2024 Mitsubishi Outlander Owner Complaints

The contact owns a 2024 Mitsubishi Outlander. The contact stated that while driving approximately 30 MPH, the Forward Collision Avoidance system failed to activate as needed and the vehicle nearly crashed into the rear of another vehicle. The contact stated that during the failure, the vehicle in front struck a pedestrian, and the pedestrian went airborne and landed on the hood of the contact's vehicle. The contact stated that the Forward Collision Avoidance system failed to immediately activate, and the brake pedal was depressed to avoid crashing into the rear of the vehicle ahead. The pedestrian sustained unknown injuries and was transported to the hospital. The contact mentioned that the vehicle was taken to a dealer on several occasions for the seat belts failing to latch and secure the occupants. The dealer mentioned that there might be crumbs preventing the latch however, the contact mentioned that theory was not possible for the driver's seat belt. The failure was present with the seat belts in the second and third row seats. The cause of the failure was not yet determined. A Police report was filed at the scene. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 3,000.

NHTSA ID

11755933

Incident

Nov 1, 2025

Mileage

3,000 mi

My 2024 Outlander locked all the doors while the engine was running and the FAST key was inside the vehicle. I exited normally through the driver’s door and did not intentionally lock the vehicle. I want this documented on the repair order and I’d like the keyless-operation system checked, including the interior key antenna and any BCM/keyless-system faults or available software updates. I am available for inspection. Not reproduced except by myself. Vehicle has been inspected by no one. No warning. This is a hazard because a child or pet could have been locked inside. I could be stranded in an unsafe location or in severe weather that would pose a risk to myself. The car could run out of gas by the time I’d figure out how to get back inside.

NHTSA ID

11755906

Incident

Aug 10, 2026

The vehicle exhibits an intense, overpowering raw gasoline smell inside the passenger cabin, specifically originating from beneath the rear seat area. When the climate control/AC fan is turned on, raw fuel vapors are siphoned directly out of the dashboard air vents into the faces of the occupants, causing headaches and dizziness.Two independent mechanics have pressure-tested the fuel lines and confirmed there are no liquid fuel leaks, proving this is a structural vapor siphoning defect. Mitsubishi has documented this exact factory defect under TSB TS-25-13-001 (NHTSA ID: MC-11018002-0001), but the local dealership refuses to perform the safety repair without a massive out-of-pocket payment because the vehicle has 87,000 miles. This is an immediate fire and health hazard for anyone inside the vehicle.

NHTSA ID

11754088

Incident

Jun 1, 2025

The contact rented a 2024 Mitsubishi Outlander from Drivo Car Rental. The contact stated that while driving at an undisclosed speed, there was an abnormal sound. The contact stated that there was a vibrating sound coming from the hood. The front windshield was fractured on the passenger's side, and the instrument cluster failed to function as intended. The contact stated that the safety features were inoperable, and the vehicle was almost involved in a crash. No warning lights were illuminated. The contact stated that the failure had occurred while traveling with the family. The contact stated that the vehicle was unsafe to drive. The vehicle was returned to Drivo Car Rental. The contact stated that while returning the vehicle to the agency, the contact was informed that the vehicle should not have been rented. In addition, the contact researched and became aware of an unrepaired recall associated with the VIN under NHTSA Campaign Number: 25V369000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

NHTSA ID

11753974

Incident

May 18, 2026

Mileage

45,000 mi

Front driver seat belt does not retract and has caused damage to door. Vehicle is available for inspection. We are worried that the seatbelt will not function properly in an accident since is does not function properly now. No confirmation by dealer, going in next week for service, however, dealer representative did say on phone that Mitsibishi s don't have seat belt problems??? First noticed problem last winter when I noticed the dents in the door frame being caused by non retracting seatbelt.

