RoadVitals

2003 Mercury Sable Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
201
Latest Mar 13, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Mercury Sable, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

47
reports

From owner reports, verbatim

ORIGINALLY, 2 DAYS PRIOR, CAR FELT LIKE I WAS DRAGGING SOMETHING UNDERNEATH. GOT OUT AND LOOKED AROUND CAR, DIDN'T SEE ANYTHING. LEFT CAR FOR 2 DAYS, THEN STARTED TO HEAD TO WORK. WAS GOING ONLY ABOUT 20MPH WHEN SMOKE POURED OUT FROM UNDER MY CAR. A MOMENT LATER MY FRONT PASSENGER SIDE TIRE BLEW. HAD A FRIEND COME TO HELP ME CHANGE TO THE SPARE. HE DROVE THE CAR ABOUT 2 MINUTES BACK TO MY HOUSE AND AS SOON AS HE PARKED IT, HE TOOK THE SPARE OFF BECAUSE WE HEARD A WEIRD POPPING NOISE WHEN HE WAS JACKING THE CAR BACK UP. LOOKED AND THE COIL SPRING ON THE PASSENGER SIDE HAD BROKEN AND RUBBED SO VIOLENTLY AGAINST THE TIRE THAT IT HAD TORN A 10-14" LONG HOLE IN THE TIRE AND HAD BURNT A RING AROUND THE INSIDE OF THE TIRE. THANKFULLY I HAD 2 FRIENDS TO REPLACE THE WHOLE UNIT. I ALSO WAS ABLE TO TAKE MY GOODYEAR TIRE BACK TO SAM'S AND THEY PRORATED MY TIRE (HAD LESS THAN 6,000 MILES ON THEM!!) AND REPLACED IT. TIME WILL TELL IF THE OTHER ONE WILL GO OUT BUT NHTSA NEEDS TO LOOK AT THIS PROBLEM. IF I HAD BEEN GOING FASTER, I MOST CERTAINLY WOULD HAVE BEEN IN A VERY BAD ACCIDENT. I AM VERY THANKFUL I HAD FRIENDS WHO WERE ABLE TO CHANGE THE WHOLE COIL SPRING FOR ME. BUT IF THIS WERE TO HAPPEN WHILE TRAVELING AT A HIGH RATE OF SPEED, THE END RESULT COULD BE CATASTROPHIC. *TR

NHTSA ID 10701460 · filed Mar 24, 2015

2003 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT SPRING BROKE AND SLASHED TIRE WHICH CAUSED AN IMMEDIATE FLAT TIRE. *SMD

NHTSA ID 10578720 · filed Apr 14, 2014
All 47 reports naming suspension

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

29
reports

From owner reports, verbatim

SO SORRY TO BOTHER YOU. I HAVE A MERCURY SABLE 03 WHICH HAS BEEN ACCELERATING BY ITSELF BECAUSE THE THROTTLE CABLE GETS STUCK. I SAW AN ARTICLE THAT SAID MY YEAR TAURUS AND SABLE HAVE THIS PROBLEM AS WELL AS SAW THAT ALL THOSE IN THE JUNK YARD HAVE THE EXACT SAME PROBLEM. IN THE ARTICLE IT SAID FORD AGREED TO FIX THOSE TO STOP FURTHER INVESTIGATION. HOW WOULD I GO ABOUT GETTING THIS FIXED? PLEASE AND THANK YOU. MY VEHICLE STARTED GOING 79 AND WOULDN'T STOP. EVEN IN NEUTRAL IT WENT 4000 RPM UNTIL THE THROTTLE CABLE WAS UNJAMMED. AND CONTINUES TO DO SO

NHTSA ID 11204859 · filed Apr 30, 2019

I WAS DRIVING MY CAR ON A CITY STREET AND THE CAR STARTED ACCELERATING ON ITS OWN AND I TRIED TO BRAKE BUT MY BRAKES WOULD NOT WORK. I HAD TO PUT BOTH FEET ON THE BREAK TO SLAM HARD ENOUGH TO TRY TO GET IT TO SLOW DOWN EVEN A LITTLE. I FOUND OUT THAT THE THROTTLE CABLE GOT STUCK AND COULD NOT GO BACK IN CAUSING THE CAR TO KEEP ACCELERATING.

