Suspension
Filed Sep 3, 2004
IN 1993 I HELPED MY MOTHER PURCHASE A NEW MERCURY SABLE IN RACINE, WISCONSIN WHERE SHE LIVED. BY 2001 MY MOTHER WAS AT AN AGE SHE SHOULD NOT BE DRIVING FOR SEVERAL REASONS. THE BIG EVENT WAS WHEN SHE BROKE HER HIP AND WE ALSO LEARNED SHE WAS STARTING TO LOSE HER SHORT TERM MEMORY. IN LATE 2001 WE HAD THE 1993 MERCURY SABLE WITH ONLY ABOUT 30 TO 35,000 MILES STORED PENDING DECIDING IF ANOTHER FAMILY COULD USE THE CAR. IN EARLY 2002 WE HAD THE TITLE TRANSFERRED TO MY SON AND HE STARTED TO DRIVE THE CAR. HE TOLD US WITHIN A WEEK THERE WAS A TERRIBLE NOISE AND WE HAD THE CAR CHECKED AT OUR LOCAL FORD DEALER IN LEXINGTON ILLINOIS. THERE SERVICE MANAGER, DANNY, TOLD ME BOTH FRONT COIL SPRINGS WERE BROKEN. I FOUND THIS VERY ODD BECAUSE OF THE LOW MILES ON THE CAR AND IT WAS NOT DRIVEN MUCH IN THE WINTER SALT. I HAD DANNY SAVE BOTH OF THE OLD SPRINGS FOR ME BECAUSE I THOUGHT THE FORD MOTOR COMPANY SHOULD COVER THE EXPENSE. BOTH LEFT AND RIGHT SPRINGS WERE BROKEN IN THE SAME AREA AND THE ORIGINAL PAINT WAS ON THE SPRINGS, INDICATING TO ME THEY HAD VERY LITTLE IF ANY SALT DAMAGE. I STILL HAVE THE SPRINGS IN STORAGE. I ALSO LEARNED LATER THAT FORD HAD SOME SORT OF RECALL FOR FRONT COIL SPRINGS, BUT THEY NEEDED TO BE REPAIRED BY DECEMBER 2001. FORD DID NOT PAY THE $340 BILL THAT I PAID TO REPLACE THE SPRINGS IN EARLY 2002. YOU MIGHT ASK, WHY AM I DOCUMENTING THIS NOW. TWO REASONS, ONE I JUST LEARNED OF THE WEB SITE AND TWO, I OWN A 2000 FORD TAURUS AND JUST RECEIVED A LETTER ABOUT A PROBLEM WITH THE FRONT COIL SPRINGS. APPARENTLY, FORD DID NOT LEARN FROM THE EARLIER PROBLEM. I LEARNED LATER HOW THE BROKEN SPRINGS COULD HAVE CAUSED TIRE FAILURE AND A SERIOUS ACCIDENT. ALTHOUGH MY MOTHER ALWAYS HAD HER CAR SERVICED AT THE DEALER, THEY APPARENTLY NEVER CHECKED IT FOR THE RECALL ITEM. I FEEL THERE NEEDS TO BE A MORE ACCOUNTABLITY ON THE PART OF THE MANUFACTURER(FORD) TO ASSURE ALL CARS ARE CHECKED. MY MOTHERS CAR WAS OVERLOOKED, PRIMARILY BECAUSE OF HER AGE.*AK
- NHTSA ID
- 10089075
- Incident
- Mar 1, 2002
- Mileage
- 33,000 mi
Suspension
Filed Jan 28, 2004
MY 1993 MERCURY SABLE WAS SUBJECT TO A FRONT SUSPENSION RECALL IN 1998 (NHTSA ITEM # 615138). THE PROBLEM HAS HAPPENED AGAIN ON MY CAR, SAME PROBLEM, SAME REASON (CORROSION). THE ORIGINAL RECALL HAS EXPIRED SO I HAVE NO OPTIONS TO RESOLVE THE ISSUE. FORD DID NOT FIX THE PROBLEM, THEY SIMPLY REPAIRED THE DAMAGE WITH PARTS SUBJECT TO THE SAME DEFECTS. THEY WILL NOT HELP ME SO I'M LODGING THIS COMPLAINT.*AK
- NHTSA ID
- 10055051
- Incident
- Jan 9, 2004
- Mileage
- 165,285 mi
EngineSuspension
Filed Jan 15, 2004
ABOUT 1 MONTH AFTER THE MASS AIR FLOW SENSOR WAS REPLACED AND ABOUT 6 MONTHS AFTER MY HEAD GASKETS WERE REPLACED, MY SABLE STARTED TO HESITATE WHEN WARM. THE VEHICLE HAS NO POWER. THE FUEL PUMP, FUEL FILTER, AIR FILTER AND THROTTLE POSITION SENSOR HAVE ALL BEEN REPLACED WITH NO EFFECT. THE TIMING HAS ALSO BEEN FOUND TO BE RIGHT ON.
