Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
73
Latest Sep 1, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 5, 2002
What this page shows
Our database holds 73 NHTSA owner-reported complaints for the 2002 Mitsubishi Eclipse. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 73 · page 1 of 3
Fuel system
Filed Sep 1, 2015
TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT UPON REFUELING THE VEHICLE, FUEL LEAKED OUT THROUGH THE FUEL NECK DUE TO RUST. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
NHTSA ID
10760854
Incident
Apr 15, 2015
Mileage
185,000 mi
Body & structure
Filed Jul 29, 2015
TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE. WHILE IN PARK, THE CONTACT NOTICED THAT THERE WERE MULTIPLE FRACTURES ACROSS THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
NHTSA ID
10744796
Incident
Apr 29, 2015
Mileage
200,000 mi
Electrical
Filed Dec 10, 2014
Fire reported
CAUGHT FIRE OVER NIGHT WHILE PARKED IN MY DRIVE WAY. WOKE UP THE FOLLOWING MORNING TO FIND THE DASH BOARD MELTED, WINDOWS SMOKED OUT, FRONT WINDSHIELD CRACKED AND DRIVER SIDE DOOR BURNT. *TR
NHTSA ID
10663500
Incident
Dec 1, 2014
Mileage
70,000 mi
Body & structure
Filed Jul 29, 2014
THE DASHBOARD ON MY 2002 MITSUBISHI ECLIPSE CRACKED SEVERAL YEARS AGO. I HAD NO IDEA WHAT HAD HAPPENED, AS I WAS NOT INVOLVED IN AN ACCIDENT. I HAD ASSUMED THAT IT POSSIBLY GOT TOO HOT FROM THE SUN ONE DAY. I WAS APPALLED TO HEAR THAT THIS IS A COMMON PROBLEM. PARTS OF A CAR SHOULD NOT BREAK IN TWO OR THREE PIECES. MITSUBISHI SHOULD TAKE RESPONSIBILITY FOR THEIR ISSUES. I HAVE TO TAKE A BITE IN THE VALUE OF THE VEHICLE, THE FUNDS SHOULD COME OUT OF MITSUBISHI'S POCKET, NOT MINE! I ALSO AM HAVING ISSUES WITH THE PAINT ON THE SPOILER. THE PAINT HAS STRANGELY DISAPPEARED AND THE PART HAS TURNED WHITE. IT'S WEIRD! AGAIN, I FEEL THAT IF MITSUBISHI HAD A PROBLEM WITH THEIR PAINT JOBS, THEY SHOULD FIX THEM! *JS
NHTSA ID
10617355
Incident
May 31, 2010
Seat belts
Filed Jul 25, 2013
TL* THE CONTACT OWNS A BABY TREND CHILD RESTRAINT SEAT, MODEL NUMBER: TJ94128 (NA), AND MANUFACTURED JULY 7, 2012. THE CHILD SEAT WAS BEING USED IN A 2002 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE CHILD SEAT LOWER LATCH CONNECTOR FAILED TO LOCK DURING THE INSTALLATION OF THE BASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE CONTACT STATED THAT THE CHILD SEAT WOULD BE REPLACED. THE VEHICLE INFORMATION WAS UNAVAILABLE.