NHTSA ID 11191700 · filed Mar 26, 2019
All 29 reports naming driver assistance

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

27
reports

From owner reports, verbatim

2003 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO BEING CHARGED FOR VEHICLE REPAIRS THAT WERE UNDER WARRANTY. *LD *JS

NHTSA ID 11061848 · filed Jan 18, 2018

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. WHILE THE VEHICLE WAS OPERATED, IT LOST ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO DOM'S GETTY SERVICE STATION (308 MERCER ST, HIGHTSTOWN, NJ) WHERE IT WAS DIAGNOSED AS A TRANSMISSION FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

NHTSA ID 11022792 · filed Sep 12, 2017
All 27 reports naming engine

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

23
reports

From owner reports, verbatim

The contact owns a 2003 Mercury Sable. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle coasted to the side of the road and was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.

NHTSA ID 11511556 · filed Mar 13, 2023

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ID 11387850 · filed Jan 13, 2021
All 23 reports naming powertrain (other)

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

21
reports

From owner reports, verbatim

I OWN A 2003 MERCURY SABLE, I REPLACED THE BRAKES , AND AN ASSORTMENT OF PROBLEMS FOLLOWED. FIRST THEY BEGAN LOCKING , THEN THE CAR WOULD NOT STOP AT ALL. I REPLACED PADS.ROTORS.TIRES ,BLEED THE BREAKS ALL IN AN EFFORT TO FIND THE PROBLEM. I COULD NOT, SO THE CAR HAS BEEN SITTING ABOUT A YEAR. THEN I RECEIVED THE RECALL ON THE BREAKS , NOW EVERYTHING MAKES SENSE.

NHTSA ID 10885758 · filed Jul 19, 2016

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE GEAR SHIFTER WAS STUCK AND COULD NOT MOVE OUT OF THE PARK POSITION. IN ADDITION, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE BRAKE WIRING HAD TO BE PUSHED DOWN TO OVERRIDE THE FAILURE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

NHTSA ID 10872217 · filed Jun 2, 2016
All 21 reports naming brakes

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

20
reports

From owner reports, verbatim

1. THE HOOD CLOSES APPARENTLY FINE, IT DOES NOT OPEN IF I TRY TO, HOWEVER KEEPS OPENING EVERY 20 MINUTES AFTER DRIVING. I COULD NOT FIND THE CAUSE. 2. VERY STRONG SMELL OF GAS KEEPS OCURRING, NO SIGNS OR DROPS OR VIISUAL LEAK PUDDLE.

NHTSA ID 11047279 · filed Nov 19, 2017

THE VEHICLES STOCK JACKING LOCATIONS ARE NO LONGER CONSIDERED AS SAFE. THEY HAVE DETERIORATED DUE TO CORROSION AND RUSTING AWAY. SHOULD SOMEONE DECIDE TO TRUST ANY ONE OF THE AFFECTED JACKING LOCATIONS, THE STRUCTURAL INTEGRITY OF THE FRAME MAY CRUMPLE AND BREAK CAUSING THE VEHICLE TO DROP ONTO ANYONE PERFORMING WORK UNDERNEATH, WHICH MAY RESULT IN SEVERE INJURY, OR EVEN DEATH.

NHTSA ID 10836738 · filed Feb 17, 2016
All 20 reports naming body & structure

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

19
reports

From owner reports, verbatim

HEATER/AC FAN CONTINUOUSLY STOPS WORKING. I FIRST REPLACED THE MOTOR RESISTOR IN AUGUST 2012. IT WORKED FOR 2 WEEKS WHEN IT BROKE FOR THE 2ND TIME. I WENT TO FIX IT AGAIN, ONLY TO FIND OUT IT STOPS WORKING AGAIN AFTER 2 MORE WEEKS.IT IS NOW OCTOBER AND THE MOTOR RESISTOR BROKE 2X AND NOW THE MOTOR BLOWER IS COMPLETELY GONE. NO AC/HEATER. THE TEMPERATURE IN NY IN OCTOBER IS NOT COMPLIANT WITH NO HEATER. THIS IS RIDICULOUS. BROKE 3XS IN A SPAN OF 6 WEEKS OR SO. *TR

