Body & structureSeat beltsVisibility
Filed Feb 18, 2021
HARPSWELL AUTO ILLEGALLY SOLD ME A VEHICLE WITH 5 SAFELY RECALLS ON THE VEHICLE BEFORE I BOUGHT THE VEHICLE. SAFETY RECALL CODES ARE C1611Z, C1614Z, C1801R, C1806Z, C2003R. I BOUGHT THE VEHICLE 4/25/2020 AND 2 RECALLS WERE DUE IN 2016 AND 3 WERE DUE IN 2019. WHERE THESE ARE VERY BIG SAFETY RECALLS I THINK HARPSWELL AUTO NEEDS TO HAVE THEIR LICENSE REVOKE FOR SERVICE AND INSPECTION STICKERS BECAUSE MY VEHICLE SHOULD NEVER HAVE PASSED INSPECTION WITH THE CROSSMEMBER RECALL COMPLETELY ROTTED OUT.
- NHTSA ID
- 11396847
- Incident
- Feb 15, 2021
- Mileage
- 64,000 mi
Visibility
Filed Dec 6, 2018
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT NOTICED THAT THE HEATER AND DEFROSTER STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLOWER WIRE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (OAKLAND MITSUBISHI, 2500 WEBSTER ST, OAKLAND, CA 94612, (510) 267-0688) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 69,000.
- NHTSA ID
- 11156630
- Incident
- Nov 28, 2018
- Mileage
- 69,000 mi
Visibility
Filed Nov 20, 2018
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIGGERS MITSUBISHI (LOCATED AT 1325 E CHICAGO ST, ELGIN, IL 60120, (224) 276-5676), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
- NHTSA ID
- 11152897
- Incident
- Oct 17, 2017
- Mileage
- 143,000 mi
Visibility
Filed Oct 31, 2018
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WOULD BECOME FOGGED OVER NO MATTER THE OUTSIDE TEMPERATURE MAKING IT DIFFICULT TO SEE. THE CONTACT STATED MUST KEEP THE DEFOGGER ON CONSTANTLY IN ORDER SO HE CAN SEE OUT OF THE FRONT WINDSHIELD. THE CONTACT CALLED THE DEALER ROUTE 46 MITSUBISHI (400 US-46, TOTOWA, NJ 07512 (973) 330-9535) AND THEY STATED THAT THE ISSUE WAS NOT COVERED BY A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
- NHTSA ID
- 11144411
- Incident
- May 31, 2018
- Mileage
- 60,000 mi
Visibility
Filed May 17, 2018
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE CORRECTLY. IN ADDITION, THE VISIBILITY WAS BLURRY THROUGH THE WINDSHIELD. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 11096527
- Incident
- May 7, 2018
Body & structureEngineVisibility
Filed Apr 2, 2018
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V103000 (VISIBILITY), 18V103000 (ENGINE AND ENGINE COOLING), 18V103000 (STRUCTURE), AND 18V103000 (VISIBILITY). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE NEAREST DEALER WAS TWO STATES AWAY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 11082529
- Incident
- Apr 2, 2018
Visibility
Filed May 25, 2017
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHILE ATTEMPTING TO DRIVE IN THE RAIN. THE VEHICLE WAS TAKEN TO CABREROS HERMANOS DEALER IN PUERTO RICO WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY. THE CONTACT STATED THAT SHE HAD THE RECALL NOTICE IN HAND AND CABRERA DEALER INFORMED HER THAT SHE WOULD NEED TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE THE DEFECTIVE PART. THE CONTACT WAS INFORMED THAT IT WOULD TAKE THREE YEARS BEFORE THE PART WOULD BECOME AVAILABLE FOR THE REPAIR, AND FOR THE PART TO BE MODIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,176.
- NHTSA ID
- 10991638
- Incident
- Apr 27, 2017
- Mileage
- 73,176 mi
Visibility
Filed Mar 3, 2017
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10958370
- Incident
- Mar 3, 2017
ElectricalVisibility
Filed Dec 30, 2016
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE OPERATING THE VEHICLE, THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE NEXT MORNING, THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT REPROGRAMMED THE ECU AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000.
- NHTSA ID
- 10938698
- Incident
- Dec 1, 2016
- Mileage
- 84,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.