Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
304
Latest Oct 19, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 23, 1996
What this page shows
Our database holds 304 NHTSA owner-reported complaints for the 1996 Mercury Sable. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 304 · page 1 of 13
Powertrain (other)
Filed Oct 19, 2017
JUST BOUGHT A MERCURY SABLE 1996. AFTER DRIVING THIS VEHICAL FOR ABOUT 10 MILES, THE TRANSMISSION BEGAN TO SLIP BADLY. IT BEGAN WITH HAVING TROUBLE ACCELERATING FROM A COMPLETE STOP. LUCKILY I WAS DRIVING IN A RURAL AREA WITH FEW STOPS AND LITTLE TRAFFIC. BY THE TIME I STOPPED AT THE 3 STOP SIGN. THE TRANSMISSION WOULD NO LONGER ENGAGE INTO 1ST OR 2ND GEAR. NEVER GOT INTO 4TH GEAR. BUT HAD TO GET PUSH THE VEHICAL FROM THE LAST STOP SIGN UNTIL I REACHED A SMALL HILL THAT ALLOWED ME TO REACH THE SPEED SO THAT 3RD WAS ABLE TO ENGAGE AND WAS ABLE TO MAKE IT TO MY HOUSE. THE CAR HASN'T MOVED SINCE THEN. WASTE OF $1,000!! TRANSMISSION IS FINISHED.
NHTSA ID
11034494
Incident
Oct 14, 2017
Mileage
300,000 mi
SteeringSuspension
Filed Mar 25, 2016
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. WHILE DRIVING AT VARIOUS SPEEDS, A SQUEAKING NOISE WAS HEARD UNDER THE VEHICLE, ESPECIALLY WHEN SLOWING DOWN, MAKING TURNS, AND REVERSING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRADLE AND SUBFRAME BUSHING WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING AT CERTAIN SPEEDS AND MAKING RIGHT OR LEFT TURNS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ID
10851657
Incident
Jan 5, 2015
Mileage
80,000 mi
Body & structure
Filed Aug 18, 2014
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND THE MECHANIC DISCOVERED THAT THE ENGINE CRADLE AND THE SUBFRAME WERE SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
NHTSA ID
10625987
Incident
Aug 16, 2014
Mileage
95,000 mi
Driver assistanceEngine
Filed Mar 4, 2013
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE FAILURE RECURRED HOWEVER AND THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 49,000. *TR
NHTSA ID
10501255
Incident
Mar 12, 1997
Mileage
6,000 mi
Driver assistanceEngine
Filed Oct 14, 2012
Crash reported1 injury reported
RELEVANT INFORMATION---ENGINE WAS REPAIRED ON SEPT. 9/10, 2012 SAME MORNING AS THE ACCIDENT--CAR WAS DRIVEN TO BANK BUT AS I WAS LEAVING I COULD NOT PUT CAR INTO REVERSE. A GENTLEMAN PASSERBY WAS ABLE TO PUT IT INTO REVERSE WITH EFFORT AND A LOUD NOISE IN THE GEARS. I PROCEEDED TO MY EXERCISE CLASS WHICH LASTED ONE HOUR. HAD NO TROUBLE WITH REVERSE GEAR THIS TIME. ABOUT 1/2 HOUR LATER I WAS TURNING INTO A PARKING LOT AND IN A MATTER OF MINUTES THE ENGINE STARTED REVVING UP AND SHOT FORWARD ON ITS OWN, WENT OVER A CURB & SIDEWALK AND CRASHED INTO A BRICK WALL AT HIGH SPEED. THE AIR BAGS WENT OFF AND WITH EFFORT I WAS ABLE TO OPEN THE FRONT DOOR. I HAD MINOR INJURIES--NOSE, CUT ON ELBOW, BANGED UP KNEES. THE ENGINE OF THE CAR KEPT ROARING FOR POSSIBLY 15 MINUTES UNTIL SOMEONE CUT THE CABLE TO THE BATTERY. THE POLICE REPORTED THAT I HAD STEPPED ON THE GAS INSTEAD OF THE BRAKE WHICH WAS TOTALLY FALSE. I REMEMBER DISTINCTLY THINKING--THERE'S SOMETHING TERRIBLE WRONG WITH MY CAR. THE INSURANCE COMPANY WAS NOT INTERESTED IN PURSUING THE CAUSE WHICH MAY HAVE BEEN RELATED TO THE REPAIR DONE ON THE ENGINE. THEY CALLED THE CAR A TOTAL LOSS. *TR
NHTSA ID
10480074
Incident
Oct 2, 2012
Mileage
