2017 Mitsubishi Outlander Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Mitsubishi Outlander, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes1216.7%
- Airbags811.1%
- Driver assistance811.1%
- Electrical811.1%
- Engine811.1%
- Powertrain (other)79.7%
- Visibility68.3%
- Interior & seats56.9%
- Exterior lighting34.2%
- Seat belts34.2%
- Body & structure22.8%
- Steering11.4%
- Suspension11.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The electric parking break was stuck and alarm going off. Only used ebrake maybe 5 times in the years I have had my car. This time was I used it while parked on a hill. The ebrake would not disengage properly. Dealer says need a new one, even though the electric parking brake now engages and releases ok, just the alarm won't go off. Then I learned that there was a recall for the 2016 Outlanders for the parking brake not engaging/disengaging properly. Why is there not a recall for the 2017 Outlanders with this problem?
E brake will not disengage.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of
THE SERVICE AIRBAG SOON LIGHT IS ON. WHEN TAKEN TO A MECHANIC IT DOESN'T SHOW ANYTHING IN THE COMPUTER. THE MIDDLE ROW MIDDLE AND RIGHT SIDE SEATBELTS ARE DIFFERENT SIZES AND PASSENGERS GET STUCK IF THEY PUT THE LATCH IN THE WRONG ONE. RUNNING BOARD CLIPS PASSENGER SIDE KEEP BREAKING.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
FCM/ service required camera. Camera/braking assistance. Electric SRS /Airbag of
The electric parking break was stuck and alarm going off. Only used ebrake maybe 5 times in the years I have had my car. This time was I used it while parked on a hill. The ebrake would not disengage properly. Dealer says need a new one, even though the electric parking brake now engages and releases ok, just the alarm won't go off. Then I learned that there was a recall for the 2016 Outlanders for the parking brake not engaging/disengaging properly. Why is there not a recall for the 2017 Outlanders with this problem?
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I keep getting the 4wd system service pop up and my vehicle stalls at 40 and jerks a lot.
I’ve changed the battery at least once or twice within the first 2 years of purchasing the vehicle from the dealer with zero miles on it. Lately (in the past 2 months) I’ve changed the battery at least four times or more. Some expensive batteries as well. In the past 2 months, it’s been giving me problems including stalling on me, slowing down on the highway, sometimes won’t start at all, sometimes it’ll say electrical system service required. Once it said four-wheel drive system service required on the highway as it slew down and I had to pull aside. I’ve noticed some recalls on the vehicle via internet research. It may not be specific to my vehicle, but it does seem very familiar problems with my vehicle. Such as Electrical system: Starter assembly: Relay, Electronic stability control, Electrical system: Software and even with the transmission. I’ve towed the vehicle to the Mitsubishi dealer in Totowa, NJ today. I was informed that my specific vehicle doesn’t any recalls. Service advisor did say there are other similar vehicles did have those recalls but mine didn’t come up on the recall.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2017 Mitsubishi Outlander. The contact stated that while driving 50 MPH, the vehicle was shuddering, and it was difficult to stabilize the steering wheel before the vehicle shut off. The check transmission message was displayed. The vehicle was towed to the residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called an independent mechanic who was unable to locate a transmission fault. The manufacturer was contacted and referred the contact to a Mitsubishi dealer for assistance. The failure mileage was approximately 129,000.
I would that it's too early for my vehicle with 64900 miles already has an oil pan gasket that causes a leak to my vehicle every time I do oil change on time and also that I have a cooler hose of the transmission leaked and for the transmission to be in service every 60000 miles. So I filed a complaint against the manufacturer who is the cause for this model for the same year to have the same problem for having any leaks too early. So I need your help that the manufacturer should recall the same model from this year based on the mileage of the vehicle.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2017 Mitsubishi Outlander. The contact stated that while driving 50 MPH, the vehicle was shuddering, and it was difficult to stabilize the steering wheel before the vehicle shut off. The check transmission message was displayed. The vehicle was towed to the residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact called an independent mechanic who was unable to locate a transmission fault. The manufacturer was contacted and referred the contact to a Mitsubishi dealer for assistance. The failure mileage was approximately 129,000.