NHTSA ID 10480051 · filed Oct 14, 2012

TL* THE CONTACT OWNS A 2003 MERCURY SABLE WAGON. THE CONTACT STATED THE REAR LIFTGATE HINGE FRACTURED WHICH CAUSED THE DRIVER'S SIDE WINDOW GLASS TO SEPARATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

NHTSA ID 10461707 · filed Jun 14, 2012
All 19 reports naming visibility

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

10
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE WAS DIAGNOSED WITH CORRODED WIRING AND IT WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

NHTSA ID 10672477 · filed Jan 14, 2015

ALARM SYSTEM GOES OFF AT WILL, SOUNDING HORN, FLASHING LIGHTS, CAUSING OTHER FLOWING TRAFFIC TO BE DISTRACTED. CONCERNED THAT THE ALARM SYSTEM MAY ACTIVATE WHILE IN MOTION. CONCERNED THAT IT MAY STOP THE VEHICLE IN TRAFFIC. *TR

NHTSA ID 10668599 · filed Dec 28, 2014
All 10 reports naming electrical

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

8
reports

From owner reports, verbatim

TL* THE CONTACT OWNED A 2003 MERCURY SABLE. WHILE DRIVING 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT LOCK, WHICH FORCED THE CONTACT TO STRIKE THE STEERING WHEEL DURING THE CRASH. THE CONTACT SUSTAINED A CONCUSSION, BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO A JUNK YARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID 10948477 · filed Jan 30, 2017

DRIVER'S SIDE AIRBAG FAILED TO DEPLOY ON FRONT IMPACT CAR CRASH. THE CAR IS A 2003 MERCURY SABLE. THE PASSENGER AIR BAG DID DEPLOY (THOUGH THERE WAS NO PASSENGER). THE HIGHWAY PATROL CUT OPEN THE STEERING WHEEL COVER TO REVEAL THAT THERE WAS INDEED A DRIVER'S SIDE AIR BAG WITH THE NUMBER TGP037SPAEIT P5206000-00EE09. THE VIN NUMBER OF THE VEHICLE IS [XXX] MY DAUGHTER WAS DRIVING AND IS UNSURE OF THE SPEED OF THE CAR WHEN SHE LOST CONTROL OF THE CAR AND HIT THE WALL. I'M GUESSING IT WAS IN THE 35-45 MPH RANGE. HER INJURIES WERE MINOR - THANKS TO THE SEAT BELT - I AM VERY CONCERNED THAT THE AIR BAG DID NOT DEPLOY TO OFFER HER FURTHER PROTECTION AS EXPECTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10279085 · filed Aug 2, 2009
All 8 reports naming airbags

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

7
reports

From owner reports, verbatim

1. THE HOOD CLOSES APPARENTLY FINE, IT DOES NOT OPEN IF I TRY TO, HOWEVER KEEPS OPENING EVERY 20 MINUTES AFTER DRIVING. I COULD NOT FIND THE CAUSE. 2. VERY STRONG SMELL OF GAS KEEPS OCURRING, NO SIGNS OR DROPS OR VIISUAL LEAK PUDDLE.

NHTSA ID 11047279 · filed Nov 19, 2017

DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE TRAVELING AT 5 MPH CAUSING AN ACCIDENT. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE INTERMITTENTLY RESTARTS AFTER A FEW MINUTES, OTHER TIMES IF MAY BE UP TO AN HOUR. IT WAS TOWED ONCE BECAUSE IT WOULD NOT RESTART. THIS OCCURS MORE OFTEN WHEN IT'S RAINING. THE VEHICLE HAS BEEN TO THE DEALERSHIP FIVE TIMES. ON ONE OCCASION THE FUEL PUMP AND FUEL INJECTION SENSOR WERE REPLACED. ON EVERY OTHER OCCASION THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. *AK

NHTSA ID 10154590 · filed Apr 5, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

