Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Mar 20, 2013
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 7, 1999
What this page shows
Our database holds 20 NHTSA owner-reported complaints for the 1999 Mercury Tracer. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–20 of 20
Body & structure
Filed Mar 20, 2013
THE TRUNK REFLECTOR PLASTIC PEGS BROKE AND I'VE SEEN THIS ON OTHER TRACERS AS WELL. WE ARE UNABLE TO FIND ANOTHER. IF WE WERE TO GO TO A USED CAR PARTS LOT, MOST LIKELY, THEY WOULD BREAK BEFORE WE COULD POP ONE OFF. WE ARE FORCED TO USE TAPE TO HOLD IT IN PLACE. THE AUTO REPAIR SHOP SAID THAT PART COULDN'T BE ORDERED ANYMORE. YES, THIS IS AN OLD CAR, BUT STILL, WE SHOULD BE ABLE TO DRIVE ON THE FREEWAY WITHOUT OUR TRUNK REFLECTOR BLOWING OFF AND CAUSING AN ACCIDENT. THE DRIVER REAR TAIL LIGHT IS DOING THE SAME THING TOO. THE LIGHT WORKS, BUT THE PLASTIC FITTINGS BREAK AND THE LIGHT COULD BLOW OFF AS WELL--BUT IT IS MOSTLY INTACT AT THIS TIME AND I'M PRETTY SURE I CAN BUY ANOTHER, HOWEVER, AT THIS TIME OUR TAPE DOES RUN FROM MOST OF THE REFLECTOR TO THE LIGHT AS WELL. I JUST THINK THEY SHOULD MAKE A TRUNK REFLECTOR THAT DOESN'T BLOW OFF. I DON'T CARE HOW OLD THE CAR IS. *TR
NHTSA ID
10503846
Incident
Sep 28, 2012
Electrical
Filed Feb 4, 2008
Fire reported
TL*THE CONTACT OWNS A 1999 MERCURY TRACER. THE CONTACT STATED THAT THE HORN CONTINUES TO FAIL. THE HORN HAS BEEN REPLACED ON NUMEROUS OCCASIONS. FOR THE MOST RECENT REPLACEMENT, THE WIRING CONNECTED TO THE AIR BAG BURNED. THE DEALER WIRED A SEPARATE BUTTON FOR THE CONTACT TO PUSH IN ORDER TO ACTIVATE THE HORN. THIS REMEDY DID NOT WORK PROPERLY AND ENABLED THE VEHICLE'S ALARM SYSTEM. THE CONTACT DOES NOT KNOW IF THE AIR BAGS ARE FULLY OPERABLE. THE MANUFACTURER HAS NOT RESPONDED. THE CURRENT MILEAGE WAS 100,605 AND THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10216846
Incident
Apr 1, 2007
Suspension
Filed May 10, 2006
BROKEN REAR SPRINGS. *NM
NHTSA ID
10157186
Incident
May 10, 2006
Exterior lighting
Filed Sep 4, 2005
HAD TO REPLACE BOTH HEADLAMP ELECTRICAL CONNECTORS, DUE TO MELTING FROM EXCESS HEAT. *JB
NHTSA ID
10135281
Incident
Aug 29, 2005
Mileage
45,000 mi
Exterior lighting
Filed Jan 21, 2005
THE FRONT PLASTIC HEADLIGHT LENS ARE DETERIORATING, CONDITIONS ARE CAUSING POOR VISIBILITY WHILE DRIVING AT NIGHT. BOTH LENS WAS REPLACED AND REPAIRED BY A LOCAL REPAIR SHOP. THE DEALER WAS NOT NOTIFIED. *NM...THE TWO HEADLIGHT LENS BECAME YELLOW AND DISCOLORED. THEY DID NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT. REPLACED HEADLIGHTS AT COST OF $317.OO, INCLUDING PENNSYLVANIA STATE TAX. *AK