- NHTSA ID
- 10068968
- Incident
- Jun 15, 2003
- Mileage
- 106,000 mi
Suspension
Filed Dec 4, 2003
WHILE BACKING OUT OF THE GARAGE, THE FRONT COIL SPRINGS SNAPPED, CAUSING THE SUSPENSION TO FALL. THE DEALER HAD BEEN CONTACTED. *AK THE SPRINGS PUNCTURED THE FRONT TIRES. RECALL# 98V094000 THE SALES DEALER HAD GONE OUT OF BUSINESS. *SCC *JB
- NHTSA ID
- 10038469
- Incident
- Jul 15, 2003
- Mileage
- 48,100 mi
Suspension
Filed Jul 3, 2003
THE VEHICLE WAS PARKED, WHEN THE FRONT COIL SPRING BROKE. *AK *JB
- NHTSA ID
- 10024171
- Incident
- Jun 16, 2003
Suspension
Filed May 28, 2002
FRONT COIL SPRING RECALL WAS DONE IN DECEMBER OF 1999, AFTER THAT CONSUMER ALWAYS HEARD A NOISE COMING FROM UNDERNEATH VEHICLE. CONSUMER TOOK VEHICLE TO DEALER NUMEROUS TIMES, NO PROBLEM WAS FOUND. DURING ROUTINE REPAIR WORK MECHANIC FOUND PASSENGER FRONT COIL SPRING BROKEN.*AK
- NHTSA ID
- 8010517
- Incident
- May 25, 2002
SteeringSuspension
Filed Jan 25, 2002
STEERING HAS BINDING NOISE, FRONT END SUSPENSION RATTLES AND VIBRATES.
- NHTSA ID
- 9005825
- Incident
- Nov 1, 1993
Suspension
Filed Aug 23, 2001
ENTIRE VEHICLE STARTS TO VIBRATE UNCONTROLLABLY. DEALER DENIED PROBLEM. AK SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****751026
- NHTSA ID
- 10006453
- Mileage
- 42,000 mi
Suspension
Filed Mar 13, 2001
CONSUMER HAD DRIVEN OVER A DITCH. THEN, FRONT RIGHT COIL SPRING DID BREAK AND PUNCTURED TIRE.*AK
- NHTSA ID
- 882943
- Incident
- Mar 6, 2001
EngineSuspension
Filed Jan 21, 2001
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- NHTSA ID
- 739701
- Incident
- Jan 15, 2001
EngineSuspension
Filed May 28, 2000
WHILE DRIVING ON THE FREEWAY, THE CAR BEGAN TO SHAKE UNCONTROLLABLY. THE CAR OVERHEATED AND CAUSED THE ENGINE TO FAIL. THE ENGINE FAN MALFUNCTIONED WHICH CAUSED THE CAR TO OVERHEAT.
- NHTSA ID
- 723292
- Incident
- May 22, 2000
Exterior lightingSuspension
Filed Apr 12, 2000
PRIOR TO RECALL HEAD LIGHTS GO OFF AND TURN ON AGAIN ALSO INSTRUMENT PANEL LIGHTS ARE INOPERATIVE DUE TO SWITCH FAILURE AT THE CONNECTOR (98V-009). YH
- NHTSA ID
- 551846
- Incident
- Dec 11, 1996
Suspension
Filed Mar 21, 2000
WHILE DRIVING AND GOING OVER A BUMP HEARD A CLUNKING NOISE LIKE SOMETHING WAS LOOSE. CONSUMER TOOK VEHICLE TO DEALER, AND THE DEALER SAID CONSUMER NEEDED NEW SPRINGS. *AK
- NHTSA ID
- 858902
- Incident
- Feb 21, 2000
BrakesSuspension
Filed Mar 8, 2000
WHILE DRIVING FRONT OF CAR SHAKING UPON STOPPING. ALSO, BRAKE ROTORS HAD TO BE REPLACED. *AK
- NHTSA ID
- 858164
- Incident
- Jan 1, 1998
EngineSuspension
Filed Jan 27, 2000
REAR STABILIZER BAR (SWAY BAR LINKS) OF THE VEHICLE BROKE. YH
- NHTSA ID
- 550584
- Incident
- Dec 22, 1999
Heating & air conditioningElectricalEngine+1 more
Filed Jan 18, 2000
R+R SWAY BAR BUSHINGS FAILED. NLM
- NHTSA ID
- 550442
- Incident
- Sep 15, 1999
ElectricalSuspension
Filed Jan 14, 2000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- NHTSA ID
- 717351
- Incident
- Nov 12, 1999
Suspension
Filed Nov 5, 1999
EXCESSIVE WEAR ON FRONT TIRES, CAN NOT KEEP FRONT END ALIGNMENT CORRECT, TIRES WEAR ON INNER SIDES, VEHICLE SHUDDERS WHEN BRAKES ARE APPLIED, VEHICLE ALSO SHUDDERS FOR NO REASON WHEN DRIVING , THIS COMES AND GOS . TIRES REPLACED AT 33,000, 85,000 MILES AND AS OF THIS WRITING NEW TIRES NEED( 110,000) NEW TIRES PUT ON 7/98 85,000 MILES, RECALL DONE 12/98 FOR FRONT SHIELDS TO PREVENT EXCESSIVE WEAR.