7
reports

From owner reports, verbatim

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) PLEASE SEE YOUR REPORT PE09033. MY MERCURY SABLE USES THE SAME TRANSMISSION. AND THIS WEEK END ME AND MY FAMILY ALMOST GOT KILLED WHEN ON I-75 IN THE MIDDLE OF A CONSTRUCTION ZONE WITH CONCRETE BARRIERS ON BOTH SIDES MY TRANSMISSION DIED WITH NO WARNING. THIS CAR HAS ONLY 40000 MILES ON IT AND I CHANGED THE FLUID AS RECOMMENDED AT 30000 MILES. THE MECHANIC SAID THAT THIS WAS A CATASTROPHIC TRANSMISSION FAILURE AND NEVER SHOULD HAVE HAPPENED AT 40000 MILES! THE MECHANIC SAID TO ME YOU HAD NO WARNING DID YOU! I AGREED. HE SAID THE TORQUE CONVERTER HAD PROBABLY FAILED! THE HE TOLD ME IT WOULD COST ABOUT $2200 FOR PARTS AND ABOUT $1100 FOR LABOR A GRAND TOTAL OF $3300. I AM AN ENGINEER SO I KNOW A LITTLE ABOUT ENGINES AND MECHANICAL APPLICATIONS. THIS SHOULD NEVER HAVE HAPPENED. I BELIEVE AFTER SOME RESEARCH THAT THESE TRANSMISSIONS HAVE A SIGNIFICANT DESIGN FAULT IN THEM PARTLY FROM TORQUE CONVERTER FAILURE AND PARTLY FROM OVER HEATING BECAUSE OF POOR CIRCULATION AND HEAT DISSIPATION DESIGN. I WOULD LIKE TO REGISTER AN OFFICIAL COMPLAINT WITH THE NHTSA ABOUT THE ABOVE AND JOIN OR START A CAMPAIGN FOR A RECALL ABOUT THE ABOVE STATED PROBLEM. I HOPE THAT AT SOME POINT I WILL HAVE SOME RECOURSE WITH FORD. SO WITH SOME ANTICIPATION I RESPECTFULLY REQUEST SOME HELP OR A RESPONSE WITH TO MY REQUEST. [XXX] *TR

NHTSA ID 10333941 · filed May 31, 2010

I HAVE A 2003 SABLE UPON DRIVING ON THE INTERSTATE, MY CAR JUST STOPPED GOING FORWARD. I HAD TO HAVE IT TOWED TO A GARAGE AND HAVE IT DIAGNOSED. COME TO FIND OUT THE TRANSMISSION FAILED AND WILL COST ME OVER $2700 TO REPLACE IT. I HAVE CONTACTED EVERY TRANSMISSION REPAIR SHOP IN A 75 MILE RADIUS AND THEY ALL GIVE ME THE SAME PRICE. THEY HAVE ALSO TOLD ME THAT EVERY SABLE THEY HAVE RUN ACROSS AROUND THAT YEAR OF PRODUCTION HAS HAD THE PUMP IN THE TRANSMISSION HAS FAILED. THERE IS ONLY 72,000 ON THIS CAR AND I DO NOT HAVE THE MONEY TO REPLACE THE TRANSMISSION. THIS IS AN ISSUE THAT SHOULD BE TAKEN CARE OF BY THE MANUFACTURER. *CN

NHTSA ID 10307078 · filed Feb 6, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNED A 2003 MERCURY SABLE. WHILE DRIVING 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT LOCK, WHICH FORCED THE CONTACT TO STRIKE THE STEERING WHEEL DURING THE CRASH. THE CONTACT SUSTAINED A CONCUSSION, BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO A JUNK YARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID 10948477 · filed Jan 30, 2017

NO ACCIDENT, BUT THE SEAT BELT ON THE DRIVER'S SIDE HAS STARTED "LATCHING" ONLY ON SPORADIC OCCASIONS. IT DOESN'T LATCH MORE TIMES THAN IT DOES LATCH. THE ARE TIMES WHEN YOU HAVE SUCCESSFULLY LATCHED THE SEATBELT, IT WILL COME UNLATCH END WHILE THE CAR IS MOVING. THIS HAS NOW BEEN OCCURRING FOR ABOUT A MONTH.

