RoadVitals

2015 Mobilityworks Chevy Express 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 27, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 18, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2015 Mobilityworks Chevy Express 2500, most frequently naming the driver assistance category. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V317000

EQUIPMENT ADAPTIVE/MOBILITY

May 18, 2016
11 units potentially affected
The defect: Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy: Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
Mobility Works (WMK Inc.)Manufacturer number 16E-020View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Dec 27, 2018

I PURCHASED THIS VEHICLE USED, HAVE HAD AN ONGOING PROBLEM WITH THE "STABILITRAK SERVICE" LIGHT COMING ON, HAVE HAD IT INTO THE SHOP "AUTOTIRE" FOR SERVICE 2 TIMES, THEY HAVE REPLACED THE "STEERING WHEEL MOTION SENSOR" AND HAD THE "ANGLE SENSOR" NEITHER HAVE FIXED THE PROBLEM. WHILE THERE IS NO RECALL FOR THIS THERE SHOULD BE, SOUNDS LIKE A DESIGN FLAW WITH NO APPARENT SOLUTION, THE "SERVICE STABILITRAK" LIGHT COMES ON ALL THE TIME, NO MATTER IF VAN IS SETTING STILL, DRIVING, EVEN IN PARK. I AM NOT REAL SURE WHO TO CONTACT WITH SOMETHING LIKE THIS WITHOUT BEING CHARGED HUNDREDS IF NOT THOUSANDS OF DOLLARS, HAVE ALREADY HAD DOWNTIME AND APROX $500 IN COST ALREADY. THIS IS SOMETHING THE GM SHOULD FIND THE FIX AND RECALL, I SEE THERE ARE MANY VEHICLES AND MANY YEARS INVOLVED. WE USE THIS FOR OUR COMPANY AND TIME IS MONEY. THE DATE LISTED BELOW IS THE 1ST TIME I TOOK IN FOR SERVICE.

NHTSA ID
11163641
Incident
Oct 16, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

16NA383

ENGINE; EQUIPMENT ADAPTIVE/MOBILITY; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

16-NA-175

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS

SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

SB-16-NA-107

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH INTERNAL AMP, PARK ASSIST SYMBOL POSITION WRONG IN REAR VIEW CAMERA.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mobilityworks Chevy Express 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2015Viewing110—
2014110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.