NHTSA ID
10531754
Incident
Jul 24, 2013
ElectricalExterior lighting
Filed Oct 23, 2012
MY LEFT TURNING SIGNAL WOULD NOT RETURN TO THE OFF POSITION AFTER TURNING AND THEN OUT OF THE SUDDEN MY HEADLIGHTS ON HIGH BEAM WOULD STAY ON PERMANENTLY, LOW BEAMS WOULD NOT START . MY TURNING SIGNAL STOP WORKING AND NOW MY CAR WONT START. *TR
NHTSA ID
10481548
Incident
Oct 21, 2012
Powertrain (other)
Filed May 19, 2012
TRANSMISSION STOPS FUNCTIONING DUE TO WAVE/CUSHION SPRING FAILURE. *TR
NHTSA ID
10459013
Incident
May 11, 2012
Mileage
135,000 mi
ElectricalFuel system
Filed Mar 19, 2012
WE WERE DRIVING AND CAR JUST DIED. BUT IT STILL WANTED TO START JUST ACTED LIKE DIDN'T HAVE GAS. TO BUT WE JUST FILLED UP. SO WE FIGURED FUEL PUMP. REPLACED IT AND NOTHING STILL SO THEN WE CALL A DEALER AND HE SAYS MOST COMMON THING THAT HAPPENS IN THESE CARS IS COMPUTER GETS FRIED. *JS
NHTSA ID
10452265
Incident
Mar 16, 2012
Mileage
132,000 mi
BrakesDriver assistance
Filed Sep 22, 2011
WHILE DRIVING NORTHBOUND ON 95 IN VIRGINIA (ABOUT 20 MINS OUTSIDE OF RICHMOND) MY 2002 MITSUBISHI ECLIPSE'S ACCELERATOR BECAME STUCK. THE CAR ENDED UP OVERHEATING AND THE BRAKES FAILED (THE FRONT DRIVER ROTOR ACTUALLY RIPPED APART) BEFORE I PUT THE CAR INTO NEUTRAL. *TR
NHTSA ID
10426841
Incident
Sep 22, 2011
Mileage
172,000 mi
Fuel system
Filed Aug 22, 2011
AFTER CHECKING OUT SERVICE ENGINE CODES P0456 AND P0457 (EVAPORATIVE EMISSION CONTROL SYSTEM LEAK DETECTED) I FOUND THE FUEL FILLER NECK TUBE AND ALL VENT LINES TOTALLY CORRODED THROUGH. THE VEHICLE IS A 2002 MITSUBISHI ECLIPSE AND THIS ASSEMBLY IS LOCATED IN THE REAR RIGHT SIDE WHEEL WELL. DRIVING AREA IS THE NORTHEAST AND FOUND SAND AND DEBRIS PACKED ALL AROUND ASSEMBLY WHERE TUBES MAKE A 90 DEGREE TURN THROUGH A SUPPORT/PROTECTIVE BRACKET. I REPAIRED WITH A NEW FUEL NECK ASSEMBLY (PART NO. MR73836) PURCHASED FROM A LOCAL DEALERSHIP AT A COST OF $200 FOR PARTS ONLY. NO FUEL HAD YET LEAKED OUT BUT WOULD HAVE IN A SHORT TIME IF THIS PART WAS NOT REPLACED. DEALER STATED THAT THIS VEHICLE WAS NOT RECALLED FOR THIS PROBLEM BUT OTHER MITSUBISHI MODELS AROUND THIS SAME YEAR HAD BEEN RECALLED FOR THIS SAME CONDITION. *TR
NHTSA ID
10420972
Incident
Aug 16, 2011
Mileage
96,000 mi
Other / unspecified
Filed May 2, 2011
2002 ECLIPSE COUPE, OK THIS IS A MAJOR PROMBLEM, HOPE SOMEONE WILL LISTEN THE WHEELS (RIMS) CRACK ON THESE CARS "CHEAP" BOTH FRONT WHEELS AND DRIVERS SIDE BACK WHEEL. IF YOU HIT A POTHOLE YOUR GONNA PURCHASE NEW WHEELS. I AM A SINGLE MOM MY KIDS RIDE IN THIS CAR. MANY OTHERS HAVE "COMPLAINED" DO SOMETHING BEFORE YOU ARE SCRAPPING CHILDREN OFF THE EXPRESSWAY.....THESE WHEELS ON THE 2002 ECLIPSE ARE DANGEROUS AND EXPENSIVE TO KEEP REPLACING I CAN NOT AFFORD IT,, *TR
NHTSA ID
10398457
Incident
Nov 15, 2010
Mileage
15 mi
Other / unspecified
Filed Mar 8, 2011
TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE GT. THE CONTACT STATED THAT THE RIMS WERE BENDING ABNORMALLY AND CAUSING THE STEERING WHEEL TO SHAKE EXCESSIVELY. THE RIMS WERE REPLACED FOUR TIMES TO NO AVAIL. THE CONTACT INFORMED THE MANUFACTURER BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/03/11*LJ
NHTSA ID
10386868
Incident
Mar 1, 2006
Body & structure
Filed Oct 15, 2009
THERE IS A MAJOR DEFECT IN THE DASHBOARDS OF MITSUBISHI ECLIPSE'S (YEARS 2000-05). THE DASHBOARD WILL CRACK AS THE CAR HITS UNEVEN ROAD SUCH ASH POT HOLES. IN THE HEAT AND COLD ALTHOUGH COVERED AND PROTECTED FRO DIRECT SUNLIGHT THE DASH WILL EXPAND AND RETRACT IN SIZE CREATING SMALL FRACTURES THAT CAN CRACK. ONCE THE CRACKS BECOME LARGE ENOUGH PIECES WILL EITHER FLY OUT TOWARDS THE DRIVER OR FALL INTO THE HEATING AND COOLING DUCTS CAUSING DAMAGE TO THE CARS BLOWER MOTOR. IT IS ALSO POSSIBLE FOR PIECES OF THE DASHBOARD TO SHATTER AROUND THE PASSENGER AIRBAG DURING A COLLISION CAUSING FATAL DAMAGE TO THE PASSENGERS OR DRIVER. THIS IS NOT A CASE BY CASE BASIS BUT ON EVERY 2000-05 MITSUBISHI ECLIPSE I HAVE COME ACROSS. *TR
NHTSA ID
10288599
Incident
Jun 1, 2008
Mileage
85,000 mi
Body & structure
Filed Aug 31, 2009
2002 MITSUBISHI ECLIPSE THE LIFTBACK DOOR SUDDENLY FELL. *NJ THE CONSUMER STATED THE LIFTBACK DETACHED FROM THE LEFT PISTON AND VIOLENTLY SLAMMED SHUT. THE PISTON ASSEMBLY HAD TO BE WELDED BACK INTO PLACE. *JB
NHTSA ID
10283170
Incident
Jul 5, 2009
Body & structure
Filed Aug 5, 2009
I BOUGHT A BLACK 2002 MITSUBISHI ECLIPSE IN 2004. THE PAINT JOB SEEMED FINE BUT SOON I REALIZED THAT MY PAINT IS DISSOLVING OFF MY CAR! THE CLEAR COAT IS ALMOST COMPLETELY GONE AND I AM AFRAID MY CAR WILL SOON START TO RUST. I HAVE SEEN MANY OTHER BLACK ECLIPSES WITH THE SAME PROBLEM. I BELIEVE THAT THE MANUFACTURER DID NOT APPLY THE BLACK PAINT OR THE CLEAR COAT CORRECTLY ON THE BLACK 2002 ECLIPSES. I FEEL LIKE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM BECAUSE THEY DID NOT MAKE THEIR PRODUCT TO LAST. *TR
NHTSA ID
10279415
Incident
Jun 4, 2009
Other / unspecified
Filed Feb 6, 2009
FRONT DRIVER SIDE WHEEL WAS CRACKED. MY TIRE WOULD SLOWLY DEFLATE SO I PURCHASED A NEW TIRE THINKING THIS WAS THE PROBLEM. THE NEXT COUPLE OF DAYS, MY TIRE CONTINUED TO LOOSE AIR. SO I WENT BACK TO TIRE COMPANY AND THEY INFORMED ME THAT IS WAS NOT THE TIRE BUT A CRACK IN THE RIM. SO I PURCHASED A NEW WHEEL AND NOW AFTER A FEW MONTHS I HAVE A BENT RIM. THESE WHEELS ARE VERY EXPENSIVE AND I CANNOT AFFORD TO CONTINUE PURCHASING NEW WHEELS IF THIS CONTINUES TO HAPPEN. I WOULD JUST PURCHASED A WHOLE NEW DIFFERENT SET OF WHEELS IF I HAD THE FUNDS AVAILABLE, WHICH I DO NOT. *TR
NHTSA ID
10257739
Incident
Aug 1, 2008
Body & structureOther / unspecified
Filed Sep 8, 2008
I HAVE A BLACK I GUESS YOU CAN CALL IT BLACK AND WHITE 2002 MITSUBISHI ECLIPSE. THE CLEAR COAT IT COMPLETELY OFF AND THE BLACK PAINT IS JUST ABOUT GONE. I HAVE RUST SPOTS COMING THROUGH NOW. IT FIRST STARTED ON THE HOOD ABOUT A YEAR AGO AND NOW IT IS EVERYWHERE. I ALSO HAD TO REPLACE TWO OF MY RIMS BECAUSE THEY WERE BENT. NOW I HAVE A SHIMMY IN MY STEERING WHEEL WHEN I GET UP TO 65MPH THIS STARTED ABOUT A YEAR AGO ALSO. I HAVE GOTTEN NEW TIRES AND RIMS ON IT HOPING THAT WOULD HELP THE PROBLEM BUT IT IS JUST AS BAD AS IT WAS LAST YEAR. *TR
