RoadVitals

2015 MINI John Cooper Works

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 7, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2015 MINI John Cooper Works. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 92 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V628000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Oct 7, 2015
6,073 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk: In the event of a vehicle crash, an air bag that does not deploy properly increases the risk of injury to the front seat passenger.
The remedy: MINI and BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began on November 25, 2015. Owners may contact MINI customer service at 1-866-825-1525 and BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
15V450000

STRUCTURE:BODY

Jul 17, 2015
30,456 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper and MINI Cooper S Hardtop 2 Door vehicles and 2015 MINI John Cooper Works Hardtop 2 Door vehicles. The affected vehicles do not meet the side impact performance requirements for the rear seat passengers. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
The risk: If the side impact performance requirements are not met, rear seat passengers may be at a higher risk of injury during a crash.
The remedy: MINI will notify owners, and dealers will install additional energy absorption material between the rear interior side panels and the exterior vehicle body, free of charge. The recall began on September 4, 2015. Owners may contact MINI customer service at 1-866-825-1525. Note: this recall supersedes 14V-815.
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ15004ClosedAudit Query

BMW Safety Act Violations

Opened Sep 24, 2015
Closed Oct 2, 2017

In a Consent Order executed on December 17, 2015, BMW of North America, LLC (BMW NA) admitted that it violated the Safety Act by: failing to conduct a timely recall for Recall No. 15V-450; failing to file certain quarterly recall reports in a timely manner; failing to timely notify vehicle owners of the existence of a defect or noncompliance; failing to promptly advise NHTSA of delays with the beginning or completion dates for mailing owner or dealer notifications; and failing to timely submit copies to NHTSA of communications relating to recalls.As part of the Consent Order, NHTSA imposed a total civil penalty of $40 million against BMW NA for its violations of the Safety Act.The civil penalty consists of a cash payment, monetary performance obligations, and stipulated penalties.BMW NA paid the $10 million cash penalty on February 12, 2016.Failure to comply with the terms of the Consent Order or the Safety Act will result in portions of the stipulated penalties coming due.The Consent Order required BMW NA to appoint an independent safety consultant to assist BMW NA in developing best practices for complying with the Safety Act and evaluating safety issues under consideration by BMW NA.BMW NA was also required to develop a program to train dealers on the importance of complying with the prohibition on selling unremedied vehicles under recall, improve dealers' access to information necessary to maximize completion of open recalls, and invest in a pilot program to determine whether BMW NA can use data analytics to detect emerging safety defect trends.The population listed in this closing resume is based on BMW NA's untimely recall and does not include other issues addressed by the Consent Order, which relate to BMW NA's safety processes.Based on the Consent Order, BMW NA's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ15-004, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including BMW NA's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to BMW NA's performance under the Consent Order to date.

STRUCTURE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M840119

ELECTRICAL SYSTEM

SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.

M840219

ELECTRICAL SYSTEM

PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

M650117

AIR BAGS

AIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM' This Service Information bulletin replaces SI M65 01 17 dated February 2017.

M310115

SUSPENSION

GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Plastic and elastic deformation of lower ball bearing shell in spring strut support bearing.

M230108

POWER TRAIN

"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"

M540318

EQUIPMENT

RATTLE NOISE FROM SUNSHADE WHILE DRIVING. With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

MINI John Cooper Works by model year
YearComplaintsRecallsInvestigationsIssue Index
2018000—
2017000—
2016010—
2015Viewing021—
2014000—
2013000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.