NHTSA ID
10108589
Incident
Jan 14, 2005
Mileage
92,214 mi
Electrical
Filed Dec 29, 2004
THE ENGINE STALLED WHEN THE CONSUMER ATTEMPTED TO START IT .THE CONSUMER TOOK THE VEHICLE TO THE SHOP FOR AN INSPECTION AND RESULTS SHOWED THAT A NEW IGNITION SWITCH WAS NEEDED. *JB
NHTSA ID
10105475
Incident
Dec 29, 2004
Engine
Filed Mar 26, 2004
VEHICLE WOULD NOT START. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THAT THE ENGINE FAILED DUE TO A MECHANICAL FAILURE, AND ENGINE MUST BE REPLACED. *AK
NHTSA ID
10065030
Mileage
70,000 mi
AirbagsBrakesElectrical+2 more
Filed Jul 23, 2003
WE BOUGHT A 1999 MERCURY TRACER USED CAR ON 04/2000, LATER THE STEERING WHEEL STARTED VIBRATING BADLY, THIS VIBRATION CAN BE FELT THRU OUT THE CAR. THE CAR HAS BEEN IN FOR REPAIR 8 TIMES. THE SERVICE MANAGER NOW SAYS THAT THIS VIBRATION IS NORMAL. WHEN WE TOOK IT BACK SAT IN THE CAR AND SAID THAT HE WOULD NOT DRIVE THAT CAR VIBRATING LIKE THAT AND HE WOULD NOT EXPECT US TO. . I ASKED IF IT WAS SAFE TO DRIVE, HE SAID HE COULD NOT ANSWER THAT. MY CONCERN IS, WITH THIS SEVERE VIBRATION IS THE STEERING COLUMN GOING TO DISCONNECT OR LOCKUP AND CAUSE SEVERE BODILY HARM. IF THIS PROBLEM IS "NORMAL" THEN WHY ISN'T THE CONSUMER WARNED ABOUT THIS IN THEIR ADVERTISEMENTS.FROM READING OTHER NHTSA REPORTS I SEE THAT OTHER INDIVIDUALS HAVE HAD STEERING PROBLEMS DUE TO LOCKUP AND BREAKAGE AFTER REPORTING UNUSUAL VIBRATIONS IN THE STEERING COLUMN AND ENGINE. THA LAST MONTH MY CAR BROKE DOWN COMPLETED. I TOOK TO THE MIDAS AND THE MANAGER SAID ME THE WAS ALL MOTOR MOUNTS AND TWO FRONT AXXELS, THEN I FIXED DID HE TOLD ME IT WAS EVERITHING. AND THEN I TOOKED BECAUSE I'M STILL HAVE THE SAME PROBLEM THEN I TOOKED BACK TO MIDAS THEY CHECKED FOR THE FOUR TIME THEN HE TOLD ME THE WAS THE TRASMISSION PROBLEM. I'M STIIL HAVE A PROBLEM. *AK
NHTSA ID
10028971
Incident
Jun 13, 2003
BrakesDriver assistance
Filed Jun 11, 2002
WHEN SLOWING DOWN AND COMING TO A COMPLETE STOP WITH A BUMP IN THE ROAD, THE VEHICLE WOULD ACCELERATE. (THE CONSUMER'S FOOT WOULD BE ON THE BRAKE PEDAL) THE DEALER COULD NOT FIND THE PROBLEM. THE CONSUMER STATED THAT SHE HAS ALMOST HAD ACCIDENTS BECAUSE OF THIS. *SLC *SCC
NHTSA ID
565386
Airbags
Filed May 31, 2002
Crash reported
WHILE TRAVELING 40-45 MPH AND AS A RESULT OF A REAR END COLLISION, AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
8010801
Electrical
Filed May 28, 2002
CONSUMER STATED THE ELECTRICAL HEADLAMP ELECTRICAL CONNECTOR WAS REPLACED, DUE TO EXCESS HEAT.*JB
NHTSA ID
8010505
Incident
May 4, 2002
Tires & wheels
Filed Oct 5, 2001
