2013 Mitsubishi Outlander Owner Complaints

My vehicle shut off on a state route when I had the vehicle towed to the dealership I was informed it was the ecu. I found out a year after my vehicle was purchased, there was a technical service bulletin out in this part. I am not sure why there was not a recall sent when they knew this part could be defective and my life was put at risk by it shutting off on the highway. How is a vehicle safe when it just shuts off. This should have been a recall and not a bulletin. Please reconsider making this a recall. I would hate to see people lose their lives because of this.

NHTSA ID

11683495

Incident

Jun 24, 2025

On Dec 8,2023 our mitsubishi outlander shut off while being driven. When this occurred multiple warning lights come on including, service engine immediately, engine overheating (which it was not) and multiple other lights. It was towed to the dealership where they told us the ECU is bad. Mitsubishi no longer makes the part. They have also told us this is the 3rd vehicle in the last month with the same issue. Car had no power/electrical /engine issues prior to this event. Mitsubishi is offering no solution to fix the issue. Luckily when the car shut down we were driving at a low speed in a neighborhood. If this had happened on the freeway it could have been very dangerous. We now have no car, no possibility of repair and no answers to why this happened without warning.

NHTSA ID

11560529

Incident

Dec 8, 2023

1) Transmission or power train 2) The vehicle may be inspected at request 3) The vehicle starts and may go for about a mile, and then it will buck and act like it's in neutral for all gears. I got stuck in the middle of an intersection turning left. I managed to get it back home, and then needed help pushing it into the driveway, where it sits. 4) I have seen several similar complaints for the years; 2012, and 2014 through 2021. 5) The vehicle has been worked on, and the valve body for the transmission was replaced about a month ago. 6) The warning message that popped up just before the issue was "Transmission service is required." It appeared on 9/27/2021, the day I was giving a ride to someone across town. I had recently replaced the valve body, because the solenoids were failing, and the transmission itself was serviced.

NHTSA ID

11434988

Incident

Sep 27, 2021

My catalytic converter just went in my vehicle. I was told by dealership that the warranty expired by months. I contacted Mitsubishi and a case was opened. I was called by them today and they wont make an exception even though my mieage is well under the 80000 miles (under by over 28,000 miles) When I asked to talk to a manager I was told no and no exception would be made. I just want them to pay for the defective part.

NHTSA ID

11432371

Incident

Sep 9, 2021

I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.

NHTSA ID

11395590

Incident

Feb 5, 2021

Mileage

70,000 mi

AT 115,000 MILES, THE TRANSMISSION WENT OUT. MY SUV NO LONGER GOES ABOVE 30MPH WITHOUT THE RPMS WILDLY JUMPING. BOTH THE 2014 AND 2015 MODELS HAVE A RECALL FOR THIS VERY CVT ISSUE BUT THE 2013 DOES NOT.

NHTSA ID

11350223

Incident

Jun 1, 2020

Mileage

115,000 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY STOP. ALSO, THE ACS MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT START WITHOUT BEING (7) JUMPSTARTED. THE VEHICLE WAS TAKEN TO NORTH PALM MITSUBISHI (572 NORTHLAKE BLVD, NORTH PALM BEACH, FL 33408, (561) 328-9121) WHERE THE COMPUTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,300.*PM*JB

NHTSA ID

11282414

Incident

Jun 30, 2019

Mileage

69,300 mi

AFTER A LONG DRIVE, EVEN MORE SO UPHILLS, THE TRANSMISSION STARTS SLIPPING AND THE CAR HESITATES TO GO AFTER A STOP. A WARNING MESSAGE THAT THE TRANSMISSION IS OVER HEATING APPEARS AND THE CAR RUNS AT HIGH RPMS AT ONLY 60 MPH. ERROR CODE P1778 HAS APPEARED TWICE. THE CAR ONLY HAS 71,000 MILES