- NHTSA ID
- 714384
Suspension
Filed Jun 16, 1999
VEHICLE WAS SERVICED UNDER RECALL 98V094000, FRONT COIL SPRINGS. THE FENDER HAS BEEN TRIMMED VERY SLOPPY. DEALER SAID IT COULD HAVE BEEN DONE BETTER, BUT IT'S TOO LATE. *AK
- NHTSA ID
- 839954
Suspension
Filed May 11, 1999
FRONT SPRING COIL BROKE WHILE VEHICLE WAS IN MOTION. CONSUMER HAS HAD THE VEHICLE REPAIRED. CONSUMER CAME ACROSS A RECALL FOR THE FRONT COIL SPRINGS , THIS VEHICLE WAS NOT INCLUDED IN RECALL. *AK *ML
- NHTSA ID
- 837732
- Incident
- Jun 15, 1997
Suspension
Filed May 6, 1999
COIL SPRINGS BROKE, AND WERE REPLACED WITH FORD REPLACEMENT PARTS. HOWEVER, THEY BROKE AGAIN WITHIN A 1 YEAR AFTER RECALL REPAIRS. MANUFACTURER HAS BEEN CONTACTED. 98V-094. *AK
- NHTSA ID
- 836236
- Incident
- Mar 28, 1999
Suspension
Filed Mar 28, 1999
THE FRONT PASSENGER SIDE SPRING CRACKED, AND PUT A HOLE IN THE TIR, CAUSING THE TIRE TO DEFLATE. I WAS PULLING OUT OF DRIVEWAY AND LOST COMPLETE CONTROL OF VEHICLE. WHAT WOULD HAVE THIS BEEN LIKE IF THIS HAD HAPPENED SATURDAY ON THE WAY BACK FROM BALTIMORE AT 65 OR 70 MPH? BOTH SPRINGS WERE REPLACED AT FORD'S EXPENSE LAST YEAR WHEN BOTH WERE BROKEN. THESE ARE FORD REPLACEMENT PARTS, I THOUGHT THEY WERE SUPPOSED TO HAVE CORRECTED THIS PROBLEM. I HAD MY WIFE, SON-IN-LAW, AND MY TWO GRANCHILDREN IN MY CAR THIS AFTERNOON ON THE INTERSTATE AT 65MPH. I AM CALLING FORD TOMORROW (MONDAY) ABOUT THIS PROBLEM AND PROBABLY WON'T BE TO NICE. THANK YOU AND PLEASE CONTACT ME IF YOU NEED ANY ADDITIONAL INFORMATION. *AK
- NHTSA ID
- 705032
- Incident
- Mar 28, 1999
Suspension
Filed Mar 23, 1999
RECALL REPAIR ON RECALLED COIL SPRING GUARD PERFORMED, BUT NOW THE GUARD HITS WHILE DRIVING(MAKING NOISE).
- NHTSA ID
- 544530
Suspension
Filed Mar 5, 1999
RECALL 98V094000, FRONT COIL SPRING . DEALER COULD NOT PLACE THE SPRING CATCHER BRACKET/SHIELD IN WHICH PREVENTS THE FRONT COIL SPRING FROM PUNCTURING THE TIRE WHEN IT BREAKS. BUT THERE WAS NO ROOM FOR THE SHIELD WHICH CAUSED A BANGING NOISE, AND RUB AGAINST THE TIRE WHICH COULD RESULT IN A BLOWOUT. DEALER REMOVED BRACKET AFTER THREE TRIES AT INSTALLING BRACKET, LAST TIME IT WA SRUBBING ON TIRE. MANUFACTURER SAID CASE WAS CLOSED. *AK
- NHTSA ID
- 834912
Exterior lightingSuspension
Filed Feb 23, 1999
RECALL REPAIR WORK NOT COMPLETED ON TWO COMPONENTS (HEADLAMP SWITCH 98S01 AND COIL SPRINGS), DUE TO DEALERSHIP PROBLEMS.
- NHTSA ID
- 544082
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.