2004 Mitsubishi Lancer Airbags Problems

TAKATA RECALL. HAD ORIGINAL AIRBAG REPLACED 2 YRS AGO. RECEIVED A LETTER FROM MITSUBISHI STATING I NEEDED TO HAVE IT DONE AGAIN. I CALLED CUSTOMER SERVICE FOR MITSUBISHI WHEN I LEARNED THEY NO LONGER HAVE A MITSUBISHI DEALERSHIP LOCALLY. I WAS ADVISED AT THAT TIME THAT THE NEAREST DEALERSHIP , IN EITHER DIRECTION, WAS 4-5 HOURS FROM WHERE I LIVE. I WAS ADVISED THAT I NEEDED TO CALL ALL THE MECHANICS IN THE AREA TO FIND ONE THAT IS CERTIFIED BY MITSUBISHI! IF I COULD FIND ONE AND THEY WERE MITSUBISHI CERTIFIED, THE WORK WOULD BE DONE AND MITSUBISHI WOULD PAY FOR IT. HOWEVER, THEY NEED TO HAVE CURRENT CERTIFICATION. I HAVE CALLED A FEW DEALERSHIPS IN THE AREA, BUT NO ONE HAS A CERTIFICATION FOR MITSUBISHI. I DIDN'T INSTALL THE BAD AIRBAGS. I WOULD HAVE TO TRAVEL TO EITHER OF THESE DEALERSHIPS, SPEND THE NIGHT IN A MOTEL, WAIT FOR THE APPOINTMENT AND WORK TO BE DONE, AND DRIVE HOME. THIS IS RIDICULOUS! IN THE MEANTIME, I HAVE RECEIVED A SECOND LETTER FROM MITSUBISHI STATING THAT I SHOULDN'T ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT OF THE CAR UNTIL IT'S REPAIRED. I DON'T KNOW IF THE DRIVERS SIDE AIRBAG IS ANY GOOD EITHER. I WOULD APPRECIATE ALL THE HELP YOU CAN GIVE ME. I FEEL LIKE MY CAR AT THE PRESENT TIME IS USELESS. I'M IN FEAR OF DRIVING EVEN TO THE GROCERY STORE.

NHTSA ID

11183694

Incident

Jan 22, 2019

2004 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED HE IS TOO VISUALLY IMPAIRED TO DRIVE THE LONG DISTANCE TO HAVE THE VEHICLE REPAIRED; THEREFORE, ACCEPTING ALL RESPONSIBILITY OF THE CONSEQUENCES. *JS

NHTSA ID

11120329

Incident

Aug 20, 2018

2004 MITSUBISHI LANCER. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALERSHIP WOULD NOT PROVIDE A CONVENIENT OPTION TO HAVE THE RECALL REPAIR COMPLETED.*JS

NHTSA ID

11111611

Incident

Apr 1, 2018

TAKATA RECALL MY LOCAL MITSUBISHI DEALER, CUTTER MITSUBISHI (HTTPS://WWW.CUTTERMITSUBISHI.COM) HAS REFUSED TO FIX THE RECALL. I HAVE TELEPHONED MORE THAN FIVE TIMES, LEAVING DETAILED MESSAGES, INCLUDING BOTH THE AIR BAG RECALL AND NOT INCLUDING THE AIR BAG RECALL. THEY HAVE NEVER RESPONDED TO ONE TELEPHONE CALL, AND THEY NEVER ANSWER THE PHONE. I HAVE GONE TO THEIR WEBSITE AND LEFT A DOZEN REQUESTS FOR SERVICE NOTING I NEED THE AIR BAG RECALL FIXED, AND THEY HAVE NEVER, NOT ONCE, REPLIED TO ANY REQUESTS. THEY SHOULD BE FORCED TO FIX MY AIRBAG BEFORE IT KILLS ME AND THEY SHOULD BE PUNISHED WITH A SIGNIFICANT MONETARY PENALTY FOR ENDANGERING MY LIFE AND EVERYONE ELSE'S LIFE WHO CAN'T GET IT FIXED.

NHTSA ID

11110816

Incident

May 15, 2018

Mileage

85,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V569000 (AIR BAGS). THE CONTACT STATED THAT THE MITSUBISHI DEALER WAS OVER 100 MILES AWAY AND A RECALL REPAIR APPOINTMENT COULD NOT BE SCHEDULED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY COULD REPAIR THE VEHICLE IF THE LOCAL REPAIR SHOP HAD THE TOOLS TO COMPLETE THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11091563

Incident

Sep 17, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE SRS INDICATOR ILLUMINATED AND THE HORN DID NOT WORK. THE VEHICLE WAS TAKEN TO BIG TWO MITSUBISHI (6222 AUTO PARK DR., MESA, AZ 85206, (480) 218-2000) WHERE THE CONTACT WAS INFORMED THAT DIAGNOSTIC TESTING WOULD NEED TO BE PERFORMED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE COST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V220000 (AIR BAGS) AND BELIEVED THE DIAGNOSTIC TEST SHOULD BE COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11091341

Incident

May 2, 2015

RECALL ON TAKATA INFLATORS. THERE IS NO MITSUBISHI DEALER IN ROCHESTER, MN. I AM 95 YEARS OLD AND CANNOT DRIVE OUT OF ROCHESTER, MN. WHAT SHOULD I DO TO GET THE INFLATOR REPLACED?