Cvt transmission bad at 81,000 miles as well as the transfer case causing delay in shifting and rough shifting.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Failure of driver side exterior mirror. 3 years after purchase of vehicle the mirror would no longer move in and out. Dealer replaced with OEM quality mirror July 2021. 2 years later (August 2023)mirror now has the exact same malfunction/defect. Mitsubishi is unable to tell me why the failure happened in the first place or why it has again happened. Mitsubishi refuses to take any action to fully rectify this issue. They only suggest again replacing the mirror. As the mirror is part of a side vehicle warning system the malfunction creates the possibility of a side collision with another vehicle. Thank you , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am the owner of a 2017 Mitsubishi Outlander. On February 14, 2022 at 1:00 PM, my wife and I were driving home along the 405 freeway northbound from our son’s house. All of a sudden, we heard a loud bang and shattered glass entered the vehicle from overhead. The majority of the sunroof glass spontaneously flew off with only remnants of shattered glass entering the vehicle. Upon later inspection, I noticed that the glass was very fragile (easily breaks). There were no warning messages and no prior indication of problems with the glass sunroof. The glass sunroof randomly broke without incident (i.e., no contact with any other vehicles). The experience was tremendously jarring and unsettling because it was completely unexpected and could have caused me to lose control of the vehicle. Fortunately, I was able to maintain control of the vehicle and avoided any accident. We were a few car lengths away from any vehicles, both to the front of us and from behind and there were no foreign objects inside the vehicle that would indicate foul play. Since we are both retired, the SUV is kept in the garage most of the time. It only has 31,500 miles on it. We are reporting this incident to let you know that it could happen again to other vehicles of the same model or manufacturer that could result in serious injuries. I hope you’ll look into this incident as soon as possible. Thank you for your attention to this matter. Please look at the quality of the glass and its proper installation. I went to the Cerritos Mitsubishi dealership on the day of the incident (February 14, 2022) to show them the damage.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DRIVER SEAT MOVE TO MUCH COMPLETE BRING CAR BACK TO DEALER SAY NOTHING CAN'T DO FOR ME THIS HAPPENS FROM THE DAY I BY THE CAR .I NEED HELP WHIT THIS PROBLEM & I CALL MITSUBISHI OF NORTH AMERICA TOLL ME SEAT IS NO PART OF SAFETY IN THE CAR
2017 MITSUBUSHI OUTLANDER. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LOCKS WERE INOPERABLE 75% OF THE TIME. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
LOW BEAM HEADLIGHTS WENT OUT SIMULTANEOUSLY WHILE TRAVELLING WITH MY FAMILY WITHIN LESS THAN A YEAR OF OWNING THE NEW CAR (2017 MITSUBISHI OUTLANDER). THE VEHICLE WAS SERVICED AT THE PLACE OF PURCHASE, A MITSUBISHI DEALERSHIP, TO REPLACE THE BULBS WHICH AGAIN WENT OUT WITHIN 7 MONTHS. NEXT, THE BULBS WERE REPLACED AT THE MITSUBISHI DEALERSHIP ONLY TO LOSE THEM AGAIN ON VEHICLE STARTUP 12 - 13 MONTHS LATER. I WAS LEFT WITH NO LIGHTS IN THE DARK AND SUBJECT TO GETTING TO AN AREA OF SAFETY WITH FAMILY IN THE CAR. I AM DILIGENT WITH PREVENTIVE MAINTENANCE & REFUSE TO BELIEVE THAT THIS ISSUE IS AN ISOLATED CONDITION WITH THE OEM BULBS AS THEY CONTINUE TO FAIL IN THE SAME MOMENT.
MY INTERIOR LIGHTS DO NOT WORK PROPERLY. INITIALLY WHEN I NOTICED THE PROBLEM, ONE SIDE WAS WORKING AND THE OTHER ONE WAS NOT. NOW, NONE OF THE LIGHTS WORKS. ADDITIONALLY, MY HEADLIGHTS ARE NOT WORKING PROPERLY EITHER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
Unknown
THE SERVICE AIRBAG SOON LIGHT IS ON. WHEN TAKEN TO A MECHANIC IT DOESN'T SHOW ANYTHING IN THE COMPUTER. THE MIDDLE ROW MIDDLE AND RIGHT SIDE SEATBELTS ARE DIFFERENT SIZES AND PASSENGERS GET STUCK IF THEY PUT THE LATCH IN THE WRONG ONE. RUNNING BOARD CLIPS PASSENGER SIDE KEEP BREAKING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE SERVICE AIRBAG SOON LIGHT IS ON. WHEN TAKEN TO A MECHANIC IT DOESN'T SHOW ANYTHING IN THE COMPUTER. THE MIDDLE ROW MIDDLE AND RIGHT SIDE SEATBELTS ARE DIFFERENT SIZES AND PASSENGERS GET STUCK IF THEY PUT THE LATCH IN THE WRONG ONE. RUNNING BOARD CLIPS PASSENGER SIDE KEEP BREAKING.
FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY INTERIOR LIGHTS DO NOT WORK PROPERLY. INITIALLY WHEN I NOTICED THE PROBLEM, ONE SIDE WAS WORKING AND THE OTHER ONE WAS NOT. NOW, NONE OF THE LIGHTS WORKS. ADDITIONALLY, MY HEADLIGHTS ARE NOT WORKING PROPERLY EITHER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
1. Speed control: Our family outlander has had some issues following our purchase, and I was assured that the hesitation when depressing the accelerator was just a product of the CVT transmission. It’s something we have just learned to deal with given the information we were provided with. It has put us in a bad position with countless near misses over the years when needing to merge, and the annoying stall that happens when accelerating after a stop sign or red light. We have just moved from the Midwest to Phoenix(car only has 30k miles), and the hesitation and stalling is worse than ever. Even with a 3/4 depress on the accelerator, the notion of movement correlating with the amount of gas given is an eon apart. I must also mention that there are times that the car releases like a race car as well, but with minimal pressure on the accelerator. It seems like it’s an obvious programming issue or maybe just a few bad relays. I’m hoping there is a light at the end of the tunnel for this one. 2. Suspension: Our vehicle has sounded like it has had major issues since the beginning, but was told it was normal. The car has always made a loud clunk when reversing after a first of the day start. It is then followed up after warming up with a clunk in the front seats center below us, and while turning in either direction. Hitting any minor bump on a highway while on any mild curve also causes the vehicle to jump a few feet over by itself. It’s frightening judging just how the car will grip after it’s roll. The only remedy is to decelerate under the speed limit during any curve to avoid the situation all together. I’m not sure I’d ever purchase a Mitsubishi again, as I’m only scratching the surface with mechanical defects. I would be happy to finally get some answers on how this was left in the dark so long. It’s comforting knowing friends and family dealing with the same problems. Thanks you, and warm regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .