. 1) TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING, SUCH AS FOR A STOP SIGN. MERCURY SAYS IT IS A SOFTWARE PROBLEM. THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNDER THE EXTENDED WARRANTY. MY VEHICLE HAS 37,700 MILES. 2) EXTREME WIRE WEAR. IT CAME WITH MICHLIN TIRES AND I HAVE GOTTEN FAR LESS THAN 20,000 MILES OUT OF THEM. I AM NOW REPLACING WITH BRIDGESTONE. I DON'T KNOW IF IT IS THE TIRE OR SOMETHING DEFECTIVE WITH THE VEHICLE. THE DEALERSHIP LIED TO ME WHEN I TOOK IT IN FOR THEM TO CHECK. THE MICHLINS ARE WEARING IN THE CENTER OF THE TREAD AND THE DEALERSHIP TOLD ME THAT IT WAS BECAUSE I HAD 45 POUNDS IN THE TIRES. I AM VERY CONCERNED ABOUT ALL ASPECTS OF UPKEEP OF MY VEHICLE. IT CALLS FOR 32 PSI FRONT AND REAR. THE TIRES ARE ALWAYS WITHIN A COUPLE OF POUNDS OF THAT FIGURE. GRANTED THE WEAR DOES LOOK LIKE OVERINFLATION. SOMETHING IS WRONG WITH THE TIRE OR THE VEHICLE. I HAVE MADE SURE THE ALIGNMENT IS RIGHT ON AND IT DOES ALIGHN PROPERLY SO I TEND TO BELIEVE IT IS THE MICHLIN CROSS TERRIAN 235X65X18 TIRES. OTHER THAN THE TRANS WHICH THE DEALERSHIP ADVISES WILL BE FIXED WITH A SOFTWARE UPGRADE AND THE TIRE PROBLEM, EVERYTHING ELSE IS VERY SATISFACTORY WITH THE VEHICLE. *TR

TL*THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. ON A SNOWY DAY AFTER DRIVING THE VEHICLE THE DRIVER NOTICED THAT THE BACK REAR DOOR WINDOW WAS BROKEN. THE CONTACT STATED THAT THERE WAS NO PREVIOUS CRACKS OR EVIDENCE OF CRAKS IN THE WINDOW. THE LOCAL DEALER INFORMED HER THAT SHE WAS RESPONSIBLE FOR THE REPAIRS. ON 4/12/07 THE DEALER INFORMED HER THAT THE HYDRAULIC VALVE THAT KEPT THE WINDOW OPEN AND THE HEAD OF IT WAS CRACKED. THE DEALER STATED THAT THE FAILURE COULD HAVE CAUSED THE WINDOW TO BREAK. THE CURRENT MILEAGE WAS 33,100, AND THE FAILURE MILEAGE WAS 33,001. *AK

MOUNTAINEER PREMIER AWD WITH JUST OVER 150,000 MILES. WENT TO RAISE REAR (THIRD ROW) ELECTRICAL SEAT ON DRIVER/LEFT SIDE. MAKES A SLIGHT CLICKING SOUND AND WILL RAISE UP ABOUT 1 INCH, THEN JUST STOPS GOING UP WITH SOUNDS STILL HEARD. FURTHER INVESTIGATION SHOWS A MOTOR IN THE CENTER ALONG A GEAR SHAFT WHICH MUST RAISE THE SEAT. THE MOTOR IS WHIRRING LIKE IT IS FUNCTIONING BUT THE SHAFT DOESN'T MOVE. THERE IS NO WAY TO MANUALLY FULLY RAISE THE SEAT.

VEHICLE EXHIBITED RESISTANCE IN STEERING. FORD DEALER FOUND LOWER STEERING SHAFT U-JOINT FROZEN FROM CORROSION. FORD DEALER STATED THIS CONDITION WAS SIMILAR TO THAT SEEN FOR VEHICLES RECALLED UNDER FORD RECALL 13508 AND EVEN THOUGH IT IS NOT CURRENTLY INCLUDED, FELT THIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. DEALER HAD TO REPLACE THE LOWER STEERING SHAFT ASSEMBLY TO RETURN THE VEHICLE TO A SAFE OPERATING CONDITION. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE REAR DRIVER SIDE WHEEL BEARING, HUB, A-RING AND HUB ASSEMBLY NEEDED TO BE REPLACED. THE IN ADDITION, THE REAR DRIVER SIDE WHEEL WAS DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS DEEMED AS NORMAL WEAR AND ROUTINE MAINTENANCE WOULD NEED TO BE PERFORMED ON THE WHEELS. THE CONTACT STATED THAT THE REPAIR WAS NOT LISTED IN THE OWNER'S MANUAL AS ROUTINE MAINTENANCE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80.000.

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. WHILE DRIVING AT 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED INJURIES TO THE HEAD, SHOULDER, AND CHEST. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.