NHTSA ID

11138997

Incident

Oct 6, 2018

Mileage

71,000 mi

MY CAR WAS TOTALED A FEW DAYS AGO I WAS DRIVING HOME AND HIT A DEAR AT 55MPH AND MY AIR BAGS DID NOT DEPLOY MY FRONT END WAS DESTROYED MY RADIATOR WAS DESTROYED ALONG WITH OTHER PARTS OF THE CAR AND THE CAR WAS CONSIDERED TOTALED. I WAS INFORMED MY AIR BAGS SHOULD OF DEPLOYED BUT THEY DID NOT

NHTSA ID

11090823

Incident

Apr 24, 2018

Mileage

96,000 mi

ON APRIL 12TH, THURSDAY NIGHT AROUND 8 PM, I WAS HEADING NEAR THE I-290/ I-90 INTERSECTION, RIDING ON I-90 WEST. I HEARD A SHARP CRACK IN THE FRONT OF THE CAR. I LOST POWER STEERING, CHECK BATTERY CHARGE LIGHT CAME ON AND WITHIN 2-3 MINUTES, ENGINE OVERHEATING LIGHT CAME ON. I BROUGHT MY CAR TO A STOP IN A SAFE AREA BETWEEN THE INTERSECTING HIGHWAYS. A HIGHWAY WORKER PROTECTED ME WITH HIS SAFETY TRUCK TILL AAA TOW TRUCK TOOK MY CAR TO THE LOCAL SCHAUMBURG MITSUBISHI DEALER ANY STEPS YOU TOOK TO ISOLATE THE PROBLEM, SUCH AS CHECKING FOR FLOOR MATS. BE SPECIFIC ABOUT WHAT YOU DID AND HOW YOU DID IT. THE DEALER/SERVICE PERSONNEL FOUND THAT THE BELT TENSIONER BEARING WAS PULLING OUT AND THE BELT WAS NOT RIDING ON THE PULLEY CORRECTLY. THE TENSIONER WAS REPLACED AND THE SERPENTINE BELT WAS REPLACED I BELIEVE THIS IS A DESIGN FAULT WITH THE BELT TENSIONER/ BEARING AND SHOULD BE FIXED FOR THESE CARS. A SIMPLE GOOGLE SEARCH WILL SHOW THIS IS A FAIRLY COMMON PROBLEM

NHTSA ID

11085120

Incident

Apr 12, 2018

Mileage

92,166 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

NHTSA ID

11079779

Incident

Mar 14, 2018

Mileage

99,000 mi

WITHOUT WARNING THE RPM WILL DROP TO ZERO. AT FIRST IT WOULD START RIGHT BACK UP WITHOUT HAVING TO RESTART IT. NOW WITHOUT WARNING IT WILL JUST DIE AND RPM GOES TO ZERO AND I HAVE TO RESTART IT. CHECK ENGINE LIGHT WILL COME ON BUT NO DIAGNOSTIC CODES ARE STORED AS TO WHAT THE PROBLEM IS. IT HAS HAPPENED WHILE STOPPED AS WELL AS DRIVING DON THE ROAD AT 50 MPH.

NHTSA ID

11056195

Incident

Nov 21, 2017

Mileage

38,000 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING IN RAINY CONDITIONS AT APPROXIMATELY 65 MPH, THE WINDSHIELD WIPERS STOPPED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO WAIT FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER (RAY BRANDT CHEVROLET, WESTBANK EXPY, HARVEY, LA 70058 (504)-229-6013). THE DEALER DIAGNOSED THAT THE WIPER MOTOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID

11055317

Incident

Dec 17, 2017

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V792000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON WILLIAMSON NISSAN LOCATED AT 310 WESTERN BLVD, JACKSONVILLE, NC 28546 WAS CONTACTED AND REFUSED TO DO THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11019084

Incident

Oct 31, 2016

STRUCK IN RIGHT FRONT QUARTER PANEL BY PICKUP TRUCK GOING 70MPH WHICH TOTALLED MY VEHICLE AND CAUSED INJURIES TO MYSELF AND GRANDSON BUT NO AIRBAGS DEPLOYED. DEPLOYMENT WOULD HAVE REDUCED OUR INJURIES.