137,000 mi
Body & structure
Filed Aug 26, 2011
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. WHILE DRIVING AT APPROXIMATELY 5 MPH THE CONTACT HEARD A POPPING SOUND COMING FROM THE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE REAR LOWER SUBFRAME WAS FRACTURED DUE TO CORROSION AND COULD DETACH FROM THE VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V323000 (STRUCTURE:FRAME AND MEMBERS) THAT MAY BE RELATED TO THE FAILURE BUT DID NOT INCLUDE 1996 MODELS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
NHTSA ID
10421581
Incident
Aug 19, 2011
Mileage
93,000 mi
AirbagsSeat belts
Filed Feb 17, 2011
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING ON THE PASSENGER SEAT, HE WAS INVOLVED IN AN ACCIDENT. HE MENTIONED THAT ALTHOUGH HE WAS PROPERLY WEARING HIS SEAT BELT AND THE AIRBAG DEPLOYED, IT FAILED TO PROTECT HIM. HE MENTIONED THAT HIS HEAD AND RIGHT HAND HIT INTO THE WINDSHIELD AND SHATTERED IT. HE ALSO SUFFERED A CONCUSSION AND INJURIES TO HIS KNEES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 166,000. UPDATED 06/01/11*LJ UPDATED 06/13/11
NHTSA ID
10383088
Incident
Feb 15, 2011
Mileage
166,000 mi
ElectricalTransmission
Filed Sep 15, 2009
Fire reported
TL*THE CONTACT OWNS A 1996 MERCURY SABLE WAGON. THE CONTACT STATED THE VEHICLE HAD BEEN PARKED ON SEPT 10,09 AT 3:30, THE NEXT DAY, AT 6:30 PM THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRED AND STATED THAT IT WAS AS ELECTRICAL FIRE. A FIRE REPORT IS AVAILABLE IF NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE INSURANCE HAS NOT ADVISED THE CONTACT IF THE VEHICLE WAS DESTROYED OR NOT. AN INSURANCE ADJUSTER WILL PROVIDE THE FINDINGS AS SOON AS POSSIBLE. THE FAILURE MILEAGE WAS 140,000. UPDATED 10/20/09 *CN THE CONSUMER STATED THE TRANSMISSION WAS REPLACED TWICE. UPDATED 10/23/09.*JB
NHTSA ID
10283986
Incident
Sep 11, 2009
Mileage
140,000 mi
Brakes
Filed Aug 29, 2008
THE STEEL BRAKE LINES TO THE REAR BREAKS RUSTED AND MY BREAKS FAILED. I HAVE LOOKED AT THREE OTHER CARS OF THE SAME TYPE AND TEY HAVE THE SAME PROBLEM. THIS COULD KILL SOMEONE. *TR
NHTSA ID
10240269
Incident
Jun 6, 2007
Mileage
200,000 mi
Tires & wheels
Filed Aug 18, 2007
TIRE TREAD ON GENERAL AMERI TECH TIRES SEPARATED. *JB
NHTSA ID
10200000
Incident
Jun 4, 2007
Body & structure
Filed Jan 19, 2007
THE SUB FRAME ON MY SON'S 96 MERCURY SABLE SUDDENLY BROKE LOOSE AND NEARLY CAUSED HIM A SERIOUS ACCIDENT. THE STEERINMG OF THE VEHICLE BECAME VERY ERATIC AND AS SUCH LOST CONTROL OF THE VEHICLE. LUCKILY NO ONE WAS HURT.THE AREA WHERE THE FRAME ATTACHES TO THE BODY HAD LITERALY RUSTED AWAY AND THE SUBFRAM HAD SHIFTED. I CHECKED THE COMPLAINT DATABASES AND FOUND FORD HAD A RECALL ON SABLES AND TAURUSES FOR SUBFRAME FAILURES FROM 89 TO THE 95 MODEL IN SALTBELT STATES. THE SAME TYPE OF FAILURES LISTED IN THE RECALL INFORMATIOIN ARE ALSO ENDEMIC TO THE 96 MODEL. OTHER THAN THE SUBFRAME FAILURE THE CAR WAS IN EXCELLENT SHAPE AND WELL MAINTAINED. THE MAJOR CONCERN I HAVE IS HOW MANY OTHER 96' SABLE AND TAURUSES ARE STILL ON THE ROADS IN THE SALTBELT STATES WITH THE POTENTIAL FOR A VERY SERIOUS AND LIFE THREATENING ACCIDENT TO OCCUR DUE TO THIS DEFECT. I SERIOUSLY BELIEVE THAT FORD OR SOME GOVERNMENTAL AGENCY SHOULD REQUIRE WARNINGS TO BE ISSUED TO OWNERS OF THESE CARS TO HAVE THEM INSPECTED BEFORE PEOPLE WHO ARE DRIVING THESE CARS FIND THEMSELVES IN A SERIOUS ACCIDENT.