NHTSA ID

11745339

Incident

Dec 1, 2025

I own a 2024 Mitsubishi Outlander that I purchased new on December 21, 2024. Since shortly after purchase, the vehicle has experienced ongoing problems involving the brakes, electrical system, and fuel fumes entering the passenger cabin. The most serious issue is the brake system. I have experienced hard braking, inconsistent brake response, brake warning lights, and at least one incident where the brakes suddenly failed and I had to take emergency action to stop the vehicle. The dealership has attempted multiple repairs, including replacing the brake booster, master cylinder, and other brake components, but the problem continues. The vehicle has also had repeated electrical problems, including warning lights, low-voltage issues, radio malfunctions, and steering wheel controls that stopped working. In addition, fuel fumes continue to enter the cabin while driving and when the vehicle is parked. The dealership has already replaced the fuel vapor canister and fuel filler neck, but the fuel odor persists. On June 13, 2026, I went to the emergency room because of symptoms related to inhaling the fuel vapors. I have reported these issues to both the dealership and Mitsubishi Motors North America on multiple occasions since the problems first began. Despite repeated repair attempts and ongoing communication, the defects remain unresolved. Based on the repeated failures, the number of repair visits, and the amount of time the vehicle has been out of service, I believe this vehicle qualifies as a lemon. The vehicle has been in the repair shop numerous times and has been out of service for approximately 45 days. I am filing this complaint because I am concerned that the brake failures and fuel vapor intrusion could put me, my passengers, and other drivers at risk. I am seeking assistance in resolving this issue as soon as possible to prevent further safety and health risks.

NHTSA ID

11744193

Incident

Jun 13, 2026

2024 Mitsubishi Outlander PHEV brake-by-wire failure during a downhill U-turn at 100% battery state of charge. Pedal went completely soft to the floor, unable to stop, causing a crash.

NHTSA ID

11742234

Incident

May 28, 2026

I took my outlander in on May 6 2026 for routine oil change , tire rotation, basic multi inspection to bruce walters service (same company i bought it from new 15 months ago). Inspection was flawless with green light on tires, brakes, the works. It had approx 24k miles on it. When I left the dealer that day I noticed A LOT of roaring, slight vibration, worse when I cut wheel left. I called them and they could not inspect the car for 28 days , appt they made was june 2nd 2026. This only started when they rotated tires. At my appt yesterday, June 2nd, 2026 they charged me 150 diagnostic and said I need 4 new tires even though my tread was awesome. 25k miles on it by the time of this appt. I've owned it year and half. The tire walls are bad but green light on tread..all 4 tires. The mitsubishi lot said that shouldn't happen and sane companies service dept should have done something. But no, they are wanting me to pay almost 1k for new tires, a 25k mile brand new car should not need tires. Service dept blames brand of tires. They did not check, to my knowledge, suspension or shocks etc. Something caused a new car to do this or faulty tires , all 4 , not just 1 or 2.

NHTSA ID

11741893

Incident

May 6, 2026

The contact owns a 2024 Mitsubishi Outlander Equipped with Nexen Roadian GTX in size 255/45R20. The contact stated while driving the vehicle at 30 MPH she noted her tire pressure was very low, she pulled into a gas station to fill it with AIR, she drove the vehicle home, and next day the tire was flat again and was filled back up. The vehicle was taken to a independent mechanic where it was diagnosed to have pieces of tires coming off with no actual puncture of the tire. The tires were replaced at owners cost. The manufacturer was not notified of the failure. The failure mileage was 27,000.

NHTSA ID

11736080

Incident

Mar 31, 2026

Mileage

27,126 mi

"Mi Outlander 2024 tiene falla de frenos desde 8/1/26. Está en [XXX] Mitsubishi Thornton. El dealer negó garantía. Hoy 8/4/26 llamé a Mitsubishi 3 veces a las 7am, 8am y 8:20am pidiendo español por ser falla de seguridad. Me negaron español y me colgaron 2 veces. La tercera vez me dejaron 15 minutos en espera sin contestar. Pido número de caso, grúa pagada a [XXX] que está más cerca de mi casa, y contacto del Gerente de Zona. Esto es discriminación de idioma en defecto de seguridad." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11735484

Incident

May 1, 2026

The music will all of a sudden start blasting, volume will randomly start increasing, phone calls (connected to car) will randomly end, voice activation will randomly activate on car. This can surprise driver and could cause an issue. For example, random metal music randomly turning on in the car can be unexpected. When a call ends randomly (caused by car system randomly ending) it could cause driver to divert focus from driving. I think these issues are related to the capacitive sensors on the steering wheel randomly activating without touch.

