RoadVitals

2003 Mid-West Choppers Motorcycle

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Mar 11, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 2, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2003 Mid-West Choppers Motorcycle, most frequently naming the exterior lighting, suspension and other / unspecified categories. 1 safety recall has been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting240.0%
  • Suspension240.0%
  • Other / unspecified120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V108000

SUSPENSION:REAR

Mar 2, 2004
30 units potentially affected
The defect: CERTAIN MOTORCYCLES ARE EQUIPPED WITH A "FLOATING" 1" DIAMETER SWING ARM PIVOT BOLT SPACER.
The risk: THE PIVOT BOLT COULD BEND AND POSSIBLY FRACTURE, AFFECTING REAR WHEEL ALIGNMENT AND THE DRIVER'S ABILITY TO CONTROL THE MOTORCYCLE, WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL WELD A LARGER PIVOT BOLT SPACER TO THE FRAME. OWNER NOTIFICATION BEGAN APRIL 13, 2004. OWNERS SHOULD CONTACT MID-WEST AT 1-309-342-7433 OR WWW.MIDWESTCHOPPERS.COM.
MID-WEST CHOPPERSView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04007ClosedPreliminary Evaluation

SUDDEN REAR SUSPENSION MISALIGNMENT

Opened Jan 16, 2004
Closed Mar 18, 2004

THE SUBJECT MOTORCYCLES WERE BUILT USING A SOFTAIL-STYLE FRAME PRODUCED BY PRO-STREET FRAMEWORKS OF HENRYETTA, OKLAHOMA.THESE FRAMES HAD 1 O.D. FREE-FLOATING SWINGARM LEFT-SIDE PIVOT BOLT SPACERS.DUE TO INADEQUATE PIVOT BOLT SUPPORT, THIS DESIGN ALLOWED THE PIVOT BOLT TO DEFLECT AND, IN AT LEAST ONE INSTANCE, FRACTURE.WHETHER THE PIVOT BOLT DEFLECTED (BENT) OR FRACTURED, REAR WHEEL ALIGNMENT WAS AFFECTED AND MOTORCYCLE CONTROL COULD BE COMPROMISED, POSSIBLY RESULTING IN A CRASH.IN SOME INSTANCES, RIDERS WOULD BECOME AWARE OF THE CONDITION BECAUSE DRIVE BELT TENSION WOULD BE REDUCED AND/OR THE REAR TIRE WOULD RUB ON THE FENDER.TO REMEDY THIS CONDITION, MWC HAS ADVISED THE AGENCY THAT IT CONTACTED ALL AFFECTED OWNERS BY TELEPHONE AND MADE ARRANGEMENTS TO HAVE A 1.75 O.D. SPACER WELDED TO THE SWINGARM.MWC WILL FOLLOW UP WITH LETTERS TO THE OWNERS.WITH THIS RECALL, ODI IS CLOSING THIS INVESTIGATION.

SUSPENSION:REARLed to recall 04E030000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Mar 11, 2004

WHILE RIDING MY MID-WEST CHOPPERS MOTORCYCLE IN THE EVENING, MY HEADLIGHT SHORTED OUT AND FAILED. UPON INSPECTION IT APPEARED THE WIRING WAS POORLY INSTALLED. THIS IS A SAFETY ISSUE.*AK

NHTSA ID
10061951
Incident
Jul 8, 2003
Exterior lighting
Filed Mar 11, 2004
Fire reported

MY HEADLAMP BURNED OUT WHILE TRAVELING AT NIGHT CAUSING A POTENTIAL LIFE THREATENING SITUATION.*AK

NHTSA ID
10061926
Incident
Aug 28, 2003
Mileage
800 mi
Suspension
Filed Nov 19, 2003

