Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Apr 2, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 148 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2002 Mitsubishi Lancer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
SteeringSuspension
Filed Apr 2, 2020
THERE HAS NO BEEN AN INCIDENT YET. THE VEHICLE RATTLES IN THE FRONT END, EXACTLY WHERE THE RECALLED PART IS AT. I TOOK IT TO THE LICENSED DEALERSHIP THAT I WAS TOLD WAS QUALIFIED TO REPLACE THE PART AND THEY REFUSED TO REPLACE IT CLAIMING THAT THE VEHICLE IS TOO RUSTY AND THEY DON'T WANT TO LIFT IT UP ON THE AIR. I HAD JUST HAD 4 NEW TIRES PUT ON IT RECENTLY AND THEY USED A CAR LIFT WITHOUT ANY ISSUES. I WOULD LIKE THE PART REPLACED BECAUSE NOW I'M WORRIED ABOUT THE DEFECT CAUSING A SERIOUS ACCIDENT IF IT IS NOT REPLACED. THE REASON IT IS BEING RECALLED IS BECAUSE IT IS PRONE TO RUST AND MAY DETERIORATE OVER TIME AND THAT IS EXACTLY WHAT IS HAPPENING AND THEY REFUSE TO FIX IT.
NHTSA ID
11320089
Incident
Mar 24, 2020
Body & structureSteeringSuspension
Filed Jan 5, 2017
RECALL INFO: "THE INSIDE AND OUTSIDE SURFACES OF THE FRONT CROSS MEMBERS USED ON CERTAIN VEHICLES IF EXPOSED LONG TERM TO SNOW MELT WATER AND ANTI-FREEZING AGENTS MAY CORRODE DUE TO INSUFFICIENT PERFORMANCE OF THE RUST PROTECTION. SHOULD CORROSION OCCUR, A LOWER CONTROL ARM COULD BECOME DETACHED RESULTING IN LOSS OF VEHICLE CONTROL AND POTENTIAL COLLISION. IN MAY 2016 WE HAD TO HAVE THE LOWER CONTROL ARM REPLACED ALONG WITH THE FRONT SWAY BARK LINK ASSEMBLY." I BELIEVE THIS IS ALL PART OF THE CORROSION MENTIONED ABOVE IN THE RECALL. CAR WAS MOVING WHEN LOWER CONTROL ARM BECAME DETACHED. $285.00 TO REPLACE LOWER CONTROL ARM & FRONT SWAY BAR LINK. *TR
NHTSA ID
10939837
Incident
May 11, 2016
Mileage
228,566 mi
Steering
Filed Aug 24, 2016
Crash reported2 injuries reported
TL* THE CONTACT OWNED A 2002 MITSUBISHI LANCER. WHILE TRAVELING 30 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED INJURIES TO THE NECK AND BACK. BOTH THE CONTACT AND PASSENGER REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10898183
Incident
May 24, 2016
Steering
Filed Jul 14, 2015
WAS DRIVING DOWN THE INTERSTATE AND THE STEERING WHEEL FELL OFF. AFTER SEVERAL ATTEMPTS WAS ABLE TO PUT IT BACK ON BUT HAD TO PRESS HARD TO KEEP IT IN PLACE MY MECHANIC WAS ABLE TO REATTACH IT BUT HAD TO DISABLE THE AIR BAG AND NOW COST $700 FOR A NEW STEERING COLUMN AIR BAG AND HORN. I SEE OTHER COMPLAINTS AND WOULD LIKE TO KNOW WHAT MY OPTIONS ARE REGARDING THIS IS THIS SOMETHING BEING REVIEWED OR A RECALL. I COULD HAVE BEEN KILLED.