NHTSA ID
10179115
Incident
Jan 15, 2007
Mileage
108,000 mi
Body & structure
Filed Jan 10, 2007
TL* - THE CONTACT HAS A 1996 MERCURY SABLE WITH AN ODOMETER READING OF 60000 MILES; THE SUBFRAME WAS RUSTED. THE CONTACT HEARD A CRACKING NOISE WHEN MAKING LEFT TURN AT 5 MPH UNDER DRY CONDITIONS. WHEN THE CONTACT LOOKED UNDER THE CAR HE FOUND THAT THE SUBFRAME RUSTED OFF OF THE VEHICLE. THIS FAILURE IS ADDRESSED UNDER RECALL 98V323000 FRAME AND MEMBERS. THE CONTACT CALLED THE MANUFACTURER, AND WAS TOLD THAT THE CAR WAS TOO OLD FOR THEM TO TAKE ANY ACTION. THE CONTACT SAID THAT HE WOULD HAVE PICTURES AND A REPAIR ORDER. *AK UPDATED 02/22/07. *JB
NHTSA ID
10178352
Incident
Jan 2, 2007
Mileage
60,000 mi
Brakes
Filed Aug 14, 2006
DT*: THE CONTACT STATED THE BRAKE LINES FROM THE FRONT TO THE REAR OF THE VEHICLE RUSTED CAUSING BRAKE FLUID TO POUR FROM THE TUBES. AS A RESULT, THE BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL WENT TO THE FLOOR WHILE TRAVELING AT 25 MPH ON A DRY HIGHWAY. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED PIT HOLES IN THE TUBES LOCATED IN THE FUEL LINES WHERE THE RUST APPEARED. THE VEHICLE WAS TOWED TO A DEALERSHIP TO HAVE THE BRAKES REPAIRED.
NHTSA ID
10165394
Incident
Aug 13, 2006
Mileage
96,000 mi
Body & structureSuspension
Filed Jun 16, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE LEFT FRONT WHEEL STABILIZER ARM WOBBLED FROM SIDE TO SIDE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP AND IT WAS DETERMINED, THE FRONT UNDERCARRIAGE AND ENGINE MOUNTS WERE RUSTED. THE VEHICLE WAS EXPOSED TO EXTREME WINTER WEATHER AND CORROSIVE ROAD SALTS. THE REPAIR SHOP CONCLUDED THAT DUE TO THE EXTENSIVE CORROSION, THE PROBLEM COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT ALERTED.
NHTSA ID
10160028
Incident
Jun 16, 2006
Mileage
184,000 mi
Body & structureEngine
Filed Jun 16, 2006
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ENGINE MOUNT AND CARRIAGE FRAME RUSTED WHICH CAUSED THE ENGINE TO SLIP FROM THE MOUNT. THE VEHICLE WAS EXPOSED TO EXTREME WINTER WEATHER AND ROAD SALTS. THE REPAIR SHOP CONCLUDED THAT A PIECE OF STEEL NEEDED TO BE ADDED TO EACH SIDE OF THE ENGINE MOUNT TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT ALERTED.