NHTSA ID

11042094

Incident

Nov 1, 2017

Mileage

45,000 mi

TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL REGARDING THE AIR BAGS AND REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 169,942.

NHTSA ID

10956350

Incident

Jan 1, 2017

Mileage

169,942 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS) AND WAS UNABLE TO SCHEDULE A REPAIR WITH A DEALER IN A REASONABLE LOCATION. THE CONTACT INDICATED THAT THE DEALER WAS MORE THAN 150 MILES AWAY. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A CLOSER LOCATION TO SCHEDULE THE REPAIR. IN ADDITION, THE CONTACT WAS UNCERTAIN AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10910409

Incident

Sep 1, 2016

TL* THE CONTACT OWNS A 2004 MITSUBUSHI LANCER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS), BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID

10897711

Incident

Aug 14, 2015

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V321000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/18/15*LJ *CN

NHTSA ID

10763502

Incident

Aug 3, 2015

I AM AN OWNER OF TWO MITSUBISHI CARS; ONE BOUGHT NEW AT A MITS. DEALER IN TUCSON, AZ 11 YEARS AGO AND THE OTHER BOUGHT JUST A COUPLE OF MONTHS AGO AT A USED CAR LOT IN TUCSON, AZ. YESTERDAY, I RECEIVED AN 'IMPORTANT SAFETY RECALL' NOTICE FOR BOTH CARS VIA MAIL. IT'S RECOMMENDED TO TAKE CARE OF THE RECALL OF THE PASSENGER AIR BAG, THAT IS DESCRIBED AS CAUSING SERIOUS INJURY OR DEATH. YET, THERE IS CURRENTLY NO LOCAL DEALER WHERE I LIVE. THEREFORE, I CALLED THE PHONE NUMBER LISTED ON THE NOTICE TO ADDRESS MY CONCERN. I WAS TOLD I'D HAVE TO TRAVEL TO ANOTHER CITY OVER 80 MILES ONE WAY TO HAVE THIS REMEDIED. THIS WOULD BE MUCH TOO INCONVENIENT, UNLIKE THE PROMISED 'EVERY EFFORT TO MINIMIZE INCONVENIENCE' THE NOTICE REFERENCE. SHOULDN'T THEY ALLOW THIS TO BE DONE BY A CERTIFIED MECHANIC IN THE CITY OF TUCSON WHERE I PURCHASED THE CARS AND RESIDE; IT'S NOT MY FAULT THAT THEY'VE HAD MAULTIPLE DEALERSHIPS CLOSE DOWN HERE? I AM VERY UNHAPPY WITH MITS. RIGHT NOW FOR CAUSING ME TO HAVE FEAR AND NOT HELPING WITH THE PROBLEM THEY INFORMED ME OF... NOT SURE WHAT TO DO...UPDATED 08/25/15 *BF UPDATED 10/26/2015*CN

NHTSA ID

10726904

Incident

Jun 23, 2015

TL* THE CONTACT OWNS A 2004 MITSUBISHI LANCER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V752000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10690593

Incident

Oct 6, 2014

2004 MITSUBISHI LANCER. CONSUMER WOULD LIKE MANUFACTURER TO PAY FOR SHIPPING THE VEHICLE AND GETTING IT REPAIRED DUE TO AIR BAG RECALL. *TA THE CONSUMER HAS NOT RECEIVED A RESPONSE FROM MITSUBISHI. UPDATED 03/11/15