CONSUMER TOOK VEHICLE TO A TIRE COMPANY, AND LEFT FRONT TIRE WAS FLAT HE PUT VEHICLE ON RACK, AND NOTICED THAT ALL FOUR TIRES WERE SEPARATING ON SIDEWALL. KELLY, SPRINGFIELD, P17565R14. *AK
NHTSA ID
897419
Incident
Oct 4, 2001
Filed Jun 10, 2000
Crash reported
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ID
723851
BrakesElectricalFuel system+2 more
Filed Mar 16, 2000
Crash reported1 injury reported
THE MASTER CYLINDER FAILED CAUSING CONSUMER TO LOOSE CONTROL OF VEHICLE WHILE PARKING IN PARKING LOT. NLM
NHTSA ID
551432
Incident
Jul 23, 1999
Suspension
Filed Feb 5, 2000
Crash reportedFire reported
WE BOUGHT A 1999 MERCURY TRACER BRAND NEW ON 03-09-99, 6 MONTHS LATER THE STEERING WHEEL STARTED VIBRATING BADLY, THIS VIBRATION CAN BE FELT THRU OUT THE CAR. THE CAR HAS BEEN IN FOR REPAIR 4 TIMES. THE SERVICE MANAGER PETE SOLIC NOW SAYS THAT THIS VIBRATION IS NORMAL. WHEN WE TOOK IT BACK THE 3RD TIME PETE SAT IN THE CAR AND SAID THAT HE WOULD NOT DRIVE THAT CAR VIBRATING LIKE THAT AND HE WOULD NOT EXPECT US TO. WELL 4 REPAIR ATTEMPTS AND 5 MONTHS LATER HE STILL EXPECTS US TO DRIVE IT BECAUSE HE NOW SAYS IT IS NORMAL. I ASKED IF IT WAS SAFE TO DRIVE, HE SAID HE COULD NOT ANSWER THAT. MY CONCERN IS, WITH THIS SEVERE VIBRATION IS THE STEERING COLUMN GOING TO DISCONNECT OR LOCKUP AND CAUSE SEVERE BODILY HARM. IF THIS PROBLEM IS "NORMAL" THEN WHY ISN'T THE CONSUMER WARNED ABOUT THIS IN THEIR ADVERTISEMENTS.FROM READING OTHER NHTSA REPORTS I SEE THAT OTHER INDIVIDUALS HAVE HAD STEERING PROBLEMS DUE TO LOCKUP AND BREAKAGE AFTER REPORTING UNUSUAL VIBRATIONS IN THE STEERING COLUMN AND ENGINE. *AK
NHTSA ID
718355
Incident
Aug 25, 1999
Airbags
Filed Jan 7, 2000
VEHICLE WAS SOLD NEW, HOWEVER WAS PREVIOUSLY OWNED AND WRECKED, THE AIR BAG SENSORS WERE MISSING FROM PREVIOUS ACCIDENT (SOLD FRAUDULENTLY). *MJS
NHTSA ID
550303
ElectricalTransmission
Filed Nov 17, 1999
Crash reported
PARKED INTO A PARKING LOT TRYING TO PUT IN REVERSE AND WON'T GO INTO GEAR RIGHT AWAY WHEN IT DID GO IN REVERSE IT JERKED AND AS A RESULT HIT A WALL. COULN'T GET THE KEY OUT OF THE IGINITION WHEN IN PARKED.
NHTSA ID
853044
Incident
Oct 28, 1999
Brakes
Filed Oct 28, 1999
RIGHT REAR WHEEL LOCKED UP UNDER LIGHT BRAKING CONDITIONS. THIS HAPPENED ON THE GRAVEL DRIVEWAY AND WET PAVEMENT. *AK
NHTSA ID
852126
Incident
Jul 5, 1999
Brakes
Filed Aug 3, 1999
BRAKES FAILED RESULTING IN REAR END COLLISION. MJS
NHTSA ID
547748
Incident
May 31, 1999
Steering
Filed Jul 7, 1999
Crash reported
WHILE DRIVING AT 65MPH STEERING WHEEL LOCKED UP, RESULTING IN A COLLISION. VEHICLE WAS TOTALED. DEALER HAS BEEN NOTIFIED. *AK
NHTSA ID
841778
Incident
Jun 15, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.