NHTSA ID 10789818 · filed Nov 11, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LAMP SWITCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID 10930234 · filed Dec 6, 2016

THIS CAR WAS REPAIRED UNDER NHTSA CAMPAIGN 04V106000. THE RECALL WORK FAILED, CAUSING THE BRAKE LIGHTS TO NOT COME ON, AND THE VEHICLE TO NOT SHIFT OUT OF PARK.

NHTSA ID 10822249 · filed Jan 26, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

4
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY IDLED BETWEEN 3-4 RPMS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE INTERIOR LIGHTING FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 12281999. THE CONTACT WAS INFORMED OF SERVICE BULLETIN NUMBER: SB-10052600-3673. THE FAILURE MILEAGE WAS 164,000. THE CONSUMER STATED THE VEHICLE WAS UNDER RECALL BUT, SHE WAS NOT NOTIFIED. THE CONSUMER WOULD LIKE FOR THE RECALL TO BE PERFORMED ON THE VEHICLE AT NO CHARGE. UPDATED 05/31/2017*JS

NHTSA ID 10992124 · filed May 30, 2017

DO ANY NEW CARS OFFER AN AUTOMATIC RELEASE OF THE REAR DOOR CHILD LOCK DEVICE. THIS MEANS THAT THE CHILD LOCK WILL AUTOMATICALLY UN-SET UPON IMPACT OF AN ACCIDENT SO PEOPLE IN THE BACK SEAT CAN QUICKLY GET OUT. I HAD AN INCIDENT IN A MERCURY SABLE WHERE THE BACK SEAT PASSENGER WAS NEARLY BURNED BECAUSE THEY COULD NOT GET OUT OF THE BACK SEAT (GET THE REAR DOOR OPEN). THIS KIND OF PROBLEM IS DESCRIBED ON A WEBSITE WWW.CARSAFETYUSA.COM IN DETAIL. DOES ANY CAR HAVE THIS FEATURE FOR AUTOMATIC CHILD LOCK RELEASE AFTER AN ACCIDENT ? I WOULD LIKE FOR MY NEXT PURCHASE TO HAVE THIS FEATURE. *JB

NHTSA ID 10184929 · filed Mar 13, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

I WENT TO LEAVE FROM A LOCAL PARK ON A SATURDAY EVENING, BUT MY VEHICLE WOULD NOT MOVE OUT OF PARK. I HAD TO CALL A TOW TRUCK. THE TOW TRUCK DRIVER SHOWED ME A TRICK HOW TO GET THE VEHICLE TO START, BY TURNING THE IGNITION KEY EVER SO SLIGHTLY AND THEN TRYING TO MOVE THE SHIFTER TO NEUTRAL. ONCE IN NEUTRAL I STARTED THE VEHICLE AND DROVE HOME. AFTER DRIVING THE VEHICLE FOR ALMOST A WEEK BY STARTING IN NEUTRAL, I WAS STOPPED ON THE FOLLOWING FRIDAY BY POLICE. I WAS INFORMED THAT I DIDN'T HAVE ANY WORKING BRAKE LIGHTS. I DROVE HOME AND LOOKED ON THE INTERNET IF THERE WERE ANY RECALLS ON THIS VEHICLE. WELL, THERE WAS A RECALL DONE IN 2004 (NHTSA ACTION NUMBER: RQ03008), BUT I WAS INFORMED BY FORD MOTOR COMPANY THAT MY VEHICLE BASED ON ITS VIN WAS NOT APART OF THE RECALL. I REQUESTED TO SPEAK TO A SUPERVISOR AND WAS INSTRUCTED THAT SOMEONE WOULD CONTACT ME ON THAT FOLLOWING MONDAY. I WAS INDEED CONTACTED BY FORD MOTOR COMPANY AND INFORMED AGAIN, THAT BASED ON MY VIN, THAT I DID NOT QUALIFY AS A PART OF THE RECALL. I WAS TOLD IF MORE COMPLAINTS WERE MADE, THEN SOMETHING COULD POSSIBLY BE DONE. I TOLD THE FORD REPRESENTATIVE THAT I WAS NOT INTERESTED IN HAVING MY VEHICLE REPAIRED AS I HAD THE REPAIR DONE BASED ON THE RECALL INFORMATION FOR APPROXIMATELY $50. THE ISSUE WAS EXACTLY AS IT WAS DESCRIBED ON THE NHTSA'S WEBSITE, MOTORTREND AND FORD MOTOR COMPANY'S. THE REPAIR TOOK APPROXIMATELY 15 MINUTES AND THEN I WAS ABLE TO START THE VEHICLE IN PARK AND THE BRAKE LIGHTS WERE FUNCTIONING. MY CONCERN IS THAT FOR ALMOST A WEEK I DROVE WITH NO BRAKE LIGHTS IN A VEHICLE WHERE I DRIVE AROUND WITH MY WIFE, A TODDLER, AND AN INFANT AND AT ANY POINT I COULD HAVE BEEN REAR ENDED BECAUSE OF THIS DEFECT IN THE VEHICLE. THE VEHICLE IS 10 YEARS OLD, IT WILL NEVER HAVE ENOUGH COMPLAINTS. HOWEVER, IT DOES NOT DIMINISH THE POTENTIAL FOR LOSS OF LIFE FROM THIS DETECT. *TR