NHTSA ID

10662834

Incident

Jan 1, 2015

DEAR ADMINISTRATOR: THERE HAS BEEN NO ACCIDENT....I AM FOLLOWING INSTRUCTION FROM LETTER. I RECENTLY RECEIVED A LETTER NOTIFYING ME OF A SAFETY RECALL REGARDING THE PASSENGER AIR BAG INFLATER HOUSING FOR 2004-2005 MITSUBISHI LANCER VEHICLES. I CURRENTLY STILL OWN A 2004 LANCER MITSUBISHI AND I AM EXTREMELY CONCERNED FOR THE SAFETY OF ANY FRONT SEAT OCCUPANTS. THEREFORE, I IMMEDIATELY RESPONDED TO THE LETTER FROM MITSUBISHI AND FOLLOWED YOUR INSTRUCTIONS. UNFORTUNATELY, THE RESPONSE THAT I RECEIVED WAS SHOCKING AND QUITE FRANKLY, RIDICULOUS! I WAS INFORMED THAT I WOULD BE RESPONSIBLE TO PAY TO SHIP MY CAR FROM MAUI TO HONOLULU IN ORDER TO GET MY CAR REPAIRED! THE NOTIFICATION LETTER CLEARLY STATES UNDER THE REASON FOR NOTICE THAT THE SAFETY RECALLS ARE IN THE AREAS OF HAWAII, FLORIDA, PUERTO RICO, AND THE US VIRGIN ISLANDS. MITSUBISHI SHOULD ASSUME THAT ?SPECIAL ARRANGEMENTS? WOULD HAVE TO BE OFFERED TO SERVICE AND REPAIR IN ORDER TO MEET THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. IF YOU RECOGNIZED THAT THIS RECALL AFFECTS ISLAND CUSTOMERS WHY ARE YOU PENALIZING THEM FOR YOUR MANUFACTURING MISTAKE, FORCING THEM TO SHIP THEIR CARS INTER-ISLAND FOR REPAIR? I AM ASKING THAT MITSUBISHI PLEASE ASSUME THEIR RESPONSIBILITY AND COMPLY WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND PAY FOR THE SHIPPING OF MY CAR FROM MAUI TO HONOLULU TO HAVE MY CAR REPAIRED. AT A MINIMUM ALLOW A CERTIFIED MITSUBISHI MOTOR DEALER OR CERTIFIED MECHANIC IN MAUI TO MAKE THE NECESSARY REPAIR. PLEASE KEEP THIS LETTER IN YOUR ARCHIVES AS MY ATTEMPT TO FIND A SOLUTION TO GET MY CAR REPAIRED TO AVOID INJURY OR ANY LIFE CHANGING EVENTS AS A RESULT OF NEGLIGENCE ON YOUR BEHALF. BEST REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10667830

Incident

Dec 22, 2014

TL*THE CONTACT OWNS A 2004 MITSUBISHI LANCER. WHILE THE CONTACT WAS DRIVING OUT OF HER DRIVEWAY THE VEHICLES FRONT PASSENGER SIDE AIRBAG DEPLOYED WITHOUT WARNING FILLING THE INSIDE OF THE VEHICLE WITH WHITE SMOKE. DUE TO THE DEPLOYMENT OF THE AIRBAG WHICH BLOCKED THE VISION OF THE CONTACT THE VEHICLE CRASHED INTO A NEARBY UTILITY POLE. THE CONTACT SUFFERED INJURIES TO HER FACE AND BODY . A POLICE REPORT WAS FILED FOR THE INCIDENT. THE CONTACT CALLED THE MANUFACTURER AND A REPORT WAS FILED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 36400.

NHTSA ID

10319318

Incident

Feb 6, 2010

Mileage

36,400 mi

DT*: THE CONTACT STATED WHILE PARKED WITH THE ENGINE IDLING, THE DRIVER AIR BAG DEPLOYED WITHOUT WARNING. IT WAS REMOVED AND AN HOUR LATER WHILE DRIVING 45 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED, WHICH FRACTURED THE WINDSHIELD. THE VEHICLE WAS TOWED TO THE RESIDENCE. ALTHOUGH THE VEHICLE WAS NOT INSPECTED, THE DEALER WAS ALERTED AND INDICATED THE PROBLEM WAS MOST LIKELY AN ELECTRICAL SHORT DUE TO FLOODING.

NHTSA ID

10174407

Incident

Nov 23, 2006

Mileage

45,000 mi

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE'S APP SENSOR WENT OUT, WHICH CAUSED THE VEHICLE TO DECELERATE RAPIDLY AND NOT REV PAST 2500 RPMS. THE SERVICE DEPARTMENT WAS CONTACTED BUT COULD NOT FIND THE CAUSE OF THE PROBLEM. THE APP SENSOR WAS REPLACED 5 TIMES. THE CONTACT HAD REPAIR INVOICES AVAILABLE UPON REQUEST. UPDATED 10/25/2006 - THE BRAKE LIGHT INDICATOR ON THE DASH REMAINED ON AT ALL TIMES. THE DEALER REPLACED THE ALTERNATOR. THE SES LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE LACKED POWER. THE CLUTCH SLIPPED AT TIME. THE DEALER REPLACED THE CLUTCH DISC. *NM

NHTSA ID

10166771

Incident

Aug 15, 2005

Mileage

34,000 mi

THE VEHICLE WAS INVOLVED IN A FRONT COLLISION ACCIDENT. THE AIR BAG DID NOT DEPLOY UPON IMPACT. MANUFACTURER WAS CONTACTED BY CONSUMER. *NM

NHTSA ID

10111669

Incident

Feb 14, 2005