NHTSA ID
10241359
Incident
Oct 2, 2007
Mileage
85,000 mi
Body & structure
Filed Aug 16, 2008
AFTER HAVING MY CAR WASHED AND DETAILED IN LATE MAY OF 2008, I NOTICED A WHITE DETERIORATION OF PAINT ON THE HOOD. OVER THE PAST FEW MONTHS THE DAMAGE HAS SPREAD OVER THE HOOD AND THE TRUNK OF THE VEHICLE LIKE A FUNGUS. I RECENTLY WENT ONLINE TO RESEARCH THE PROBLEM AND DISCOVERED HUNDREDS OF MITSUBISHI OWNERS ARE EXPERIENCING THE SAME PROBLEMS. MOST HAVE STATED THAT MITSUBISHI HAS BEEN NOTIFIED OF THE PROBLEM AND WILL NOT TAKE RESPONSIBILITY FOR THE DEFECT AS THE CAR IS "NO LONGER UNDER THE 36 MONTH WARRANTY PERIOD". MANY OF THE COMPLAINTS HAVE NOTED THE COST OF REPAIR AS HIGH AS $3,500 - 9,000 TO REPAINT THE CAR. TO REPAIR THE CAR COULD BE MORE THAN THE KELLEY BLUE BOOK VALUE FOR SOME OWNERS. I HAVE FOUND NO INFORMATION AS TO WHETHER OR NOT A CLASS ACTION LAWSUIT HAS BEEN FILED, HOWEVER, A GENTLEMAN IN PA IS ORGANIZING CONSUMERS TO INITIATE A CASE. THERE ARE SEVERAL WEBSITES THAT HAVE BEEN CREATED (IE: DEADECLIPSE.COM; MITSUBISHISUCKS.COM) AS A FORUM FOR HUNDREDS OF DISSATISFIED CUSTOMERS TO VOICE THEIR DISAPPOINTMENT WITH THE COMPANY/PRODUCT. IT SEEMS UNUSUAL THAT WITH HUNDREDS OF COMPLAINTS CIRCULATING ABOUT THE MANUFACTURER'S DEFECT (CLEAR COAT PAINT) ON MANY OF ITS MODELS, THE NHTSA HAS NO RECORD OF INVESTIGATION OR RECALLS. PLEASE CONSIDER THIS A FORMAL COMPLAINT AND INITIATE A FORMAL INVESTIGATION. I LOOK FORWARD TO HEARING FROM YOU. PLEASE CONTACT ME AS SOON AS POSSIBLE. THANK YOU. *TR
NHTSA ID
10238488
Incident
May 24, 2008
Mileage
67,000 mi
Body & structure
Filed Jul 13, 2008
I HAVE A BLACK, 2002 MITSUBISHI, ECLIPSE GT AND THE PAINT IS COMING OFF. THE ROOF AND THE HOOD PAINT IS ALMOST DOWN TO THE BASE METAL. I HAVE ALSO SEEN OTHER ECLIPSE WITH THE SAME ISSUE. *TR
NHTSA ID
10234118
Incident
Jan 1, 2008
Other / unspecified
Filed Jul 9, 2008
THIS IS THE SECOND TIME THAT I'VE HAD TO REPLACE MY RIM DUE TO THE LIP BENDING BACK CAUSING THE TIRE TO DEFLATE. BOTH TIMES IT WAS ON THE FRONT TIRE. LOOKING AT ALL THE OTHER COMPLAINTS THIS IS A COMMON DEFECT WITH THE MITSUBISHI RIMS WHICH RESULTS IN DECREASED STEERING CONTROL AND NEEDS TO BE ADDRESS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
NHTSA ID
10233707
Incident
Jul 6, 2008
Mileage
94,090 mi
Body & structure
Filed Jun 21, 2008
