RoadVitals

2002 Mercury Sable Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jun 9, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 440 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2002 Mercury Sable submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

Shown in the owner’s own words, exactly as filed

ElectricalExterior lighting
Filed Jun 9, 2018

AUTOMATIC HEADLIGHTS RELAY SODDARD INTO BACKSIDE OF FUSE PANEL (GEM) WAS BAD LOCATION FOR A PERSON WITH NO EXPERIENCE TO FIX OR LOCATE MOST PEOPLE NEVER GOT IT FIXED BECAUSE OF NO EXPERIENCE AND AMOUNT OF MONEY TO HAVE AN ELECTRICAL MECHANIC TO FIX. I UNDERSTAND THERE WAS A FEW PEOPLE DID GET IT FIXED THROUGH A RECALL BUT I DIDN'T AND I NEVER GOT A RECALL FOR THIS IN THE MAIL. I WOULD LIKE FORD MOTOR COMPANY FIX THIS BECAUSE I WAS NEVER NOTIFIED OF THIS PROBLEM. MY CAR HAS HAD THIS PROBLEM FOR ABOUT 12 YEARS.

NHTSA ID
11100705
Incident
Jan 1, 2010
Mileage
35,000 mi
BrakesDriver assistanceExterior lighting
Filed Jul 16, 2016

WAS PULLING INTO PARKING LOT BRAKES WENT OUT TOTALLY NO WARNING STOPPED BY EMERGENCY BRAKE HAVE NO BRAKES AT ALL TURNING AFTER 45 MPH THEN TO A STOPLIGH INTOTHE CITY'S RESTURANT

NHTSA ID
10885270
Incident
Jul 14, 2016
Exterior lighting
Filed Dec 7, 2015

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

NHTSA ID
10808810
Incident
Dec 4, 2015
Mileage
102,000 mi
ElectricalExterior lighting
Filed Feb 10, 2014

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE DOME LIGHT WOULD ACTIVATE INDEPENDENTLY AND ONLY TURN OFF ONLY WHEN THE BRAKES WERE DEPRESSED. AS THE PROBLEM PERSISTED, THE DOOR LIGHTS AND THE DOOR LOCKS STARTED TO MALFUNCTION. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V106000 (EXTERIOR LIGHTING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000. THE CURRENT VEHICLE WAS MILEAGE WAS 180,000.

NHTSA ID
10563766
Incident
Feb 19, 2013
Mileage
167,000 mi
ElectricalExterior lightingVisibility
Filed May 2, 2012

WIRE HARNESS FAILURE IN RUBBER BOOTS FROM BODY OF CAR TO REAR LIFT GATE ON STATION WAGON MODEL. INSULATION CRACKING AND WIRE BREAKING COMPLETELY IN FLEXIBLE RUBBER BOOT CAUSES ERRATIC BEHAVIOR AND ULTIMATE FAILURE OF HIGH BRAKE LIGHT, BACK UP LIGHTS, LICENSE PLATE LIGHTS, REAR WINDSHIELD WIPER, REAR WINDOW DEFROSTER, OPEN LIFT GATE AND OPEN REAR WINDOW SAFETY SENSORS AND STEREO SPEAKERS. INSULATION AND WIRING WITHIN BOOT HAS BECOME BRITTLE AND FATIGUED. CLEAN BREAKS IN WIRES FROM OPENING AND CLOSING LIFT GATE ARE EVIDENT. WIRES WHERE INSULATION HAS BROKEN THROUGH ARE COMING IN CONTACT WITH OTHER CIRCUITS WHERE THAT INSULATION HAS BROKEN THROUGH AND RESULTS IN "CONFUSING" OPERATION OF LIGHTS. IE PUT CAR IN REVERSE AND HIGH BRAKE LIGHT COMES ON - PUT FOOT ON BRAKE AND HIGH BRAKE LIGHT GOES OUT. BACKUP LIGHTS DON'T COME ON AT ALL. IE TURN ON REAR WINDSHIELD WIPER AND LICENSE PLATE LIGHT COMES ON. WIRING DOES NOT APPEAR TO HAVE SUFFICIENT NUMBER OF MULTIPLE INTERNAL COPPER STRANDS OR SUPPLE ENOUGH INSULATION TO PROVIDE NEEDED FLEXIBILITY DURING REGULAR OPENING AND CLOSING OF REAR LIFT GATE. BELIEVE THIS TO BE A LATENT SAFETY DEFECT. MANUFACTURER SHOULD HAVE KNOWN DURING DESIGN THAT WIRING IN BOOT TO STATION WAGON LIFT GATE WOULD BE PRONE TO CATASTROPHIC FAILURE WITH REGULAR USE. *JS