NHTSA ID

11718149

Incident

Feb 10, 2026

While on even a slight hill, sometimes the car rolls back if I am not moving forward. For example, if ai am stopped at a red light, the car will roll backwards (instead of not moving or going forward). It’s an automatic transmission so this should not occur. I.e. the transmission is already starting to go out b4 35k miles. There are also instances of one wheel “dragging” or delayed propulsion compared to the other wheel. It is very difficult to get in touch with a dealership for warranty info. I am in Berkeley and no one picks up the phone from the Fremont dealership or calls back when I leave a message.

NHTSA ID

11718148

Incident

Feb 9, 2026

If headlights are in auto position or were on prior to car starting (I.e. they were left in on position last time car was on), the headlights sometimes do not turn on even though the headlight icon is illuminated. Basically, headlights sometimes say they are on even though they are not.

NHTSA ID

11718147

Incident

Feb 10, 2026

Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen is just frozen). This is a significant safety issue because if someone is relying on a backup camera to maneuver, and a kid walks behind the car, the driver would not notice the kid if the screen froze. If the backup camera fails, a driver is blind and must either continue blind (as mirrors may not be adjusted for backing up) or must switch gears to go forward (which could also cause an accident since there is a delay in doing this and a car may be exposed on the street).

NHTSA ID

11718146

Incident

Feb 10, 2026

At about 52,000 miles August 26, 2025- September 2, 2025 for rpm going low and high in idle and check engine light came on replaced engine coil #4 Sept 4, 2025- October 9, 2025 Coolant in engine Failed 2 compression test Needs head gasket repair Instructed to take head off Send head to machine shop to have valves checked Never sent valves to machine shop Replacing engine December 26, 2025 Engine sounds like a jet plane and after calling Mitsubishi it will need to be towed 2 hours away because they shut my local dealership down. I have tried for goodwill assist, buyback, etc but I’m treated horribly. I just found another person that it happened to at 50,000 miles also

NHTSA ID

11708464

Incident

Sep 2, 2025

I was driving my vehicle, the roads were snowy so was traveling slowly. I attempted to slow down a little more, when I pushed on the brake there was absolutely no response, usually you can feel and even hear the brakes (abs) functioning, there was nothing. I also tried to steer, again, no response, the vehicle continued straight, we went into a ditch and rolled on our side. I tried to put down a window but all dash lights, etc were off and car was not running. I pushed the "start button" dash lights came on, could roll down windows, etc... and the car even starts and runs now. It seems as though there was no "control" of any kind, we were going slow and I even had time to tell my passenger, "be prepared, hold on"...

NHTSA ID

11702513

Incident

Dec 2, 2025

The contact owns a 2024 Mitsubishi Outlander. The contact stated that while attempting to latch the front driver’s seat belt, the buckle did not connect, and the buckle casing fractured. The contact stated that the microscrews used to secure the seat belt buckle had failed. The cause of the failure was not determined. The contact stated that a clicking noise was present while opening and closing the front driver’s side door. Upon inspection, the contact discovered that the front driver’s door check arm bolts had become unsecured. The contact tightened the bolts, and the failure was remedied. The manufacturer and local dealer were not yet notified of the failures. The failure mileage was 4,000. The VIN was not available.

NHTSA ID

11700643

Incident

Nov 19, 2025

Mileage

4,000 mi

UNKNOWN. I am buying this vehicle and it does the following: after shutting it off while in gear, it shuts off before its all the way into park. The next several starts include these problems: the drivers and media screens are out of synchronization and come up slow and even blank. They go out and I have had this vehicle even have everything go out, all lights ,ac, etc yet it stayed running. When I told the dealer, he said there was no problem so I took it to another one that wanted to replace it with another one and a different loan holder. Why, my loan is good and current. I am a very frustrated buyer and I demanded it back when I realized that the pre-sales inspection form was not completed. This started at a stoplight.

NHTSA ID

11685824

Incident

Jul 6, 2025

Distance sensor failed and dealership now states the bracket is bent and it is due to a front end collision but there is no damage to the vehicle, has never been in an accident. The sensor should be covered under the warranty but they want to charge $1715.06 for repairs.

