RoadVitals

2013 MINI Paceman Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Aug 11, 2026

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2013 MINI Paceman. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

ElectricalEnginePowertrain (other)
Filed Aug 11, 2026

In September 2025, the manufacturer issued a component specific extended limited warranty(MINI ELW FRM 15Y/186M)acknowledging the Footwell Module (FRM) may fail after a 12-volt battery disconnect or power supply interruption. My vehicle was identified by VIN as affected. Beginning in 2021, my vehicle experienced recurring electrical failures consistent with FRM failure: three battery replacements (2021, May 2024, December 2024), alternator failure (May 2024), windows failing to operate, erratic indicator lights, and engine rev on startup with momentary loss of vehicle control. Three separate mechanics examined the vehicle at different points. None could diagnose the cause because the FRM interfaces with the manufacturer’s proprietary diagnostic system, making the defect undetectable without dealer-specific equipment.On December 18, 2024, the vehicle broke down on the shoulder of I-75 near Exit 278 outside Atlanta, GA. I walked approximately 1.5 miles along the interstate to the nearest exit with a steep drop on one side and high-speed truck traffic on the other. The vehicle was impounded. I was stranded overnight, more than 7 hours from home.The vehicle has been inoperable since December 18, 2024. After receiving the warranty letter, I contacted my local authorized MINI dealer to schedule the covered repair. The service manager refused, demanded a $300 diagnostic fee, and stated they would only replace the module. I escalated to the manufacturer’s executive offices. The executive customer care office refused to arrange towing, waive diagnostic fees, or repair damage beyond the module. The manufacturer has effectively refused to honor its own warranty extension. Full documentation available including the warranty letter, timestamped photos from the interstate, mechanic records, and all manufacturer correspondence

NHTSA ID
11756365
Incident
Dec 18, 2024

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .