THE HEATER FAN STOPPED WORKING THERE'S HEAT BUT BLOWERS DON'T WORK FIRST THERE'S A WEIRD WINDING NOISE THEN NOTHING NO WARNING JUST STOPPED WORKING
- NHTSA ID
- 11165278
- Incident
- Jan 4, 2019
Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2009 Mitsubishi Outlander submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE HEATER FAN STOPPED WORKING THERE'S HEAT BUT BLOWERS DON'T WORK FIRST THERE'S A WEIRD WINDING NOISE THEN NOTHING NO WARNING JUST STOPPED WORKING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER WHO STATED THAT THE RECALL REMEDY PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF UPDATED 10/13/2017*JS
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY:WINDSHIELD WIPERS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATION FOR THE SUSPENSION REPAIR WAS RECEIVED IN AUGUST OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR THE ENGINE AND VISIBILITY; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. WHILE DRIVING AT 35 MPH, THE DEFROSTER ON THE VEHICLE BECAME INOPERABLE WITHOUT WARNING. THE CONTACT ALSO STATED THAT A GRINDING NOISE WAS HEARD. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THEN THE SUN ROOF GLASS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 48,236. UPDATED 10/17/12 *CN UPDATED 10/23/2012 *JS
AS I WAS DRIVING MY BRAND NEW CAR I JUST GOT 2 MONTHS AGO(MITSUBISHI OUTLANDER 2009) ON THE N.J. PARKWAY ALL OF A SUDDEN I HEARD A CRACK FROM MY SUNROOF AND THEN SUDDENLY THE GLASS JUST EXPLODED INTO MANY PIECES. THANK GOD! I HAD THE COVER CLOSED THAT PREVENTED ME FROM GETTING SHATTERED GLASS IN MY FACE OR GETTING INTO AN ACCIDENT WITH ANOTHER VEHICLE . MIND YOU NOTHING AT ALL HIT MY CAR NOR WERE THEIR ANY CARS BESIDE ME. AS I KEPT ON DRIVING TO MY NEAREST EXIT I SAW REMAINING GLASS PIECES FLYING OFF MY SUNROOF EVERYWHERE. WHEN I CAME TO A STOP LIGHT I OPENED THE COVER SLIGHTLY AND SAW THERE WAS A WHOLE THERE AS WELL AS GLASS SITTING ONTOP. SO THE NEXT DAY I TAKE THE CAR TO THE DEALERS THEY TELL ME IT'S OUT OF THEIR HANDS AND THAT I HAVE TO GO THROUGH MANUFACTURER. WHEN THE DEALER RETURNED MY CALL 3 DAYS LATER THEY TOLD ME MITSUBISHI MANUFACTURER DENIED THE CLAIM TO REPLACE THE SUNROOF GLASS. I THEN CALLED IN THE MANUFACTURER MYSELF AND PUT INTO TWO MORE COMPLAINTS ASKING THEM TO RE-EXAMINE THE EMAILED PICTURES THEY GOT FROM DEALERS AND THEY STILL PERSISTED IT WASN'T A DEFECT AND THAT IT WAS FROM AN OUTSIDE SOURCE. I HAD NO CHOICE BUT TO TURN TO MY INSURANCE AND MAKE A CLAIM. I CANNOT UNDERSTAND WHY THEY WOULD NOT THINK THIS IS NOT A DEFECT WHEN NO TYPE OF OUTSIDE SOURCE EVER HIT MY CAR. I COULD HAVE GOTTEN HURT IF I HAD NOT HAD THAT SHADE COVERING ME. IT'S BEEN 2 WEEKS ALREADY AND MY SUNROOF IS STILL WITH A BROKEN AND DEFECTED ROOF. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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