NHTSA ID

11005483

Incident

Jul 8, 2017

Mileage

47,000 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE WIPERS FAILED TO WORK INTERMITTENTLY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT CALLED A LOCAL DEALER (MOTOR WORLD GROUP AT 150 MOTORWORLD DR, WILKES-BARRE, PA, 18705) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND THE CONTACT WOULD BE NOTIFIED WHEN THEY BECOME AVAILABLE. THE FAILURE MILEAGE WAS 57,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11000800

Incident

Dec 1, 2016

Mileage

57,800 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS LATER TAKEN TO A DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 16V792000 (VISIBILITY) HOWEVER IT WAS DIAGNOSED THAT THE WIPER LINKAGES WERE FRACTURED AND THE RECALL REMEDY WOULD NOT RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ID

10969739

Incident

Mar 10, 2017

Mileage

84,000 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/23/17 *BF *AS

NHTSA ID

10967740

Incident

Nov 18, 2016

WE PURCHASE THIS VEHICLE FROM LITTLE JOE'S MITSUBISHI AT 1601 S MILITARY HWY, CHESAPEAKE, VA 23320 ON MAY 20, 2016 AS A PRE OWNED VEHICLE. TWO WEEKS AFTER TAKING POSSESSION OF THE VEHICLE ONE DAY WHEN IT WAS RAINING, THE WIPERS WOULD STOP WITH THE WIPER BLADES STRAIGHT UP AND DOWN AND STAY THERE TILL L HIT THE WIPER HANDLE ON THE STEERING WHEEL ON THE RIGHT SIDE, L CALLED THE DEALERSHIP AND SPOKE TO CHRIS BLAIR TJE SALES REPRESENTATIVE AND ADVISED HIM OF THIS THE SAME DAY IT HAPPENED, HE TOL ME HE WOULD TRANSFER ME TO SERVICE, SPOKE TO A MANAGER NAME WAS NICOLE IN SERVICE AND TOLD HER THE PROBLEM, SHE TOLD ME TO BRING THE VEHICLE IN, TOLD HER L WOULD WHEN L RETURNED BACK TO THE STATE AS L WAS OUT OF STATE AS THIS WIPER SITUATION HAPPENED TO ME ON THE WAY TO THE AIRPORT IN MY AREA. I SCHEDULED AN APPOINTMENT FOR FRIDAY JUNE 17,2016 AND THEY HAD A MECHANIC CHECK IT AND THIS IS WHAT THEY SAID WAS POSSIBLE WRONG, SEE ATTACHED. THEY TOLD ME L WOULD HAVE TO PAY HALF OF $632 WHICH WAS $316 AND L TOLD THEM THEY NEEDED TO REPLACE THIS AS IT WAS A SAFETY ISSUE, AND GOD FORBID IF THEY STOPPED WORKING WHILE L WAS DRIVING WHEN IT WAS RAINING OR SNOWING OR ANY WET CONDITION L COULD BE POTENTIALLY INVOLVED IN AN ACCIDENT AS L WOULD NOT BE ABLE TO SEE WHERE L AM GOING, THE SERVICE MANAGER NICOLE WHO WAS RUDE SAID IT WAS WORKING WHEN WE HAD THE VEHICLE, L TOLD HER L DID NOT BREAK IT. I TOLD HER THIS IS A SAFETY RELATED DRIVING ISSUE, SHE DID NOT WANT TO HEAR ABOUT IT. I ASKED FOR THE COPY OF THE SITUATION IN RELATION TO THE WIPER ISSUE AND TOLD HER L WOULD FILE A COMPLAINT. I AM ASKING THEY REPLACE THIS SAFETY RELATED DRIVING ISSUE AT THERE EXPENSE 100%, SINCE MAY 20, 2016 TILL JUNE 17, 2016 L HAVE ONLY PUT 1623 MILES ON THE VEHICLE SINCE L TOOK OWNERSHIP. THE FINANCE MANAGER ON MAY 20,2016 WHEN ASKED IF THE FLUIDS HAD BEEN CHANGED STATED YES, SERVICE DEPARTMENT SAYS ONLY OIL WAS.

NHTSA ID

10875010

Incident

Jun 17, 2016

Mileage

68,578 mi

BETWEEN APRIL AND MAY 2014 THIS 2013 MITSUBISHI OUTLANDER HAS BEEN HAVING DIFFICULTY IN STARTING, AT ONE POINT IT WOULD NOT START AT ALL. SOME BELTS (I DON'T KNOW WHICH) SQUEAK EVERY SO OFTEN. ON 03 JULY 2014 THE DEALER WHERE THE VEHICLE WAS PURCHASED AND HAS SINCE BEEN RECEIVING IT'S SCHEDULED MAINTENANCE, INDICATED THAT THE ALTERNATOR HAS TO BE REPLACED AND THAT THEY HAD NONE IN STOCK. I WAS TOLD TO CALL BACK IN A WEEK. I HAVE CALLED EVERY WEEK SINCE THEN AND I AM ALWAYS TOLD IT IS IN BACK ORDER, THAT THERE ARE MANY OF THE SAME VEHICLES WAITING FOR THIS PART. SEEMS TO ME THAT THIS IS INDICATIVE OF A PROBLEM. IT HAS BEEN 55 DAYS SINCE THEY FINALLY DIAGNOSED THE PROBLEM AND CANNOT KEEP A ALTERNATOR FOR MY VEHICLE IN STOCK LONG ENOUGH TO REPLACE THE FAULTY ONE IN MY VEHICLE. *TR

NHTSA ID

10637470

Incident

May 7, 2014

Mileage

16,000 mi

MY AIR BAGS DID NOT DEPLOY, THE SEAT BELT DID NOT ENGAGE. THEREFORE I STRUCK THE STEERING WHEEL TWICE, AND WHIPPED MY NECK. *TR

NHTSA ID

10633083

Incident

Sep 9, 2014

Mileage

32,000 mi

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,600.

NHTSA ID

10542216

Incident

Sep 5, 2013

Mileage

5,600 mi

3RD ROW SEAT BROKE THE FABRIC HAS GIVEN AWAY THERE IS NO SUPPORT OR ANY TYPE OF CUSHION FOR YOUR BUTT. ALL THERE IS , IS THE METAL FRAME STRUCTURE AND WHEN YOU FOLD THE SEAT BACK TO STORE IT, IT WONT STAY DOWN, DOESN'T LATCH SO WHEN YOUR DRIVING ANY BUMP YOU HIT OR ON THE FREEWAY THE SEAT RATTLES AND BOUNCES UP AND DOWN, I FEEL THIS IS A BIG SAFETY HAZARD, WE WILL NOT LET OUR KIDS SIT BACK THERE ANYMORE, ALSO IT HURTS THEM TO SIT ON THAT SEAT, WE TOOK IT TO THE DEALERSHIP ON 5-2-2013 AND THEY TOLD US MITSUBISHI CONSIDERS IT TO BE TRIM AND WONT DO ANYTHING ABOUT IT, AS FAR AS THE LATCH TO HOLD THE SEAT DOWN WHEN IT IS FOLDED THEY SAID THAT'S THE WAY IT IS, IT WAS NEVER LIKE THAT UNTIL THE DAY MY 15 YR OLD DAUGHTER SAT BACK THERE AND THE FABRIC TORE UNDERNEATH AND SHE SAID THE SEAT DIDN'T FEEL RIGHT, WHEN I LOOKED AT IT AND TRIED TO FOLD IT BACK DOWN THE SEAT FELT SLOPPY LIKE SOMETHING BROKE MECHANICAL WISE, IM UPSET CAUSE THAT'S WHY WE BOUGHT THIS VEHICLE IT HAS THREE ROWS OF SEATS, MITSUBISHI DEALERSHIP SAID ITS A TEMPORARY SEAT NOT TO BE USED ALL THE TIME. THERE IS NOTHING THAT STATS ITS A TEMPORARY SEAT OR A WEIGHT LIMIT ANYWHERE ON THE VEHICLE OR IN THE VEHICLES MANUAL.....PLEASE HELP *TR

NHTSA ID

10512879

Incident

Apr 17, 2013

Mileage

2,854 mi

I NOTICED OIL DRIPPING FROM UNDERNEATH THE MOTOR AND TRANSMISSION TOOK VEHICLE TO THE DEALERSHIP THEY SAID IT WAS TO FULL OF OIL, TOOK VEHICLE BACK HOME CONTINUED TO LEAK, TOOK VEHICLE BACK AGAIN TO DEALERSHIP FOR SAME LEAK THEY SAID IT WAS THE CVT FILTER SO THEY REPLACED IT. TOOK VEHICLE HOME PARKED IT IN GARAGE WHEN I WOKE UP NEXT DAY TO CHECK ON IT THERE WAS A PUDDLE OF OIL UNDER THE MOTOR AND TRANSMISSION, HAD TO HAVE THE VEHICLE TOWED BACK TO DEALERSHIP AND NOW THEY ARE SAYING THE SEAL BETWEEN THE MOTOR AND TRANS. IS BAD, THEN THEY SAID THAT WASN'T IT THAT THE TRANSMISSION'S MOLD IS DEFECTIVE AND THEY HAVE TO ORDER A NEW TRANSMISSION FROM MITSUBISHI IN JAPAN, I HAVEN'T HAD THE VEHICLE NOW FOR ALMOST 3 WEEKS AND THEY TOLD ME IT WOULD BE ANOTHER 2 WEEKS. *TR

NHTSA ID

10512875

Incident

Mar 1, 2013

Mileage

341 mi

I HAD OWNED MY OUTLANDER FOR JUST OVER A WEEK AND WAS ATTEMPTING A NORMAL LEFT HAND TURN. MY LONG-SLEEVE, CUFFED SHIRT BECAME CAUGHT ON THE LOWER PORTION OF THE RIGHT PADDLE SHIFTER. AS I ATTEMPTED TO STRAIGHTEN THE CAR FROM THE TURN, THE WHEEL TURNED AND PULLED MY STUCK RIGHT ARM INTO AN OPENING ON THE STEERING WHEEL.CONSEQUENTLY, MY VEHICLE CONTINUED TURNING INTO ONCOMING TRAFFIC AS I BOTH TRIED TO STOP AND FREE MY ARM. LUCKILY, APPROACHING TRAFFIC SAW MY CAR IN ENOUGH TIME TO AVOID HITTING ME. I WAS NOT ABLE TO FREE MY HAND UNTIL I BROUGHT THE CAR TO A STOP AND REPOSITIONED THE STEERING WHEEL. THE PADDLE SHIFTERS ON THIS CAR ARE EACH OVER 4" LONG AND AWKWARDLY PLACED ON THE STEERING COLUMN. CLOTHING OR JEWELRY CAN EASILY BECOME ENTANGLED IN THE MECHANISM. I BELIEVE MY SAFETY AND THE POTENTIAL SAFETY OF OTHER OUTLANDER OWNERS IS IN QUESTION. I HAVE ASKED THE COMPANY TO REMOVE THEM FROM MY CAR TO WHICH MITSUBISHI CORPORATE REPLIED "WE ARE UNABLE TO PROVIDE ANY PROCEDURES OR RECOMMENDATIONS FOR THE REMOVAL OF THE PADDLE SHIFTERS." MY DEALERSHIPS HANDS ARE TIED WITH MITSUBISHI HEADQUARTERS POSITION. I FEEL THAT THE COMPANY IS MAKING LIGHT OF MY CONCERN AND HAS NO INTEREST IN ACKNOWLEDGING OR SOLVING THIS PROBLEM. *TR

NHTSA ID

10502217

Incident

Feb 19, 2013

Mileage

1,200 mi