NHTSA ID
10457115
Incident
May 2, 2012
Mileage
90,000 mi
Exterior lighting
Filed Mar 9, 2011

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS INDEPENDENTLY ILLUMINATED WITHOUT WARRANT. THE BRAKES LIGHTS REMAINED ILLUMINATED UNTIL THE BATTERY WAS DRAINED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

NHTSA ID
10389610
Incident
Sep 1, 2010
Mileage
68,000 mi
ElectricalExterior lighting
Filed Apr 27, 2009

RECALL ELECTRICAL INSIDE LIGHTING. DISC PLAYER SHORTENING OUT, BRAKE LIGHT SWITCH COMING ON. THIS HAS BEEN REPAIRED TWICE WHAT CAN BE DONE TO CORRECT THE PROBLEM? *TR

NHTSA ID
10266844
Incident
Apr 23, 2009
Exterior lightingPowertrain (other)
Filed Dec 26, 2008

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS STOPPED WORKING AND THE GEAR SHIFTER FAILED. HE REFERENCED NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE DEALER STATED THAT THE BRAKE SWITCH AND WIRING HARNESS WERE FAULTY. THEY WOULD NOT REPAIR THE VEHICLE ACCORDING TO THE RECALL BECAUSE HIS VIN WAS NOT INCLUDED. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 64,000.

NHTSA ID
10252822
Incident
Jul 26, 2008
Mileage
64,000 mi
Exterior lighting
Filed Jan 20, 2007

VEHICLE: 2002 MERCURY SABLE PROBLEM: AUTOMATIC HEADLIGHTS UNEXPECTEDLY SHUT OFF FOR NO APPARENT REASON LEAVING DRIVER TEMPORARILY DRIVING IN DARKNESS UNTIL DRIVER CAN SWITCH HEADLIGHTS TO THE MANUAL MODE. THIS HAS OCCURRED ON SEVERAL OCCASIONS SINCE EARLY DECEMBER 2006. *JB

NHTSA ID
10179229
Incident
Dec 1, 2006
Exterior lighting
Filed Aug 15, 2005

MY LEFT HEADLAMP HOUSING HAS WATER ON THE INSIDE OF THE PROTECTIVE HOUSING AROUND THE HEADLAMP AND PARKING LAMP. THE MOISTURE IS INCREASED TO THE POINT WHERE NIGHTTIME LIGHTING HAS BEEN ADVERSELY DIMINISHED. THERE ARE NO CRACKS, STONE CHIPS, OR OTHER VISIBLE EVIDENCE OF DAMAGE TO THE EXTERIOR OF THE PROTECTIVE COVER TO THE LIGHT HOUSING. THE MOISTURE WAS FIRST NOTICEABLE IN MAY 2005. THE VEHICLE HAS 30,000 MILES AND I HAVE OWNED IT SINCE NEW. I CAN SUPPLY PHOTOGRAPHS OF THE DEFECTIVE HOUSING IF NEEDED. THE DIMINISHED NIGHTTIME VISIBILITY FROM THE HEADLIGHT IS COMPROMISING OPERATIONAL SAFETY. THE VEHICLE VIN NUMBER IS: [XXX]. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
10132947
Incident
May 1, 2005
Mileage
29,500 mi
Exterior lighting
Filed Jan 9, 2004

WHILE DRIVING AT ANY SPEED INTERMITTENTLY HEADLIGHTS MALFUNCTIONED WITHOUT ANY NOTICE. ALSO, ON SEVERAL OCCASIONS, WHEN THE DIMMER SWITCH WAS USED THE HEADLIGHTS FAILED. *AK

NHTSA ID
10053763
Incident
May 21, 2003
Mileage
7 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .