RoadVitals

2023 MINI Countryman Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 30, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 30, 2024

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2023 MINI Countryman. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Filed Jan 30, 2024

[XXX]: Clear blue sky conditions. Cools temps 63 degrees. Driving 75 mph on [XXX] South of Sarasota FL,. 2:30 pm, low traffic a few average cars around me. I had the window slightly opened for a moment then closed it and turned the heat on low just to get some warmth. Within moments I experienced a deafening explosion and look up and see the Sunroof completely shattered. Glass all over me and the car. I have pictures to support. [XXX] highway did not have any debris on the roads. No trucks. A few average size vehicles. The event was Very scary and shocking. I maintained composure, exited the highway and went to ACE hardware. Purchased $34 dollars in heavy leather gloves, to remove glass. Duct Tape to secure remaining glass pieces and a small dust pan and hand broom. Drove vehicle to dealer and was informed it may not be covered as a defect. That is unbelievable and unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11568899
Incident
Jan 30, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .