2013 Mitsubishi Outlander Sport Owner Complaints

The contact owns a 2013 Mitsubishi Outlander Sport. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V144000 (Suspension, Structure); and it was determined the undercarriage was extremely rusted. The vehicle was not repaired due to the rust. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 100,000. Parts distribution disconnect.

NHTSA ID

11668660

Incident

Jun 12, 2025

Mileage

100,000 mi

The lights on my clutch are not coming on. I’m concerned there are other electrical issues affecting the cluster and the odometer display

NHTSA ID

11643509

Incident

Jun 19, 2024

AIRBAG SYSTEM SERVICE REQUIRED message appears on dash. Occurred on 09/20/2018 and again on 09/29/2023. Both times required service to fix. Has now happened again on 10/14/2024. Secondary issue was reported by another driver for same vehicle for NHTSA ID Number: 11339357 and NHTSA ID Number: 11567379

NHTSA ID

11619740

Incident

Oct 14, 2024

In 2020 I got a recall for engine support from Mitsubishi. We took it in and told me that the support was find that I didn’t need to be replace even tho the recall called for it. They ended up putting rust paint on the support. 4 weeks ago that part broke on my wife when she was driving down the road. The steering wheel was taken out of my wife’s hand while driving. She was able to get the off the road safely. But sprained her wrist. When I found the broken part on the car. I call Mitsubishi themself. When I reported these issue, I was told that someone would be coming to my house to look at the car. I signed a form for them to do that. And for the to read the computer on my car. That was 4 weeks ago. I have emailed them and called them. And no one knows what I’m talking about our replying to my email. And on top of it all we are missing work, at least one day a week because of this.

NHTSA ID

11580181

Incident

Mar 8, 2024

My electrical system and/or computer brain is not operating properly. About a year and 1/2 ago the low beam passenger light stopped working. I had the bulb replaced at Walmart. 2 months later it went out again. Walmart checked and said the bulb was not the problem so I went to Firestone and was told the wiring was melted. Firestone said my options were to replace the entire harness or pig tail the low beam. I opted for the pig tail. A few months later I had issues with slow starts as if my battery was being drained. A few weeks after that my drivers side low beam started working intermittently. Then went out completely. I went to Gillman dealership in Schertz, TX (330 miles from my home) who said the bulb needed to be replaced which they did. A month later the drivers low beam is out again. Firestone says the wiring has melted on that side too. This time I asked them not to fix it because I wanted to go back to the dealership to repair. 1 week later my battery died twice and the passenger low beam has stopped working again. A mechanic advised that a few years ago he worked on a 2012 Mitsubishi with the same issues and ended up totaling it out because the car’s computer was not modulating voltage properly. He said that car’s computer was not reading the codes correctly and was outputting voltages that did not match the Outlanders configuration. I was told there is a recall for this already. I wanted information on this before contacting the Texas State Attorney General’s Consumer Protection Office.

NHTSA ID

11555268

Incident

Apr 9, 2022

hello: i purchased this vehicle last nov. the rear hatch was opening fine," but after a couple of months it has stopped and the only way to open it," is from the lever on the inside. you have to use a screw driver or prying tool of some sort to remove the cover in order to get to the lever and you have to lay the back seats down and crawl back there to get to this. i've spoken to other owners who have the same issue. they've had to replace either and or both the actuator and the handle tailgate lock release mechanism. the handle tailgate lock release mechanism is electrical and is susceptible to water getting into it and corrodes the electrical parts. it sits mostly flush one the outside of the hatch where water can get too it. i feel this is a safety issue incase of an accident or emergency if it is imperative to gain access. also the design of the so called emergency release lever is terrible. some people might not have a screw driver or something to pry with in order to remove the cover in order to gain access to the release lever. in my opinion (1)the emergency lever needs to be redisgned and have easier access to it.(2) replace the acutator and or the handle tailgate lock release. it could cost owners up tp $400 to replace these item at a dealership," unless they would want to tackle it themselves. i feel it's worth looking into. thankyou for your time and any help.

NHTSA ID

11508210

Incident

Dec 26, 2022

The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, his wife indicated that the vehicle was not driving in a straight line. Upon inspection, it was discovered that the front driver’s side suspension lower control arm had fractured due to subframe rust and corrosion. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The vehicle was not yet repaired. The contact stated that the vehicle was previously serviced under the NHTSA Campaign Number: 20V279000 (Suspension) but the failure occurred. The failure mileage was 140,000. The contact stated that the subframe was repaired two years ago under recall but there is rust and corrosion again.

NHTSA ID

11505970

Incident

Feb 5, 2023

Mileage

140,000 mi

Airbag service system light is on In my car and the codes ran and it popped up SR-14-001 they gave me paperwork saying its a recall on my driver seat mounted airbag wiring has been improperly installed. Dealership is saying its not a recall.

NHTSA ID

11493124

Incident

Nov 9, 2022

The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated while driving at various speeds, the "Transmission Overheating" message was displayed on the instrument panel as the vehicle lost motive power. The contact stated that the vehicle would restart after waiting approximately 10 minutes and would resume normal operation. The contact had taken the vehicle to an independent mechanic who discovered that there was no defect with her vehicle and that the failure was linked to an electrical issue. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.

NHTSA ID

11481041

Incident

Feb 1, 2022

Mileage

52,000 mi

The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated while driving 65 MPH, the transmission started overheating. There was a message displayed on the instrument panel to Slow Down. The vehicle then started to decelerate independently. The contact was able to park the vehicle and waited 10-15 minutes before restarting the vehicle. The contact stated that failure recurred within 45 minutes. The contact took the vehicle to an independent mechanic and was informed that the pin needed to be replaced. The vehicle was not repaired. The contact took the vehicle to another independent mechanic where the mechanic performed a transmission flush. The contact continued to experience failure after the transmission was flushed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 96,793.

NHTSA ID

11468377

Incident

Apr 1, 2018

Mileage

96,793 mi

Passenger side rear view mirror became inop. Horn inop/ unresponsive. Air bag driver and passenger side (components inside cabin roof posts lateral of vehicle dashboard coming loose.

NHTSA ID

11454411

Incident

Jan 16, 2022

The mouth part where u put the fuel nozzle into ur vehicle is rusting very bad and I try to clean it out often but I'm still concerned that there are rusted pieces of metal still getting down into my actual gas tank. What can be done about this? I wouldn't think this piece would rust considering it's made to handle fuel.

NHTSA ID

11451407

Incident

Sep 10, 2019

My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leaking, and more. My front tire is about to fly off. There are problems with the struts. And no mechanic wants to touch it due to a strut recall and can’t even buy struts anywhere for my car. They have been taken off the market completely. I have a 8 year old child in this car. And both of our lives at risk. I have brought it to several mechanics and they are in shock at the damage and how we have survived. I have had to pay with my own money for certain repairs because Mitsubishi said “everything looks fine” and sent me on my way. And now refuse to open a claim and pay it back. Or fix all the damage it has caused since the first control arm problem. I can get receipts and invoices together. But honestly the entire car is A huge liability and needs an IMMEDIATE SOLUTION!

NHTSA ID

11425701

Incident

Mar 30, 2020

A PARKING BRAKE RECALL HAS NOT FIXED THE CORROSION/LOCKING OF REAR PARKING BREAK CALIPERS. ROLLS WHILE IN GEAR AND TURNED OFF-IF ON INCLINE. PARKING BRAKE DOESN'T ENGAGE FULLY AND THEN STICKS BUT WILL NOT KEEP CAR FROM MOVING. STICKS WHILE FROZEN OR IN WARM WEATHER.

NHTSA ID

11398674

Incident

Feb 28, 2021

Mileage

110 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE REAR TOP LIFTGATE WAS RUSTED AND THE LICENSE PLATE WAS BUBBLED AND CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE TOP LIFTGATE HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT IT WAS A CORROSION ISSUE. THE VEHICLE WAS TAKEN TO VERHAGE MITSUBISHI (343 E 8TH ST, HOLLAND, MI 49423 (616) 396-3589) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOP LIFTGATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 47,000.

NHTSA ID

11365210

Incident

Jan 2, 2017

Mileage

47,000 mi

A WARNING MESSAGE POP UP ON MY DASH BOARD " AIRBAG SYSTEM SERVICE REQUIRED.

NHTSA ID

11339357

Incident

Jul 1, 2020

Mileage

85,000 mi

POWER LOCKS ONE BU ONE DONT FUNCTION. IT HAPPEN FIRST WITH LEFT REAR DOOR THEN WITH RIGHT REAR DOOR AND THEN WITH THE DRIVER DOOR.

NHTSA ID

11306476

Incident

Jan 1, 2020

Mileage

70,000 mi

REAR PASSENGER SEAT BELT AND REAR MIDDLE SEATBELT WERE DAMAGED BY THE SEAT BEING FOLDED FORWARD, REAR MIDDLE BELT IS COMPLETELY CUT IN HALF AND REAR PASSENGER SIDE BELT IS PARTIALLY CUT

NHTSA ID

11301231

Incident

Dec 10, 2019

Mileage

83,490 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AVONDALE MITSUBISHI (10555 PAPAGO FWY, AVONDALE, AZ 85323, (623) 299-8833) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000.

