Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2012 MINI Cooper S submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My vehicle has an outstanding recall (NHTSA Recall #23V337) from over a year and a half ago. There is still no update on when this will be remedied. The recall states there is potential for a "thermal event", which to me is a fancy way of saying fire. For an incident where my vehicle can catch fire, I expect a bit quicker of a response from BMW/Mini.
The contact owns a 2012 Mini Cooper S. The contact stated that the headlights, turn signals, windows, and the radio were inoperable. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System) however, the VIN was not included. The local dealer was contacted, and it was diagnosed that there was no water leaking into the vehicle from the roof. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the failure. The failure mileage was unknown.
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 50-55 MPH on the highway, the vehicle shut off inadvertently. The contact was able to pull to the side of the road. The contact stated that he was able to restart the vehicle after 15 minutes and continued driving; however, the failure recurred after exiting the highway. The vehicle was pushed to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump plausibility pressure was significantly low due to footwell control module failure. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000. VIN tool confirms parts not available.
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while merging onto a highway at approximately 50 MPH, the vehicle stalled. The contact was not aware of any warning lights being illuminated. The contact pulled over and had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the failure was an electrical failure. The battery and the main fuse box were replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The failure mileage was approximately 121,000. VIN tool confirms parts not available.
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the windows failed to roll down. Additionally, the contact stated that the headlights, the hazard lights, and the turn signals were inoperable. Several unknown warning lights were illuminated and the message "Light Malfunction, Contact Dealer" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 155,000. VIN tool confirms parts not available.
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the turn signals were inoperable. The contact stated that the power switches to unlock or lock the doors were inoperable, and the power window switches were also inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Mini Cooper S. The contact stated while driving 70 MPH, the turn signals were engaged but failed to respond. Additionally, the contact stated that warning lights indicated that the gas cap and trunk were opened, and other unknown warning lights were illuminated. The contact also stated that the windows failed to roll down, and the headlights and the fog lights were inoperable. The contact later received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine whether the failure was related to the recall. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
ELECTRICAL CONTROL UNIT WENT OUT
THE CAR STALLED WHILE DRIVING ON FREEWAY ONCE AND HIGH PRESSURE FUEL PUMP WAS REPLACED BY MINI COOPER AND AGAIN SECOND TIME ON INNER ROADS DRIVING AT 20 MILES AN HOUR....WITHOUT ANY WARNING
TAKATA INFLATORS" I NOTICE A BURNING SMELL INSIDE MY VEHICLE WHICH I REPORTED TO THE DEALER. THEY STATED "THEY COULDN'T FIND ANYTHING. THEN I WOULD DEPART FROM MY CAR WITH THE WINDOWS UP SUNROOF CLOSED AND LOCK IT I WOULD RETURN THE WINDOWS WOULD BE ALL THE WAY DOWN AND TOP UP. THIS TOOK PLACE AGAIN ON 3/6/19.
TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE CARPET WAS WET. ALSO, WHILE DRIVING, THE SOUND OF WATER SWISHING AROUND COULD BE HEARD COMING FROM THE BOTTOM AND THE TOP OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ALARM WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO MINI OF MANHATTAN (793 11TH AVE, NEW YORK, NY 10019, (212) 586-6464), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
VEHICLE HAD BEEN DRIVEN 24 MILES AND PARKED FOR ABOUT 10 MINUTES WHEN ENGINE COMPARTMENT CAUGHT FIRE. MASTER MECHANIC DIAGNOSED IT ORIGINATED WITH THE COOLANT PUMP AND CAUSED A SHORT CIRCUIT WITH THE ELECTRONICS OF THE PUMP IGNITING A FIRE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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