NHTSA ID

11675746

Incident

Jul 5, 2025

Vehicle gives warning of Engine malfunction Power Reduced Service NOW and started only 30 days after purchase The dealer says take pictures when the warning appears and bring the vehicle in. This will be the 5th complaint about the same problem with no results.

NHTSA ID

11664228

Incident

Jul 15, 2024

I purchased my 2024 Outlander in August and drive 150 miles daily, Monday to Friday. Since November, with only 2,500 miles on it, I've experienced recurring issues: 1. Adaptive cruise control turns off frequently 2.Forward collision light comes on unnecessarily often several times daily (when starting, driving and when cruise is on) 3.Vehicle brakes suddenly on the interstate 4.Random forward crash light warnings I've taken it to the shop five times, with the following repairs: 1.Radar adjustment (done several times) 2. Radar sensor recalibration (several times) 3. Replacement of forward distance warning sensors 4. Front bumper bracket replacement due to bend 5. Mitsubishi has been involved on 4 occasions 6. I have called and put in a complete with Mitsubishi three times and they always say they will contact me with a resolution within a few days and I have never heard back with any resolution. 7. We have also been made aware that this does not follow the owners manual and has also caused air bags to go off in other situations which has injured customers. Despite these repairs, the issues persist. On January 24, 2025, Valley Imports left a voicemail stating that Mitsubishi acknowledged it's a known issue with some Outlanders, but they don't have a reliable fix.I do have this voicemail but it is to large for me to upload.

NHTSA ID

11643805

Incident

Nov 15, 2024

In the morning where I live for the last few days it has been below 0. The Outlander PHEV even when plugged in over night will start the gas engine and drive for about one minute until the gas engine shuts off and comes up with a message saying power reduced with a turtle symbol. When it does this you have no heat (HVAC) the heated seats and heated steering wheel does not work as well as the front and rear defrost. The car speed seems to be limited to about 40MPH. This issue is not news as many PHEV owners are dealing with the same issue, From my understanding Mitsubishi didn't install a battery warmer on the new generation Outlander PHEV however the prior generation Outlander PHEV did have a battery warmer and there were no issues with that model in cold climates. Your vehicle should always be a reliable source of heat when needed it doesn't seem to be very reliable in cold climates and it really is a hazard when it decides to reduce power with no warning.

NHTSA ID

11637587

Incident

Jan 22, 2025

The contact owns a 2024 Mitsubishi Outlander. The contact stated while driving at approximately 60 MPH, the Lane Keep Automatic Steering feature was overcorrecting the steering wheel. The contact stated that the Lane Keep Automatic Steering feature was correcting the steering wheel to the right and the steering wheel failed to return the vehicle to the desired lane and was continuing to steer the vehicle to the right. The contact stated that the Lane Keep Automatic Steering feature was also correcting the steering wheel while turning to the left. The contact stated that the failure was intermittent and occurred at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.

NHTSA ID

11632097

Incident

Sep 9, 2024

Mileage

20,000 mi

The contact owns a 2024 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated the cruise control feature independently adjusted the programmed speed. Additionally, the contact stated that the battery failed to remain charged. The contact stated that the vehicle was taken to the dealer several times due to failure; however, the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

NHTSA ID

11608243

Incident

May 13, 2024

Mileage

5,000 mi

The shifter assembly was replaced by the manufacturer and I do not know if the item is available for inspection as the dealership handled the replacement. Mine and my daughters safety was put in danger on April 10, 2024 when I was turning into a parking space at my doctors office and went to put the car into park the car accelerated on its on over an embankment and into a busy 5 lane highway. When trying to stop the brakes failed several times and the only thing I could do to stop it was push the on off button to kill power to the engine. Upon stopping we looked at the car and saw quite a bit of damage to the car after going over the embankment and through several bushes and small trees. The problem has been confirmed by the dealer and manufacturer. The vehicle has been inspected by the dealership at which I bought the vehicle and by my insurance company. The week before the incident when trying to change shifts out of park into drive the car failed to shift and I had to turn the car off using the off on button to stop the power to the car and turn back on to get the car to shift out of park.

NHTSA ID

11595529

Incident

Apr 10, 2024