NHTSA ID

11281534

Incident

Sep 1, 2018

Mileage

95,000 mi

IT SAYS REMOVE KEY, AND I CAN HAVE THE KEY IN MY HAND. WON'T LET THE KEY FOB LOCK IT EITHER

NHTSA ID

11277019

Incident

Oct 30, 2019

Mileage

60,000 mi

HI, HELP PLEASE HELP CAR DEALER RIP OFF. NORTH PALM MITSUBISHI OWNER MANAGER GUY, SOLD ME 3 CARS. ONE FINANCED THROUGH SANTANLER 2011 NISSAN ALTAMA. I WENT TO WORK PART TIME TO STAY MENTALLY HEALTHY AS DISABLED SINCE 1995 I WAS 35 YR OLD FLORSHEIM EXECUTIVE. I WAS REAR ENDED& DOUBLE HEAD-ON COLLISION. MY CAR 3 MONTHS OLD 3000 MILES ON IT. NPM GUY MGR OFFERED NO HELP IN GETTING ME ANY TYPE OF TRANSPORTATION. "I NEED $1000 DOWN PAYMENT TO GET YOU INTO ANOTHER CAR." "EXTRA FUNDS"? MR [XXX]. YOU HAVE TREATED MY PEOPLE SO BADLY AFTER I DID YOU A FAVOR IN FINANCING YOU .2ND MONTH I MISSED HAVING TRANSPORTATION. NOW BY MISSING HOUSE PAYMENT TO TAKE CARE OF MY HEALTH AGAIN VERY PHYSICALLY SICK MAN IF NOT TAKEN CARE OF....... I CANNOT BE WITHOUT A VEHICLE, I WAS GIVEN 1 CAR TO PURCHASE OUT OF 75 IN THE LOT 4 OF WHICH WERE OUTLANDERS UNDER 15000 UNDER 40,000 MILES & LESS. I ASKED GUY TO PLEASE KEEP PAYMENTS UNDER $350. PAYMENT $417 . I SAW A WARNING CODE ACS FAILURE MEANING ABS NOT WORKING,& POWER ASSIST STEERING ALSO NOT WORKING.THE WIPERS CAME ON ALL BY THEMSELVES. NPBM DID NOT TOW THIS UNSAFE CAR, I PAID TO HAVE IT TAKEN BACK TO DEALER FOR YET ANOTHER 10 SHOP STAY NO TRANSPORTATION. THIS WHOLE OPERATION NEEDS TO BE INVESTIGATED AS JUST NOTICED THAT PASSENGER SIDE FRONT CARPET STILL HAD NEW CARPET PLASTIC COVERING AFTER 6 YEARS? CORRUPT SELLING SALVAGED RE TITLED VEHICLES IS MY GUESS. MITSUBISHI TURNED THEIR BACK WHEN I IN FORMED THEM AS IF THE LESS THEY KNOW THE BETTER. IN MY SUCCESS IN BUSINESS CUSTOMER SERVICE COMES FIRST. ALONG WITH HONESTY AND NO DEGRADATION OR TAKEN ADVANTAGE OF AND THE OWNER OF R & B LLC IS NOT EVEN CLOSE TO BEING A FAIR BUSINESS MAN. PLEASE PLEASE HELP ME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ID

11241440

Incident

Jun 28, 2019

Mileage

69,800 mi

TRANSMISSION IS OVER HEATING AFTER DRIVING A SHORT DISTANCE AND FAILS TO SHIFT GEARS. TAKEN TO A TWO SEPERATE INDEPENDENT MECHANICS AND WAS VERIFIED THE TRANSMISSION IS THE PROBLEM. I RESEARCHED RECALLS AND FOUND THE SAME ISSUES WITH 2015-2016 OUTLANDER TANSMISSIONS.

NHTSA ID

11221754

Incident

Apr 10, 2019

Mileage

90,000 mi

DRIVING DOWN THE INTERSTATE ITS ABOUT 85 DEGREES OUT AND IM GOING 70 MPH. THE TRANSMISSION OVER HEAT LIGHT COME ON AND IT SAYS TO SLOW DOWN. I DIDN'T HAVE A CHOICE BECAUSE THE CAR STARTED SLOWING DOWN ON ITS OWN. ABOUT 5 MILES A PULL OVER AT A EXIT. I LET IT SIT FOR ABOUT 15 MINUTES. EVERYTHING CLEARED UP AND I WAS ABLE TO MAKE IT HOME WITH NO MORE PROBLEMS.

NHTSA ID

11220488

Incident

Jun 16, 2019

Mileage

62,018 mi

AIR BAG LIGHT ON NO CODES CAN BE READ.

NHTSA ID

11186201

Incident

Mar 11, 2019

IMMOBIZER SYSTEM I HAD BEEN OUT OVER TWO HRS IN MY CAR CAME HOME FOR MIN TURNED CARE OFF IT DINGED SAYING IMMOBIZER SYSTEM NEEDS SERVICE AND CAR WOULD NOT START BACK EVEN THIS MORNING

NHTSA ID

11154185

Incident

Nov 26, 2018

Mileage

58,300 mi