NHTSA ID
10160024
Incident
May 1, 2006
Mileage
135,000 mi
Tires & wheels
Filed Jan 15, 2006
TIRE/TREAD SEPARATION. *JB
NHTSA ID
10147820
Incident
Dec 3, 2005
Mileage
140,000 mi
Transmission
Filed Oct 4, 2005
(1) CAR SHIFTS HARD DURING ACCELERATION AND DECELERATION. SPEEDOMETER DOES NOT WORK OR BOUNCES UP, THEN DOWN. CHECK ENGINE LIGHT COMES ON. (2) WHILE DRIVING AT NORMAL ROAD SPEEDS THE TRANSMISSION WILL SWITCH TO LOW GEAR CAUSING SUDDEN THROW OF DRIVER INSIDE CAR AND AT TIMES WHEN TRYING TO ACCELERATE THERE IS A LONG DELAY IN POWER TO ENGINE THEN SUDDEN ACCELERATION. (3) REPLACED CAM SENSOR AND OTHER SENSOR THREE TIMES AND ALWAYS FAILS AGAIN.*JB
NHTSA ID
10138467
Incident
Oct 2, 2005
Body & structure
Filed Sep 19, 2005
DT:CONTACT STATES THE BODY OF THE CAR CORRODED FROM INSIDE OUT,WHERE THE FRAME BOLTS WERE LOCATED. CONTACT CALLED A FORD DEALER, WHO STATED THERE WAS NO A RECALL ON THIS VEHICLE. *AK *NM
NHTSA ID
10126534
Incident
Jun 16, 2005
Driver assistance
Filed Jul 13, 2005
Crash reported
OVER THE PAST SEVERAL MONTHS I HAVE BEEN NOTICING THAT MY ENGINE "REVS" AS I TRY TO STOP.THE PROBLEM IS INTERMITENT BUT SEEMS TO BE OCCURRING MORE OFTEN. I HAD THE DEALER CHECK IT OUT-THE 1ST TIME I BELIEVE THEY JUST DID A TEST DRIVE AND SAID THEY COULD FIND NOTHING WRONG. ABOUT 1 1/2 MONTHS LATER IT HAPPENED AGAIN AND I BUMPED INTO A SECURITY GATE AT WORK. AS I APPROACHED THE CLOSED GATE I HAD MY FOOT ON THE BRAKE AS I "EASED" UP TO THE CARD READER TO OPEN THE GATE, ALL OF A SUDDEN THE ENGINE STARTED TO REV AND CAR INCHED FORWARD AS I TRIED TO APPLY MORE BRAKE EFFORT. AFTER A FEW SECONDS THE IDLE RETURNED TO NORMAL. I TOOK THE CAR BACK TO THE DEALER 2 DAYS LATER AND PAID FOR A COMPUTER DIAGNOSTIC-AGAIN NOTHING WAS FOUND AND I WAS TOLD IT COULD BE ALMOST ANYTHING, AND THEY HAD NO SUGGESTIONS ON WHAT TO DO. THEY TOLD ME THEY COULD REPLACE "RANDOM" PARTS BUT IT WOULD COST ALOT OF MONEY TO DO SO. I AM NOT POSITIVE BUT THIS HAPPENED TO ME AT LEAST 4 TIMES. THE CAR REVS FOR A FEW SECONDS AS I BRAKE TO STOP AND THEN RETURNS TO NORMAL IDLE.
NHTSA ID
10128651
Incident
Jul 5, 2005
Mileage
93,350 mi
Transmission
Filed Mar 2, 2005
RECALL CAMPAIGN 96V176000 WAS ISSUED. WHEN ENGAGING THE VEHICLE INTO PARK IT BEGAN TO ROLL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE VEHICLE DOES NOT ENAGE IN PARK AND WILL NOT PASS INSPECTION. *TC
NHTSA ID
10110816
Incident
Feb 4, 2005
Mileage
90,000 mi
Brakes
Filed May 20, 2004
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN DRIVING THROUGH THE RAIN WARNING DASH LIGHTS COME ON, AND THE VEHICLE STALLED. *AK
NHTSA ID
10073977
Mileage
70,000 mi
Body & structureEngineSuspension+1 more
Filed May 17, 2004
WHILE DRIVING ENGINE COLLAPSED DUE TO RUSTING. THIS CAUSED THE FRAME TO BREAK. ALSO, WHEN THE ENGINE COLLAPSED THE BALL JOINTS BROKE, CAUSING THE TIRES TO DISENGAGE FROM THE VEHICLE. *AK
NHTSA ID
10073691
Suspension
Filed May 14, 2004
WHILE DRIVING PASSENGER'S FRONT WHEEL FELL OFF. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT FRONT PASSENGER UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION.*AK
NHTSA ID
10073672
Transmission
Filed May 5, 2004
POWER TRAIN SLIPPING AND FAILURE. TRANSMISSION WILL SLIP AFTER FIRST STOP. LET SET FOR A FEW MINUTES AND RESTART, WILL DRIVE UNTIL NEXT STOP.*AK
NHTSA ID
10068358
Incident
Apr 9, 2004
Mileage
138,000 mi
Engine
Filed Feb 12, 2004
Fire reported
THE CONSUMER EXPERIENCED ENGINE TROUBLE. THE CONSUMER THEN OPENED THE HOOD AND SAW FLAMES. *PH THE CONSUMER FIRST NOTICED THERE WAS A PROBLEM WHEN THE VEHICLE SPUTTERED. UPON STOPPING HE NOTICED SMOKE COMING OUT OF THE FRONT END. THE CONSUMER PUT THE FLAMES OUT WITH A SODA. *SC
NHTSA ID
10058074
Incident
Dec 25, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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