NHTSA ID 10467107 · filed Jul 23, 2012

TL*THE CONTACT OWNS A 2003 MERCURY SABLE. WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND PLACE THE VEHICLE INTO DRIVE, THE CONTACT'S FOOT STRUCK THE ACCELERATOR PEDAL INSTEAD. THE VEHICLE ACCELERATED FORWARD AT A FAST PACE. THE CONTACT FEELS THAT THE ACCELERATOR AND BRAKE PEDALS ARE TOO CLOSE TOGETHER AND COULD CAUSE A CRASH WHEN PRESSED INCORRECTLY. HE CALLED THE MANUFACTURER AND WAS ADVISED TO HAVE THE VEHICLE INSPECTED. WHILE DRIVING 25 MPH, THE CONTACT HAD TO SLAM ON THE BRAKES IN ORDER TO AVOID A CRASH. HE NOTICED THAT THE STEERING COLUMN FAILED INTERMITTENTLY, BUT WAS ABLE TO DRIVE THE VEHICLE SAFELY TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO STATED THAT HE DOES NOT WORK ON STEERING FAILURES. THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE HAS NOT YET BEEN INSPECTED AND NO REPAIRS HAVE BEEN PERFORMED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 57,063.

NHTSA ID 10264791 · filed Apr 9, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

I OWN A 2003 MERCURY SABLE, IN 2007, I NOTICED THE PAINT ON THE PASSENGER REAR WHEEL-WELL WAS STARTING TO BUBBLE RUST, MY HUSBAND AND I MADE NUMEROUS COMPLAINTS TO THE DEALERSHIP, AT THE TIME, THEY WERE UNDERGOING A BUYOUT AND WE HAD A DIFFICULT TIME GETTING ANY ANSWERS FROM ANYONE, ONCE THE BUYOUT HAPPENED, WE WERE THEN TOLD ALL THE COMPUTER FILES WERE BEING UPDATED, THEY DID NOT HAVE ANY RECORD OF THE ISSUES WE REPORTED TO THE PREVIOUS OWNERS, SO WE STARTED OVER...IN JULY OF 2008, FINALLY GOT THE MANUFACTURER TO SHARE IN THE EXPENSE OF THE REPAIRS AS THIS HAD NOW PASSED THE WARRANTY TIMEFRAME, HOWEVER, WHEN THE ORIGINAL PROBLEM WAS REPORTED, WE WERE QUOTED A REPAIR ESTIMATE OF $250.00, BY THE TIME WE RECEIVED APPROVAL FROM FORD TO GO AHEAD WITH THE REPAIRS AND THEY STATED THE REPAIR ESTIMATE HAD INCREASED TO $ 550.00 BECAUSE THE RUST AREA HAD WORSEN. IT IS NOW 8 MONTHS LATER, AND THE BUBBLING AND RUST IS STARTING TO APPEAR AGAIN. I HAVE READ SEVERAL ARTICLES ABOUT FORD HAVING ISSUES WITH THE PAINT USED ON THEIR VEHICLES DURING THE 200 - 2005 PERIOD.. APPARENTLY - NOT TOO MANY COMPLAINTS HAVE BEEN FILED TO WARRANT A RECALL, THIS IS THE BASIS FOR MY COMPLIANT NOW. MY CAR IS TAKEN CARE OF, GARAGED, ETC.... I HAVE NEVER HAD A RUSTING PROBLEM WITH AN VEHICLE I HAVE OWNED, AND THIS DOES NOT SEEM FAIR THAT THIS CAR SHOULD BE RUSTING, AND FOR A SECOND TIME WITHIN 8 MONTHS AFTER THE REPAIRS. *TR