ON 09/19/03 I WAS RIDING MY MOTORCYCLE WHEN THE SWINGARM ASSEMBLY FAILED, NEARLY THROWING ME FROM IT. THE SWINGARM PIVOT BOLT WAS BENT OR BROKEN, THE SWINGARM WAS SHIFTED, THE TIRE WAS CONTACTING THE REAR FENDER, THE BELT FRAYED, AND PAINT WAS DAMAGED. I TOOK THE MOTORCYCLE TO A LOCAL REPAIR SHOP. I CONTACTED THE MANUFACTURER/SELLER, MID-WEST CHOPPERS IN GALESBURG, ILLINOIS, TO AUTHORIZE WARRANTEE WORK. THEY REFUSED TO ASSIST. THE REPAIR SHOP, DD CUSTOM CYCLE IN GURNEE, ILLINOIS, CONTACTED THEM AND SPOKE WITH CHIP MIYLER, OWNER. HE INSTRUCTED THE SHOP TO STOP ALL WORK. MIDWEST CHOPPERS CONTACTED ME AND CLAIMED THEY ARE NOT RESPONSIBLE FOR ANY PROBLEMS AND TOLD ME TO CONTACT THE SWINGARM/FRAME MANUFACTURER, PRO STREET FRAMEWORKS IN HENRYETTA, OKLAHOMA. I CONTACTED PRO STREET FRAMEWORKS. AN EMPLOYEE, KEVIN ADMITTED THEY WERE AWARE OF SIMILAR PROBLEMS OCCURRING WITH OTHER MOTORCYCLES MANUFACTURED WITH THEIR SWINGARM/FRAME. HE SENT ME A NEW PIVOT BOLT AND SPACER TO REPLACE THE ORIGINALS. I SENT THEM TO THE REPAIR SHOP. THE SHOP ENGINEER BELIEVES THIS IS NOT ADEQUATE. THE SHOP NOW ALSO NOTICED THE REAR LEFT FRAME SUPPORT WAS ALSO BENT. I CONTACTED PRO STREET FRAMEWORKS TO INFORM THEM. I SPOKE WITH THE OWNER, DANNY. HE INSTRUCTED ME TO SEND HIM THE SWINGARM AND FRAME FOR REPAIR. IN ORDER TO SEND THE PARTS THE MOTORCYCLE HAD TO BE DISASSEMBLED. I INSTRUCTED THE SHOP AND SENT THE PARTS. I CONTACTED PRO STREET FRAMEWORKS OVER 20 TIMES TO CHECK ON STATUS AND REQUEST ASSISTANCE. NONE OF MY MESSAGES WERE RETURNED. I AM SUBMITTING THIS REQUEST TO PURSUE A SERIOUS SAFETY ISSUE. I HAVE NEVER BEEN NOTIFIED OF THIS KNOWN DEFECT BY THE SELLER. THE FAILED PIVOT BOLT AND SPACER DESIGN WAS CLEARLY NOT ADEQUATE. THIS SITUATION IS ACKNOWLEDGED SINCE THEY SENT REPLACEMENT PARTS, AND ATTEMPTED TO REPAIR MY SWINGARM AND FRAME. FORTUNATELY, I AM STILL ALIVE. I HOPE THIS SITUATION DOES NOT RESULT IN SOMEONE ELSE'S INJURY OR FATALITY.*AK

NHTSA ID
10047180
Incident
Sep 19, 2003
Mileage
1,600 mi
Other / unspecifiedSuspension
Filed Nov 19, 2003
Crash reported

I WAS RIDING MY 2003 MID-WEST CHOPPERS MOTORCYCLE ON AUGUST 29TH, 2003. I WAS TRAVELING ABOUT 65 MPH WHEN MY REAR SWINGARM ASSEMBLY ON MY MOTORCYCLE FAILED CATASTROPHICALLY. I ALMOST WAS THROWN FROM THE MOTORCYCLE DUE TO THE SHIFTING OF THE SWINGARM ASSEMBLY. I CONTACTED THE MANUFACTURER OF THE MOTORCYCLE AND THEY INSTRUCTED ME TO TAKE THE MOTORCYCLE TO A SHOP IN THE AREA - I DID. THE SHOP DISASSEMBLED THE SWINGARM ASSEMBLY AND FOUND THE SWINGARM PIVOT BOLT TO BE SNAPPED JUST WHERE IT FITS INTO THE BUSHING. MID-WEST CHOPPERS (GALESBURG, IL) WAS CONTACTED AND INSTRUCTED ME THAT PRO-STREET FRAMEWORKS (HENRYETTA, OK) WAS RESPONSIBLE. I HAD THE SHOP (DD CUSTOMS, GURNEE, IL) CONTACT PSFW AND PSFW ADMITTEDLY HAD ISSUES WITH THEIR "TRADITIONAL V-STYLE" SWINGARM ASSEMBLY AND SAID THEY WOULD SEND A NEW SPACER AND BOLT. AFTER SEEING THE NEW SPACER AND BOLT, IT WAS DETERMINED THAT THIS FIX PROBABLY WOULD NOT MAKE A DIFFERENCE AND WOULD PUT ME IN JUST AS MUCH RISK AS BEFORE. I AM NOW STUCK WITH AND $30,000 MOTORCYCLE THAT IS QUESTIONABLY SAFE AT BEST. MID-WEST CHOPPERS (S. LHEUREUX) INSTRUCTED ME THAT THIS WAS A BAD BATCH FROM PSFW AND THEY WERE WORKING TO RECALL SOME OF THOSE ASSEMBLIES. I HAVE NEVER RECEIVED ANY CORRESPONDENCE REGARDING A RECALL. SOMEONE WILL MOST LIKELY DIE BECAUSE OF THIS SWINGARM ASSEMBLY - ONE THAT HAS BEEN SOLD TO NUMEROUS INDIVIDUALS WHO ARE COMPLETELY UNAWARE OF THIS SITUATION. PLEASE HELP ME PREVENT ANY FUTURE FATALITIES DUE TO THIS UNSAFE PRODUCT. THE VIN IS [XXX] - A VIN MID-WEST CHOPPERS HAS ASSURED ME IS VALID, HOWEVER NO ONE ELSE THINKS SO. SINCERELY, [XXX] *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10047156
Incident
Aug 29, 2003
Mileage
800 mi