NHTSA ID
10733820
Incident
May 29, 2015
Mileage
120,000 mi
Steering
Filed Apr 21, 2006
I OWN A 2002 MITSUBISHI LANCER. I PURCHASED FROM CARMAX IN 2005 AND WAS ASSURED THAT IT WAS FREE OF PROBLEMS. ADDITIONAL RESEARCH SHOWED THAT THE CAR HAD BEEN WELL CARED FOR AND HAD NEVER BEEN IN AN ACCIDENT. WHILE SITTING IN TRAFFIC ON THE INTERSTATE IN LATE FEBRUARY 2006 THE STEERING COLUMN INEXPLICABLY COLLAPSED INTO MY LAP. THE CAR WAS NEARLY IMPOSSIBLE TO CONTROL, AND I WAS FORTUNATE THAT I WAS IN GRIDLOCK, OTHERWISE I WOULD HAVE BEEN IN AN ACCIDENT. SO, SINCE MY WARRANTY WITH CARMAX HAD LAPSED, I TOOK THE CAR TO MY MECHANIC (WHO IS EXTREMELY COMPETENT AND REPUTABLE). HE LOOKED AT THE IT AND HAD NO EXPLANATION FOR WHAT CAUSED THE FAILURE. THE STEEL BRACKETS HOLDING THE COLUMN IN PLACE HAD BEEN RIPPED THROUGH, AND THE ONLY THING CAPABLE OF DOING THIS WAS A HEAD ON COLLISION. I HAD HIM REPAIR THE COLUMN, AS I NEEDED MY CAR. HE FIXED ALL THE NECESSARY PROBLEMS AND DID NOT FIND ANYTHING ELSE THAT NEEDED REPAIRING. THEN IN APRIL 2006, I WAS SITTING AT A STOP LIGHT AND AGAIN THE COLUMN COLLAPSED. IT WAS IN A WORSE STATE THAN DURING THE PREVIOUS FAILURE. I TOOK IT TO MY MECHANIC TO BE RE-EXAMINED. HE WAS ABLE TO FIND NOTHING RELATED TO HIS PREVIOUS REPAIR THAT COULD HAVE CAUSED THIS SECOND FAILURE. THE STEEL RIVETS AND BOLTS SUPPORTING THE COLUMN (WHICH HAD NOT BEEN TOUCHED DURING THE PREVIOUS REPAIR AND WERE THEREFORE UNDISTURBED), HAD COMPLETELY RIPPED AWAY. I HAD THE CAR TOWED TO A MITSUBISHI DEALER AND THEIR SERVICE TEAM COULD COME UP WITH NO EXPLANATION FOR WHAT COULD HAVE CAUSED THIS FAILURE OTHER THAN A POTENTIALLY DEFECTIVE COLUMN. I WAS ASSURED THAT THIS WAS NOT DUE TO NORMAL WEAR AND TEAR. I CONTACTED MITSUBISHI REGARDING WHAT COULD BE DONE, BUT THEY CLAIMED TO BE UNABLE TO HELP ME AS THE CAR WAS BEYOND THE MANUFACTURER'S WARRANTY, DUE TO THE NUMBER OF MILES ON IT I AM ONLY FORTUNATE IN THAT THESE FAILURES DID NOT OCCUR WHILE I WAS IN MOTION, OR THE SUDDEN LOSS OF CONTROL WOULD HAVE CERTAINLY CAUSED AN ACCIDENT IN WHICH I COULD HAVE BEEN SEVERELY INJURED. *JB
NHTSA ID
10155850
Incident
Apr 19, 2006
Mileage
80,800 mi
Steering
Filed Dec 3, 2004
WHILE DRIVING 15 MPH STEERING WHEEL COLLAPSED. CONSUMER HAD DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE. HOWEVER, WAS ABLE TO PULL OVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT STEERING COLUMN NEEDED TO BE REPLACED. *AK
NHTSA ID
10103112
Incident
Jul 5, 2004
Steering
Filed Aug 30, 2004
I OWN A 2002 MITSUBISHI LANCER. MY STEERING WHEEL COLUMN COLLAPSED IN MY LAP WHILE DRIVING. TOOK IT TO THE DEALERSHIP AND THEY SAID THAT IT WAS UNUSUAL THAT HAPPENED. SAID IT WAS THE LATCH IN MY COLUMN, HAD TO BUY A WHOLE NEW STEERING COLUMN 500+ PART, NOT INCLUDING LABOR. *AK
NHTSA ID
10088803
Incident
Jan 15, 2004
Steering
Filed Nov 4, 2003
INTERMITTENTLY THE STEERING COLUMN COLLAPSED INTO DRIVER'S LAP WHILE DRIVING THE VEHICLE. DEALER STATED THIS WAS UNUSUAL, WE NEVER HEARD A CASE LIKE THIS PROBLEM.*AK
NHTSA ID
10046296
Incident
Nov 4, 2003
Steering
Filed Nov 12, 2002
RIGHT & LEFT REAR END LINKS/WHEEL BEARINGS HAD TO BE REPLACED. DT
NHTSA ID
769612
SteeringSuspension
Filed Oct 24, 2002
Crash reported
LOWER CONTROL ARM ON FRONT PASSENGER SIDE OF VEHICLE BUCKLED UNDER RESULTING IN LOSS OF STEERING CONTROL AND THE VEHICLE STRIKING A CURB AT ~55 MPH. DEALERSHIP REFUSES TO FIX UNDER WARRANTY CITING THERE IS NO PROOF THAT HITTING THE CURB DID NOT CAUSE THE DAMAGE. I WAS INFORMED BY THE DEALERSHIP THAT THERE HAD BEEN A SIMILIAR INCIDENT THE PREVIOUS WEEK INVOLVING ANOTHER LANCER. ON THIS VEHICLE THE FAILURE WAS ON THE FRONT DRIVER SIDE OF THE VEHICLE. THIS FAILURE ALSO RESULTED IN A LOSS OF STEERING CONTROL AS WELL AS STRIKING AN OBJECT WITH THE VEHICLE. DT
NHTSA ID
768836
Incident
Oct 18, 2002
Steering
Filed Jul 21, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ID
764511
Incident
May 10, 2002
Steering
Filed May 13, 2002
WHILE ADJUSTING THE STEERING WHEEL THE WHOLE STEERING COLUMN COLLAPSED INTO DRIVER'S LAP WHILE MAKING A TURN. MECHANIC STATED ADJUSTER WAS BROKEN. PLEASE PROVIDE ANY FURTHER INFORMAITON.*AK
NHTSA ID
8009732
Incident
May 10, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own