NHTSA ID 10261124 · filed Mar 9, 2009

I OWN A 2003 MERCURY SABLE PLATINUM EDITION. I HAVE EXPERIENCED FOUR FLAT TIRES IN THE LAST YEAR WITH THIS VEHICLE (2/2005 TO 2/2006). THE FIRST THREE I HAD REPAIRED AT A LOCAL TIRE STORE, AS I WAS NOT AWARE THAT THE PROBLEM WAS WITH THE VEHICLE'S ALUMINUM WHEELS. IN EACH CASE THE WHEELS CORRODED AROUND THE SEALING BEAD, OR THE VALVE STEM CAUSING AN AIR LEAK. THE CORROSION OCCURS ON THE INTERIOR OF THE WHEEL, HIDDEN FROM SIGHT. THE ONLY CLUE IS WHEN THE TIRES BEGIN TO LOSE PRESSURE. THE FIRST FLAT TIRE OCCURRED IN FEBRUARY OF 2005. THE SECOND AND THIRD HAPPENED IN MARCH AND APRIL OF 2005 RESPECTIVELY. FINALLY THE THREE WHEELS THAT HAD BEEN REPAIRED AND THE FOURTH BEGAN LEAKING, AND IN SEPTEMBER 2005 I HAD ALL FOUR OF THE WHEELS REPAIRED AT A LOCAL FORD DEALER. IN DECEMBER OF 2005 I BEGAN TO EXPERIENCE TIRE INFLATION PROBLEMS AGAIN, BUT THE DEALER REFUSED TO ADMIT THAT THERE WAS A PROBLEM. CURRENTLY I AM FORCED TO CHECK MY TIRE PRESSURE DAILY, AND FILL THE TIRES EACH TWO TO THREE DAYS. THE LAST FLAT TIRE OCCURRED ON FEBRUARY 23, 2006, BUT I WAS ABLE TO GET THE TIRE FILLED BEFORE IT TOTALLY DEFLATED. PLEASE NOTE THIS VEHICLE (PLATINUM EDITION) COMES EQUIPPED WITH SPECIAL WHEELS NOT AVAILABLE ON THE NORMAL LS EDITION. I FEEL THAT THIS CONDITION IS HORRIBLY UNSAFE, AND AT THIS POINT I AM BEGINNING TO FEAR THAT THE VEHICLE WILL BECOME UNDRIVABLE.*JB

NHTSA ID 10151483 · filed Feb 28, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2003 MERCURY SABLE EQUIPPED WITH DOUGLAS X-TRAC 2 TIRES, SIZE: P215/60/R16. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. AS A RESULT, THE VEHICLE VEERED BUT THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE AND TIRE WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 105,029 AND THE TIRE FAILURE MILEAGE WAS 5,159.

NHTSA ID 10782290 · filed Oct 15, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE FAN MOTOR CHIRPED WHEN THE FAN WAS ACTIVATED. THE DEALER STATED THAT THE FAN MOTOR WAS LEAKING WATER AND THEY MADE THE REPAIR. HOWEVER, THE FAILURE RECURRED AND THE AIR CONDITIONER MALFUNCTIONED. THE DEALER STATED THAT THE A/C BLOWER MOTOR WAS RUSTED DUE TO WATER LEAKAGE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V087000 (VISIBILITY:WINDSHIELD). THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 80,000.

NHTSA ID 10210066 · filed Nov 27, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

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