I OWN A 2002 MITSUBISHI ECLIPSE GT WITH A PAINT-PEELING PROBLEM. THE VEHICLE HAS A HORRIBLE PAINT-PEELING PROBLEM ALL OVER THE TOP AREAS OF THE CAR. I BOUGHT THE CAR WITH ABOUT 48,000 MILES, AND THE PAINT PROBLEM STARTED ABOUT TWO THOUSAND MILES LATER. I HAVE SEEN MANY, MANY VEHICLES WITH THE SAME PROBLEM AS MY CAR. I TOOK MY VEHICLE TO A MITSUBISHI DEALERSHIP SO THAT THEY COULD TAKE PICTURES AND SEND THEM IN. I RECEIVED A RESPONSE ABOUT THREE WEEKS LATER SAYING THAT THEY WOULD NOT DO ANYTHING TO THE CAR BECAUSE I WAS NOT THE ORIGINAL OWNER AND THE VEHICLE WAS OUT OF WARRANTY. THE FACT THAT I WASN'T THE ORIGINAL OWNER HAS NOTHING TO DO WITH THE PAINT BEING A PROBLEM ON OTHER PEOPLE'S CARS. THEY REFUSE TO ACCEPT THAT THE DEFECT IS ON THEIR BEHALF AND REFUSE TO FIX THE PROBLEM. MY VEHICLE IS BEGINNING TO RUST AND I AM NOT ABLE TO AFFORD THE REPAINTING OF MY CAR. THE VEHICLE WILL JUST CONTINUE TO RUST AND BECOME A ROAD HAZARD THAT IS OUT OF MY CONTROL. I TAKE WELL-ABOVE DECENT CARE OF MY VEHICLES, BUT THERE IS NOTHING I COULD DO ABOUT THE PAINT. WHILE IT MAY NOT BE A ROAD HAZARD OR CAUSE IN DEATHS OR INJURIES, IT DOES CAUSE EXCESSIVE, AND UNNECESSARY, RUST WHICH WOULD EVENTUALLY LEAD TO HAZARDOUS VEHICLES, WHICH PEOPLE CANNOT AFFORD TO FIX BECAUSE THEY ARE STILL PAYING FOR THE VEHICLE. THANK YOU FOR TAKING THE TIME TO READ THIS. CHAD *TR
NHTSA ID
10231913
Incident
May 1, 2005
Mileage
50,000 mi
Tires & wheels
Filed Apr 25, 2008
Crash reported1 injury reported
2002 MITSUBISHI ECLIPSE HAD A TIRE BLOW OUT. CONSUMER STATES THAT THE VEHICLE THEN STRUCK ANOTHER VEHICLE AND THEN HIT THE MEDIAN WALL BEFORE COMING TO A REST ON THE OPPOSITE SIDE OF THE ROAD. *KB EXAMINATION OF THE TIRE REVEALED TWO HOLES IN THE SIDEWALL WHICH CAUSED THE BLOWOUT. THE CONSUMER SUFFERED A LACERATION TO HER KNEE. (OHIO TRAFFIC CRASH REPORT # 10-0220-91
NHTSA ID
10226214
Incident
Mar 5, 2008
Exterior lightingVisibility
Filed Jul 10, 2007
TL*THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE COLUMN SWITCH LEVER BECAME DETACHED WHILE ATTEMPTING TO TURN THE VEHICLE. THE LEVER WAS REPLACED. THE MANUFACTURER STATED THAT HIS VIN WAS EXCLUDED FROM RECALL # 99V305001 (VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING). THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 83,000 AND FAILURE MILEAGE WAS 72,000.
NHTSA ID
10195949
Incident
Jul 10, 2006
Mileage
72,000 mi
Other / unspecified
Filed May 31, 2007
I BOUGHT THIS CAR FROM FOWLER MITSUBISHI, NORMAN, OK AND EVERY TIME I RUN THE A/C, THE ENTIRE DRIVERS SIDE (FRONT & REAR) FILLS UP WITH WATER. (2 INCHES DEEP) NO ONE SEEMS TO KNOW OR CARE WHAT TO DO. *TR
NHTSA ID
10192088
Incident
Jul 9, 2006
Mileage
58,900 mi
Body & structure
Filed Apr 3, 2007
MY DOOR HANDLE ON THE DRIVER'S SIDE OF MY 2002 MITSUBISHI ECLIPSE GT BROKE OFF INTO MY HAND WHEN I WAS OPENING THE DOOR. THE DOOR HANDLE APPEARS TO HAVE LITERALLY SNAPPED IN HALF FROM INSIDE THE DOOR CAVITY WHERE IT WAS CONNECTED. CLEARLY A DEFECTIVE PART. MY CAR IS IN GREAT SHAPE--I AM VERY SURPRISED THIS HAPPENED. AFTER TALKING TO A MITSUBISHI DEALER, THE HANDLE ITSELF COSTS ABOUT $45; TO PAINT IT COSTS $110; AND IT'S ANOTHER $150 FOR LABOR, FOR A TOTAL OF $305 PLUS TAX. NOT A COST ONE WOULD EXPECT TO INCUR ON A 2002 VEHICLE. *JB
NHTSA ID
10186921
Incident
Mar 31, 2007
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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